Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10507122April 4, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE CAR LOGS GO UP AND DOWN, THE STABILITY CONTROL AND PARK ASSIST LIGHTS FLASH AS WELL AS THE IN DASH AUDIO SYSTEM. THE CAR LOOSES POWER. SCARED OF WHAT WILL HAPPEN ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507177April 4, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY
THE REAR WINDOW IN THE REAR LIFT DOOR HAS DELAMINATED AND CRACKED AT THE PASSENGER SIDE OF THE WINDOW CAUSING THE WINDOW SHIFT. I CALLED GENERAL MOTORS ON 3/26/13 AT 4PM AND TALKED TO A PHONE REP. THE CASE #[XXX]WAS GIVEN TO ME BY REP. [XXX]@ 866-790-5600 EXT.[XXX]. I WAS ADVISED TO GO TO THE CHRONIC CHEV. DEALER IN GRIFFIN GA. WHERE I PURCHASED THE VEHICLE SO THEY COULD SEE THE SITUATION. THE AREA DIST. MANAGER WAS CALLED. BOTTOM LINE, I WAS TOLD THAT THEY COULD DO NOTHING AS IT WAS DUE TO "AGE, WEAR AND TEAR". THE DEALER SAID IT WOULD COST $862.00 & $200.00 TO INSTALL. THEY ALSO SUGGESTED I COULD CALL SAFELITE AUTO AND THEY WOULD INSTALL AN AFTER MARKET GLASS FOR $462.90, PARTS & LABOR. I HAVE SEEN MANY COMPLAINTS ONLINE REGARDING THIS ISSUE AND GENERAL MOTORS WILL DO NOTHING. I DID SEE THE NEW SUBURBAN AND SEEN CHANGES IN THE WAY THE WINDOW IS MOUNTED. SOMETHING NEED TO BE DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507010April 3, 2013
LATCHES/LOCKS/LINKAGES
LATCH/ LOCK JUST STOP WORKING, HAD TO CRAWL OVER SEAT AND TAP ON THE LATCH TO RELEASE TO OPEN. MAJORITY OF THE TIME I HAD NO SUCCESS IN OPENING LATCH TCH IS OPEN AND I DON'T HAVE A KEY TO UNLOCK OR TO LOCK. THE LATCH APPEARS TO BE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505131March 31, 2013
SERVICE BRAKES
WHILE DRIVING ON THE HIGHWAY AT 55MPH I WAS NEAR MY EXIT AND ACTIVATED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS FORTUNATE TO HAVE THE ROOM TO CHANGE LANES AND PASS MY EXIT AND DOWNSHIFTED TO SLOW AND EVENTUALLY STOP. I HAD TRIED TO APPLY THE PARKING BRAKE AND THE CABLE SNAPPED ON THE SPOT. AFTER GETTING THE CAR TO A MECHANIC I WAS TOLD THAT EVERY BRAKE LINE WAS CORRODED AND MOST WERE FAILING. THE MECHANIC ALSO SAID IT ISN'T RECOMMENDED TO REPLACE JUST THE LEAKING LINES BECAUSE ONCE THE PRESSURE IS RESTORED, THE REMAINING LINES WOULD THEN LIKELY FAIL. THE VEHICLE IS CURRENTLY IN THE SHOP AND I AM WAITING FOR WHAT I AM SURE WILL BE A SIZABLE REPAIR BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505113March 30, 2013
ENGINE, STEERING, SERVICE BRAKES, POWER TRAIN
HAVE 2002 CHEVROLET SUBURBAN 1500 4WD 5.3 ENGINE A/T. WAS DRIVING 45 MPH WHEN VEHICLE SUDDENLY STALLED OUT & LOST ALL STEERING/BRAKES. 131,589 MILES ON ODOMETER AT TIME. MANAGED TO COAST VEHICLE ONTO SHOULDER, WAITED 2 MINUTES, STARTED VEHICLE AGAIN, PULLED OUT INTO BUSY TRAFFIC JUST TO MAKE IT 2 BLOCKS BEFORE STALL OUT AGAIN. REPEATED THIS PROCESS SEVERAL MORE TIMES BEFORE I FOUND A GAS STATION. SUSPECTING WATER IN GAS, ADDED 1 BOTTLE OF GAS LINE ANTI-FREEZE. DROVE REST OF WAY HOME WITHOUT INCIDENT. REPLACED FUEL FILTER, PCV VALVE, AIR FILTER, SPARK PLUGS, AND CLEANED THROTTLE BODY JUST TO HAVE STALL OUT THE VERY NEXT DAY. NO CODES ARE DISPLAYED IN MESSAGE CENTER IN DASH BOARD. STALLS OUT RANDOMLY WITHOUT A PATTERN. WAIT 1-2 MINUTES THEN WILL START AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504948March 29, 2013
FUEL/PROPULSION SYSTEM
I HAVE OWNED MY 2001 CHEVY SUBURBAN SINCE JANUARY OF 2008. I HAVE REPLACED THE FUEL PUMP 3 TIMES AND TODAY WILL BE MY 4TH. I HAVE SPENT THOUSANDS OF DOLLARS ON THE SAME PART OVER AND OVER. THE LAST TIME IT WAS REPLACED MY MECHANIC ADVISED US TO KEEP AT LEAST 1/4 TANK OF GAS IN THE TANK WHICH I HAVE TRIED TO DO. BUT EVEN DOING THIS THE FUEL PUMP SEEMS TO GO ABOUT EVERY 15 MONTHS, JUST OUTSIDE THE WARRANTY. ITS RIDICULOUS, THERE IS NO WAY I SHOULD BE REPLACING FUEL PUMPS AT THIS RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504881March 28, 2013
SERVICE BRAKES
TOTAL BRAKE FAILURE CAUSED A COLLISION WITH CAR THAT HAD SLOWED IN FRONT. INSPECTION UNDER THE CAR SHOWED BRAKE FLUID SPRAYED AROUND THE LEFT SIDE OF THE REAR AXLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10504275March 23, 2013
ELECTRICAL SYSTEM
I WAS DRIVING MY 2003 CHEVROLET SUBURBAN DOWN THE ROAD AND MY SPEEDOMETER STOPPED WORKING. I LOOKED ONLINE AND I FOUND OVER 40 INCIDENTS ON WWW.SAFECAR.GOV ALONE. WHATS THE PROBLEM WITH GETTING THIS SAFETY PROBLEM FIXED. I CAN GO TO THE DEALER AND GET IT FIXED FOR $500 OR MORE. DO PEOPLE NEED TO GET HURT OR DIE BEFORE THIS PROBLEM IS NOTICED BY CHEVROLET OR GMC? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503597March 19, 2013
FUEL/PROPULSION SYSTEM
GAS SMELL WHEN IDLING....TOOK TO DEALER AND THEY FOUND THE (FLEXIBLE) FUEL LINE LEAKING. THEY SHOWED ME THE PROBLEM AND IT SURE LOOKED LIKE THE LINES WERE CROSSED WHEN THEY WERE INSTALLED, EVEN THE MECHANIC SAID SOMETHING TO THAT NATURE, BUT I WILL GUARANTEE YOU HE WOULD NEVER ADMIT THAT......IT IS GOING TO COST ME $651.00 TO HAVE JUST ONE LINE REPLACED............THE LINE WORE A HOLE THRU IT WHERE THE LINES WERE CROSSED AND RUBBING ON EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503424March 18, 2013
VISIBILITY/WIPER
TL- THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR DEFROST TERMINAL DETACHED FROM THE VEHICLE. IT WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE TERMINAL WAS GLUED BACK ON BUT IT DID NOT HOLD. THE TERMINAL WAS SOLDERED ON AND AGAIN IT DID NOT HOLD. THE REAR WINDOW WAS REPLACED INCLUDING A NEW REAR DEFROST SYSTEM. FIFTEEN MONTHS YEARS LATER THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND IT WAS GLUED BACK ON BUT IT DID NOT HOLD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 40,052 AND THE CURRENT MILEAGE WAS 70,000. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503235March 16, 2013
ELECTRICAL SYSTEM
I JUST RECENTLY BEGAN HAVING TROUBLE WITH MY 2000 CHEVY MALIBU AND IT PROMPTED ME TO BEING RESEARCHING COMMON ISSUES WITH CHEVROLET VEHICLES. IN MY RESEARCH I CAME UPON AN INTERESTING FACT THAT SEVERAL MAKES AND MODELS SEEM TO HAVE INTERMITTANT TURN SIGNAL FUNCTIONALITY AND HAZARD LIGHT ISSUES. IN MY CASE MY 1995 CHEVROLET SUBURBAN (WHICH I LOVE MIND YOU) WAS BEING CHECKED FOR A TRAILER TO BE HOOKED UP. WHEN THE PERSON PERFORMING THE INSPECTION ATTEMPTED TO TURN ON THE HAZARD LIGHTS IT CAUSED A MALFUNCTION WITH ALL OF MY TURN SIGNALS, BREAKS, HAZARDS(NO EQUIPMENT WAS ATTACHED TO THE TRUCK SO NO IT WASN'T A FAULTY CONNECTION TO THE TRAILER, THAT HAD NOT BEEN ATTACHED YET.) AFTER SEVERAL MINUTES OF MESSING WITH SIGNALS AND PUSHING BUTTONS IT FINALLY RESET TO NORMAL. THIS FUNNY WIRING PROBLEM OCCURS EVERY TIME I TRY TO TURN ON MY HAZARD LIGHTS. UP TO THIS POINT I HAVE NOT HAD A NEED TO USE THEM BUT I AM AWARE THAT THEY WILL NOT WORK IF I ATTEMPT TO. MY ADVISE TO ANYONE READING THIS IS IF YOU ARE HAVING TROUBLE WITH YOUR TURN SIGNALS MESS WITH THE HAZARD LIGHT BUTTON BEFORE YOU GO REPLACING FLASHERS AND BULBS. IT TOOK SEVERAL TIMES OF PUSHING THE HAZARD BUTTON AND TURNING THE SIGNALS ON AND OFF BEFORE THEY STARTED TO WORK AGAIN. I AM VERY DISAPPOINTED WITH CHEVY THAT THIS ISSUE HAS NOT BE ADDRESS NOW THAT I AM FINDING IT TO SEEM SO COMMON A PROBLEM. I WAS EVEN MORE DISAPOINTED TO LEARN THAT MY MALIBU HAS ISSUES THAT ARE SIMILAR TO OTHERS WITH THAT MAKE AND MODEL AND THOSE ISSUES ARE IGNORED AS WELL. A SIDE NOTE IF YOU READ MY OTHER COMPLAINT. THE 1996 CHEVY S10 MY SPOUSE AND I WERE GOING TO TRADE THE MALIBU FOR ALSO HAS FUEL ISSUES. WHAT A BUMMER I USED TO REALLY LIKE CHEVY. CHANNEL 9 NEWS ANYONE. "NHTSA IT SHOULDN'T TAKE SOMEONE DYING BEFORE YOU MAKE THEM FIX IT. IF IT IS A KNOWN PROBLEM THAT CAN BE PROVEN IS NOT NORMAL WARE THEY SHOULD HAVE TO FIX IT." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503259March 16, 2013
ELECTRICAL SYSTEM
I WAS DRIVING ON A TRIP TO FLORIDA WHEN AT 65 MPH MY SPEEDOMETER KEPT INCREASING AND PEGGED OUT AT THE 120 MPH MARK. I PULLED OVER TO TRY AND RESOLVE THE ISSUE BUT TO NO AVAIL IT STAYED STUCK AT THE 120 MPH MARK. WHEN I RESTARTED THE VEHICLE ALL MY CLUSTER GAUGES WERE PEGGED OUT: OIL, BATTERY, TEMP, AND EVEN GAS GAUGE. I ALSO STARTED GETTING INFO THAT MY AIRBAG SYSTEM NEEDED ATTENTION. FOUR WHEEL DRIVE LIGHT CAME ON JUST A DIFFERENT ARRAY OF MALFUNCTIONS CAME FLYING ACROSS MY DISPLAY. TO THIS DATE MY BATTERY GAUGE IS STILL PEGGED OUT MY AIRBAG LIGHT IS ON, SERVICE FOUR WHEEL DRIVE LIGHT STILL FLASHES INADVERTENTLY AND NOW MY DRIVERS SIDE HEATER AND CONTROLS ARE NOT WORKING CORRECTLY. BROUGHT IN TO REPAIR SHOP & THEY SAID NO RECALL HAS BEEN ISSUED SO MY COST WOULD RUN WELL OVER $1500.00. RIDICULOUS. OWN UP CHEVY FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502594March 12, 2013
SERVICE BRAKES
STARTED TO LEAVE DRIVEWAY AND EXPERIENCED A COMPLETE BRAKE LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502266March 10, 2013
SUSPENSION
I PURCHUSED 2001 SUBURBAN AND TRIED TO CONTACT THE RECALL PEOPLE AT 18006302438 ABOUT RECALL #54628-05V379000.THEY TOLD ME THAT THEY COULD NOT HELP ME BECAUSE THE SERVICE ALREADY BEEN DONE. BUT THE VEHICLE IS DOING THE SAME THING THE RECALL SAID ITS DOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502170March 9, 2013
SERVICE BRAKES
A COMPLETE LOSS OF BRAKE PRESSURE WITH NO WARNING LIGHT INDICATOR - WHEN INSPECTED THE DRIVERS SIDE LINE HAD CORRODED ALMOST DIRECTLY UNDER THE DRIVERS SIDE DOOR. THIS IS THE SECOND TIME OF OCCURRENCE, THE FIRST BEING THE PASSENGER SIDE BRAKE LINE IN SAME LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501925March 7, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL AND TURN THE KEY IN ORDER TO START THE ENGINE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501334March 5, 2013
SERVICE BRAKES
THIS WAS THE DATE A MECHANIC ADVISED US THAT THE BRAKE LINES ARE SEVERELY CORRODED AND THAT THEY SHOULD BE REPLACED. OUR VEHICLE IS GARAGED IN THE WINTER AND WE BOUGHT THE VEHICLE NEW. THE BRAKE LINES SHOULD LAST LONGER THAN THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500030February 25, 2013
SERVICE BRAKES
ONE OF THE BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS CONTROL UNIT RUPTURED DUE TO SEVERE CORROSION, RESULTING IN SEVERE LOSS OF BRAKE FLUID, AND NEAR COMPLETE LOSS OF BRAKING FORCE. REPLACED BOTH LINES ON THE ADVICE OF MY MECHANIC WHO STATED THAT THE OTHER LINE WAS JUST AS BADLY CORRODED. SUBSEQUENTLY, THE BRAKE LINE FROM THE ABS CONTROL UNIT TO THE REAR BRAKES FAILED DUE TO SEVERE CORROSION IN DECEMBER OF 2012, RESULTING IN COMPLETE LOSS OF REAR BRAKE EFFECTIVENESS. REPLACED THAT PORTION OF BRAKE SYSTEM, AND VERY CONCERNED ABOUT THE REMAINDER OF THE ORIGINAL EQUIPMENT BRAKE LINES STILL EXTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499784February 23, 2013
SERVICE BRAKES
BRAKE LINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499795February 23, 2013
SERVICE BRAKES
AS I WAS BACKING MY VEHICLE FROM MY DRIVEWAY I NOTICED A PUDDLE OF BRAKE FLUID WHERE THE VEHICLE WAS PARKED. UPON CLOSER INSPECTION I NOTED THAT THE FRONT BRAKE LINE LEADING FROM THE MASTER CYLINDER TO THE REAR ABS CONTROLLER WAS LEAKING FLUID ONTO THE ROADWAY. THE VEHICLE IS NO LONGER SAFE TO DRIVE UNTIL THE BRAKE LINES ARE REPLACED. ALL OF THE BRAKE LINES ON THIS 2003 SUBURBAN ARE HEAVILY CORRODED AND LOOK READY TO FAIL AT ANY MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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