Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10902977September 1, 2016
POWER TRAIN
THE VEHICLE WAS IN MOTION, I HAD JUST TURNED ONTO A CITY STREET FROM A SHOPPING CENTER AND THE TRANSMISSION WENT OUT. THEIR WAS NOT ANY WARNING THIS WAS GOING TO HAPPEN. VEHICLE WAS DRIVING FINE UP UNTIL THAT POINT. THE VEHICLE DID NOT MOVE WHEN PRESSING ON GAS. ME AND MY CHILDREN CAME VERY CLOSE TO GETTING HIT, WE WERE SITTING IN THE MIDDLE OF THE STREET. NO WARNING SIGNS OF THIS. I HAD TO GET THE TRANSMISSION REPLACED. I DIDN'T PLAN ON SPENDING 4000 DOLLARS ON A 2010 CHEVY SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899777August 31, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE WAS STATIONARY, DRIVER PLACED AC ON HIGHEST SETTING, BUT NOTHING BLEW OUT (MYLINK SCREEN ALSO DISPLAYS NO AIR). NAVIGATION STOPS WORKING IN MIDDLE OF ROUTE AND CHANGES DESTINATION TO A DIFFERENT COUNTRY (MEXICO). VEHICLE FEELS LIKE IT WANTS TO DIE IN STOP/GO TRAFFIC AND WHILE IN STATIONARY POSITION. WHEN MAKING TURNS AT ANY SPEED, DRIVER WILL BEGIN BRAKING, AND VEHICLE ACCELERATES ON ITS OWN CAUSING MANY NEAR MISS ACCIDENTS INCLUDING ALMOST FALLING OFF A BRIDGE. LASTLY, MANY 2015 SUBURBANS HAVE BEEN RECALLED FOR THEIR AIRBAGS, BUT MINE HAS NOT. CONCERNED THAT OURS MAY BE IMPACTED AND DO NOT WISH TO END UP INJURED OR A FATALITY. NHTSA HAS DOCUMENTED FATALITIES OF AIRBAG FAILURES FROM VEHICLES NOT RECALLED THAT WERE 2015 TAHOE AND SUBURBANS. VIBRATIONS ARE SO LOUD THEY CAUSE MIGRAINES AND EARACHES IN ALL OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899445August 30, 2016
SERVICE BRAKES
2004 CHEVY SUBURBAN - SUDDEN & COMPLETE LOSS OF BRAKE PRESSURE AT HIGHWAY SPEED. VEHICLE BRAKES WERE INSPECTED IN JULY THROUGH THE VA STATE INSPECTION PROGRAM - NO ISSUES FOUND - TODAY ON 8/30/16 WHILE EXITING A FREEWAY RAMP AT 60MPH TRAFFIC CAME TO SUDDEN STOP. WHEN THE SERVICE BRAKE WAS APPLIED IN WHAT WOULD BE CONSIDERED A STAB/EMERGENCY BRAKING MANEUVER THERE WAS A COMPLETE AND SUDDEN LOSS OF BRAKE PRESSURE - PEDAL WENT TO FLOOR WITHOUT WARNING, BRAKE WOULD NOT PUMP UP ADEQUATE ENOUGH TO SLOW VEHICLE. I HAD TO USE A COMBINATION OF PARKING BRAKE APPLICATION AND UTILIZING THE SOFT SHOULDER AND DITCH TO STOP THE VEHICLE. THE BRAKE WARNING INDICATOR (RED) AND SERVICE INDICATOR DID NOT ILLUMINATE UNTIL AFTER THE THIRD OR FOURTH APPLICATION OF THE BRAKE PEDAL. SUBURBAN WAS TOWED. CAUSATIVE FACTORS = RUPTURED BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899539August 30, 2016
UNKNOWN OR OTHER
THE DASH BOARD CONTINUES TO CRACK TO THE POINT WHERE IT WILL BE CRACKED CLEAR THROUGH. ANY KIND OF IMPACT COULD CAUSE THE DASHBOARD TO FRAGMENT AND FLY INTO THE CABIN CAUSING HARM TO THE OCCUPANTS. ADDITIONALLY THE DASHBOARD IS CRACKED WHERE THE DASHBOARD AIRBAG IS DEPLOYED, SO IN THE EVENT OF AN AIRBAG DEPLOYMENT DASHBOARD PIECES WILL ALSO FLY INTO THE CABIN HARMING OCCUPANTS. THIS DASHBOARD IS A CLEAR SAFETY HAZARD AND GM SHOULD BE FORCED TO REPLACE ALL DASHBOARDS FOR THE AFFECTED MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901947August 27, 2016
AIR BAGS
WE NEED THE TAKATA AIRBAG ISSUE FIXED FOR THE SAFETY OF OUR FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901982August 27, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKING SINCE 8/19/2016. NO ACCIDENT OR ROUGH DRIVING. ASHPALT AND CONCRETE DRIVING ONLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901991August 27, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD AROUND THE AIRBAG HAS CRACKED IN MULTIPLE PLACES. THIS IS ALARMING AS THE INTEGRITY OF THE DASH/ AIR BAG IS NOW AT RISK. SHOULD THESES AIRBAGS DEPLOY I AM AFRAID THE PLASTIC WILL HIT MYSELF OR WORSE MY WIFE AND FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898616August 25, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL COVER FRACTURED DUE TO DEFECTIVE MATERIAL. THE INSTRUMENT PANEL COVER WAS REPLACED TWICE; HOWEVER, THE FAILURE WAS NOT CORRECTED. ALSO, THE INTERIOR DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR FRAMES. THE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897853August 23, 2016
POWER TRAIN, UNKNOWN OR OTHER
EXCESSIVE VIBRATION WHEN TRAVELING AT HIGHWAY SPEEDS BETWEEN 60-70 MPH. VEHICLE HAS BEEN TO DEALERSHIP 3 TIME FOR THIS PROBLEM AND THEY STATE EVERYTHING IS NORMAL. REBALANCED TIRES AND CHECKED THE SUSPENSION BUT IT CANNOT BE FIXED. MANUFACTUIRNG DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898006August 23, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASH HAS A CRACK AT THE TOP LEFT CORNER WHERE THE AIRBAG IS LOCATED. I'M CONCERNED ABOUT INJURY IF THE AIRBAG IS DEPLOYED OR THAT IT MIGHT NOT DEPLOY PROPERLY IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897707August 22, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE LAST WEEK, MONTHS AFTER IT'S ISSUE. I HAVE BEEN TOLD THERE IS NO REMEDY AS YET. I FEEL THAT IF THIS IS NOT CORRECTED SOON, THEN A BUYBACK IS IN ORDER. HOW CAN WE DRIVE A VEHICLE THAT IS DANGEROUS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897745August 22, 2016
AIR BAGS, UNKNOWN OR OTHER
I NOTICED LAST YEAR THAT MY DRIVER SIDE DASH HAD A CRACK BETWEEN THE WINDSHIELD AND THE STEERING WHEEL AND AT FIRST WAS SHOCKED AS I THOUGHT I WAS SEEING THINGS BUT INFACT IT WAS CRACKED. I CONTACTED MY CAR DETAILER AND ASKED IF HE NOTICED IT AND HE TOLD ME HE SEES THIS IN MANY SUBURBAN'S AND ESCALADES THAT HE DETAILS AND THOUGHT I WAS AWARE OF IT AND WOULD CONTACT THE DEALERSHIP! I CONTACTED THE DEALERSHIP THAT SAID IT WAS NOT COMMON AND ASKED IF I USE A SUN SHADE BEING THAT IT'S SO HOT IN SOUTH FLORIDA & I TOLD THEM I ALWAYS DO AND I HAVE A 1996 ISUZU TROOPER AND I DON'T HAVE ANY CRACKS IN MY DASH. THE DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO. I RECENTLY RECIEVED A RECALL LETTER STATING MY VEHICLE HAD AN AIRBAG RECALL AND WHEN I WENT ONLINE TO CHECK THE STATUS I SAW ALL THESE COMPLAINTS ABOUT OWNERS OF CHEVY SUBURBAN'S WITH DASHBOARDS CRACKING. I WAS ON LUNCH BREAK TODAY AND WHEN I GOT IN MY TRUCK I WANTED TO TAKE A CLOSER LOOK AT THE AIRBAG COMPARTMENT AND TO MY DISBELIEF, THE PASSANGER SIDE DASH ALSO HAD A CRACK IN IT NOW AND IN THE EXACT SAME SPOT AS ALL THE OTHER COMPLAINTS JUST ABOVE THE PASSANGER SIDE AIRBAG COMPARTMENT AND SAME AREA ON THE DRIVERS SIDE. BEING THAT BOTH SUBURBAN'S & ESCALADES ARE MANUFACTURED BY GM, I NOW KNOW THERE'S A SERIOUS PROBLEM AND GM NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT FOR THE AMOUNT OF MONEY THESE VEHICLES COST!!! ( $72,000.00 WAS WHAT MY SOUTHERN COMFORT CUSTOM SUBURBAN COST ME.) SO GM WHAT ARE YOU GOING TO DO ABOUT THESE ONGOING ISSUES WITH CRACKING DASBOARDS/AIRBAGS??? THIS IS JUST THE BEGINING OF MY FIGHT ON THIS PROBLEM THAT SHOULD NOT HAVE HAPPENED. AND I SEE I'M JUST ONE OF MANY COMPLAINTS WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897442August 21, 2016
SERVICE BRAKES
WHILE THANKFULLY DRIVING AT A LOW SPEED, MY BRAKES COMPLETELY FAILED WITH NO WARNING..PEDDLE WENT TO THE FLOOR, I WAS ABLE TO STOP BY SHIFTING THE TRANS DOWN TO 2ND THEN 1ST. MECHANIC SAID KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I EXPLAINED WHAT HAPPENED AFTER I STOPPED, PUMPED THE BRAKES AND BRAKE FLUID FLOWED FROM UNDER THE TRUCK GENERALLY UNDER WHERE THE DRIVER SITS. MECHANIC EXPLAINED THAT THE BRAKE LINE BROKE AND IS VERY COMMON, AND THAT IT JUST STARTED SHOWING UP A FEW YEARS AGO WHEN THESE "C" BODY TRUCKS AGED. I SPOKE TO ANOTHER MECHANIC AT A CHEVY DEALERSHIP NEAR MY HOME AND HE SAID THE SAME THING THAT IT'S VERY COMMON AND THAT GM NOW SELLS A KIT FOR A COMPETE BRAKE-LINE SYSTEM REPLACEMENT BECAUSE IT HAS BECOME SO COMMON. A FEW DAYS BEFORE I HAD BEEN DRIVING AT HIGH SPEEDS THROUGH THE MOUNTAINS ON I-81 WITH A CARLOAD FULL OF PEOPLE, HAD THIS HAPPENED AT THAT TIME IT COULD HAVE BEEN CATASTROPHIC. REVIEWING CONSUMER COMPLAINTS ON YOUR SITE I SEE THIS IS A REOCCURRING COMPLIANT AND I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS, AS THERE IS NO MORE IMPORTANT SAFETY SYSTEM ON A AUTOMOBILE THAN BRAKES....CHEVY HAD A RECALL ON MY 98' BUICK FOR A VALVE COVER GASKET LEAKING THAT DIDN'T COME CLOSE TO THIS POTENTIAL DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897400August 20, 2016
SERVICE BRAKES
BRAKE LINE (HARD LINE) CATASTROPHIC FAILURE. UNABLE TO STOP ON COMING TO HIGHWAY INTERSECTION USING HYDRAULIC BRAKES. HAD TO RESORT TO APPLYING PARKING BRAKE TO STOP VEHICLE. ON INSPECTION MAIN BRAKE HYDRAULIC LINE RUPTURED- FLUID SPEWED ON ROADWAY AND APPROXIMATELY 1/2 OF FLUID FROM MASTER CYLINDER. LIMITED RESIDUAL PRESSURE FROM SECONDARY WAS UNABLE TO STOP VEHICLE WITHOUT MECHANICAL ASSIST FROM PARKING BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897044August 19, 2016
UNKNOWN OR OTHER
MY DASH BOARD HAS CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897111August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897270August 19, 2016
ENGINE, POWER TRAIN
I WAS DRIVING MY VEHICLE SEVERAL DAYS AFTER HAVING A ROUTINE OIL CHANGE AND THE VEHICLE STARTED TO SLOW DOWN. I TOOK MY CAR IN TO BE CHECKED OUT AND WAS TOLD THAT I NEED A NEW ENGINE, THE TRUCK HAS A LOSS OF POWER DUE TO THE STABILIZING TRAK ISSUE. AFTER READING ALL THE COMPLAINTS ONLINE THIS SEEMS TO BE A PROBLEM WHICH NEEDS TO BE ADDRESSED BY CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896654August 17, 2016
UNKNOWN OR OTHER
DASH HAS CRACK ALL ACROSS TO PASSENGER AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896230August 16, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. 1 MONTH OF DRIVING IS EQUAL TO 2-3 QUARTS OF OIL REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896285August 16, 2016
UNKNOWN OR OTHER
CRACKED DASH. THE VEHICLE'S DASH BEGAN TO CRACK IN SEVERAL PLACES INCLUDING ADJACENT TO THE PASSENGER AIRBAG WHEN THE VEHICLE WAS APPROXIMATELY TWO YEARS OLD. AT THE THREE YEAR POINT (MID 2010), JUST OUTSIDE OF THE WARRANTY PERIOD, I WAS ABLE TO CONVINCE THE LOCAL DEALER TO REPLACE THE DASH AT A 50% COST TO ME. ALMOST EXACTLY THREE YEARS LATER (MID 2013) I DEVELOPED THE EXACT SAME CRACKS. UPON CONSULTATION WITH THE DEALER I WAS TOLD THERE WAS NO GM PROGRAM TO MITIGATE THE COST OF A SECOND REPLACEMENT. MY CONCERN IS WITH REGARD TO THE IMPENDING PASSENGER SIDE AIRBAG RECALL. HOW WILL THE AIRBAG BE REPLACED WITHOUT REMOVING AND REPLACING THE SEVERELY CRACKED DASH. THE BRITTLE PLASTIC ASSOCIATED WITH THIS DASH, SPECIFICALLY IN THE VICINITY OF THE PASSENGER AIRBAG IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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