Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10441145December 24, 2011
ELECTRICAL SYSTEM
ENGINE STALLS IN TRAFFIC, RAPIDLY GOES FROM DRIVE TO PARK MULTIPLE TIMES, DOOR LOCKS RAPIDLY CYCLE MULTIPLE TIMES, GAUGES FLASH, RADIO CLOCK DOES NOT KEEP TIME. THIS IS MY 3RD REPORT SINCE AUGUST TO YOUR OFFICE FOR THIS PROBLEM. THIS IS THE 4TH TIME SINCE AUGUST OUR VEHICLE HAS BEEN IN THE SHOP TOTALING MORE THAN 8 WEEKS. CHEVROLET CAN'T FIX THE PROBLEM AND KEEPS TRYING TO BLAME IT ON AN AFTER-MARKET DVD PLAYER WE HAD PROFESSIONALLY INSTALLED. THE DVD PLAYER WAS DISCONNECTED AND SUSPECTED WIRES REPAIRED BY CHEVROLET BUT THE PROBLEM KEEPS HAPPENING. THERE ARE MANY OTHERS WHO ARE EXPERIENCING VERY SIMILAR PROBLEMS. THE NY TIMES PUBLISHED AN ARTICLE SUMMER OF 2010 THAT YOU SHOULD READ ABOUT THIS YEAR GROUP ELECTRICAL SYSTEM PROBLEMS AND YOU, NHTSA, ARE UNDER FIRE IN IT. I AM PUBLISHING THE WEB LINK HERE TO HELP BRING MORE ATTENTION TO THIS PROBLEM: HTTP://WHEELS.BLOGS.NYTIMES.COM/2010/06/11/COMPANY-INVOLVED-IN-G-M-RECALL-SAID-THE-PROBLEM-RUNS-DEEPER/ THE INTERNET TRAFFIC IS QUICKLY INCREASING ABOUT THIS BASE VEHICLE FRAME/YEAR GROUP OF TRUCKS EXPERIENCING SERIOUS ELECTRICAL SYSTEM PROBLEMS. AT FIRST GLANCE MOST INTERNET TRAFFIC POINTS TO THE WINDSHIELD FLUID HEATER PROBLEM. WHEN YOU DIG DEEPER INTO THE BLOGS AND FORUMS YOU START TO UNCOVER FAR MORE SERIOUS PROBLEMS THAT PEOPLE ARE EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441080December 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING 80 MPH TO PASS ANOTHER VEHICLE WHEN THE ACCELERATOR PEDAL BECAME STUCK, CAUSING THE VEHICLE TO EXHIBIT SUDDEN ACCELERATION. THE VEHICLE CONTINUED TO ACCELERATE UP TO 90 MPH AND WOULD NOT SLOW DOWN. THE CONTACT CONTINUOUSLY DEPRESSED THE BRAKES BEFORE THE VEHICLE FINALLY DECELERATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441138December 23, 2011
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING MY SUBURBAN IN TOWN AT LOW SPEED WHEN THE BRAKE PEDAL WENT TO THE FLOOR AS I TRIED TO STOP THE TRUCK. FORTUNATELY IT WAS NOT A COMPLETE BRAKE FAILURE AND I WAS ABLE TO STOP IT AFTER A MUCH LONGER THAN USUAL STOPPING DISTANCE. THE TRUCK WAS BROUGHT TO A LOCAL CHEVROLET DEALER AND THE ADVISOR NOTED THAT THE BRAKE LINES WERE VERY RUSTED AND LEAKING FLUID. ALL THE BREAK LINES HAD TO BE REPLACED AT A SIGNIFICANT COST TO ME. I HAVE TAKEN GOOD CARE OF THIS TRUCK AND THE BRAKE LINES SHOULD NOT HAVE FAILED DUE TO EXCESSIVE RUST AS THEY DID. CHEVROLET SHOULD HAVE TREATED THE STEEL BRAKE LINES OR USED A DIFFERENT METAL TO MAKE THEM WHEN THE VEHICLE WAS MANUFACTURED TO AVOID THIS PROBLEM AND POSSIBLE SERIOUS AND FATAL ACCIDENTS DUE TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440441December 19, 2011
SERVICE BRAKES, HYDRAULIC
THE ANTI-LOCK BRAKE SYSTEM ACTIVATED INCORRECTLY AT LOW SPEED ON A STEEP HILL SUCH THAT THE VEHICLE ROLLED INTO THE CROSS STREET WITHOUT STOPPING. VEHICLE WAS IN VERMONT FOR 4 YEARS PRIOR TO THE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439326December 11, 2011
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED DUE TO RUSTED BRAKE LINES BLOWING OUT IN THE PROXIMITY OF THE ABS MOTOR, WHICH IS LOCATED ON THE DRIVER SIDE, ALONG THE FRAME, UNDERNEATH THE DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439114December 9, 2011
SERVICE BRAKES, HYDRAULIC
I WAS TRAVELING NORTH ON RT.1 IN DELAWARE I SEEN A CAR ROLLED OVER ON ITS SIDE AND OFF THE ROAD I APPLIED MY BRAKES HARD TO STOP AND HELP THAT IS WHEN MY BRAKES FAILED. AFTER CHECKING ON THE DRIVER I LIMPED MY TRUCK TO THE NEAREST GAS STATION AND DISCOVERS MY BRAKE LINE HAD ROTTED OUT UNDER MY TRUCK BY THE FRONT WHEEL. THE CLIPS THAT SECURE THE BRAKE LINE TO THE FRAME SEEM TO BE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438955December 8, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
NEW CAR PURCHASED IN 2008. MULTIPLE ISSUES WITH CAR CONSUMING EXCESS OIL AND LOSING ENGINE POWER. 27,000 MILES HAD TO REPLACE ALL AMF LIFTERS IN ENGINE 29,000 MILES HAD TO REPLACE THROTTLE BODY ASSEMBLY SYSTEM 31,000 MILES HAD TO INSTALL NEW OIL PUMP, GASKET AND SEAL 32,000 MILES HAD TO REPLACE OIL GASKET 37,000 MILES OIL INTAKE SYSTEM PLUGS BURNING OIL AND OIL ON INTAKE VALVE. HAD TO CLEAN ENGINE AND INSTALLL 8 VALVE SEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438836December 7, 2011
STRUCTURE:BODY:DOOR
THE PASSENGER SIDE REAR DOOR, INTERIOR DOOR HANDLE HAS PEELED. MY SON LACERATED HIS FINGER ON THE PEELING CHROME PLATING. THIS SEEMS TO BE A COMMON PROBLEM AMONG GM OWNERS AND AN OBVIOUS POOR MANUFACTURE IN SEVERAL MODELS WITH A DEFINITE NEED TO REPLACE ALL THE INTERIOR HANDLES. THIS IS A HAZARD THAT HAS BEEN BROUGHT TO YOUR ATTENTION ON OTHER MODELS AND I AM UNABLE TO SEE A RESOLUTION. IT APPEARS ALL THE INVESTIGATIONS HAVE BEEN CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438698December 6, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON MY CHEVROLET SUBURBAN 2004; SPEEDOMETER FAILED. MY SPEEDOMETER DOES NOT WORK ANY MORE. IT NO LONGER CALCULATES SPEED. IT IS STUCK POINTING (RESTING) PAST FASTEST LABEL OF 120MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439515December 5, 2011
STEERING, SUSPENSION, SERVICE BRAKES, HYDRAULIC
PULSATING AT BRAKING, LONGER THAN NECCESARY TO COME TO COMPLETE STOP AT LOW SPEED , EXTREME RUST TO UNDERCARRIAGE, SUSPENSION, AND BRAKE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438189December 3, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A CHEVY SUBURBAN 2005 MY SPEEDOMETER HAS STOPPED WORKING. I ALSO HAVE A 2005 DURAMAX THAT THIS HAS HAPPENED TO. I WOULD LIKE TO SEE A FULL BLOWN RECALL PLACED ON ALL GMC/CHEVY VEHICLES. APPARENTLY THESE ARE HUNDREDS OF THOUSANDS PEOPLE WITH THIS ISSUE ACROSS THE U.S./ WORLD ACCORDING TO FORUMS I HAVE BEEN ON. WHILE THERE IS A CLASS ACTION LAWSUIT OUT THERE FOR A VERY LIMITED GROUP OF GMC VEHICLES, MAKING LAWYERS RICH. INSTEAD OF TAKING CARE OF THE PEOPLE WHOM MAKE THIS WORLD ACTUALLY RUN. THIS ISSUE NEEDS TO SERIOUSLY LOOKED INTO. MY NEXT STEP IS TO GET THE MEDIA INVOLVED SHOWING HOW AGAIN THE AVERAGE CONSUMER CAN GET SCREWED BY THE BIG COMPANIES. I AM NOT KEEPING MY MOUTH SHUT ABOUT THIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438454December 3, 2011
STRUCTURE:BODY:DOOR
INSIDE DOOR HANDLE CHROME IS PEELING AND HAS CUT OUR HANDS ON SEVERAL OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437848November 30, 2011
SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINES ON VEHICLE ARE SEVERELY CORRODED WITH OBVIOUS SECTION LOSS. BASED UPON MY EXPERIENCE WITH A SIMILAR VEHICLE, A LINE FAILURE DUE TO RUPTURE IS IMMINENT AND ALL LINES NEED TO BE REPLACED. THIS WILL BE NEITHER AN EASY NOR AN INEXPENSIVE TASK. ADDING INSULT TO INJURY IS THAT GM DOES NOT OFFER REPLACEMENT LINE SETS; IT'S ROLL YOUR OWN OR BUY AN (INCOMPLETE) AFTERMARKET SET (NO ONE OFFERS COMPLETE SET FOR JL4 REAR BRAKE ARRANGEMENT). THIS REALLY IS RIDICULOUS GIVEN THE COST, AGE, MILEAGE AND OTHERWISE EXCELLENT CONDITION OF THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437723November 29, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN K1500. THE CONTACT STATED THAT THE REAR BRAKE LINES WERE CORRODED, CAUSING HIM TO LOSE FLUID TO THE REAR BRAKES. AFTER INSPECTION, HE ALSO NOTICED THAT THE FRONT BRAKE LINES WERE WEARING PREMATURELY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT DIAGNOSED THE VEHICLE AND PERFORMED THE REPAIRS. THE CURRENT AND THE FAILURE MILEAGES WERE 121,000. UPDATED 12/29/11 *BF THE CONSUMER STATED HE EXPERIENCED LOW SPEED ANTI-LOCK BRAKE FAILURE AS DESCRIBED IN THE RECALL. UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437225November 24, 2011
AIR BAGS
THE AIRBAG DIDN'T DEPLOYED AM VEER DISAPPOINTED MY SON WAS INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10436855November 23, 2011
ELECTRONIC STABILITY CONTROL (ESC)
MY 2006 SUBURBAN LOSES POWER IMMEDIATELY AFTER INITIAL ACCELERATION AND A "TRACTION ACTIVE" WARNING APPEARS ON MY DASHBOARD. THIS HAS CAUSED MY VEHICLE TO BECOME TRAPPED IN FRONT OF ONCOMING TRAFFIC WHEN ATTEMPTING TO MAKE LEFT HAND TURNS. THIS HAS HAPPENED REPEATEDLY AND MY WIFE NOW FEARS FOR HER LIFE AND REFUSES TO DRIVE THE TRUCK. IT HAPPENED TO ME LAST NIGHT AND AN ONCOMING CAR HAD TO SWERVE INTO TRAFFIC TO AVOID RAMMING MY STALLED VEHICLE. THE INTERNET IS LITTERED WITH SIMILAR STATEMENTS. THIS APPEARS TO BE A SYSTEMIC PROBLEM WITH GM VEHICLES AND IT POSES A THREAT OF FATALITIES SUBSEQUENT TO SUCH A FAILURE. WHY HAVE THERE BEEN NO RECALLS FOR WHAT APPEARS TO BE A DESIGN FLAW THAT IS IMPACTING AND THREATENING THE SAFETY OF EVERY GM TRUCK OWNER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436759November 22, 2011
SERVICE BRAKES, HYDRAULIC
WHILE REPLACING FRONT BRAKE PADS, I NOTICED SEVERE RUST/CORROSION ON THE HARD BRAKE LINES COMING FROM THE EBCM. I CONDUCTED A THROUGH INSPECTION AND FOUND ALL THE BRAKE LINES WERE SEVERELY RUSTED/CORRODED. THE MAIN BRAKE LINE TO THE REAR WHEEL WAS OOZING BRAKE FLUID WHERE IT BENDS FROM ON TOP OF THE FRAME RAIL TOWARDS THE DIVERTING VALVE. I HAD TO REPLACE ALL THE BRAKE LINES TO PREVENT A CATASTROPHIC BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436476November 20, 2011
ENGINE AND ENGINE COOLING
SINCE 2008 OUR SUBURBAN HAS REQUIRED OIL SERVICING ON AVERAGE EVERY 2 MONTHS. WE TOOK IT TO MANY DEALERS AND WAS TOLD WE NEEDED TO BE ABLE TO TRACK THE CONSUMPTION SOMEHOW. I STATED, CAN'T YOU CHECK WHEN THE OIL SERVICING LIGHT COMES ON AND WAS TOLD NO. DON'T KNOW WHY IT CONSUMES SO MUCH OIL AND IT'S NOT LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436437November 19, 2011
SERVICE BRAKES, HYDRAULIC
NOVEMBER 18 2000 DRIVING TO A MC DONALD'S RESTAURANT WENT TO STOP AND BRAKES FAILED. A LOUD SOUND OF AIR AND THE PEDAL GOING ALL THE WAY TO THE FLOOR. THANK GOD I WAS NOT DRIVING ON A MAIN ROAD OR MY 3 KIDS AND I WOULD HAVE HAD AN ACCIDENT AND POSSIBLY INJURED. I AM AWARE THAT THIS PROBLEM HAS HAPPENED TO OTHERS WITH THE SAME TYPE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436332November 18, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE TO LEFT FRONT WHEEL RUPTURED AND BRAKE PEDAL WENT TO FLOOR. AFTER INSPECTING BRAKE LINES IT IS OBVIOUS THAT EVERY METAL BRAKE LINE IS RUSTED FROM END TO END AND IT APPEARS THAT OTHER METAL BRAKE LINES ARE SEEPING FLUID AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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