Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10916307October 16, 2016
AIR BAGS
A DRIVER RAN THE RED TRAFFIC LIGHT AND HIT MY VEHICLE AS I WAS MAKING A LEFT TURN IN THE INTERSECTION. THE IMPACT WAS SO INTENSE THAT HE MANAGED TO SHIFT THE ENTIRE FRONT FRAME OF MY VEHICLE. MY AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10916261October 15, 2016
SEAT BELTS
THE PASSENGERS SIDE FRONT SEAT BELT WILL NOT EXTEND OUT FULLY.CANNOT FIND ANYTHING WRONG WITH IT LIKE DEBRIS OR COINS DOWN INSIDE TO JAM IT ,ITS OBVIOUSLY A FACTORY DEFECT THAT I NOW SEEALOT OF PEOPLE HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916022October 14, 2016
UNKNOWN OR OTHER
I HAVE ALWAYS GARAGED AND MAINTAINED MY VEHICLES. WHEN I PARK MY CAR WHILE OUT,I ALWAYS UTILIZE A WINDSHIELD VISOR TO PROTECT MY DASH AS WELL AS KEEP THE TEMPERATURE DOWN IN THE VEHICLE. WHEN I STARTED NOTICING MY DASH WAS CRACKING I WAS SHOCKED. IN MY 40 PLUS YEARS OF OWNING A VEHICLE I HAVE NEVER HAD A DASH CRACK. THE CRACK HAS CONTINUED TO SPREAD OVER THE CONTROLS IN FRONT OF THE STEERING WHEEL AT THIS POINT. I GOT AN ESTIMATE ON REPLACING IT AND WAS QUOTED 1600.00 PARTS AND LABOR. SERIOUSLY?? I AM FURIOUS AT THIS POINT AND I AM LOOKING FOR ANOTHER VEHICLE, NOT A CHEVY. I'VE HAD MANY THINGS GO WRONG WITH THIS MODEL WHICH INCLUDE THE MOTORIZED SIDE WINDOWS, THE GLASS POPPING OPEN ON THE HATCH, ALL THE PAINT CHIPPING OFF ON THE AIR CONTROL BUTTONS, HINGES BREAKING OFF OF THE STORAGE COMPARTMENTS ON THE CONSOLE, THE MOTORIZED BUTTON THAT IS SUPPOSED TO LIFT THE BACKSEAT DON'T WORK PROPERLY AND THE LIST GOES ON AND ON. SUCH AN EXPENSIVE DISAPPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915781October 13, 2016
AIR BAGS, UNKNOWN OR OTHER
MY DASH ON MY 2012 SUBURBAN STARTED CRACKING OVER THE PASSENGER AIRBAG A LITTLE OVER A YEAR AGO. WITHIN THE PAST MONTH I HAVE NOTICED 2 MORE CRACKS IN MY DASH, ONE BEHIND MY STEERING WHEEL ON THE LEFT SIDE OF THE DASH AND THE OTHER IS TO THE RIGHT OF THE STEERING WHEEL ON THE DASH. I HAVE CALLED THE LOCAL DEALERSHIP AND QUESTIONED IF A RECALL HAS BEEN ISSUED FOR THIS DEFECT SINCE THERE ARE HUNDREDS TO THOUSANDS OF OTHER PEOPLE WITH THE SAME ISSUE. I DON'T FEEL THAT WE SHOULD BE RESPONSIBLE FOR REPLACING THE DASH BOARD COVER AND SHELLING OUT OVER $900. ESPECIALLY WHEN CHEVROLET IS AWARE THAT MULTIPLE MODELS ARE HAVING THE SAME EXACT ISSUE. IT'S CLEARLY A DEFECT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915889October 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915459October 12, 2016
AIR BAGS
WAS ADVISED OF RECALL ON DEFECTIVE AIR BAG INFLATOR AND WHEN I CALLED THEY SAID THAT SINCE NO ONE HAD BEEN KILLED IN A CHEVROLET SUBURBAN, THAT MY CAR WAS SAFE TO DRIVE. WHEN I NOTED THAT THE OTHER VEHICLES IN WHICH FOLKS WERE INJURED OR DIED WERE DEAMED SAFE TO DRIVE UNTIL THEY KILLED SOMEONE, THE SIMPLY REPEATED THE STATEMENT THAT MY VEHICLE WAS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915025October 10, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASH ON THE SUBURBAN HAS CRACKED IN 2 PLACES. 1 BEHIND THE STEERING WHEEL AND THE OTHER BEHIND THE PASSENGER AIRBAG AREA. THIS IS VERY ANNOYING AND NOISY, NOT TO MENTION THE DANGER WITH THE AIRBAG RIGHT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915164October 10, 2016
UNKNOWN OR OTHER
DASHBOARDS HAVE CRACKED AND FAILED TWICE. SHARP EDGES RESULT FROM CRACKING. UNSAFE EXPOSURE TO DASHBOARD WIRING--SUSCEPTIBLE TO MOISTURE, FOREIGN OBJECT DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914923October 9, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TOTAL BRAKE FAILURE (VEHICLE HAS 95,387) MILES) AT 40 MPH IN MOTION. STABIL-TRAC LIGHT INDICATED AT THE TIME OF FAILURE, SERVICE BRAKE INDICATOR ON DISPLAY INFORMATION CONSOLE. . DEPLOYED 4WD LOW, DROPPED TO LOWER GEAR AND HIT EMERGENCY BRAKE TO STOP THE VEHICLE ON SHOULDER OF ROAD. GOT OUT OF VEHICLE SAW BRAKE FLUID ALL OVER THE SKIDS AND FRAME. CAUSE: TOWED TO LOCAL SHOP INDICATED THAT BRAKE LINES ON DRIVER SIDE AND LINES GOING TO FRONT WHEEL WERE COMPLETELY RUSTY AND "LIKE PAPER". THIS WAS UNSETTLING I DON'T LIVE NEAR SALTWATER BUT DRIVE THE VEHICLE A LOT IN WINTER. HAD I BEEN IN A DENSELY POPULATED AREA, THERE CERTAINLY WOULD HAVE BEEN LOSS OF LIFE. THIS VEHICLE WEIGHS OVER 6000 LBS AND NO BRAKES IS LIKE TO TRYING TO STOP A TRAIN. PLEASE INVESTIGATE SIMILAR FAILURES AS THIS FAILURE IN SIMILAR VEHICLES/ANY VEHICLE COULD CAUSE LOSS OF LIFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10914933October 9, 2016
STRUCTURE:BODY
DASH HAS CRACKED IN TWO PLACES: ONE ABOVE THE INSTRUMENT CLUSTER AND SECOND ON THE PASSENGER FRONT AIRBAG. THE DASH HAS NEVER BEEN CLEANED WITH CHEMICALS NOR HAS IT BEEN STRUCK WITH ANY OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914447October 7, 2016
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE GOES INTO "ENGINE POWER IS REDUCED MODE" PREVENTING ANY ACCELARATION. ONCE YOU TAP THE BRAKES - THAT IS YOUR NEW MAXIMUM SPEED. IF GOING UP AN INCLINE AND YOU SLOW DOWN - NEW MAXIMUM SPEED. THE VEHICLE WILL NOT ACCELERATE. TO MAKE A LEFT TURN - THE VEHICLE HAS TO BE RESTARTED BEFORE THERE IS ANY SORT OF POWER/ACCELERATION TO CROSS THE ROAD. A VERY DANGEROUS SITUATION ESPECIALLY IF YOU CANNOT EASILY PULL TO THE RIGHT SIDE OF THE ROAD OUT OF HARMS WAY. THIS HAS HAPPENED 3 TIMES WITH A BRAND NEW 2016 CHEVY SUBURBAN. RESULTING IN A CLOSE CALL TO AN ACCIDENT. WHEN GETTING TOWED THE VEHICLE DIDN'T HAVE ENOUGH POWER TO DRIVE UP THE TOW TRUCK BED AND HAD TO BE WINCHED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914838October 7, 2016
EXTERIOR LIGHTING
HEADLAMPS TOO DULL. HARD TO SEE THE ROAD AT NIGHT. NO SIDE VISION AT NIGHT. HAS BEEN LIKE THIS SINCE NEW. I HAVE COMPLAINED TO 2 DIFFERENT DEALERS AND THEY SAY THERE IS NO PROBLEM. I HAVE PUT IN A COMPLAINT THE THE MANUFACTURER AND HAVE HEARD NOTHING BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914372October 6, 2016
AIR BAGS
DASH AROUND AIRBAG IS CRACKED ALONG WITH ABOVE INSTRUMENT CLUSTER. IT APPEARS IT IS IDENTICAL TO ALL OTHER DASH CRACKS IN BOTH LOCATION AND TYPE ON 07-13 TAHOES/SUBURBANS/AVALANCHES. OBLIVIOUSLY A MANUFACTURING DEFECT COUPLED WITH THE TAKATA RECALL COULD CREATE AN EXPLODING DASH WITH EXTRA BRITTLE SHRAPNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913917October 5, 2016
STRUCTURE:BODY
I GOT IN MY CAR SATURDAY MORNING, OCTOBER 1 AND NOTICED 2 CRACKS ON THE DRIVER'S SIDE OF MY DASH BOARD. UPON RESEARCH I HAVE DISCOVERED THIS IS NOT AN ISOLATED INCIDENT. I AM CONCERNED ABOUT THE SAFETY OF HAVING THIS GET LARGER AND EXPOSING ELECTRICAL/MECHNICAL COMPONENTS AND THE SHARP EDGES OF THE CRACKED PLASTIC SHOULD AN ACCIDENT OCCUR. WHEN I CONTACTED CHEVROLET THEY EXPLAINED TO ME THAT THEY COULDN'T HELP BECAUSE I AM NOT THE FIRST OWNER OF THE VEHICLE WHICH IS REALLY IRRELEVANT WHEN YOU HAVE A WHOLE FLEET OF VEHICLES EXPERIENCING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911185October 3, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO REDUCE IN SPEED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911370October 3, 2016
UNKNOWN OR OTHER
DASH CRACKED WHILE STILL UNDER WARRANTY, I HAD IT REPLACED ONCE AND IT CRACKED AGAIN. IT HAS JUST GOTTEN WORSE OVER THE YEARS. IT NOW HAS MULTIPLE CRACKS ALL OVER THE DASH AND RATTLES WHEN YOU DRIVE DOWN THE STREET. NOT ONLY DOES IT POSE A SAFETY CONCERN BUT S ONE OF THE MOST ANNOYING THINGS EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910983October 1, 2016
UNKNOWN OR OTHER
DASH BOARD CRACKED IN 2 PLACES-THIS CAR HAS BEEN GARAGED SINCE DAY ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910724September 30, 2016
UNKNOWN OR OTHER
THE DASH BOARD ON OUR TRUCK HAS HAD A CRACK IN IT STARTING NEAR THE WINDSHIELD AND STRETCHING TOWARDS THE INSTRUMENT PANEL. NO KNOW REASON. THE CRACK CONTINUES TO GROW AND IS ALREADY HALF WAY UP THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910856September 30, 2016
UNKNOWN OR OTHER
TOP OF DASH BOARD CRACKED AND BROKE, I AM AFRAID THAT THIS MY EFFECT THE PROPER OPERATION OF THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910687September 29, 2016
UNKNOWN OR OTHER
I OWN A2016 SUBURBAN AND ITS SEEM TO HAVE A VIBRATION WHEN I'M DOING 35 TO 45 MILES ,TOOK SUBURBAN TO DEALER AND THEY TOLD ME THAT NEED IT BALANCE ON TIRES, I PAY 19.99 FOR THE BALANCE AND THE PROBLEM STILL THERE.ITS THERE ANYTHING I NEED TO DO TO GET THIS PROBLEM SOLVE.?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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