Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10238918August 19, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ELECTRONIC LOCKS ON THE DRIVER'S SIDE DOORS ARE NOT WORKING PROPERLY. THE DOORS ARE SUPPOSED TO LOCK WHEN THE VEHICLE SHIFTS OUT OF PARK. INSTEAD, THE CONTACT HAS TO MANUALLY LOCK THE DOORS. WHEN THE CHILD SAFETY SEAT IS IN THE REAR DRIVER'S SIDE OF THE VEHICLE, SHE MUST CLIMB INTO THE BACK SEAT TO UNLOCK THE DOORS AND GET HER CHILD. IF THE VEHICLE IS MOVING AND THE DOORS ARE UNLOCKED, THEY COULD POSSIBLY OPEN AND CAUSE THE CHILD TO FALL OUT OF THE VEHICLE. THE DEALER PREVIOUSLY REPAIRED THE REAR PASSENGER SIDE DOOR, BUT CURRENTLY THE DRIVER'S SIDE DOORS ARE NOT LOCKING AND UNLOCKING PROPERLY. THE CONTACT WANTS ALL THE DOORS ON THE VEHICLE REPAIRED, BUT SHE HAS NOT YET HEARD A RESPONSE FROM THE MANUFACTURER. THE CURRENT MILEAGE WAS 5,000 AND FAILURE MILEAGE WAS 3,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238660August 18, 2008
EQUIPMENT
PROBLEM: UNSTABLE & INADEQUATE JACK FOR VEHICLE. I HAD A FLAT ON MY VEHICLE AND USED THE FACTORY JACK. WHILE PULLING THE TIRE OFF THE LUGS THE VEHICLE SHIFTED AND THE JACK FELL OVER. LUCKILY THE TIRE WAS STILL WITHIN THE WHEEL-WELL AND TIRE/RIM BROKE THE FALL. EVEN THOUGH I WAS ON A FLAT LEVEL CONCRETE PARKING LOT, THE STABILITY OF THE JACK IS POOR (VERY SMALL FOOTPRINT AND TOP OF THE RAM IS ALSO SMALL). NOT VERY MUCH FRONT-BACK MOVEMENT CAUSES INSTABILITY FOR THE JACK. IN ADDITION, THE MAXIMUM JACK HEIGHT PROVIDED BARELY ENOUGH CLEARANCE TO PUT A NEW TIRE ON (20? FACTORY TIRES). THIS WOULD HAVE NOT BEEN POSSIBLE ON ANY OTHER SURFACE LIKE THE SHOULDER OF A HIGHWAY. I DO ADMIT THAT I HAD NOT PROPERLY ?CHOCKED? THE TIRES THAT ALLOWED FOR MORE MOVEMENT THAN NORMAL, BUT THE MOVEMENT THAT CAUSED THE FALL WAS NOT EXCESSIVE. I PERSONALLY ROTATE MY TIRES ON ALL FOUR OF MY VEHICLES FREQUENTLY USING A FLOOR JACK AND NEVER HAVE HAD THIS PROBLEM. THE FACTORY JACK IS UNSAFE AND UNDERSIZED FOR THIS LARGE VEHICLE (SUBURBAN). A CO-WORKER ALSO EXPERIENCED THIS SAME ACCIDENT WITH HIS TAHOE WHILE IN HIS GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238705August 18, 2008
ELECTRICAL SYSTEM
WHILE DRIVING MY CAB STARTING FILLING WITH SMOKE AND THE SMELL OF BURNING WIRES. I PULLED OVER TO SEE WHAT IT COULD BE AND TURNED OFF THE RADIO AND AIR CONDITIONER. I DID NOT NOTICE ANYTHING THAT LOOKED LIKE IT WAS SMOKING OR ON FIRE SO I CONTINUED ON. WHEN I TRIED TO TURN THE AIR CONDITIONER ON IT DIDN'T COME ON FOR A MINUTE SO I LOOKED UNDER THE HOOD AT THE RELAY CENTER AND THERE WAS NOTHING WRONG THERE WHEN I GOT BACK IN THE TRUCK IT WAS RUNNING AGAIN. A FEW DAYS LATER THE SAME THING HAPPENED SO I PULLED MY DASH APART AND CHECKED THE WIRING COULDN'T FIND ANYTHING WRONG. THEN IT HAPPENED WHERE MY AIR CONDITIONER SHUT OFF AND HEAVY SMOKE STARTED COMING FROM UNDER THE GLOVE BOX AREA. I PULLED THE AIR CONDITIONING SILENCER OFF AND NOTICED THE WIRING HARNESS PLUGGED INTO THE BLOWER MOTOR RESISTOR WAS ABOUT TO CATCH ON FIRE SO I UNPLUGGED IT BEFORE IT COULD HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238725August 18, 2008
STEERING, SUSPENSION
TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. WHEN THE VEHICLE IS FULLY LOADED, THE CONTACT NOTICES THAT THE VEHICLE BECOMES DIFFICULT TO STEER. HE HAS TAKEN THE VEHICLE TO A MECHANIC 15 TIMES AND THEY HAVE MADE NUMEROUS REPAIRS, INCLUDING VARIOUS COMPONENTS OF THE STEERING UNIT, STEERING SENSORS, ACTUATOR, AND ALSO ADDITIONS TO THE SPRINGS OF THE SUSPENSION SYSTEM. ALL OF THE REPAIRS HAVE NOT ADEQUATELY REPAIRED THE FAILURES. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 8,464 AND CURRENT MILEAGE WAS 86,000. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238736August 18, 2008
SERVICE BRAKES, HYDRAULIC
I STOPPED INTO TO TETON MOTORS IN JACKSON, WY. AND TOLD THEM I HEARD A SQUEAL FROM MY BRAKES. THEY ASKED HOW MANY MILES ON THE CAR I TOLD THEM 36,000. THEY SAID NOT TO WORRY THAT I WOULD NOT NEED THE BRAKES DONE TILL 100K. I TRAVELED 1,000 MILES HAD THE OIL CHANGED AND DISCOVERED THAT MY REAR INSIDE BRAKE PAD WAS GONE. IT COULD NOT BE REPAIRED BECAUSE OF LACK OF PARTS SO I MADE THE RETURN TRIP UNDER THOSE CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238582August 17, 2008
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
HOOD LATCH ON 1997 CHEVY SUBURBAN KEEP FAILING, HOOD FLIES UP WHILE DRIVING. HAS HAPPENED 3 TIMES IN TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238445August 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER ON MY 2003 SUBURBAN DOESN'T WORK. CONCERNED ABOUT DRIVING NOT KNOWING THE SPEED I AM GOING. IT STOPPED WORKING SEVERAL MONTHS AFTER I BOUGHT IT USED, COULDN'T AFFORD TO GET IF FIXED THEN. AFTER RECALL OBTAINED RECENTLY, I TOOK IT TO DEALERSHIP AND THEY SAID IT WAS OVER MILEAGE CLAIMED IN RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238109August 14, 2008
SERVICE BRAKES, HYDRAULIC
THE TRACTION CONTROL ACTIVATES ITSELF ON MY VEHICLE EVEN WHEN ON DRY PAVEMENT WITH VERY CONSERVATIVE DRIVING. WHEN TURNING OR ENTERING OUT INTO TRAFFIC SUDDENLY THE SYSTEM WILL ENGAGE AND POWER DOWN THE VEHICLE TO A CREEP. IT THEN RE-SETS ITSELF AFTER 2-5 SECONDS. HOWEVER, WHILE ENGAGED I AM RENDERED HELPLESS AND A SITTING DUCK TO THE UPCOMING TRAFFIC. I HAVE BEEN TOLD THAT WHEN IT BECOMES MORE FREQUENT (HOPEFULLY MY FAMILY AND I WON'T BE KILLED BEFORE THEN) THAT IT MIGHT SHOW A CODE SO THAT THEY WILL KNOW WHAT TO DO. IN THE MEAN TIME I AM TOLD THEY HAVE NO IDEA. (2005 SUBURBAN 1500 LT AUTORIDE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238323August 14, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
LIFT GATE GLASS HINGES BROKE; CATASTROPHIC FAILURE WOULD HAVE OCCURRED IF I HAD NOT NOTICED A GAP IN THE BACK AS I WAS PULLING OUT OF PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237665August 11, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE ABS WARNING LIGHT ILLUMINATED WHEN THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE, BUT THEY COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237726August 11, 2008
SERVICE BRAKES, HYDRAULIC
BASED ON NHTSA #05V379000, OUR 2003 CHEVROLET SUBURBAN HAS EXHIBITED THE SAME PROBLEM OF ENGAGING THE ABS SYSTEM WHEN COMING TO A STOP AT A LIGHT OR INTERSECTION. THIS ONLY HAPPENS ON A SLOW STOP. THE REFERENCED RECALL DOES NOT INCLUDE YEAR 2003 AND CHEVROLET WILL NOT REPAIR AT NO CHARGE. THIS PROBLEM HAPPENS INTERMITTENTLY, SOMETIMES THREE TIMES IN ONE DAY AND THEN NOT AT ALL FOR A COUPLE OF DAYS. MY AUTO MECHANIC HAS CONFIRMED THE PROBLEM IS A CORROSION OF FRONT WHEEL SPEED SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237722August 11, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO PULSATE WHEN THE BRAKE PEDAL WAS DEPRESSED. PRIOR TO THE FAILURE, THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 78,000 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237771August 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I RECEIVED A LETTER STATING THAT THE SPEEDOMETER OF MY MODEL VEHICLE HAD A RECALL (2005 SUBURBAN). I MISPLACED THE LETTER BUT DECIDED TO TAKE MY VEHICLE IN TO THE DEALERSHIP BUT WAS TOLD THAT I HAD TO PAY $100 DEDUCTIBLE. I'M NOT UNDERSTANDING WHY THE SPEEDOMETER CAN NOT BE REPLACED WITHOUT PRESENTING THE LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236761August 3, 2008
SERVICE BRAKES, HYDRAULIC
1996 CHEVROLET SUBURBAN 1500 - MILEAGE 149,000 - PROFESSIONALLY MAINTAINED & CLEANED. RECENTLY THE VEHICLE ABS SYSTEM ACTIVATES AT LOW SPEEDS UNDER ALL EXCEPT VERY LIGHT BRAKE APPLICATIONS. ABS WILL ACTIVATE AT VEHICLE SPEEDS OF LESS THAN APPROXIMATELY 10 MPH DURING BRAKING. THIS UNNECESSARY ACTIVATION CAUSES VEHICLE STOPPING DISTANCES TO INCREASE AND HAS CAUSED ONE "NEAR MISS" AT A CONTROLLED INTERSECTION WHEN THE VEHICLE BRAKES RELEASED DUE TO THE ABS APPLICATION. I UNDERSTAND THAT THERE IS AN ISSUE WITH THE ABS AND THAT GM HAS ISSUED A RECALL ON NEWER VEHICLES. I WANTED TO LET YOU KNOW THAT THIS ABS ISSUE IS OCCURRING IN VEHICLES OUTSIDE THE PARAMETERS OF THE GM RECALL (PRE 1998 VEHICLES) AND CONSTITUTES A SIGNIFICANT SAFETY HAZARD. I HAVE DISCONNECTED THE ABS SYSTEM UNTIL TOMORROW. AT THAT TIME I WILL HAVE MY MECHANIC ADDRESS THE PROBLEM AND RECTIFY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236651August 1, 2008
VISIBILITY:REAR WINDOW WIPER/WASHER, EQUIPMENT
REAR WIPERS ARE NOT STANDARD EQUIPMENT ON VEHICLES THAT HAVE A NEAR VERTICAL REAR WINDOW, LIKE AN SUV, WHICH GETS SOILED DURING INCLEMENT WEATHER. THAT PRACTICALLY BLOCKS REAR VISIBILITY AND CONTRIBUTES TO REAR ROLLOVER ACCIDENTS, AS WELL AS COLLISIONS WITH OTHER OBJECTS. MOST IF NOT ALL SUV'S CAN HAVE A REAR WIPER INSTALLED AS AN ACCESSORY, SO MAKING IT STANDARD WILL BE VERY EASY FOR THE MANUFACTURERS. IN FEBRUARY THE PRESIDENT SIGNED INTO LAW LEGISLATION ADDRESSING REAR ROLLOVER ACCIDENTS, AND THIS REQUIREMENT SHOULD BE ADDED TO THAT BILL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10236456July 30, 2008
ENGINE AND ENGINE COOLING
THE CAR WAS PARKED IN THE DRIVEWAY. IN THE MIDDLE OF THE NIGHT IT BURST INTO FLAMES. OUR DOGS WOKE US UP. THE FIRE STARTED IN THE FRONT PASSENGER COMPARTMENT. BY THE TIME THE FIRE DEPARTMENT ARRIVED 7 MINUTES LATER THERE WAS NOTHING LEFT TO THE INTERIOR OF THE CAR. THE ENGINE AND UNDERSIDE OF THE CAR WERE UNDAMAGED BY THE FIRE. A TREE NEAR THE CAR ALSO CAUGHT FIRE. CHEVROLET SAID THERE WERE NO RECALLS ON OUR CAR. THEY DO NOT SEEM INTERESTED IN EXAMINING THE CAR SINCE WE SETTLED WITH OUR INSURANCE COMPANY. NEITHER THE FIRE DEPARTMENT NOR THE POLICE SUSPECT ARSON. IT WOULD APPEAR TO BE ELECTRICAL. IF THE CAR HAD BEEN PARKED IN OUR GARAGE WE WOULD HAVE LOST OUR HOUSE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10236197July 29, 2008
ELECTRICAL SYSTEM
2004 SUBURBAN 85,000 MILES - SPEEDOMETER SKIPPED UNDER DECEL FROM 55 MPH, INACCURATE READINGS OF 20, 40, 60 MPH WHEN STOPPED. SPEEDOMETER NOW READS PAST 120 MPH & IS COMPLETELY INOPERATIVE. APPARENTLY THIS IS A RATHER COMMON OCCURRENCE - A VERY COSTLY INSTRUMENT CLUSTER REPAIR DOES NOT MEAN THE ISSUE IS CORRECTED (IT MAY REOCCUR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236265July 29, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE PULLING OUT OF A PARKING LOT, THE CONTACT APPROACHED A STOP SIGN. HE DEPRESSED THE BRAKE PEDAL AND IT EXTENDED TO THE FLOOR. ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED, WHICH INDICATED THAT THE BRAKE SYSTEM FAILED. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENTIRE BRAKE LINE SYSTEM WAS RUSTED. THE REPAIR WOULD COST $3,000 TO REPLACE THE ENTIRE BRAKE LINE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 94,000. UPDATED 10/16/08 *BF BRAKE FLUID WAS LEAKING FROM THE LEFT FRONT OF THE VEHICLE. UPDATED 10/20/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236306July 29, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING 5 MPH, THE VEHICLE EXPERIENCED UNWANTED BRAKE LOCK FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WILL BE TAKEN TO THE DEALER FOR REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235904July 27, 2008
VISIBILITY
WINDSHIELD WIPERS WORK WHEN THEY WANT TO, WHEN IT RAINS THEY DON'T WORK AND WHEN IT'S DRY THEY DO...YOU CAN HEAR THE MOTOR TRYING TO WORK BUT NOTHING HAPPENS. THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW AND IS HAPPENING MUCH MORE FREQUENTLY NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban