Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10243080September 22, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM
MY 2002 CHEVROLET 2500 SUBURBAN 8.1L, HAS BEEN STALLING CONTINUOUSLY. IT STALLS WHEN DRIVING, SLOW, FAST OR EVEN AT A RED LIGHT, IT DOESN'T MATTER. I HAVE HAD THE FUEL PUMP, STARTER, ALTERNATOR AND BATTER ALL REPLACED. I HAVE READ ON MANY SITES THAT I AM NOT THE ONLY ONE WITH THE SAME VEHICLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243089September 22, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
REAR HEATER HOSE RUBBING ON THE FRAME OF VEHICLE CAUSED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243114September 22, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. EVER SINCE THE VEHICLE WAS PURCHASED, THE AIR BAG LIGHT CONTINUOUSLY FLASHES. THE CONTACT ATTEMPTED TO RETURN THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CURRENT AND FAILURE MILEAGES WERE 120,722.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243126September 22, 2008
FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHILE DRIVING 60 MPH, THE CONTACT WAS INFORMED OF SOMETHING HANGING FROM UNDERNEATH HIS VEHICLE. HE PULLED OVER AND NOTICED THAT ONE OF THE GAS TANK BRACKETS, USED TO SUPPORT THE GAS TANK UNDERNEATH THE VEHICLE, FAILED. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT THE CONTACT REFUSES. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242899September 19, 2008
STEERING
SUDDEN LOSS OF POWER STEERING AND VERY HEAVING STEERING REQUIRING GREAT EFFORT. I MADE A HARD U-TURN AND THEN FOUND THE STEERING WAS EXTREMELY HEAVY. IT TOOK BOTH HANDS AND A LOT OF FORCE TO STEER THE CAR. I PULLED OVER, POPPED HOOD, AND SAW NOTHING WRONG. NO DASH MALFUNCTION LIGHTS WERE ON. AT REPAIR, THE STEERING PUMP SHAFT HAD SHEARED WHERE IT NECKS DOWN FROM ABOUT 3/4" TO 3/8" DIAMETER. AN INTERNET SEARCH PROVIDES MANY INSTANCES OF THE SAME FAILURE. THE DEALER REPLACED THE PUMP WITH A DIFFERENT PART NUMBER WHICH DOES NOT HAVE THE VARIABLE EFFORT STEERING FEATURE. I VERY MUCH DON'T LIKE THE RESULTING LACK OF ROAD FEEL AND AM PURSUING THAT PROBLEM WITH THE DEALER. THIS SUDDEN STEERING PUMP FAILURE IS A DEFINITE SAFETY RELATED ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242185September 15, 2008
VISIBILITY
1994 SUBURBAN, WINDSHIELD WIPERS WORK INTERMITTENTLY SOME TIMES STOPPING ALL TOGETHER. OTHER TIMES THE WIPERS WILL NOT WORK AT ALL. HAVE HAD LOCAL GARAGE REPAIR. TRIED TO USE OLD RECALL TO GET THE BOARD REPLACED AND THE GARAGE STATED THAT IT HAD EXPIRED AND OUR VEHICLE WAS NOT COVERED. THIS IS A MAJOR SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242253September 15, 2008
TIRES
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. ONE OF THE TIRES WENT FLAT AND GOODYEAR REPLACED IT ALONG WITH ALL OF THE VALVE STEMS. THE TIRE INFORMATION, VIN, AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242265September 15, 2008
EXTERIOR LIGHTING
I AM CONSTANTLY CHANGING THE PASSENGER SIDE BACK REVERSE & BRAKE LIGHT. THEY GO OUT 3 TO 4 TIMES A YEAR. I SEE ALOT OF OTHER SAME MODEL CARS ON THE ROAD WITH THAT SAME LIGHT OUT!!!!! IS THERE A RECALL ON THIS PROBLEM YOU CAN REFER ME TO THE CORRECT PARTY TO CONTACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241652September 9, 2008
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILURE. GAUGES NOT ACCURATE. I WAS TOLD INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED AT MY COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241236September 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER JUMPS WHILE I AM DRIVING HWY SPEEDS. IT JUMPS TO 120 MPH WHILE I AM DOING 60 TO 65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241134September 5, 2008
FUEL SYSTEM, GASOLINE
GAS LEAKING FROM TOP OF GAS TANK ON SUBURBAN. IT HAS HAPPENED FOUR TIMES SINCE JUNE OF 2007. NEVER KNOW WHEN IT IS GOING TO HAPPEN, DOESN'T HAPPEN ALL OF THE TIME, ABOUT EVERY 4 MONTHS. IT ISN'T A LITTLE BUT A LOT CAUSING A PUDDLE AND A HORRIBLE GAS SMELL FOR A COUPLE OF DAYS IN MY VEHICLE. WHEN THIS HAPPENS EVERYONE AROUND THE STATION IS ASTONISHED AT HOW MUCH IT LEAKS AND THAT I GET IN THE VEHICLE AND DRIVE OFF. THE SERVICE DEPARTMENT CLAIMS TO REPLACE A VALVE WHEN THIS HAPPENS, BUT THEN WHY DOES IT HAPPEN AGAIN AND AGAIN. LAST WEEKEND THIS HAPPENED TO MY FAMILY (3 KIDS UNDER 4 ARE IN THE VEHICLE WHEN THIS HAPPENS) WHILE ON VACATION. NEEDLESS TO SAY I WAS VERY SCARED AND ON THE EDGE OF MY SEAT MAKING SURE WE WERE NOT AROUND ANYTHING HOT OR ANYBODY SMOKING. AS ONE CIGARETTE WOULD HAVE PUT OUR VEHICLE INTO SHOOTING FLAMES. WE WERE ALSO ALL EXPOSED TO THE FUMES ALL WEEKEND LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240987September 4, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. WHILE DRIVING 30 MPH, ALL OF THE INSTRUMENT PANEL WARNING LIGHTS BEGAN TO FLASH AND THE WINDSHIELD WIPERS ACTIVATED. THE CONTACT NOTICED WHITE SMOKE COMING FROM THE TAIL PIPE AND THE ENGINE. HE PULLED OFF THE ROAD AND CALLED THE FIRE DEPARTMENT. SMOKE WAS ALSO DETECTED UNDER THE DASHBOARD AND WIRES BEGAN TO BURN. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY TO TURN OFF ALL THE ELECTRICAL COMPONENTS SO THAT THE FIRE WOULD NOT SPREAD. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER AND IS CURRENTLY BEING REPAIRED. THE INSURANCE COMPANY AND GM WERE ALSO INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10240600September 2, 2008
ELECTRICAL SYSTEM, SUSPENSION
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHENEVER THE CONTACT WOULD ATTEMPT TO START THE VEHICLE, IT WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE SUSPENSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED BY THE DEALER SEVERAL DIFFERENT TIMES FOR THE FAILURE, BUT IT STILL PERSISTS. THE CURRENT MILEAGE WAS 34,911 AND FAILURE MILEAGE WAS 32,000. UPDATED 10/14/08. *LJ UPDATED 10/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240711September 2, 2008
ELECTRICAL SYSTEM
SPEEDOMETER IS ERRATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240220August 29, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE COMING FROM THE AIR CONDITIONER COMPRESSOR. THE COMPRESSOR WAS LOCKING UP AND THE AUXILIARY BELT FAILED. THE AUXILIARY BELT WAS REPLACED, BUT THE POPPING SOUND PERSISTS. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER 628932 (EQUIPMENT:ELECTRICAL:AIR CONDITIONER). THE CURRENT MILEAGE WAS 83,000 AND FAILURE MILEAGE WAS 82,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239933August 27, 2008
ENGINE AND ENGINE COOLING:ENGINE, SEATS
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHENEVER THE VEHICLE IS AT A STOP, THE RPM'S DECREASE AND THE VEHICLE SHUTS OFF. WHEN ACCELERATING UP A HILL OR SLOPE, THE VEHICLE BEGINS TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. IN ADDITION, WHENEVER THE CONTACT ACTIVATES THE SEAT HEATER ON THE FRONT PASSENGER SEAT IT BEGINS TO BURN THROUGH THE LEATHER ON THE SEAT. THE CONTACT WAS SLIGHTLY BURNED ON HIS RIGHT LEG. THE VEHICLE HAS NOT BEEN TO THE DEALER FOR THIS FAILURE. HE DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE SPEED WAS NOT A FACTOR. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10239755August 26, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1994 CHEVROLET SUBURBAN. WHENEVER THE CONTACT ATTEMPTS TO USE THE WINDSHIELD WIPERS, THEY WILL WORK VERY INCONSISTENTLY. ALSO, IF HE MANUALLY MOVES THE WINDSHIELD WIPERS, THEY WILL BEGIN TO FUNCTION FOR A SHORT PERIOD OF TIME. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 09/29/08*LJ UPDATED 09/29/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239369August 22, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT ON 50 SEPARATE OCCASIONS, WHILE APPROACHING A RED LIGHT OR STOP SIGN, THE ABS ENGAGES AND EXTENDS THE STOPPING DISTANCE OF THE VEHICLE. THE FAILURE ALSO OCCURS WHILE DRIVING LESS THAN 5 MPH OR WHEN THE BRAKE PEDAL IS NOT DEPRESSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CURRENT MILEAGE WAS 85,000 AND FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239409August 22, 2008
AIR BAGS
I WAS INVOLVED IN A FRONT-IMPACT MOTOR-VEHICLE ACCIDENT IN MY 2002 CHEVROLET SUBURBAN. I WAS TRAVELING APPROXIMATELY 35 MPH WHEN THE IMPACT OCCURRED. THE ENTIRE FRONT END OF MY VEHICLE WAS CRUSHED AND NONE OF MY AIRBAGS DEPLOYED. I SUFFERED NECK AND BACK INJURY ("CERVICAL STRAIN" - WHIPLASH) AND INJURY TO BOTH KNEES (WHICH HIT THE DASH BOARD UNDER THE STEERING WHEEL). MY VEHICLE IS "TOTALED", SO NO REPAIR IS POSSIBLE TO REMEDY THE DAMAGE TO MY VEHICLE. WE HAVE A CLAIM FILED WITH CHEVROLET AND ARE WAITING TO HEAR BACK FROM THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10238857August 19, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE STABILITRACK WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 40 MPH, ALL SIX SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT IMPACT OR ROLLOVER. SHE WAS UNABLE TO SEE OUT ANY OF THE WINDOWS AND THE PASSENGER COMPARTMENT BECAME FILLED WITH SMOKE FROM THE AIR BAG DEBRIS. THE CONTACT WAS INJURED. THE DEALER FOUND NO FAILURES WITH THE VEHICLE. THE INSURANCE COMPANY SENT A CRASH TEAM TO INVESTIGATE THE FAILURE AND THEY STATED THAT ALTHOUGH THERE WAS NO RECALL, THE AIR BAG SENSORS WERE TOO SENSITIVE AND WOULD ACTIVATE WITHOUT WARNING. THEY ALSO STATED THAT THEY OBSERVED SEVERAL SIMILAR INSTANCES WITH THE SAME MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 24,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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