Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10235280July 22, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED IN THE CONTACT'S GARAGE, SHE NOTICED THAT THE REAR WINDOW HINGES SEPARATED FROM THE BODY OF THE VEHICLE. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235329July 22, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2006 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE TRUNK LIFT WOULD NOT OPEN ON THE VEHICLE. CURRENTLY, THERE IS NO ACCESS TO THE TRUNK FROM THE EXTERIOR NOR THE PASSENGER COMPARTMENT OF THE VEHICLE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 45,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235365July 22, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE DRIVING VARIOUS SPEEDS OR IDLING, A MASSIVE AMOUNT OF HEAT COMES OUT OF THE DRIVER'S SIDE AIR CONDITIONING UNIT. THE DASHBOARD AND VENTS BECOME EXCESSIVELY HOT. THE VEHICLE WAS NOT DRIVEN IN EXTREMELY HOT TEMPERATURES DUE TO THE EXCESSIVE HEAT OUTPUT. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED. RECENTLY, THE FAILURE RECURRED AND THE AUTHORIZED DEALER STATED THAT THE FAILURE WAS RELATED TO A COMPONENT IN THE CLIMATE CONTROL SYSTEM. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED WITH THE OVERHEATED UNIT. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10235373July 22, 2008
TIRES, TIRES:SIDEWALL
DRIVING THE 70 MPH SPEED LIMIT ON AN INTERSTATE HIGHWAY THE PASSENGER SIDE REAR TIRE SUDDENLY WENT FLAT. THE ROAD WAS SMOOTH, FLAT AND CLEAR OF DEBRIS. CHUNKS OF RUBBER FLEW IN THE AIR BEHIND ME HITTING UNFORTUNATE MOTOR CYCLES TRAVELING BEHIND ME. I WAS ABLE PULL OVER FROM THE PASSING LANE TO THE SHOULDER. THE OUTER SIDE WALL WAS COMPLETELY GONE WITH THE TREAD AND INNER SIDE WALL IN TACT. I PUT MY SPARE ON AND CONTINUED MY TRIP. THESE TIRES WERE PURCHASED 18 MOS AGO. I WILL NOT PUT MY TRUST IN COOPER TIRES AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234870July 18, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
ABS RECALL 05068, CLEAN & INSPECT WHEEL SENSORS, 18 NOV 2005. ABS & TRACTION CONTROL WARNING LIGHTS ON,16 JUN 2006 (55977 MILES). DEALER DIAGNOSTIC CODE C0265, ECBM ($925.59 PART) AND ALSO BPMV ($761.14 PART) PLUS APPROX 2HRS LABOR. I ASKED IF IT WOULD BE SAFE TO DISCONNECT THE PUMP FROM THE ABS SYSTEM UNTIL I COULD SEE IF THE RECALL WOULD COVER THIS COST, IT HASN'T HAPPENED AS OF THIS DATE. THE VEHICLE HAS BEEN IN OPERATION SINCE THIS SYSTEM FAILURE. I NOW HAVE LEARNED THAT THE RELAY ON THE EBCM THAT CONTROLS THE POWER HAS CONTACTS THAT WELD CLOSED WHICH CAUSES THE PUMP TO RUN CONTINUOUSLY. I ASKED IF I COULD HAVE THE OLD PART WHEN I GET IT FIXED AND WAS TOLD NO BECAUSE IT MUST BE RETURNED. I ALSO FEEL THAT WHEN I WAS TOLD IT MAY ALSO NEED THE BPMV THAT THE CHECK VALVE HOLDING THE PUMP PRESSURE COULD BE THE TRUE CAUSE OF SYSTEM FAILURE. I FEEL THAT PEOPLE THAT BUY THIS SAFETY FEATURE SHOULD HAVE IT WORK FOR THE LIFE OF THE VEHICLE. I ALSO KNOW THAT THE REPAIR COSTS HAVE SINCE GONE UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234522July 16, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2004 SUBURBAN WITH 60K MILES. ABOUT 1 MONTHS AGO, THE REAR WINDOW BEGAN MAKING A WHISTLING NOISE WHILE DRIVING. WHEN I INSPECTED IT I FOUND THAT THE HINGE WAS SEPARATING FROM THE WINDOW. I HAVE TRIED TO GO THROUGH GM WITH NO AVAIL. THEIR ANSWER IS "IT SHOULDN'T HAVE HAPPENED", BUT THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234523July 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVROLET SUBURBAN 48,500 MILES SPEEDOMETER QUIT WORKING FROM WHAT I HAVE READ ONLINE THIS IS A PROBLEM WITH MANY 2005 CHEVY VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234420July 15, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
LOW DIM HEADLIGHT SHUT OFF WHEN DRIVING DOWN THE ROAD, SOMETIME IT WILL COME BACK ON AND IT WON'T COME ON AT ALL, BUT CAN HIT THE FUSE BOX UNDER HOOD IT WILL COME BACK ON, NOW IT DON'T WORK AT ALL, HAVE TO RIDE WITH THE BRIGHT LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234443July 15, 2008
ENGINE AND ENGINE COOLING
MY 2004 CHEVY SUBURBAN JUST DIES WHILE DRIVING, I LOOSE POWER STEERING & MY BRAKES. IT HAS HAPPENED 2X IN 2 DAYS. IT PRESENTS A VERY DANGEROUS SITUATION, FOR MYSELF & OTHER DRIVERS. WHEN A DIAGNOSTIC IS RUN IT IS NEGATIVE, NOTHING SHOWS UP. ALL OF THIS OUT OF NOWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234432July 15, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ALONG THE FREEWAY AND I NOTICED THAT ON THE COMPUTERIZED DASHBOARD, THE SERVICE TIRE MONITOR WAS FLASHING. I WAS DRIVING 50 MPH AND WHEN I LOOKED AT THE SPEEDOMETER, THE GAUGE WENT UP TO 120 MPH AND EVEN THOUGH I TURNED THE ENGINE OFF THE GAUGE IS STILL AT 120 MPH. I ALSO NOTICED THAT THE BATTERY GAUGE IS NOT WORKING, BECAUSE THE GAUGE IS NOT MOVING AT ALL AND WHEN I LOOKED AT THE RPM GAUGE, I WAS ONLY PRESSING THE GAS SLIGHTLY, THE RPM GAUGE WENT UP TO THE MAXIMUM LEVEL. WHEN I WAS COMING BACK HOME FROM WORK THE SAME DAY, WHEN I STARTED THE ENGINE I FELT IT RIGHT AWAY THAT WHENEVER I PUT MY FOOT ON THE GAS, THE VEHICLE IS JUST MOVING SLOWLY, UNTIL IT STOPPED MOVING. I HAVE IT TOWED TO BILL HEARD DEALERSHIP AND THEY FOUND OUT THAT IT WAS THE TRANSMISSION WAS TORE AND ACCORDING TO THE DEALERSHIP THAT I NEED TO HAVE A NEW TRANSMISSION. THIS VEHICLE IS A 2004 CHEVROLET SUBURBAN, BOUGHT IT BRAND NEW. RIGHT NOW WE HAVE 67,880 MILEAGE AND WE ONLY HAVE THIS VEHICLE FOR 4 1/2 YEARS. FEW MONTHS PRIOR TO THIS INCIDENT, I RECEIVED A LETTER FROM GM, ABOUT A CONDITION THAT MAY DEVELOP ON THIS VEHICLE WHICH IS WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER OR BECOME INOPERATIVE AND MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE. I HAVE KEPT THAT LETTER AND CALLED THE GM AND I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALERSHIP. I WAS JUST WANDERING, BECAUSE IT ALL HAPPENED IN ONE DAY. I DON'T KNOW IF THIS PROBLEM IS RELATED TO THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234247July 14, 2008
TIRES, TIRES:SIDEWALL
PEP BOYS FUTURA SCRAMBLER A/P TRUCK TIRE BLOWOUT DUE TO BELT SEPARATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234244July 14, 2008
VEHICLE SPEED CONTROL
SPEEDOMETER READING INCORRECT WHEN IDLE OR MOVING. REGISTERS OVER 120 MPH WHILE TRAVELING APPROX 40 MPH. DEALER MADE RECALL BUT LIMITED TO UNDER 60,000 MILES. I PUT ON ALMOST THAT AMOUNT OF MILES IN THE FIRST YEAR OF OWNERSHIP. CHEVY SHOULD JUST RECALL & REPAIR PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234088July 13, 2008
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT HIGHWAY SPEEDS WITH MY 2002 CHEVROLET SUBURBAN LS WITH 45,000 MILES ON IT, I ENCOUNTERED A COMPLETE ENGINE FAILURE. THE VEHICLE WOULD COAST UNTIL I REACHED A SPEED OF 30MPH., I WOULD PLACE THE VEHICLE IN NEUTRAL AND ATTEMPT TO RE-START THE ENGINE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RE-START, ACCELERATE TO 70 MPS. THIS WOULD OCCUR INTERMITTENT OVER AND OVER THROUGH MY TWO DRIVING TRIP. THE ACTUAL NUMBER OF TIME THE ENGINE FAILED WAS 14. THIS CAUSED A VERY SERIOUS SITUATION, BECAUSE WITHOUT ENGINE POWER, I HAD NO POWER BRAKES, STEERING OR THE ABILITY TO MAINTAIN SPEED, WHICH RESULTED IN ME LOCATING THE ROAD SHOULDER IMMEDIATELY! I CONTACTED THE DEALER I USE REGULARLY AND THEY INFORMED ME THIS IS THE FIRST TIME THEY HAVE EVER HEARD OF THIS. HOWEVER, AFTER RESEARCHING THE INTERNET I DISCOVERED THROUGH FORUMS THIS IS A PROBLEM THAT MANY PEOPLE ARE EXPERIENCING. I CONTACTED THE LOCAL DEALERSHIP AT MY DESTINATION AT 1000 US HIGHWAY 1 PH: (772) 567-8371 , VERO BEACH, FL 32960 MADE AN APPOINTMENT FOR MONDAY JULY 14, 2008 AT 8:30AM. AGAIN I WAS TOLD BY THE SERVICE WRITER THEY HAVE NEVER HEARD OF THIS PROBLEM. I ALSO LOCATED A DOCUMENT CALLED,"NHTSA DEFECT INVESTIGATION # PE06016 CLOSED. I AM THE ORIGINAL OWNER OF THE 2002 VEHICLE AND HAVE NOT MOVED FROM 1997-2008. HOW DO I GET THIS RESOLVED AND AT NO COST TO ME? JUST MAYBE THE DEALERSHIP WILL FIX THE PROBLEM WITHOUT ANY PROBLEMS, HOWEVER FROM MY MANY PAST EXPERIENCES WITH DEALERSHIPS, THE LAST IS NOT THE USUAL. PLEASE FEEL FREE TO CONTACT ME TO HELP ASSIST ME IN FIXING THE VEHICLE AND THE COST TERMS IF NEED. THANK YOU. MARK DEEHL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233634July 9, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET SURBURBAN. THE SPEEDOMETER NEEDLE STICKS. AT FIRST IT ONLY HAPPENED OCCASIONALLY. A MONTH LATER IT IS STICKING AT 0 MILES PER HOUR MOST OF THE TIME. MANY COMPLAINTS TO GM. THEY FINALLY ISSUED SPECIAL POLICY BUT WILL NOT FIX MY VEHICLE BECAUSE THE ODOMETER READS 79,216. THIS IS A KNOWN DEFECT ON MANY GM MODELS YEAR 2003-2004. THE DEALERSHIP WILL NOT EVEN DISCUSS THE ISSUE. THIS IS SAFETY ISSUE THAT GM SHOULD TAKE CARE NO MATTER THE MILEAGE OF THE VEHICLE. THIS VEHICLE IS ONLY FOUR YEARS OLD. THE REPAIR WILL COST BETWEEN $800 - $1000 OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233685July 9, 2008
TIRES:VALVE
TL*THE CONTACT OWNS A 1991 CHEVROLET SUBURBAN. WHILE DRIVING 60 MPH, THE CONTACT EXPERIENCED VALVE STEM FAILURE, WHICH CAUSED IT TO CRACK. THE TIRE FLATTENED AND WAS RUINED AS A RESULT. THE DEALER STATED THAT THEY NEVER HEARD OF THE VALVE STEM FAILURE. THROUGH ONLINE RESEARCH, THE CONTACT EXPERIENCED VARIOUS RECALLS PERTAINING TO VALVE STEM FAILURES AND CRACKS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 51,000. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233598July 8, 2008
TIRES, TIRES:TREAD/BELT
I PURCHASED FOUR PREMIUM BRIDGESTONE TIRES ($168 EACH). TWO OF THESE HAVE NOW FAILED PREMATURELY DUE TO CATASTROPHIC TREAD SEPARATION. THE FIRST WAS AT 29,000 MILES, THE SECOND AT 32,000 MILES. BOTH STILL HAD PLENTY OF TREAD DEPTH REMAINING. I BELIEVE THAT MY SAFETY IS AT RISK WITH THE TWO REMAINING TIRES. THESE TIRES WERE NEVER DRIVEN OFF-ROAD, AND WERE WELL CARED FOR PRIOR TO SUDDEN FAILURE. THE TIRE MODEL WAS BRIDGESTONE R273SWP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232748June 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION BEGAN SLIPPING; THE CAR WOULD NOT MOVE FROM 2ND TO 3RD GEAR; THE TRANSMISSION HAD TO BE REBUILT OR REPLACED ON 2/06/2008, WE HAD IT REBUILT. THE VEHICLE ONLY HAD 69710 MILES. WE WERE IN A RURAL AREA AT THE TIME RATHER THAN RUSH HOUR TRAFFIC. THANK GOODNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232654June 29, 2008
POWER TRAIN:DRIVELINE
I DRIVE A 2004 CHEVROLET SUBURBAN Z71. WHEN I AM DRIVING DOWN THE ROAD THE TRANSFER CASE SHIFTS INTO NEUTRAL. I DIDN'T TOUCH THE TRANSFER CASE CONTROLS OR ANYTHING IT JUST GOES INTO NEUTRAL. IT WORKS JUST FINE IN AUTO 4WD, 4HI, AND 4LO. THIS ONLY OCCURS WHILE DRIVING IN 2HI. I HAVEN'T GOTTEN ANYTHING FIXED YET BECAUSE ELECTRONICALLY IT APPEARS THAT EVERYTHING IS WORKING NORMALLY. THE MECHANIC SAID THAT HE WOULD HAVE TO TAKE APART MY TRANSFER CASE AND I CANT AFFORD IT. I WAS WONDERING IF THIS WAS SOME KIND OF MANUFACTURER DEFECT OR SOMETHING BECAUSE IT DOESN'T DO THIS ALL THE TIME. THE PROBLEM OCCURS INTERMITTENTLY. I HAVE NEVER DRIVEN THIS VEHICLE OFF-ROAD OR HAVE HAD TO USE THE 4WD FOR ANYTHING. IT JUST SEEMS ODD BECAUSE THIS VEHICLE DOESN'T EVEN HAVE 70000 MILES ON IT. I WOULD THINK THAT SOMETHING LIKE A TRANSFERCASE WOULD BE BUILT TO LAST A LITTLE WHILE LONGER. IT HASN'T CAUSED AN ACCIDENT YET BUT HAS COME CLOSE A COUPLE OF TIMES LIKE WHEN IT FAILS IN THE MIDDLE OF AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232541June 27, 2008
AIR BAGS
THE AIRBAG SYSTEM HAS STOPPED WORKING 6 TIMES SINCE I BOUGHT MY BRAND NEW SUBURBAN. THE SERVICE AIR BAG LIGHT COMES ON WHICH MEANS THE SYSTEM WILL NOT WORK IF IN AN ACCIDENT. THE HAVE ATTEMPTED TO FIX IT SIX TIMES. NOW GM STATED THAT THEY WILL NOT DO ANYTHING FURTHER AND THEIR SOLUTION IS FOR ME TO BUY A NEW CAR WHEN MY CAR IS ONLY 2.5 YEARS OLD AND ONLY HAS 36,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232049June 23, 2008
STEERING
WHILE DRIVING THE POWER STEERING FAILED MAKING THE VEHICLE NEARLY IMPOSSIBLE TO STEER. AFTER TOWING IT TO A CHEVY DEALER, THEY INFORMED US THAT THE SHAFT IN THE POWER STEERING PUMP HAD BROKEN. THERE IS A NHTSA RECALL ON GM/CHEVY TRUCKS FOR THIS PROBLEM. GM DOES NOT ACKNOWLEDGE ANY RECALL FOR POWER STEERING PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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