Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10892400August 2, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE ANTI-LOCK BRAKES ACTIVATED WITHOUT WARNING, WHICH MADE THE VEHICLE HARD TO STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891798July 30, 2016
UNKNOWN OR OTHER
THE DASH ON THE LEFT CORNER OF THE PASSENGER SIDE AIRBAG HAS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889184July 28, 2016
PARKING BRAKE
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE EMERGENCY BRAKE FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE EMERGENCY BRAKE WAS ADJUSTED AND THE WIRING WAS REPLACED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, AFTER THE REPAIR AND THE BRAKES AND EMERGENCY BRAKE WERE APPLIED, THE VEHICLE ROLLED BACKWARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889317July 28, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD HAS CRACKED IN MULTIPLE PLACES AND I'M CONCERNED THIS MAY AFFECT SAFETY FEATURES SUCH AS AIRBAGS. ALSO HAVE THE SAME ISSUE (BUT MUCH WORSE) IN MY CHEVROLET AVALANCHE. THESE DASHBOARDS ARE CHEAP AND FLIMSY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888552July 26, 2016
TIRES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500 EQUIPPED WITH FIRESTONE WILDERNESS LETIRES, TIRES SIZE: 265/70R16. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 55 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE AND VIBRATE BEFORE A LOUD BOOMING SOUND WAS HEARD. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE TIRE HAD EXPERIENCED A BLOWOUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE TIRE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888755July 26, 2016
SEATS
DRIVER'S SEAT BACK BROKEN AND FRONT PASSENGER SEAT TWISTED AFTER REAR END COLLISION. VEHICLE WAS STATIONARY ON A HIGHWAY WHEN STRUCK FROM BEHIND BY ANOTHER VEHICLE GOING IN EXCESS OF 65 MPH. MY VEHICLE WAS MOVED 30 FEET FROM POINT OF IMPACT. FORCE OF IMPACT BROKE DRIVER'S SEAT BACK. DRIVER WEIGHS 220 LBS. FRONT PASSENGER SEAT WAS TWISTED LEFT. PASSENGER WEIGHS LESS THAN 110 LBS. BOTH OCCUPANTS INJURED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10888768July 26, 2016
UNKNOWN OR OTHER
DASH PAD CRACKED. CRACK STARTS BY UPPER LEFT CORNER OF PASSENGER SIDE DASH AIRBAG PAD AND GOES TOWARD WINDSHIELD. SEEMS TO BE A COMMON PROBLEM AS STATED TO ME BY DEALERSHIP WHERE I BOUGHT THE VEHICLE. AFTER MY VEHICLE WAS RECENTLY TOTALED, I WENT TO SEE ANOTHER SUBURBAN, A 2008 WHICH HAD A CRACKED DASH WITH IDENTICALLY PLACED CRACK. DEALER WANTED $750 JUST FOR THE PART. WONDERING IF THE CRACK WILL AFFECT AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888825July 26, 2016
STRUCTURE:BODY
DASHBOARD HAS COMPLETELY FALLEN APART AND IT IS BROKEN INTO PIECES. IF THE AIRBAGS DEPLOY (WHICH AIRBAGS ARE ALSO A RECALL), THIS PIECES OF DASHBOARD CAN BE DEADLY PROJECTILES TO MY FAMILY. THE DASHBOARD STARTED COMING APART SINCE 2010. I USE MY VEHICLE DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888039July 24, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
A/C NO COLD AIR. I WENT TO DEALERSHIP AND THEY TESTED AND SAID THERE'S HUGE HOLE. APPARENTLY THEY ONLY SAID SMALL LEAK. THEY REPLACED WITH NEW CONDENSER. I WAS FORCED TO PAY NEARLY 1,400. ALSO RESURFACE FRONT DISC BRAKE. THIS IS BRAND NEW VEHICLE AND OVER 20 VEHICLES I KNOW HAVE SAME ISSUES. THERE SHOULD BE RECALL ON THIS VEHICLE. I WENT TO DEALER AND THEY SAID DEAL WITH GM. I WENT TO GM THEY WON'T RESOLVE MY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887860July 22, 2016
AIR BAGS
A CRACK SUDDENLY APPEARED ON MY DASHBOARD AT THE TOP LEFT CORNER OF THE AIRBAG THE DRIVING ON THE FREEWAY. SINCE THAT TIME I HAVE BEEN GETTING RANDOM SERVICE AIRBAG MESSAGES ON MY DASH DISPLAY AND THE PASSENGER AIRBAG WILL NOT FREQUENTLY NOT GO ON WHEN I HAVE A FRONT SEAT PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887885July 22, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STARTED THE IGNITION AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CABLE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886189July 20, 2016
SERVICE BRAKES
PASSENGER REAR BRAKE LINE RUPTURED WITH COMPLETE BRAKE FAILURE. PASSENGER FRONT BRAKE LINE RUPTURED WHILE REPAIRING THE REAR LINES DURING THE BLEEDING PROCESS. GM'S STATEMENT THAT THEIR VEHICLES STILL HAVE BRAKING TO 2 WHEELS DURING A LINE FAILURE IS INCORRECT. WHEN THE LINE RUPTURES THERE ARE NO BRAKES AT ALL. THANKFULLY THE INCIDENT HAPPENED AS I WAS LEAVING MY DRIVEWAY AND NOT ON HIGHWAY THE DAY BEFORE. I WAS ABLE TO DOWNSHIFT AND USE THE EMERGENCY BRAKE TO STOP THE VEHICLE BEFORE ANY COLLISIONS .I'VE OWNED OVER A DOZEN CARS IN MY LIFE. I HAVE NEVER SEEN SUCH EXTENSIVE CORROSION ON BRAKES LINES. IT'S UNFATHOMABLE THAT GM WOULD USE INFERIOR AND NON-CORROSION RESISTANT METAL IN ONE OF THE MOST IMPORTANT SYSTEMS IN ANY CAR. THERE WILL BE MULTIPLE ACCIDENTS DUE TO THIS IF THERE HAVEN'T BEEN 100'S ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886130July 20, 2016
UNKNOWN OR OTHER
THE FRONT HAS A LARGE CRACK WHICH IS GETTING WORSE EVERY DAY. CAUSING THE DASH TO RATTLE CONSTANTLY EVENT AT SLOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885356July 17, 2016
ELECTRICAL SYSTEM, ENGINE
VEHICLE SUDDENLY STARTED GOING INTO REDUCED POWER MODE AND PROVIDING AN ERROR CODE INDICATING A PROBLEM WITH THE THROTTLE CONTROL SENSOR. FROM THE HUNDREDS OF ONLINE POSTS (SOME BY GM MECHANICS) THIS IS AN ONGOING PROBLEM WITH MANY 2003-2008 TRUCKS AND SUVS MADE BY GM. WHEN I BEGAN TRYING TO REPAIR THIS PROBLEM MYSELF, I FOUND OUT FROM MY LOCAL CHEVY PARTS DEPARTMENT THAT "THEY CAN NOT KEEP THESE THROTTLE CONTROL ASSEMBLIES IN STOCK BECAUSE WE ARE REPLACING SO MANY OF THEM..." THERE SEEMS TO BE A KNOW PROBLEM THAT GM IS NOT ADEQUATELY BEING PROACTIVE ABOUT. THIS HAPPENS WHILE DRIVING HIGHWAY, LOCAL STREETS AND AT STARTUP. THIS BECOMES A SERIOUS SAFETY ISSUE WHEN THE VEHICLE GOES INTO REDUCED POWER MODE WHILE THE VEHICLE IS IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885282July 16, 2016
UNKNOWN OR OTHER
THE DASH HAS CRACKED IN 3 DIFFERENT DIRECTION ON THE PASSENGER SIDE AT THE UPPER RIGHT HAND CORNER OF THE AIR BAG. THE CHEVROLET DEALERSHIP WHERE THE VEHICLE WAS PURCHASED HAS STATED THAT GM WILL NOT REPAIR OR REPLACE IT. THE CRACK STARTED AS ONE AND HAS SINCE RUN IN DIFFERENT DIRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884706July 14, 2016
ELECTRICAL SYSTEM
WHEN DRIVING VEHICLE KEPT FALLING DEAD ON HIGHWAY AND CITY STREETS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10883886July 11, 2016
SERVICE BRAKES
BRAKE LINES BETWEEN THE AREA OF THE BRAKE FLUID RESERVOIR AND ABS MODULATOR HEAVILY CORRODED. ONE OR MORE LINES FAILED ON 7/10/2016 REQUIRING VEHICLE TOW. VEHICLE WAS OPERATIONAL ASIDE FROM THE FAILURE OF BRAKING SYSTEM. WHEN DEPRESSED, VEHICLE BRAKE PEDDLE HAD LITTLE RESISTANCE AND TRAVELED COMPLETELY TO FLOOR PANEL UNDER NORMAL PRESSURE FROM FOOT. THE INCIDENT/FAILURE OCCURRED DURING NORMAL TRAVEL AND DURING AN ATTEMPTED STOP AT RED LIGHT. BRAKE SYSTEM FAILURE PREVENTED A SAFE STOP AND THE VEHICLE CONTINUED THROUGH THE INTERSECTION RUNNING A RED LIGHT. FORTUNATELY, THE INTERSECTION WAS CLEAR AND NO ACCIDENT OCCURRED. THE VEHICLE WAS PARKED IMMEDIATELY AFTERWARDS AND A TOW VEHICLE CALLED. THE VEHICLE IS CURRENTLY PARKED UNTIL REPAIRS CAN BE APPLIED. TOWING EXPENSE- 125.00 PARTS EXPENSE- 85.00 (REPLACING ALL AFFECTED LINES, FRONT BRAKING SYSTEM.) LABOR- 100.00 APPROX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883760July 9, 2016
AIR BAGS
MY VEHICLE IS LESS THAN THREE YEARS OLD FROM DATE OF PURCHASE (OCT 2013) AND CURRENT MILEAGE IS JUST SHY OF 58K. MY DASHBOARD AROUND THE AIRBAGS IS CRACKED ON THE PASSENGER SIDE. IT IS ALSO CRACKED JUST ABOVE THE DRIVER SIDE INSTRUMENT CLUSTER. MY VEHICLE WAS NOT MOVING, IT WAS PARKED IN MY DRIVEWAY. MY CONCERN IS IN THE EVENT OF A VEHICLE ACCIDENT SHOULD THE AIRBAGS DEPLOY THAT THE BROKEN DASHBOARD PIECES WILL BECOME PROJECTILES. UPON FURTHER RESEARCH VIA SOCIAL MEDIA AND VARIOUS NEWS SOURCES, I HAVE LEARNED THAT THIS IS AN ISSUE WITH GM PRODUCTS (AVALANCHE, ESCALADE, SIERRA, SILVERADO, SUBURBAN, TAHOE, YUKON) FROM 2007 TO 2014. THESE VEHICLES SHOULD BE RECALLED TO HAVE THE DASHBOARDS REPLACED WITH A MORE SUITABLE MATERIAL THAT WILL NOT CRACK IN LESS THAN THREE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883514July 8, 2016
UNKNOWN OR OTHER
MY DASH IS CRACKED ON THE PASSENGER SIDE BETWEEN THE AIRBAG DEPLOY LOCATION AND THE FRONT WINDOW VENTS. THIS ARE IS APPROXIMATELY 1 1/2 INCHES AND OBVIOUSLY NOT WELL MADE AS THERE ARE MANY OTHERS WITH THE SAME ISSUE. ONLY OTHER PROBLEM IS THE STEERING WHEEL WHINES WHEN I TURN IT. OTHER THAN THAT I REALLY LIKE MY VEHICLE, JUST WHICH CHEVY WOULD STAND BEHIND ITS PRODUCT MORE, ESPECIALLY WHEN IT IS A REAL DEFECT LIKE THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883148July 6, 2016
SERVICE BRAKES
WHILE DRIVING HOME, ON A HIGHWAY, I APPROACHED A TRAFFIC LIGHT THAT CHANGED AND I HAD TO HIT THE BRAKES TO STOP. THE BRAKE PEDAL WENT TO THE FLOOR. AFTER GETTING IT HOME I CHECKED THE BRAKES AND THEY LOOKED AS THOUGHT THEY SHOULD WORK (NOTE IT WAS INSPECTED IN DEC 2015 AND PASSED). AFTER MORE CHECKING I FOUND THAT THE BRAKE LINES ON THE DRIVERS SIDE FRAME RAIL WERE RUSTED AND HAD FAILED AS THAT AREA WAS COVERED IN BRAKE FLUID. I PURCHASED MY 2002 Z71 SUBURBAN NEW THAT YEAR AND IT HAS LESS THAN 66,000 MILES ON IT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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