Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10907487September 18, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD CRACKED IN TWO PLACES. ONE ABOVE INSTRUMENT CLUSTER, ONE BY PASSENGER AIRBAG. DASHBOARD RATTLES DUE TO CRACK. AIRBAG FUNCTION MAY BE ADVERSELY AFFECTED. THERE WAS NO INCIDENT THAT LEAD TO THE CRACKS, OTHER THAN OUTDOOR TEMPERATURE FLUCTUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907383September 17, 2016
SERVICE BRAKES
WAS DRIVING AROUND 45MH AND WAS COMING TO STOP SIGN BUT WHEN I WENT TO USE BRAKE THE PEDAL WENT TO THE FLOOR. I KEPT PUMPING WHICH SEEMED TO HELP JUST ENOUGH TO TURN INTO THE DRIVE WAY OF A MALL THAT HAPPENED TO BE CLOSED. I AM SO THANKFUL THAT IT WAS LATE AT NIGHT OR I WOULD HAVE SMASHED INTO SOMEONE. SHOP SAID MAIN BRAKE LINE RUSTED THROUGH, A COMMON PROBLEM THAT CHEVY COULD CARE LESS ABOUT. VERY SAD CHEVY........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906876September 15, 2016
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
MY DASH STARTED CRACKING FOR NO REASON. I WENT OUT TODAY TO GET IN MY VEHICLE AND NOTICED A CRACK ALONG MY DASH THAT WASN'T THEIR YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905890September 12, 2016
SUSPENSION, WHEELS
HAVE HAD OUR VEHICLE IN THE DEALERSHIP 3 TIMES FOR ROAD/TIRE VIBRATION FROM ?TIRES OR SUSPENSION. DEALERSHIP HAS CHANGED 3 OF 4 TIRES COULD NOT GET ROAD FORCED BALANCES WITH 22 INCH TIRES. DEALERSHIP CLAIMS BAD BATCH OF TIRES FROM BRIDGESTONE. VIBRATION HAS CONTINUED AT SPEEDS OF 70-80 MPH. IT ALL BEGAN AFTER THE FIRST SERVICE AT 5792 MILE AND TIRE ROTATION. VEHICLE WAS BROUGHT BACK TO DEALERSHIP ADVISING OF VIBRATION IN STEERING WHEEL AND BOTH FRONT SEATS. DEALERSHIP CLAIMED THAT THEY WERE NOT ABLE TO GET TIRES BALANCED. HAD TO ORDER 3 DIFFERENT SETS OF REPLACEMENT TIRES WITH NO PREVAIL. BROUGHT BACK AGAIN FOR SECOND REQUIRED SERVICE AND DEALERSHIP HAS ROTATED THE TIRES FOR A SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905691September 12, 2016
SEATS
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE THE VEHICLE ACCELERATED, THE REAR MIDDLE SEATS UNLATCHED AND CLOSED. AS A RESULT, THE PASSENGERS COULD BE INJURED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905763September 12, 2016
UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED IN MULTIPLE PLACES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905637September 11, 2016
WHEELS
MY TWO REAR GOODYEAR WRANGLER HT LT245/75/R16 HAD RUBBER TREAD SEPARATION AT 3257 MILES, AND 3420 MILES. OUTSIDE TEMP WAS 95* TRAVELING ON HIGHWAY AT 65 MPH AND 55 MPH. PULLING AN EMPTY FLATBED TRAILER AT THE TIME. NO DAMAGE TO VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905503September 10, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD HAS MAJOR CRACKS AROUND AIRBAGS AND ELECTRICAL COMPONENTS ARE EXPOSED TO THE SUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905551September 10, 2016
UNKNOWN OR OTHER
MY DASH HAS CRACKED ABOVE THE STEERING WHEEL CONTROL AREA ALL THE WAY UP. I HAVE TRIED TO REPAIR WITH PLASTIC EPOXY AND A VINYL REPAIR KIT AND IT STILL LOOKS HORRIBLE. DUE TO THE DEGREE OF POOR PERFORMANCE WITH THIS CHEAP PIECE AND POSSIBLE FRACTURING UPON AIRBAG INFLATION IT IS VERY DANGEROUS AND SHOULD BE RECALLED. GM ISN'T TAKING RESPONSIBILITY FOR THE MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904929September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904602September 8, 2016
AIR BAGS, SERVICE BRAKES, EXTERIOR LIGHTING
TRAILER BRAKE ASSIST MALFUNCTION DURING TRIP WHILE DRIVING WITH TRAILER CONNECTED ON HIGHWAY NO PROBLEM AFTER ENDING TRIP AND DISCONNECTING TRAILER BRAKE ASSIST WARNING LIGHT APPEARED AND 1ST GLANCE BRAKES SEEMED FINE BUT FINAL PEDAL PRESSURE IS VERY STIFF ALMOST CAN'T STOP SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904779September 8, 2016
ENGINE
APPARENTLY THERE WAS A TECHNICAL BULLETIN ISSUED FOR THIS TRUCK. THE SPECIAL WARRANTY WAS FOR 120,000 OR YEAR 2018. IN 2015 I DISPUTED THE ENGINE FAILURE AND ALSO THE OIL CONSUMPTION AND THE#7 CYLINDER. MY TRUCK WAS AT 170,000 MILES AND GM REFUSED TO PAY FOR THE REPAIR. ON AUGUST 20, 2016, MY TRUCK WAS HAVING THE SAME PROBLEMS. I RETURNED IT BACK TO THE SAME DEALER AND THEY SAID IT WAS THE SAME PROBLEM AGAIN, THIS REPAIR WAS PERFORMED LESS THAN A YEAR. I CALLED GM AGAIN AND THEY REFUSED TO MAKE THE DEALERSHIP WARRANTY THE REPAIR FROM LAST YEAR. GM KNOWS THAT THIS ENGINE IS FAULTY AND REFUSE TO RECALL THIS 5.3 ENGINE. NOW I HAVE TO PAY FOR A NEW ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904757September 8, 2016
SERVICE BRAKES
I AM WRITING ABOUT MY 2015 CHEVY SUBURBAN. I OWN A LIMOUSINE SERVICE AND USE THE SUBURBAN IN MY FLEET. YESTERDAY A DRIVER, WITH PASSENGERS, HAD A TOTAL FAILURE OF THE POWER BRAKING SYSTEM. IT IS AT A LOCAL REPAIR SHOP NOW, AND I AM BEING TOLD THE AIR PUMP HAD BROKEN APART, INSIDE, SNAPPED THE FAN BELT RESULTING IN NO VACUUM GETTING TO THE POWER BRAKE SYSTEM. MY DRIVER WAS BARELY ABLE TO STOP THE VEHICLE BEFORE REAR ENDING ANOTHER CAR ON THE HIGHWAY. THE VEHICLE HAS 54,000 MILES AND I AM BEING TOLD IS OUT OF THE BUMPER TO BUMPER WARRANTY. THERE ARE ALSO NO OPEN RECALLS. I AM REPORTING THIS ISSUE TO THE NHTSA AND THE MASSACHUSETTS ATTORNEY GENERAL'S OFFICE, AS I BELIEVE THIS IS AN IMMEDIATE DANGER TO THE GENERAL MOTORING PUBLIC. I JUST CONTACTED CHEVROLET BY PHONE AND EMAIL. THE REPRESENTATIVE ON THE PHONE SAID ALL SHE COULD TELL ME IS THAT IT'S OUT OF WARRANTY, THERE WERE NO RECALLS, AND I AM BASICALLY ON MY OWN TO REPAIR. I HOPE YOU ARE ABLE TO INVESTIGATE THIS SITUATION, IDENTIFY THE CAUSE OF THIS FAILURE, AND COME UP WITH A REMEDY FOR THE SAFETY OF EVERYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904327September 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. WHEN THE VEHICLE WAS STARTED, THE VEHICLE AND THE GARAGE FILLED UP WITH DARK GRAY SMOKE WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VEHICLE FAILED AN OIL CONSUMPTION TEST DUE TO AN OIL CONSUMPTION LEAK. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT WORTH THE REPAIR COSTS. THE MANUFACTURER OFFERED THE CONTACT A DEAL TO PURCHASE A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903733September 6, 2016
AIR BAGS
TAKATA RECALL CHEVROLET DEALER WILL NOT FIX THE PROBLEM WHICH MEANS OUR FAMILY IS DRIVING A KILLING MACHINE BECAUSE WE CANNOT AFFORD TO LEASE OR BUY ANOTHER VEHICLE. WE WOULD LIKE TO KNOW WHAT RECOURSE WE HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903638September 5, 2016
SERVICE BRAKES
BRAKE LINE RUSTED THROUGH CAUSING DANGEROUS SITUATION WHERE VEHICLE IS SLOW TO STOP AND DOES NOT STAY STOPPED WHEN NEEDED SUCH AS TRAFFIC LIGHTS, HILLS, STOP SIGNS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903640September 5, 2016
STRUCTURE:BODY
CRACKED DASHBOARD ON THE PASSENGER SIDE CLOSE TO THE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903578September 4, 2016
UNKNOWN OR OTHER
MY DASH HAS CRACKED AND I BELIEVE THAT THIS MAY BE A SAFETY HAZARD IF THE AIRBAGS EVER DEPLOY. I DID ATTEMPT TO GLUE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903404September 2, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN SEVERAL PLACES NOW - 1ST CRACK WAS TOP OF DASH BEHIND INSTRUMENT CLUSTER. 2ND CRACK NOW AT PASSENGER SIDE AIRBAG AREA AT THE TOP OF THE DASH. IN 2015, THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE IT ADDRESSED. SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO BUT ANOTHER MANAGER STATED IT WAS A KNOWN PROBLEM WITH THE SUBURBANS. CHEVY REP WAS SUPPOSE TO INSPECT BUT NOTHING WAS CONVEYED BACK TO ME. I DID NOT ACTUALLY SEE THE DASH CRACK AT THE TIME IT HAPPENED, SO IT MUST HAVE BEEN WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE IS ALWAYS PARKED IN A GARAGE AND NOW ONLY HAS 58,000 MILES ON IT (ALMOST 5 YEARS OLD). THIS CAN BE A MAJOR SAFETY ISSUE IN THE EVENT OF AN AIRBAG DEPLOYMENT. PIECES OF THE DASH COULD BECOME DEADLY WEAPONS IN THE EVENT THE AIRBAGS DEPLOY. THIS APPEARS TO BE A COMMON PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER SINCE IT CAN BE A MAJOR SAFETY ISSUE WHEN BROKEN PIECES OF DASH GO FLYING AROUND THE INTERIOR OF THE VEHICLE AND INJURE OR POSSIBLE KILL A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903156September 1, 2016
SERVICE BRAKES
WHILE SLOWING FROM 55MPH TO MAKE A TURN OFF OF STATE HIGHWAY, BRAKE SYSTEM FAILED AT APPROXIMATELY 35MPH DUE TO RUPTURED STEEL LINE. PEDAL WENT FULLY TO FLOOR, BRAKES RELEASED AND TURN OFF WAS MISSED. THANKFUL NOBODY WAS IN THE WAY! SHOCKED THAT THIS IS APPARENTLY A COMMON ISSUE WITH THIS VEHICLE AT JUST 13YRS AND 150K MILES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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