Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10532111July 27, 2013
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR WHEN APPLIED IN A PARKING LOT. PARKED VEHICLE. UPON RETURN LARGE PUDDLE OF BRAKE FLUID UNDER DRIVERS SIDE FRONT AND BRAKE LINE HAD FAILED. ALL BRAKE LINES ARE VERY CORRODED ON THIS 12 YEAR OLD VEHICLE. IN ADDITION, FUEL LINES ARE ALSO VERY CORRODED BUT HAVE NOT YET FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531970July 26, 2013
SEAT BELTS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
HAD TO REPLACE THE SENSOR FOR THE AIR BAG. THIS SHOULD HAVE BEEN COVERED BY GENERAL MOTORS. I KNOW THAT A LOT OF PEOPLE WOULD NOT HAVE THIS PROBLEM FIXED DUE TO THE COST. WHEN THE SERVICE AIR BAG LIGHT COMES ON IT DEACTIVATES THE AIR BAGS. THIS IS A MAJOR SAFETY ISSUE. WE HAVE A 2000 CHEVROLET TAHOE IN OUT FAMILY THAT HAS NOT HAD THIS PROBLEM. I FEEL THERE NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525341July 17, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER DEPRESSED THE BRAKES AND THE PEDAL TRAVELED COMPLETELY DOWN TO THE FLOOR. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE LINES WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524919July 15, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I PURCHASED A 2008 SUBURBAN LTZ IN JULY 2011. SHORTLY AFTER WE PURCHASED THE VEHICLE 3 OF THE DOORS LOCKS HAVE STOPPED FUNCTIONING COMPLETELY, THE 4TH DOOR WORKS SPORADICALLY (DRIVER SIDE, PASSENGER). THE LOCKS DO NOT WORK AT ALL WITH THE KEYLESS ENTRY NOR THE MAIN LOCK BUTTON FROM THE DRIVER SIDE DOOR. I HAVE BEEN TOLD THAT IT IS A PROBLEM WITH THE LOCK ACTUATORS MALFUNCTIONING AND THAT IT IS ALSO A WELL KNOWN ISSUE FROM VARIOUS DEALERS AND PER MY RESEARCH ON THE INTERNET. IN ORDER TO UNLOCK THE DOORS, I MUST MANUALLY USE THE KEY TO UNLOCK THE DRIVER SIDE DOOR THEN UNLOCK ALL THE OTHER DOORS BY HAND ONE BY ONE. THEN WE MUST LOCK ALL DOORS MANUALLY AFTER ENTERING BECAUSE THE LOCKS ALSO DO NOT LOCK AUTOMATICALLY WHEN YOU TAKE THE CAR OUT OF THE PARK POSITION. ALTHOUGH THE POWER LOCKS ARE A LUXURY, THIS ALSO BECOMES A SAFETY ISSUE. A VEHICLE WITH AN ORIGINAL ASKING PRICE OF OVER $55,000 SHOULD NEVER HAVE THIS ISSUE AND I'M NOT SURE WHY CHEVROLET FAILS TO TAKE ACTION FOR A CLEAR SAFETY DANGER. AS A MOTHER OF 3 CHILDREN I FIND THIS TO BE A VERY SERIOUS SAFETY ISSUE. A CHILD COULD EASILY OPEN THE DOOR AND FALL OUT OF THE MOVING VEHICLE OR IF WE WERE INVOLVED IN A CAR ACCIDENT ANY ONE OF MY FAMILY MEMBERS (ADULT OR CHILD) COULD POTENTIALLY BE EJECTED FROM THE VEHICLE, CAUSING EITHER SERIOUS INJURY OR WORSE!! I REALIZE THE CHILD SAFETY LOCKS CAN BE ACTIVATED TO KEEP A CHILD FROM OPENING THE DOOR ACCIDENTALLY, BUT THAT WILL NOT PREVENT A CARJACKER OR ANYONE ELSE FOR THAT MATTER FROM JUMPING IN AND STEALING THE CAR OR KIDNAPPING A CHILD. IN MY OPINION, THEIR DEFINITELY NEEDS TO BE A RECALL ISSUED FOR THIS MAJOR LOCKING MALFUNCTION BASED ON MY EXPERIENCE AND HUNDREDS OF OTHERS I HAVE RESEARCHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524759July 14, 2013
LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ON THE DRIVER SIDE SECOND ROW WOULD NOT UNLOCK WHEN THE CAR WAS PARKED EITHER BY THE INSIDE UNLOCK MECHANISM OR THE REMOTE CONTROL DOOR UNLOCK BUTTON. HAD TO MANUALLY UNLOCK IN FROM THE INSIDE WHICH WAS DIFFICULT BECAUSE OF HAVING A CARSEAT BACK THERE. SHOULD THERE HAVE BEEN AN ISSUE WHERE I NEEDED TO GET MY CHILD OUT IN A HURRY, THERE COULD HAVE BEEN A MAJOR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524699July 13, 2013
STRUCTURE
I HAVE A 2007 CHEVY SUBURBAN; I HAVE A CRACK IN MY HARD PLASTIC DASHBOARD THAT BEGINS WHERE THE DASH STARTS AT THE WINDOW AND EXTENDS FORWARD TOWARDS THE DRIVER SEAT HALF WAY UP THE CURVE WHERE THE SPEEDOMETER IS. APPARENTLY I AM NOT THE ONLY ONE REPORTING THIS. THERE IS REALLY NO GOOD FIX OUTSIDE OF GETTING A NEW DASHBOARD FOR A LOT OF MONEY. I AM NOT VERY HAPPY ABOUT SOMETHING THAT CRACKS, SUCH AS MY DASHBOARD THAT CANNOT BE FIXED AND MUST BE REPLACED. ALSO, THE CHROME IS PEELING OF BOTH FRONT INTERIOR DOOR HANDLES CAUSING SMALL MINOR CUTS. I FOUND A DOCUMENT ONLINE REGARDING THE DOOR HANDLES HAVING A PEELING CONDITION ON THE TOP SURFACE CAUSING THE CHROME TO PEEL (HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/ACM16537095/CSC-10033533-5986.PDF) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524113July 10, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 19 MPH, HE TRAVELED OVER A ROAD BUMP AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP FUSE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS. THE FAILURE AND CURRENT MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524270July 10, 2013
ENGINE
PURCHASED A 2008 CHEVROLET SUBURBAN IN 2010, WITH APPROXIMATELY 26,000 MILES. IT CURRENTLY HAS 64,353 MILES AND THE ENGINE IS VIGOROUSLY CONSUMING OIL. ON JULY 10TH, 2013 I WAS ON THE PARKWAY WHEN I BEGAN TO HEAR A TICKING NOSE COMING FROM THE FRONT OF THE VEHICLE, THE WARNING INDICATOR INSIDE THE CAR WENT OFF AND THE DISPLAY READ "OIL PRESSURE LOW", THE ACTUAL READER GAGE WAS MARKING NEARLY AT 0. I EXITED AT THE NEAREST EXIT, AND HAD TO REFILL THE MOTOR OIL WITH NEARLY 6 QTS. THE NEXT OIL CHANGE IS NOT DUE TIL ABOUT A MONTH FROM NOW OR ANOTHER 600 MILES. THERE AREN'T ANY VISIBLE LEAKS, THE TRUCK JUST SEEMS TO BE BURNING OIL FASTER THAN I CAN RUN IT THROUGH TO THE NEXT SCHEDULED OIL CHANGE OR THE 3,000 MILES USUALLY ALLOWED BY MOST OILS. I HAVE DONE SOME RESEARCH AND IT APPEARS THAT A GOOD AMOUNT OF THIS PARTICULAR MODEL HAVE THE SAME EXACT ISSUE. I DO NOT UNDERSTAND HOW IT FALLS ON THE CONSUMER TO MAKE SUCH REPAIRS WHEN IT IS CLEARLY A MATTER THAT SHOULD BE CORRECTED BY CHEVROLET. I DON'T BELIEVE THIS IS A SAFETY ISSUE, BUT IT IS CERTAINLY A MATTER THAT SHOULD BE TAKEN CARE OF AS RUNNING A VEHICLE WITHOUT MOTOR OIL COULD POTENTIALLY KILL THE ENGINE, AND PERMANENTLY DISABLE A VEHICLE, OR EVEN WORSE BRING UP A CLASS ACTION LAWSUIT AGAINST THE MANUFACTURES. I'VE BEEN A FAITHFUL CUSTOMER OF CHEVROLET BUT THIS COULD PERHAPS BE A DEAL BREAKER FOR ME, AS IT HAS BEEN FOR MANY INDIVIDUALS WHOM HAVE TRADED OFF THEIR VEHICLES FOR SOMETHING A BIT MORE RELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523954July 9, 2013
SERVICE BRAKES
REAR BRAKE LINES NEEDED TO BE REPLACE DUE TO CORROSION IN JUNE 2012. NOW THE FRONT BRAKE LINES NEED TO BE REPLACED DUE TO CORROSION JULY 2013. I PURCHASED THIS VEHICLE NEW IN 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523614July 8, 2013
SEAT BELTS, VISIBILITY/WIPER
THE SEAT BELTS WILL NOT RETRACT WHEN YOU LEAN FORWARD AND THE WIPERS WILL WORK SOMETIMES BUT MOST OF THE TIME THEY WILL NOT TURN ON. THIS REDUCES VISIBILITY WHILE RAINING AND IF IT RESULTS IN A CRASH THE SEAT BELTS MAY NOT WORK PROPERLY TO PROTECT THE PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523700July 8, 2013
SERVICE BRAKES
I WAS TOWING MY BOAT AND HAD TO STOP FOR A YELLOW, THEN RED LIGHT. PEDAL WENT TO THE FLOOR AND I COULD NOT STOP, RAN THROUGH THE LIGHT. I MADE IT THROUGH BEFORE TRAFFIC ENTERED THE INTERSECTION, SO NO ACCIDENT. I DROVE SLOWLY TO A REPAIR FACILITY WITH SAFETY FLASHERS ON. MECHANIC SAYS ALL THE BRAKE LINES NEED TO BE REPLACED AS THEY ARE BADLY RUSTED! REPAIR COST IS EXPECTED TO BE 800 DOLLARS! WE COULD HAVE BEEN SERIOUSLY INJURED, HAD JUST COME OFF THE INTERSTATE AT 70MPH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523175July 4, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ENTIRE CONTROL PANEL ON THE DASH WILL GO OUT INCLUDING: SPEEDOMETER, RPM, GAS, OIL, ETC. WHEN THIS HAPPENS THE MESSAGE CENTER, INCLUDING THE ODOMETER, IS BLANK ALSO. AT FIRST THIS HAPPENED PERIODICALLY UPON STARTING UP THE VEHICLE IT WOULD NOT COME ON BUT WOULD COME OWN A FEW MINUTES AFTER DRIVING. THEN IT STARTED NOT COMING ON AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522452June 30, 2013
ENGINE
WE WENT ON A FISHING TRIP FROM WILSON, NC TO NEW PORT NEWS. I DROVE ALL THE WAY THERE WITH NO PROBLEM. WE ARRIVED AT THE JAMES RIVER BRIDGE AND MY TRUCK CUT OFF. IT CRUNK UP AND ROLLED A LITTLE THEN DIED AGAIN. IT TOOK ME 25 MINUTES TO PARK. I HAD TO WAIT UNTIL IT DECIDED TO STAY ON. WE FISHED THEN WE LEFT THE NEXT MORNING. MY TRUCK DROVE GOOD WITH NO PROBLEM. IT NORMALLY TAKES US 2 HRS. TO GET BACK HOME. MY TRUCK STARED CUTTING OFF AGAIN WHEN WE GOT 40 MILES FROM HOME. IT TOOK 4 1/2 HRS. TO GET HOME FROM 40 MILES AWAY. IT WAS SO HOT. MY FAMILY HAD TO WAIT ALONG A HOT, LONG, LONELY HIGHWAY. IT STARTED CUTTING OFF MORE. I HAD THE FUEL PUMP CHANGED AND ALSO THE FILTER. IT HASN'T CUT OFF TODAY BUT THE ENGINE LIGHT HAS COME BACK ON. IT'S BEEN 3 DAYS SINCE THOSE PARTS WAS REPLACED. I DON'T KNOW WHY MY SERVICE ENGINE LIGHT IS BACK ON. IT WAS OFF BEFORE IT STARTED CUTTING OFF. NOW IT STAYS ON AND NEVER GOES OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522198June 28, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS INTERMITTENTLY WORK. SEEMS TO HAPPEN TO A LOT OF PEOPLE. SAFETY ISSUE. CAN'T GET IN OR OUT OF VEHICLE. WE HAD ONE FIXED AND NOW ALL OF THE DOORS ARE DOING IT. SOMETIMES THE CAR LOCKS ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521715June 25, 2013
SERVICE BRAKES
I WAS DRIVING ALONG AND WITHOUT WARNING WHEN I WENT TO APPLY MY BRAKES THE PEDAL WENT TO THE FLOOR. LUCKILY I WAS JUST GOING TO SLOW DOWN FOR AN EXIT AND NOBODY WAS DIRECTLY IN-FRONT OF ME. THIS COULD HAVE BEEN A MORE SERIOUS INCIDENT UNDER OTHER CIRCUMSTANCES I GOT THE VEHICLE HOME I INVESTIGATED AND FOUND THE BRAKE LINES WERE ALL RUSTED AND ONE OF THEM HAD BURST A HOLE. THIS HAS THE POTENTIAL TO BE A VERY SERIOUS PROBLEM FOR SOMEONE THAT MIGHT BE IN A DIFFERENT DRIVING SCENARIO THAN I WAS.PLEASE LOOK HEAVILY INTO THIS PROBLEM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521793June 25, 2013
SERVICE BRAKES
BRAKE PEDAL WENT ALMOST TO FLOOR WHEN APPROACHING A STOP SIGN. STOPPING ABILITY WAS VERY POOR. WE WERE CLOSE TO HOME, SO WE RETURNED HOME. UPON INSPECTION BRAKE FLUID WAS DRIPPING DOWN FRAME RAIL UNDER DRIVERS SEAT, WHERE ABOUT FIVE BRAKE LINES ENTER THE ABS VALVE UNIT. THE BRAKE LINES WERE ALL SEVERELY RUSTED TO THE POINT ONE FAILED. VERY BAD LOCATION FOR THE ABS VALVE, AS THE BRAKE LINES FOLLOW THE FRAME RAIL FROM THE FRONT LEFT WHEEL TO THE ABS UNIT AND ARE PRONE TO COLLECTING ROAD SALT SPRAY. SERVICE ACCESS IS LIMITED AND AWKWARD. THIS SAME FAILURE OCCURRED ON MY 2001 SILVERADO PICKUP IN AUGUST 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521582June 24, 2013
SERVICE BRAKES
WHILE WAITING STATIONARY AT DRIVE-THRU HARD BRAKE LINE RUPTURED RESULTING IN GREATLY REDUCED BRAKING EFFECTIVENESS AND LARGE LOSS OF FLUID. BRAKE LINES WERE SEVERELY CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520359June 18, 2013
ENGINE
ENGINE OIL CONSUMPTION ISSUE. VEHICLE HAD BEEN TO BAYSIDE CHEVROLET IN PRINCE FREDERICK, MD SEVERAL TIMES FOR REPAIRS BUT NEVER FIXED. FINAL TIME WAS PISTONS AND RINGS REPLACED. 13 MONTHS AND 23000 MILES LATER THE ENGINE NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520116June 17, 2013
STRUCTURE:BODY
CHROME PEELING OFF OF INSIDE DOOR HANDLES HAS BECOME HAZARDOUS, WHICH CUT 2 OF MY FINGERS. I'M NOW AFRAID TO OPEN MY DOOR W/O GETTING CUT. PLEASE CONSIDER THIS AS A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10520183June 17, 2013
SERVICE BRAKES
LOSS OF BRAKES DUE TO SUDDEN LOSS OF BRAKE FLUID FROM RUSTED MAIN LINE OFF OF MASTER CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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