Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10882643July 5, 2016
POWER TRAIN
AFTER RETURNING FROM A TRIP AND WHEN PULLING INTO A PARKING LOT THE TRANSFER CASE SHIFTED FROM 2 WHEEL DRIVE INTO 4 WHEEL LOW ON ITS OWN. NO ERROR LIGHTS CAME ON. THE INDICATOR LIGHT DID NOT REFLECT THE CHANGE INTO LOW GEAR. THE TYPICAL CLUNK OF THE TRANSFER CASE SHIFTING AND DIFFICULTY TURNING ON DRY PAVEMENT WERE VERY EVIDENT. THE TRANSFER CASE WAS SET TO 2 WHEEL DRIVE, NOT AUTO. AFTER THE CAR SAT IN THE LOT FOR APP. 20 MINUTES, WE BACKED UP AND PULLED FORWARD AND THE TRANSFER CASE SWITCHED BACK INTO 2 WHEEL DRIVE, AGAIN ON ITS OWN. THIS HAPPENED ONE TIME SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882348July 3, 2016
FUEL/PROPULSION SYSTEM
IN THE PROCESS OF REPLACING THE FUEL PUMP FOR THE 3RD TIME.. FIRST ONE WAS UNDER WARRANTY BUT THE NEXT 2 ARE ON ME..NOW MY MECHANIC INFORMED ME OF A NEWER DESIGN ... SHOULD HAVE CAME OUT EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881954July 1, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WITHIN THE FIRST TWO YEARS OF OWNING THE VEHICLE IT DEVELOPED CRACKS ALL ALONG THE DASHBOARD. THE CRACKS GOT BAD ENOUGH THAT RECENTLY A LARGE PIECE OF THE DASHBOARD FELL OUT. I HAVE ATTEMPTED TO GET CHEVROLET TO HELP PAY FOR REPLACING IT BUT THEY ARE UNWILLING AND I CANNOT AFFORD THE ENTIRE BILL ALONE. I AM WORRIED THAT THE AIRBAGS WILL NOT WORK AND THAT HAVING ELECTRICAL AND MECHANICAL EXPOSED WILL CAUSE HARM TO MYSELF OR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881968July 1, 2016
FUEL/PROPULSION SYSTEM
HEAD GASKET IMPROPERLY INSTALLED BLEW ENGINE AND DAMAGED RADIATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881990July 1, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
THE RED BRAKE LIGHT IS ON. THE ABS MODULE IS NOT ALLOWING THE TWO REAR BRAKES TO WORK. THE A/C CONTROL BOX IN THE DASH BLOWS HOT AIR THROUGH THE DRIVER SIDE ONLY. IN FL THAT IS DANGEROUS BECAUSE OF THE HEAT ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882028July 1, 2016
AIR BAGS, STEERING, UNKNOWN OR OTHER
DASHBOARD HAS A CRACK BY AIRBAG AND ANOTHER IS STARTING ON TOP OF STEERING WHEEL AND IS SPREADING. NEVER USED ANY PRODUCTS ON DASH JUST DAMP CLOTH TO DUST. WORRIED IF AIRBAG DEPLOYS SHARP OBJECTS FROM DASH WILL CAUSE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881838June 30, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
IN 2008 IT WAS HARD FINDING A SUBURBAN AS A LOT OF DEALERSHIPS CLOSED ALREADY. SO I FOUND A DEALERSHIP IN GLENDALE CALIFORNIA. IT WAS FAR FROM WHERE I LIVED. WHEN I WAS OPENING THE SUNROOF IT STARTED GOING BACK AND FORTH. I COULDN'T BELIEVE IT. II HAD A LONG TRIP HOME AND I WAS HOPING THAT IT WOULD JUST RESOLVE ITSELF BUT IT NEVER DID. I HAVE TOLD CHEVROLET MANY TIMES ABOUT THIS PROBLEM AND YOU WILL FIND MY RECORDS OF HOW MANY TIMES I HAD CALLED THEM TO RESOLVE MY PROBLEM BUT THEY NEVER EVER DID A THING ABOUT IT AND IT IS STILL HAPPENING TO THIS DAY. ALSO I HAD JUST NOTICED A FEW SHORT MONTHS AGO THAT I HAVE FINE LITTLE HAIR CRACKS SHOWING UP ALL OVER MY SUBURBAN. ON THE HOOD AND ON BOTH SIDES OF THE CAR. I WENT TO MARTIN CADILLAC IN WEST LOS ANGELES THAT SERVICES CHEVROLET SUBURBANS AND THEY HAD TOLD ME YOUR CAR WAS PROBABLY REPAINTED UN-BENOIST TO ME. I HAVE HAD OTHER CARS BEFORE THIS ONE THAT I HAVE NOW AND I HAVE NEVER EVER HAD THE FINE LINES OF THE PAINT CRACKING ALL OVER MY CAR AND I CONTACTED CHEVROLET ON THIS AS WELL AND THEY SAID THEY COULD NOT DO ANYTHING FOR ME. I HAVE SEEN PAINT FADING AWAY ON CARS BUT NOT CRACKING AS MY SUBURBAN HAS ALL OVER THE CAR. IN THIS DAY AND AGE, WITH ALL THE SOPHISTICATED TECHNOLOGY AND THE WAY THINGS ARE DONE SO MUCH BETTER NOW THAN EVER BEFORE ON SOMETHINGS BUT NOT EVERYTHING AS I CAN SEE IT ON MY SUBURBAN. I CONTACTED CHEY ON THIS AS WELL AND THEY REFUSE TO GIVE ME ANY HELP ON THIS. I ALSO HAD A PROBLEM WITH MY BRAKES WHEN I GOT THE SUBURBAN. AS I CAME DOWN A STEEP HILL THE BRAKES STARTED TO CAUSE THE WHOLE CAR TO WOBBLE. I KNEW IT WAS THE BRAKES. I TOOK MY FOOT OFF THE BRAKE FOR A MOMENT THE WOBBLING STOPPED THIS WAS WHEN I HAD MY CAR FOR A FEW SHORT MONTHS. MARTIN CADILLAC'S SERVICE MANAGER SAID THE PAINT CRACKING SHOULD NOT HAPPENING MAYBE GLENDALE CALIFORNIA REPAINTED THE CAR. CHEVROLET HAS REFUSED ALL 3 CLAIMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881665June 30, 2016
AIR BAGS, STEERING
TAKATA RECALL- ON MAY 27 2016 WE WERE INVOLVED IN AN ACCIDENT IN OUR 2015 CHEVROLET SUBURBAN. 2 OF THE 4 PASSENGERS PASSED AWAY. WE WERE RAN OFF THE OF ROAD AND HIT TWICE BY A TRUCK PULLING A TRAILER. ALL AIRBAGS EXCEPT THE FRONT PASSENGER AND DRIVERS FRONT AIRBAG DEPLOYED. THIS OCCURRED WHILE THE VEHICLE WAS IN MOTION. WE CROSSED NORTHBOUND LANES AND CAME TO A COMPLETE STOP ABOUT 10 FEET OFF OF THE ROADWAY. A MOTORHOME TOWING A JEEP LOCKED THEIR BRAKES GOING APPROX 65 MPH WHEN THEY SAW US CROSS THE ROAD AND LOST CONTROL CAUSING THEM TO COME OFF OF THE ROADWAY. THEY HIT US, CAUSING US TO SPIN AROUND AND THEN HIT US AGAIN. THE ACCIDENT ENDED WITH US BEING SLAMMED INTO A CEMENT CULVERT. DURING THIS TIME THE FRONT AIRBAGS STILL DID NOT DEPLOY AND ALSO THE STEERING WHEEL BROKE OFF. THE FRONT PASSENGER PASSED AWAY AS WELL AS HIS SISTER SITTING BEHIND HIM. CAN SOMEONE LOOK INTO THIS AND SEE WHY THE FRONT AIRBAGS DID NOT DEPLOY AND ALSO WHY THE STEERING BROKE? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
2
#10881517June 29, 2016
AIR BAGS
MY 2009 SUBURBAN HAS MULTIPLE CRACKS IN THE DASH THAT CONTINUE TO GET WORSE. I ALSO HAVE NEW CRACKS THAT GO FROM THE NATURAL DASH SEAM TO THE AIRBAG COVER/ENCASING ON THE PASSENGER SIDE. THIS PRESENTS THE QUESTION: IF THE AIRBAG NEEDS TO DEPLOY, WHAT HAPPENS IF THE BROKEN DASH PUNCTURES IT AND IT DOESN'T PERFORM AT ALL -OR- WHAT IF THE CRACKED DASH BECOMES SHRAPNEL AND HARMS THE PASSENGERS? IT WAS CLEARLY AN UNFINISHED DESIGN SINCE THE UNDERSIDE OF THE DASH IS COMPLETELY HOLLOW, IT FLAPS UP AND DOWN ONCE CRACKED. IT'S NO WONDER THEY HAVE CRACKED ALL THE WAY ACROSS, THEY HAVE ABSOLUTELY NO SUPPORT UNDER THERE. THESE VEHICLES ARE MADE TO TOW, GET THROUGH ALL SORTS OF WEATHER AND ROAD CONDITIONS, AND HAUL A LARGE GROUP. BUT THE DASH CAN'T WITHSTAND IT? PROBLEMATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876537June 25, 2016
STRUCTURE:BODY
THE DASH IS CRACKED IN HERE PLACES AND IF THE PASSENGER AIRBAG DEPLOYS IT MAY RUPTURE DUE TO THE SHARP EDGES OF THE CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875901June 22, 2016
AIR BAGS, UNKNOWN OR OTHER
THIS IS THE THIRD SUBURBAN I HAVE OWNED IN THE LAST 7 YEARS. I HAVE OWNED A 2008, 2011 AND NOW A 2013. THEY HAVE ALL HAD THE SAME PROBLEM. THE DASH BOARD CRACKS AT THE LEFT TOP CORNER OF THE PASSENGER AIRBAG. I AM AFRAID THAT IF THE AIR BAG GOES OFF THE DASH MAY SEPARATE INTO PIECES BECOMING FLYING OBJECTS. IN MY CURRENT 2013 VEHICLE THE DASH HAS ALSO STARTED TO CRACK ON THE DASH PANEL ON THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875243June 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE, ELECTRONIC STABILITY CONTROL, CHECK SUSPENSION, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,887.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875063June 19, 2016
AIR BAGS
MULTIPLE CRACKS IN THE DASHBOARD. CONCERNED OF LOOSE PLASTIC IN CASE OF AIR BAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875087June 19, 2016
AIR BAGS
VEHICLE IN MOTION, TURNING FROM A STOP IN THE CITY WHEN ALL SIDE AIRBAGS DEPLOYED. INSURANCE DETERMINED IT WAS NOT A COLLISION. GM IS INVESTIGATING OUR CLAIM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10875151June 19, 2016
STRUCTURE:BODY
DRIVING WITH A TRAVEL TRAILER IN TOW IN I-81 IN NY ON 6/15/16 WE SUDDENLY HAD EXTREME SWAY. MY CAR/TRAILER HAD VERY GOOD HITCH/ANTI-SWAY DEVICES. WITHOUT MUCH NOTICE, I LOST CONTROL. I BELIEVE THE FRAME SUPPORTING THE HITCH RECEIVER FAILED CAUSING A BAD ACCIDENT RESULTING IN TOTAL LOSS OF OUR TOW VEHICLE AND OUR AIRSTREAM 25 FOOT TRAVEL TRAILER. I AM A VERY EXPERIENCED DRIVER WITH THIS COMBINATION OF TOW VEHICLE, TRAVEL TRAILER, AND HITCH CONFIGURATION. THE ONSET AND MAGNITUDE OF THE SWAY (VIOLENT) CAUSED ME TO LOSE CONTROL AS WE WERE GOING 65 MPH ON THE INTERSTATE HIGHWAY. I HAVE TOWED THIS SAME CONFIGURATION FOR TENS OF THOUSANDS OF MILES WITH NO INSTANCES OF PROBLEMS. SOMETHING DRASTIC HAPPENED! I WAS PASSING A SLOW MOVING CAR , SO WAS IN THE RIGHT LANE HEADING SOUTH WHEN I STARTED TO SWAY. I REACHED FOR THE BRAKE CONTROLLER IN AN ATTEMPT TO APPLY THE TRAILER BRAKES. THE SWAY DRASTICALLY ACCELERATED TO THE EXTENT I WAS UNABLE TO REACH THE BRAKE CONTROLLER DUE TO THE VIOLENT MOTION. WITHIN A FEW SECONDS, MY VEHICLE CAME TO REST AGAINST THE GUARDRAIL ON THE RIGHT SIDE OF THE HIGHWAY (HEADING NORTH) WITH THE TRAILER JACKNIFED/PERPENDICULAR TO THE GUARDRAIL SUCH THAT I WAS BLOCKING BOTH LANES OF THE HIGHWAY. I EXAMINED THE HITCH AND TRAILER COUPLING AND ALL SEEMED NORMAL EXCEPT FOR DAMAGE FROM THE CRASH. THE HITCH FRAME OF THE SUBURBAN WAS TORN AND TOTALLY RIPPED FROM THE VEHICLE ON ONE SIDE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874990June 18, 2016
STRUCTURE:BODY
THE PASSENGER SIDE REAR DOOR LOCK FAILED IN THE LOCKED POSITION. THE AUTO LOCKS DO NOT AFFECT IT NOR CAN THE LOCK BE MANUALLY UNLOCKED FROM THE INSIDE. THE DOOR CANNOT BE OPENED AT ALL FROM INSIDE OR OUT. NO INDICATION OF BREAKAGE OCCURRED, IT JUST FROZE UP ONE DAY WITH NORMAL USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875030June 18, 2016
WHEELS
IT WOULDN'T LET ME PICK TIRES I HAVE A SET OF 4 BRIDGESTONE DEULER H/L AND THE TIRES HAVE 2 TIRES HAVE 6/32 OF TREAD AND THE OTHER 2 HAD 8/32 AND ON ALL 4 TIRES THE BELTS ARE SEPARATING !!! I USED TO HAVE A CDL LICENSE AND DRIVE TOW TRUCKS AND IF I GOT PULLED OVER BY THE STATE WHETHER IT BE BY D.O.T. OR STATE POLICE I WOULD RECEIVE TICKETS AND POSSIBLY BE STUCK AT WEIGH STATION WAITING FOR A TIRE REPAIR SERVICE TO SHOW UP !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874451June 15, 2016
SERVICE BRAKES
ALL BRAKE WARNING LIGHTS LIGHT UP INTERMITTENTLY, I CAN MAKE THEM GO OFF SOMETIMES BY SHUTTING DOWN AND RESTARTING ENGINE, BUT NOT ALWAYS. RECALL # 05V379000 COVERS SAME MODEL YEAR VEHICLES IN THE "SALT BELT" STATES, CORROSION ISSUE! MY LOCAL DEALER SAYS THERE IS NO RECALL ON THIS VEHICLE FOR BRAKE SENSOR PROBLEMS. BRAKES STILL FUNCTION NORMALLY EVEN WITH ALL WARNING LIGHTS "ON". I WANT THIS PROBLEM REPAIRED UNDER A SAFETY RECALL! I CAN'T ALLOW ANYONE ELSE IN THE FAMILY TO DRIVE THIS VEHICLE UNDER THESE CONDITIONS. I AM A MECHANIC, NO ONE ELSE IN THE FAMILY WOULD KNOW WHAT TO DO IF THE BRAKES ACTUALLY DO FAIL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874284June 14, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD. LOCATED ABOVE AIRBAG DEPLOYMENT AREA. FRAGMENTATION HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873802June 13, 2016
AIR BAGS
ALL OF A SUDDEN, WHILE DRIVING DOWN A SMOOTH ROAD, HEARD A LARGE POP SOUND FROM DASHBOARD. PLASTIC DASHBOARD CRACKED ABOVE INSTRUMENT PANEL. CRACK IS NOW GROWING LARGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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