Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10451797March 15, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LINES RUSTED AND NOW LEAKING IN FRONT OF AND UNDER THE FRONT DRIVER SIDE DOOR WHERE THE BRAKE LINES START RUNNING DOWN THE FRAME RAIL OF THE TRUCK BODY TOWARDS THE ABS MODULE. LAST WEEK THE TRUCK WAS FINE, AND I DECIDED IT WOULD BE A GOOD TIME TO BRING IT TO MY CHEVY DEALER TO HAVE ANY OUTSTANDING RECALL WORK DONE. THEY TOLD ME AMONG OTHER RECALL ORDERS DUE ON MY TRUCK, ONE IN PARTICULAR IS TO HAVE A 2 FT STRETCH OF ONE OF THE LINES REPLACED, AND THEY REPLACED IT. LESS THAN A WEEK AFTER GETTING THE TRUCK BACK I NOW HAVE A LEAK COMING FROM ONE OR TWO OF THE OTHER BRAKE LINES IN THAT AREA WHERE THE WORK WAS JUST DONE LAST WEEK. I HAVE LOTS OF QUESTIONS. NOTHING WAS LEAKING TILL THE DEALER TOUCHED IT, SO WHY AM I LEFT WITH A NEW PROBLEM THAT WAS DEALER CAUSED. SECONDLY, WHAT'S UP WITH A RECALL THAT CHOOSES TO REPLACE "ONE PART" OF 1 OF 4 LINES ALL RUNNING PARALLEL, AND ALL RUSTED TO THE SAME DEGREE? THIRDLY, WHY IS CHEVY WHICH HAS A "BUILT LIKE A ROCK" SUGGESTED REPUTATION USING BRAKE LINES THAT CAN SO EASILY SUCCUMB TO RUST, THERE LOTS OF OTHER SOLUTIONS FOR THIS AUTO MAKER. FOR INSTANCE DURING MANUFACTURE, INSTALLING STAINLESS STEEL LINES, COPPER LINES OR COPPER NICKEL ALLOY LINES JUST TO NAME A FEW, INSTEAD OF USING CHEAP STEEL LINES, WHAT GIVES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451288March 12, 2012
SERVICE BRAKES, HYDRAULIC
I WAS NEARING A STOP SIGN AT AN INTERSECTION AND APPLIED BRAKES. PEDAL WENT TO FLOOR AND I WENT THROUGH INTERSECTION. ONCOMING VEHICLE HAD TO SWERVE TO MISS ME. INVESTIGATION DETERMINED THAT A FRONT BRAKE LINE HAD RUSTED THROUGH, CAUSING LOSS OF BRAKE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450731March 8, 2012
SEAT BELTS
A FEW MONTHS AGO, THE SEAT BELT IN THE SECOND ROW (LEFT SIDE, BEHIND THE DRIVER'S SEAT) OF MY 2007 CHEVROLET SUBURBAN COMPLETELY FELL APART. ON MARCH 6, 2012, THE PASSENGER SIDE SEAT BELT STOPPED WORKING AND WILL NOT LOCK. ON MARCH 7, 2012, THE DRIVER'S SIDE SEAT BELT STOPPED WORKING AND WILL NOT LOCK. DUE TO SEAT BELT LAWS IN OUR STATE AND THREE CHILDREN THAT HAVE TO BE IN SEAT BELTS, I AM IN A DILEMMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450685March 7, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED COMPLETELY.... BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER PULLING INTO A PARKING LOT AND TRYING TO SLOW DOWN TO PULL INTO A SPOT. ATTEMPTED TO PUMP BRAKES BUT THE PEDAL DID NOT COME BACK UP. HIT CURB AT APPROXIMATELY 10 MPH. TRUCK NEEDED TO TOWED AND MECHANIC FOUND TROUBLE TO BE A BADLY RUSTED THROUGH MAIN FRONT TO REAR BRAKE LINES. MECHANIC FOUND ALL LINES TO BE RUSTED AND REPLACED ALL LINES WITH POLY COATED STEEL LINES. MECHANIC STATED THAT THE FACTORY BRAKE LINES WERE NOT COATED...? IS THIS NOT A FACTORY RECALL ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450542March 6, 2012
AIR BAGS
CHECK AIR BAG LIGHT IS ON. THIS HAS HAPPENED BEFORE AND AFTER A FEW WEEKS THE LIGHT MAY GO OFF. DEALER COULD NOT FIND A PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. THOUSANDS OF PEOPLE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449522February 28, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC
VEHICLE WAS SERVICED PER RECALL BELOW ON 1/26/2006. ABS SENSOR WAS INSPECTED AND CLEANED, BUT NOT REPLACED. DEFECT COVERED IN RECALL IS NOW BEING DISPLAYED BY VEHICLE (BRAKING DISTANCE IS EXTENDED AT LOW SPEED - CAUSED BY ABS SENSOR MALFUNCTION). VEHICLE IS CURRENTLY NOT DRIVEABLE. APPARENTLY THE SOLUTION IN THE RECALL WAS NOT SUFFICIENT TO ADDRESS THE PROBLEM. DEALER AND CHEVROLET REFUSE TO ADDRESS THIS PROBLEM. RECOMMEND THAT THE EFFECTIVENESS OF THE RECALL SOLUTION BE RE-EVALUATED. NHTSA ACTION NUMBER: 05V379000 NHTSA RECALL CAMPAIGN NUMBER: PE05020 MAKE: CHEVROLET MODEL: SUBURBAN MANUFACTURER : GENERAL MOTORS LLC MODEL YEAR : 2001 COMPONENT(S) : SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448286February 17, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE BRAKES MALFUNCTIONED AND THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE SHOP WHERE IT WAS DIAGNOSED IT THAT DUE TO CORROSION, THE BRAKES HAD RUPTURED. THE DEALER WAS NOT CONTACTED NOR WAS THE VEHICLE COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448190February 16, 2012
ENGINE AND ENGINE COOLING
EXHAUST MANIFOLD BOLTS BREAKING LEAVING STUDS IN THE HEADS, HEATING UP ENGINE COMPARTMENTS, RELEASES CARBON MONOXIDE, AFFECTS O2 SENSOR AND CATALYTIC CONVERTER. WILL NOT PASS EMISSIONS IN SOME STATES. GM NOT STANDING BEHIND THIS 1999-2008 ISSUE. IT IS A SAFETY ISSUE AND IS EXPENSIVE TO FIX. GM MECHANICS DENYING ANY SUCH ISSUES. PLEASE CHECK- IN TO THIS. OUR WHOLE FLEET AND OUR PERSONAL TRUCKS AFFECTED BY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448187February 16, 2012
ENGINE AND ENGINE COOLING
EXHAUST MANIFOLD BOLTS BREAKING LEAVING STUDS IN THE HEADS, HEATING UP ENGINE COMPARTMENTS, RELEASES CARBON MONOXIDE, AFFECTS O2 SENSOR AND CATALYTIC CONVERTER. WILL NOT PASS EMISSIONS IN SOME STATES. GM NOT STANDING BEHIND THIS 1999-2008 ISSUE. IT IS A SAFETY ISSUE AND IS EXPENSIVE TO FIX. GM MECHANICS DENYING ANY SUCH ISSUES. PLEASE CHECK- IN TO THIS. OUR WHOLE FLEET AND OUR PERSONAL TRUCKS AFFECTED BY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448270February 16, 2012
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
AT RANDOM YOU WILL JUST BE DRIVING DOWN THE ROAD AND A MESSAGE COMES ON THAT SAYS REDUCE ENGINE POWER AND THE T/C LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT. THIS HAS HAPPENED SEVERAL TIMES, IS VERY UNSAFE, AND IS GETTING WORSE. WE HAVE HAD WORK DONE TO TRY AND FIX THE PROBLEM BUT ITS STILL HAPPENING. WE DON'T HAVE TONS OF MONEY TO FIX THIS, LIVE IN THE COUNTRY, AND HAVE 5 KIDS. THIS IS OUR ONLY TRANSPORTATION AND WE HAVE A RATHER LARGE LOAN ON THE THING AND ITS TURNING INTO YARD ART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447166February 8, 2012
POWER TRAIN, SUSPENSION
I JUST GOT A CALL TODAY FROM MY MECHANIC AND HE TOLD ME THAT THE WHOLE REAR AXLE HAD TO BE REPLACED AND IF I DON'T REPLACE IT I COULD HAVE AN ACCIDENT . WHAT CAN I DO TO GET THIS REPLACE AT NO COST. IS THERE A RECALL FOR THIS ???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446987February 7, 2012
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY SUBURBAN AND THE PEDAL WENT TO THE FLOOR. THE BRAKE WARNING LIGHT CAME ON. I TOOK IT INTO AN INDEPENDENT MECHANIC AND HE SAID ALL OF THE BRAKE LINES WERE CORRODED AND THAT ONE OF THEM HAD BURST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447014February 7, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE HODO LATCH FAILED AND THE HOOD OPENED, BLOCKING THE VIEW OF THE HIGHWAY. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446814February 6, 2012
AIR BAGS, STRUCTURE
DASH CRACKED IN THREE PLACES, TWO AROUND PASSENGER AIRBAG COVER, ONE DIRECTLY OVER STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446849February 6, 2012
VISIBILITY
THERE HAS BEEN A RECALL FOR THIS ISSUE. I BOUGHT THE CAR USED AND HAVE HAD PROBLEMS IDENTIFIED BY THE PRIOR RECALLS WITH GRADUAL INCREASING DIFFICULTIES (ACTION NUMBERS EA97022 AND EA02006). I CONTACTED THE DEALER WITH THE RECALL INFORMATION AND WAS TOLD THAT THE PART HAD ALREADY BEEN REPLACED BY THE RECALL BUT DID NOT HAVE A REPLACEMENT DATE. THEY NOTED THAT BECAUSE THE PART HAD ALREADY BEEN REPLACED AND IT HAD BEEN OVER 1 YEAR THEY ARE NO LONGER UNDER ANY FURTHER OBLIGATION. MY PROBLEM NOW IS THAT THE REPLACEMENT PART HAS THE SAME DEFECT PROBLEMS AND CREATES THE SAME HAZARDS AS THE ORIGINAL PART THAT WAS COVERED IN THE RECALL. I AM GOING TO HAVE TO GET IT FIXED BUT WANTED TO FILE A COMPLAINT THAT REPLACEMENT IS JUST AS DEFECTIVE AND DANGEROUS AS THE ORIGINAL PART THAT WAS RECALLED. IF THE REPLACEMENT PART IS RECALLED, I WOULD LIKE A REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446689February 4, 2012
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
I WENT TO WASHINGTON AUTO SHOW TODAY 2/4/2012 AND ONE OF YOUR REP GAVE ME A CARD ABOUT YOUR SERVICE. I CAME HOME AND CHECK OUT YOUR WEBSITE AND FOUND OUT YOU HAVE BEEN RECEIVING COMPLAINTS ABOUT INSTRUMENT PANEL OF CHEVY SUBURBAN. I BOUGHT A 2005 CHEVY SUBURBAN IN MARCH 2005 FROM WIN KELLY CHEVORLET IN CLARKSVILLE, MD. ABOUT MIDDLE OF LAST YEAR I NOTICED THAT MY SPEEDOMETER IS ALWAYS STUCK, RUNNING HIGH THAN THE SPEED I AM DRIVING AND JUST EXACTLY AS BEING DESCRIBED BY OTHER OWNERS OF THESE VEHICLES. WHAT IS THE DEPARTMENT DOING TO HELP WITH THIS MANUFACTURER'S DEFECT AND HAVE IT CORRECTED RATHER THAN WE CONSUMERS BEING SADDLED WITH UNEXPECTED REPAIR COST? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446327February 2, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE CONTACT EXPRESSED CONCERN THAT THE CRACK MAY LEADS TO AN AIR BAG MALFUNTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE PARTS NECESSARY TO PERFORM REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND CURRENT MILEAGE WAS 65,164. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446338February 2, 2012
STRUCTURE
CRACK IN DASH AROUND THE PASSENGER AIRBAG DOOR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446167February 1, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LINE RUNNING FROM FRONT OF VEHICLE TO REAR ON DRIVER SIDE COMPLETELY RUSTED THROUGH. FUEL LINE FITTINGS ARE JUST AS BAD. FITTINGS ON REAR A/C WENT UP OVER THREE YEARS AGO, HAVEN'T HAD AC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446056January 31, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, STEERING
WHILE TAKING 4 CHILDREN TO SCHOOL IN THE MORNING, THE DASH TRACTION CONTROL LIGHT STARTED FLASHING AND THE ENGINE DIED. POWER STEERING AND BREAKS WERE GONE AND I WAS LEFT STRANDED IN THE MIDDLE OF A BUSY INTERSECTION. AFTER SEVERAL FRANTIC MINUTES, I WAS ABLE TO RESTART THE ENGINE A DRIVE HOME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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