Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10204598October 1, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS ELECTRIC MOTOR CONTINUES TO RUN AFTER VEHICLE HAS BEEN SHUT OFF. THIS HAS HAPPENED BEFORE AND I REPLACED IT THE COST WAS OVER $1000.00 TO HAVE IT REPAIRED. I HAVE DONE SOME RESEARCH AND THIS HAPPENS A LOT TO GM VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204412September 28, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE CRUISE CONTROL TOOK AN EXTREMELY LONG TIME TO ACTIVATE. WHEN THE CRUISE CONTROL FINALLY ACTIVATED, THE VEHICLE JERKED AND MADE A LOUD REVVING NOISE. HE THEN NOTICED THAT THE RPM INCREASED FROM 1,800 TO APPROXIMATELY 4,300. HE TOOK THE VEHICLE TO THE DEALER AND THEY ACKNOWLEDGED THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204925September 27, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
LTR RE HIS 2001 SUBURBAN WHICH CAUGHT ON FIRE AFTER NOTICING THE ABS SYSTEM SENSOR APPEARING ON THE DASH BOARD; SEEKING REIMBURSEMENT FOR REPAIRS. *KB WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE, HE DISCOVERED THE BATTERY WAS DEAD. AFTER THE CONSUMER JUMP STARTED THE VEHICLE, THAT WAS WHEN THE VEHICLE CAUGHT ON FIRE. THE CONSUMER HAD THE VEHICLE TOWED AND WAS INFORMED THE ABS WAS BAD, BUT IT WAS NOT THE CAUSE OF THE FIRE. THE CAUSE WAS A COMPUTER SYSTEM THAT HAD OVERHEATED AS A RESULT OF THE ABS MALFUNCTION. THE CONSUMER HAD REPLACED THE ABS MODULE PREVIOUSLY. THE DEALER REPLACED THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10204926September 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
FAX FROM CONGRESSMAN ON BEHALF OF HIS CONSTITUENT , RESOLVING ONGOING PROBLEMS WITH HER 2007 CHEVROLET SUBURBAN. *KB THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. THE DEALER REPLACED THE TRANSMITTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203911September 24, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 5 MPH, THE ABS ACTIVATED WITHOUT WARNING AND THE STOPPING DISTANCE INCREASED. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT BELIEVED THAT THE ABS WHEEL SENSOR CAUSED THE FAILURE. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE CURRENT AND FAILURE MILEAGES WERE 219,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203926September 24, 2007
SEAT BELTS:REAR/OTHER
2007 SUBURBAN WITH 3RD ROW SEATING. THE SEATBELTS LOCK UP WITH THE SLIGHTEST PRESSURE (LEANING FORWARD, APPLYING BRAKES). SEATBELT MUST BE RELEASED FROM BUCKLE, ALLOWED TO RETRACT TO RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203938September 24, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT, WHO IS A MECHANIC, STATED THAT THE VEHICLE WOULD CRANK, BUT NOT TURN OVER. HE REMOVED THE FUEL TANK AND FUEL PUMP ASSEMBLY AND NOTICED THAT THE CONNECTION TO THE FUEL ASSEMBLY HAD MELTED. THERE WAS A NHTSA CAMPAIGN ID NUMBER 05V155000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) FOR THE 2001 CHEVROLET SUBURBAN. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10203723September 22, 2007
SEAT BELTS
WE HAVE HAVING PROBLEMS WITH THE SEATBELTS ON OUR 1994 CHEVROLET SUBURBAN. AFTER CLOSING THE SEATBELTS, THEY HAVE A TENDENCY TO POP OPEN UNEXPECTEDLY AND ESPECIALLY WHEN THE BRAKE IS APPLIED. (THE FORCE WILL CAUSE THEM TO OPEN.) WHILE NO ACCIDENTS HAVE OCCURRED, THIS IS ALARMING TO ME BECAUSE IF THERE WAS AN ACCIDENT, THE PEOPLE IN OUR VEHICLE WOULD NOT BE PROTECTED BY SEATBELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203690September 21, 2007
SEATS
DRIVER AND PASSENGER SEAT MOVE ABOUT 1 INCH ON STARTING AND STOPPING. WOULD SEEM TO BE A SAFETY HAZARD IN A HARD STOP OR COLLISION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203525September 20, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1998 CHEVROLET SUBURBAN 1500. THE VEHICLE HAS COOPER DISCOVERER ATR, SIZE LT245/75R16 TIRES. WHILE DRIVING BETWEEN 2 MPH AND GREATER, THE VEHICLE WOULD SHAKE AND PULL TO THE RIGHT. THE FAILURE OCCURRED MORE FREQUENTLY AT HIGHER SPEEDS. THE STEEL BELT ON THE FRONT DRIVER SIDE TIRE PROTRUDED THROUGH THE TREAD. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 30,000. THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203427September 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE BEGAN WITH THE NEEDLE "JERKING" AS VEHICLE SPEED INCREASED AND EVENTUALLY, ONE NIGHT THE NEEDLE WENT BEYOND 120 MPH AND STUCK ON THE PEG WHILE I WAS ON A RURAL HIGHWAY WITH NO WAY TO GAUGE MY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203315September 18, 2007
SUSPENSION:FRONT:HUB, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN 1500. WHILE DRIVING 5-10 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN DEPRESSED AND THE VEHICLE MADE A ROARING NOISE. THE VEHICLE BECAME EXTREMELY DIFFICULT TO STOP. THE DEALER STATED THAT THE SENSORS WERE CORRODED AND THE HUBS FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 60,810 AND FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED GM REFUSES TO COVER THIS AND STATED THEY DON'T HAVE A RECALL ON THIS PARTICULAR ISSUE, HOWEVER THE CONSUMER ENCLOSED THE RECALL INFORMATION PERTAINING TO THE DEFECT. UPDATED 10/03/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203161September 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2003 SUBURBAN IN 10/2006 I NOTICED THAT MY AIR CONDITIONING WAS NOT WORKING. AT THAT TIME THE VEHICLE WAS JUST OUT OF WARRANTY W/ 42,900 MILES ON IT. I DO NOT DRIVE IT DURING SUMMER MONTHS. I PURCHASED THE VEHICLE WITH 6,000 MILES ON IT, BUT WAS ADVISED BY THE DEALERSHIP THAT IT WAS DRIVEN ONLY BY THE SALES MANAGER AND RECEIVED AN "A" TITLE, AS A NEW VEHICLE. I CONTACTED GM'S CUSTOMER SERVICE ON 10/23/06 AND WAS ADVISED TO TAKE IT TO MY LOCAL DEALERSHIP FOR AN OFFICIAL DIAGNOSIS AND ESTIMATE. I DID SO, AND THE ESTIMATE WAS FOR $1,034.25, INVOLVING REAR A/C LEAKING VAPORLINE AT REAR WHEEL OPENING. THE SERVICE DEPARTMENT ASSURED ME THAT THERE WAS NOTHING I COULD HAVE DONE TO CAUSE THAT, AND THAT THE RUSTING STARTED MONTHS BEFORE MY WARRANTY WOULD HAVE EXPIRED. AFTER MONTHS OF CORRESPONDENCE, I WAS ADVISED TO GET IT FIXED IN APRIL, 2007. HOWEVER,AFTER HAVING IT FIXED AT THEIR ADVICE, GM SUBSEQUENTLY TOLD ME THAT THEY COULD NOT ASSIST ME AT ALL IN RECOVERING THE COST OF THIS EXPENSIVE PROBLEM. A FEW MONTHS LATER, I FOUND THAT I NEEDED ALL 4 BRAKE ROTORS REPLACED, BECAUSE, AS THE GARAGE MECHANIC PUT IT "I'VE NEVER SEEN SUCH TERRIBLE RUSTING OF ALL THE HARDWARE ON THAT NEW OF A VEHICLE." HE EVEN ASKED IF THE VEHICLE WAS SUBMERGED IN WATER! IT HAS NOT. THIS REPAIR THEN COST ME ANOTHER $800. AS YOU CAN IMAGINE, I AM EXTREMELY DISSATISFIED WITH THIS OUTCOME. I BOUGHT A VEHICLE THAT COST OVER $42,000 AND EXPECTED IT TO LAST ME FAR MORE THAN 3 YEARS WITHOUT A RUST PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203236September 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DEFECTIVE SPEEDOMETER - 2004 CHEVY SUBURBAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203141September 16, 2007
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PARKING BRAKE CABLE SNAPPED. UNABLE TO RELEASE PARKING BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202788September 12, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE SPEEDOMETER DISPLAYS AN INCORRECT READING ON THE DASH PANEL GAUGE. WHILE IN PARK OR STOPPED, THE GAUGE WILL SHOW ANYWHERE FROM 20-30 MILES PER HOUR AND WHILE DRIVING WILL ERRATICALLY JUMP FROM SPEED TO SPEED. RPM GAUGE IS NOT WORKING AT ALL. GAS GAUGE, UPON FILLING UP, IS SLOW TO REGISTER TO FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202470September 11, 2007
PARKING BRAKE
EMERGENCY BRAKE WENT OUT FOR NO REASON. WE HAVE NEVER USED EMERGENCY BRAKE SINCE OWNING THE CAR IN 2001. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202525September 11, 2007
EXTERIOR LIGHTING
LEFT FRONT PARKING LIGHT KEEPS GOING OUT. I SEE OTHER VEHICLE, SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE LIGHT HOUSING IS NOT SEALED. *JB THE CONSUMER STATED CHANGE THE BULB BUT THE PROBLEM STILL PERSISTS. UPDATED 10/03/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202577September 11, 2007
AIR BAGS
AIR BAG NON DEPLOYMENT IN FRONTAL IMPACT ABOVE 35 MPH. SPOUSE REARENDED ANOTHER VEHICLE AT HIGHWAY SPEED. STRONG ENOUGH TO WARP FRAME OF 1999 CHEVROLET SUBURBAN C1500 LT. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10202370September 10, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM, SUSPENSION, PARKING BRAKE
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE SAME DAY THE VEHICLE WAS PURCHASED, THE CONTACT ATTEMPTED TO APPLY THE PARKING BRAKE AND THE VEHICLE ROLLED FORWARD. THE VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES AND EACH TIME THE MECHANIC STATED THAT EVERYTHING WAS FINE. THE EMERGENCY BRAKE HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 1. THE CONSUMER STATED THE SUNROOF LEAKED, A BLOWN FUSE WAS REPLACED. THE TEMPERATURE GAUGE IN THE REAR VIEW MIRROR WAS INOPERATIVE, THE DEALER TIGHTENED THE CONNECTION, THERE WAS A RATTLE COMING FROM THEE LEFT SIDE OF THE VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. UPDATED 10/24/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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