Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10251550December 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A COMPLAINT ABOUT THERE NOT BEING A RECALL ON MY 2005 CHEVY SUBURBAN ON THE INSTRUMENT PANEL AND ELECTRICAL COMPONENTS. SOMETIME EARLIER THIS YEAR MY SPEEDOMETER STARTED JUMPING TO HIGHER SPEEDS AS I WAS DRIVING AND THEN GOT TO THE POINT IT WAS GOING ALL THE WAY PAST 120MPH. SOMETIMES IT WOULD RESET TO 0 AFTER THE VEHICLE WAS TURNED OFF. MOST RECENTLY IT HAS GONE PAST 120 AND WILL NOT RETURN TO THE NORMAL FUNCTIONS IT SHOULD HAVE. IT IS VERY DANGEROUS NOT TO KNOW HOW FAST YOU ARE GOING, HOWEVER, LIKE EVERYONE ELSE I CANNOT AFFORD THE $400-$600 TO PAY FOR SOMETHING THAT IS A MANUFACTURES DEFECT OBVIOUSLY! WITH SO MANY COMPLAINTS LISTED EXACTLY THE SAME ON THIS SITE, IT HAS TO BE A MANUFACTURES DEFECT. BESIDES THE SPEEDOMETER NOT WORKING PROPERLY, ALL THE INSTRUMENT LIGHTS ARE STARTING TO GO OUT OR NOT WORK. SUCH AS THE RADIO ON/OFF SWITCH NO LONGER LIGHTS UP. SOME OF THE OTHER RADIO LIGHTS DO NOT LIGHT UP. ON THE STEERING WHEEL, SOME OF THE CONTROLS DO NOT LIGHT UP. I CANNOT BELIEVE THAT I HAVE RECEIVED A LETTER LETTING ME KNOW OTHERS ARE ALSO EXPERIENCING PROBLEMS WITH THEIR CHEVY VEHICLES AND THEY HAVE STARTED A LAW SUITE. MY VEHICLE IS A 2005 MODEL, BUT SINCE I BOUGHT IT IN MARCH 2005, SO IT MUST HAVE BEEN MANUFACTURED BEFORE JAN 2005. THE LETTER SAYS IT COVERS UP TO 2004 MODELS AND MAY LATER INCLUDE THE 2005 MODELS. AS I SEE IT MINE IS DOING EXACTLY THE SAME AS EVERYONE ELSE AND NOTHING IS BEING DONE. COULD SOMEONE EXPLAIN WHAT HAPPENS NEXT? AND WHEN WILL CHEVY BE RESPONSIBLE FOR ALL THESE COMPLAINTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250850December 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER JUMPED FROM APPROX.69 TO 110 AND CONTINUED TO STAY HAYWIRE AND IS NOT READING ACCURATELY. APPARENTLY A KNOWN PROBLEM BY CHEVY BUT THEY ARE ONLY REPAIRING IN 7 YEARS 70,000 MILES. OF COURSE I AM AT 4 YEARS AND AT 77,000. I WAS OVER 74K MILES WHEN NOTICE CAME OUT SO EVEN THEN WOULD NOT HAVE BEEN ABLE TO GET KNOWN DEFECT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250495December 2, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. WHILE DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROAD, TURNED OFF THE VEHICLE, AND WAITED 30 SECONDS BEFORE RESTARTING THE VEHICLE. ONCE IT WAS RESTARTED, THE VEHICLE PERFORMED NORMALLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING), IN WHICH THE CRANKSHAFT POSITION SENSOR COULD OPERATE OR FAIL COMPLETELY. THE FAILURES WERE IDENTICAL TO THOSE MENTIONED IN THE RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 72,500. UPDATED 12/16/08 *CN UPDATED 12/19/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250136November 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER NOT REGISTERING ACCURATELY. WHILE IN NEUTRAL 90 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249759November 25, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
THE COOLANT LEVEL IN THE RESERVOIR CONTINUED TO DROP, PROMPTING ME TO REFILL IT WEEKLY. SERVICE SHOP WORKED ON THIS ON AND OFF FOR SEVERAL MONTHS. AFTER SEVERAL ENGINE OVERHEATING SITUATIONS, WE TOOK IT TO A DIFFERENT SHOP. TURNS OUT OUR HEADS ARE CRACKED. THEY WERE MANUFACTURED BY CASTECH AND ARE KNOWN TO BE DEFECTIVE ACCORDING TO GM BULLETIN #06-06-01-019B (DOCUMENT ID 1986750). THERE IS NOW SO MUCH ANTI-FREEZE IN OUR ENGINE THAT THE ENTIRE MOTOR NEEDS TO BE REPLACED DUE TO THE CORROSIVE NATURE OF THE FLUID. GM SAID THAT THEY WOULD PAY NOTHING TOWARDS OUR REPAIR. THE ENGINE ONLY HAS 91K MILES AND NOW NEEDS TOTAL REPLACEMENT B/C OF AN ISSUE THAT GM KNEW ABOUT SINCE 6/12/07 BUT NEVER CONTACTED US ABOUT. HAD THE REPLACED THE HEADS BACK IN 2007, WE MOST CERTAINLY WOULDN'T BE FACING TOTAL MOTOR REPLACEMENT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249806November 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL
2003 CHEVY SUBURBAN 2500 WITH 122,000 MILES - THE FUEL GAUGE REGISTERED "ZERO" AND THEN THE SPEEDOMETER FAILED TO REGISTER ANY SPEED. IT THEN REGISTERED BETWEEN 120MPH AND 0MPH ALTERNATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249839November 25, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 1993 CHEVROLET SUBURBAN. WHILE AN OCCUPANT WAS ATTEMPTING TO STRAP HERSELF IN THE VEHICLE WITH THE LAP AND SHOULDER BELT, THE BUCKLE FELL OFF IN HER HAND. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST DUE TO THE FACT THAT THE VEHICLE WAS OVER TEN YEARS OLD. THE DEALER COULD MAKE REPAIRS AT AN ESTIMATED COST OF $400. THE FAILURE AND CURRENT MILEAGES WERE 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249633November 24, 2008
ELECTRICAL SYSTEM
THE SPEEDOMETER IN MY 2005 CHEVROLET SUBURBAN HAS DEVELOPED A TICKING NOISE IN THE PAST FEW DAYS. THE VEHICLE HAS 83, 300 MILES. IT STARTED AS A LOW CLICKING NOISE AND HAS CONTINUED TO BECOME LOUDER. I HAVE CONTACTED THE LOCAL CHEVROLET DEALERSHIP, WHICH GAVE ME NO SATISFACTION FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249390November 20, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE APPROACHING A STOP AT 5 MPH, THE ABS ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED, WHICH PREVENTED THE VEHICLE FROM COMING TO A STOP. THE VEHICLE CONTINUED TO DRIVE OVER THE CURB AND THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE STOPPED CLOSE TO AN EMBANKMENT WITH A 15 TO 20 FOOT DROP. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO INSPECT THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V379000, ACTION NUMBER PE05020 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CONTACT STATED THAT EVEN THOUGH THE REPAIR MAY HAVE BEEN PERFORMED, THE FAILURE STILL PERSISTS. THE DEALER IS CHARGING $500 TO REDO THE REPAIR. THE FAILURE MILEAGE WAS 62,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249451November 20, 2008
TIRES, TIRES:SIDEWALL
I BOUGHT MY SUBURBAN WITH GOODYEAR TRACKER II TIRES ON IT FROM THE DEALER IN DEC 06. IN APRIL 07 A TIRE WAS FLAT. IT HAD A SMALL SLICE IN THE SIDEWALL OF THE TIRE BETWEEN THE GROOVES. NOTHING HAD TOUCHED OR SCRAPED AGAINST THE TIRE TO CAUSE IT. I BOUGHT ANOTHER ONE FROM WALMART AS THEY ARE ONLY ONES ABLE TO GET AND SELL THEM. I HAD TAKEN THE WHEELS OFF FOR THE SUMMER AND PUT THEM BACK ON IN SEPT 07. IN MARCH 08 ON THIS NEW TIRE, IT HAD A LEAK IN THE GROOVED SECTION OF THE SIDE WALL NEAR THE TREAD. AGAIN NOTHING PUNCTURED IT OR SCRAPED IT. BECAUSE I COULDN'T CHANGE THE TIRE AT THE TIME I HAD TO PUT A PLUG IN IT TO GET HOME. THESE ARE VERY POORLY MADE AND SHOULD NOT BE ALLOWED. I HAVE NEVER HAD ANY OTHER TIRES GET SMALL SLICES IN THE SIDEWALL. I COULD UNDERSTAND IF I HIT A POTHOLE, CURB, NAIL, SOMETHING. BUT THE FIRST TIRE WAS 3" ABOVE THE GROUND AND THIS ONE WAS ABOUT 1" ABOVE THE GROUND. I HAVE ABOUT 5,000 MILES ON THIS TIRE WITH ALOT OF TREAD LEFT THAT IS NOW GARBAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249459November 20, 2008
STEERING
POWER STEERING SURGES, UNCONTROLLABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249184November 18, 2008
SERVICE BRAKES, HYDRAULIC
THE ABS BRAKING SYSTEM ON THIS TRUCK HAS BEEN VERY POOR SINCE IT WAS BUILT. I HAVE TALKED TO MANY OTHER OWNERS AND COLLISION SHOPS WHO SAY THAT THE FAILURE OF THE ABS TO WORK PROPERLY HAS CAUSED THEIR ACCIDENTS. I MYSELF HAD A VERY CLOSE CALL THE OTHER DAY BECAUSE AS I WAS STOPPING, ONE WHEEL HIT A WET SPOT AND ALL FOUR WHEELS STOPPED THEIR BRAKING ACTION AND THE VEHICLE DID NOT RECOVER THE BRAKING FUNCTION FOR OVER 3 SECONDS. THIS IS VERY DANGEROUS. MY LOCAL CHEVROLET DEALER TOLD ME THIS IS A COMMON COMPLAINT/PROBLEM. AND, ALTHOUGH HE COMPLETELY CHECKED OUT MY ENTIRE BRAKE SYSTEM, HE SAID THERE NOTHING WAS WRONG. HE SAID THAT SOME 96 SUBURBANS HAD A RUST PROBLEM WITH SOME BRAKE COMPONENTS BUT THAT MINE WAS NOT RUSTY. THIS IS VERY VERY DANGEROUS AND HAS UNDOUBTEDLY CAUSED SOME SERIOUS IF NOT FATAL ACCIDENTS!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249006November 17, 2008
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY
OUR FAMILY WAS NOT HOME, THE CAR HAS BEEN PARKED IN THE DRIVEWAY AS NORMAL. MY NEIGHBORS WERE IN THE YARD AND SUDDENLY HEARD WHAT SOUNDED LIKE AN EXPLOSION. THEY LOOKED OVER AND THE REAR WINDOW HAD SHATTERED AND BLEW THE GATE OPEN. IT ALSO MELTED THE PLASTIC THAT HOLDS THE GLASS. IT SEEMS AS IF POSSIBLY THE REAR DEFROSTER MAY HAVE BEEN FAULTY ALTHOUGH THE VEHICLE HAS NOT BEEN MOVED IN 3 DAYS. GLAD SOMEONE WAS NOT STANDING BEHIND IT. IT BLEW GLASS ABOUT 10 FT. WAITING ON INS TO CALL BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248902November 15, 2008
FUEL SYSTEM, OTHER
2001 CHEVY SUBURBAN WITH VORTEC 5.3 L ENGINE. DURING HOT DAYS OR WARM ENGINE, THE THROTTLE STICKS IN "IDLE" POSITION, REQUIRING SIGNIFICANTLY HEAVIER PRESSURE ON THE ACCELERATOR PEDAL RESULTING IN A SUDDEN AND UNCONTROLLABLE ACCELERATION WHEN IT RELEASES FOR THE STUCK "IDLE" POSITION. THIS EVENT OCCURS AT IRREGULAR INTERVALS, ON THE VORTEC 5.3 ENGINE, AS A RELATIVE HAS A SIMILAR PROBLEM WITH THE CHEVY PICKUP AND THE SAME 2001 5.3 VORTEC ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248787November 14, 2008
ELECTRICAL SYSTEM, VISIBILITY
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT NOTICED THAT HER WINDSHIELD WIPERS WOULD TURN ON AND OFF AUTOMATICALLY AFTER SHE MANUALLY ACTIVATED THE WIPERS. THE WIPERS WOULD STOP MOVING, BUT SHE COULD HEAR THE WINDSHIELD MOTOR STILL RUNNING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. A FRIEND OF THE CONTACT, WHO IS ALSO A MECHANIC, STATED THAT THE CIRCUIT BOARD WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER) BECAUSE OF THE MODEL YEAR. THE CURRENT MILEAGE WAS 215,638 AND FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248593November 12, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING 5 MPH, THE ABS WOULD ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED APPROXIMATELY 30% OF THE TIME AND ONLY AT LOW SPEEDS. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), WHICH AFFECTED THE 2000-2002 MODELS. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 145,000 AND FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248421November 11, 2008
STEERING
THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE, A 2003 CHEVY SUBURBAN. I FIXED IT THE FIRST TIME IN 2006 AND NOW IT HAS HAPPENED AGAIN. A LOUD CLUNKING NOISE AROUND THE STEERING WHEEL SHAFT. THE DEALER SAID IT WAS NOT A RECALL ITEM BUT ONE THAT THEY HAVE HAD NUMEROUS COMPLAINTS ABOUT. I GUESS BECAUSE NO ONE HAS DIED FROM IT, CHEVY THINKS THAT SHABBY WORKMANSHIP AND DEFECTS ARE OKAY TO PASS ON TO CONSUMERS. THIS IS AN ANNOYING CLUNKING AND ONE THAT COULD MASK A REAL PROBLEM IF YOU CAN'T HEAR IT. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248294November 10, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. ON NOVEMBER 6, 2008, THE CONTACT WAS INVOLVED IN A SERIOUS CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE ENTIRE FRONT END AND PASSENGER SIDE OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS DESTROYED. THE CONTACT HAS PICTURES AND A POLICE REPORT. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE AND THE CONTACT WAS WEARING HER SEAT BELT AT THE TIME. THERE WAS NO MAINTENANCE PERFORMED ON THE AIR BAGS PRIOR TO THE CRASH. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10248348November 10, 2008
STEERING
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. IN JUNE OF 2003, WHILE DRIVING APPROXIMATELY 15 MPH INTO THE DRIVEWAY, THE CONTACT HEARD A THUMPING NOISE IN THE STEERING COLUMN. SINCE THE FIRST INCIDENT THREE YEARS AGO, THE VEHICLE CONTINUED TO MAKE A THUMPING NOISE AND VIBRATE WHENEVER MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE MECHANIC STATED THAT THERE WERE NO RECALLS OR DEFECTS RELATING TO THIS FAILURE. SEVERAL MECHANICS INSPECTED THE VEHICLE AND STATED THAT THE INTERMEDIATE SHAFT WAS DEFECTIVE AND CAUSED THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248395November 10, 2008
STEERING
INTERMEDIATE STEERING SHAFT NEEDS REPLACING AGAIN. THIS WILL BE THE 4TH TIME THAT IT HAS TO BE REPLACED. 24,451MI, 26,094MI, AND 65,655MI. YOU START TO HEAR A CLUNKING NOISE WHEN TURNING OR SLIGHT MOVEMENT OF STEERING WHEEL. HAS MORE PLAY THEN USUAL AS WELL. GM SHOULD BE FORCED TO REPLACE THESE AS THEY KNOW IT IS A KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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