Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10924145November 3, 2016
STRUCTURE
THE DASH HAS A SEVERE CRACK THAT CAUSES A MAJOR DISTRACTION AND SAFETY CONCERNS WHILE DRIVING DUE TO THE VIBRATION AND NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923828November 2, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD ON THE PASSENGER SIDE NEXT TO THE AIRBAG HAS CRACKED AND APPEARS TO BE SEPARATING. THIS DEFECT IN THE DASHBOARD IS DIRECTLY IN CONTACT WITH THE AIRBAG DEPLOYMENT LOCATION FOR THE FRONT PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920503November 1, 2016
UNKNOWN OR OTHER
CRACKING DASHBOARD. NO ACCIDENT OCCURRED IT IS JUST CRACKING. I'M AFRAID IT MAY AFFECT THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920439November 1, 2016
AIR BAGS
CRACKING DASH AROUND AIR BAG LOCATION. WILL CAUSE PIECES OF PLASTIC TO EXPLODE IN THE AIR IF AIR BAG IS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920137October 31, 2016
AIR BAGS
DASH IS CRACKED. AFRAIDBOF SPLINTERING DURING AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920167October 31, 2016
TIRES
TIRE SIZE P265/70R17DOT4BT6DYWR THE FOLLOWING NUMBERS SET OF 3 0611 ODD TIRE1711 THE OTHER ODD NUMBER 1711. PURCHASED TIRES IN 2012 ONLY 24000 MILES NOW THEY ARE CRACKED FOUND OUT THESE TIRES WERE MANUFACTURED IN 2011.I DRIVE TO THE AROLINAS AT THE MINIMUM OF ONCE A YEAR AND I DON'T APPRECIATE DRIVING THE MOUNTAINS WITH DEFECTIVE TIRES. NOW GOODYEAR WANTS ME TO TAKE TIRES OFF AND SEND BACK TO THEM BUT IN THE MEAN TIME I HAVE TO PURCHASE ANOTHER AT MY COST. THESE TIRE WERE PURCHASED IN HOLLY SPRINGS NORTH CAROLINA,TIRES WERE MANUFACTURES IN FAYETTEVILLE N.C. WOULD APPRECIATE ANY HELP YOU CAN OFFER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920081October 30, 2016
AIR BAGS, SUSPENSION
"TAKATA RECALL" GM TELLS ME THAT I JUST HAVE TO DRIVE MY DEFECTIVE VEHICLE UNTIL THEY COME UP WITH A REPAIR. I ALSO HAVE A CRACKED DASHBOARD WHICH I THINK HAS SOMETHING TO DO WITH THE AIRBAG.NOT SAFE FOR MY FAMILY OF 5. I SPENT $60,000 FOR A POTENTIAL DEATH TRAP!!! SUSPENSION LIGHT ON AND DEALERSHIP WONT TELL ME WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919791October 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT SMELLED A SMOKE ODOR COMING FROM THE AIR CONDITIONER AND THE VEHICLE CAUGHT FIRE ON THE PASSENGER SIDE. THE CONTACT EXTINGUISHED THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 193,337.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10919854October 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919293October 27, 2016
AIR BAGS
LADIES AND GENTLEMEN: I HAVE CONTACTED GM/CHEVROLET AND THEY ARE TELLING ME THIS IS NOT A VALID RECALL ANY LONGER. PLEASE LET ME KNOW IF NEED TO CALL/CONTACT SOMEONE ELSE. THANK YOU,[XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919218October 26, 2016
SERVICE BRAKES, ENGINE, SUSPENSION, WHEELS
MY 2012 SUBURBAN HAS 90,000 MILES. I HAD THE LIFTERS AND OIL PUMP GO BAD IN OCTOBER. TWO WEEKS LATER I AM BACK IN THE SHOP BECAUSE THE WHEEL BEARING HAS GONE BAD. THIS IS NOT COVERED UNDER WARRANTY. ALSO MY DASH IS CRACKING. I HAD A 1999 SUBURBAN AND NEVER HAD THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919030October 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918858October 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918419October 24, 2016
UNKNOWN OR OTHER
I HAVE SEVERAL CRACKS THROUGHOUT MY DASH AND AM CONCERNED THAT I WILL HAVE ADDITIONAL DANGEROUS SHARP PLASTIC FRAGMENTS IN ADDITION TO METAL FRAGMENTS FROM THE OPEN AIR BAG RECALL. THIS HAS BEEN A KNOWN PROBLEM GM HAS FAILED TO ADDRESS. IN ADDITION, I ALSO HAVE A PROBLEM WITH ENGINE TEMPS HEATING UP TO WHERE THE AC GOES INTO FAIL SAFE THAT GM SAYS THEY CANNOT FIX EVEN AT MY EXPENSE. AFTER ABOUT 10-15 MINUTES RUNNING IN IDLE TO LAUNCH MY BOAT I CAME BACK TO FIND MY CHILDREN DIAPHORETIC IN THEIR CAR SEATS AND HAD TO USE MY SKILLS AS A PARAMEDIC TO COOL THEM DOWN DUE TO THE EXTREME TEMPERATURE IN THE VEHICLE. I CANNOT EVEN SIT IN DRIVE FOR A FEW MINUTES PICKING UP THE CHILDREN WITHOUT THIS HAPPENING. I PUT A TEMPORARY FIX ON WITH AN AFTERMARKET ELECTRIC FAN AFTER REPLACING THE FAN CLUTCH AND WHOLE COOLING SYSTEM IN THE VEHICLE, PLUS 3 AC COMPRESSORS NOW TO BUY ME A FEW MORE MINUTES. GM DOES NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. I NOW ONLY USE THE VEHICLE IN THE WINTER WHEN THE CHILDREN ARE WITH ME FOR THEIR SAFETY.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10918522October 24, 2016
SEAT BELTS
THE RIGHT REAR SEAT BELT WILL NOT RETRACT. CHEVROLET NEEDS $600 TO FIX IT. PEOPLE WHO CANNOT AFFORD THIS REPAIR ARE AT RISK OF DYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917237October 19, 2016
UNKNOWN OR OTHER
MY DASHBOARD HAS DEVELOPED 3 MAJOR CRACKS ACROSS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917254October 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916754October 18, 2016
ELECTRICAL SYSTEM
SATURDAY, I WAS DRIVING APPROXIMATELY 45 TO 50 MPH ON A SPLIT TWO LANE ROAD TO PICK UP MY GRANDCHILDREN AND ALL OF A SUDDEN MY INSTRUMENT PANEL STOPPED WORKING. ALL GAUGES WENT TO 0. THERE WAS NO DIGITAL READINGS EITHER. IT JUST WENT DEAD. PULLED OVER AND TURNED THE VEHICLE OFF AND BACK ON, NOTHING CHANGED. PLUGGED MY GARMIN GPS IN FOR MY SPEED GUIDE AND FILLED MY GAS TANK SO I KNEW THAT IT WAS FULL. CALLED MECHANIC TO BRING VEHICLE IN FOR HIM TO CHECK OUT ON TUESDAY. TUESDAY, (TODAY) ON MY WAY TO WORK, DRIVING ON 4 LANE INTERSTATE, 60 TO 70 MPH, ALL OF A SUDDEN, ALL OF THE GAUGES AND DIGITAL READINGS CAME ON AND BEGAN WORKING CORRECTLY. I STILL TOOK MY VEHICLE TO THE MECHANIC, HE STATED THAT HE WILL LOOK AT IT AND CALL ME LATER. I DEPEND ON MY CAR, JUST LIKE EVERYONE ELSE. I CAN NOT JUST GO OUT AND BUY A NEW ONE EVERY TIME SOMETHING GOES WRONG. I PRAY THAT THIS DOES NOT CAUSE AN ACCIDENT. I TRANSPORT MY GRANDCHILDREN AND WORRY ABOUT THEIR SAFETY. I AM A SAFETY DIRECTOR AND SAFETY IS VERY PASSIONATE TO ME. THERE MUST BE SOMETHING THAT CAN BE DONE ABOUT THIS ISSUE. I LOVE MY SUBURBAN AND PLAN ON PURCHASING ANOTHER ONE SOME DAY. IT HAS ALWAYS BEEN A VERY DEPENDABLE VEHICLE BUT THIS ISSUE HAS ME SPOOKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916414October 17, 2016
WHEELS, ENGINE
TL* THE CONTACT OWNED A 2001 CHEVROLET SUBURBAN. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE FRONT END AND FRONT WHEELS WERE ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. FIRE AND POLICE REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 204,654.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10916485October 17, 2016
ENGINE
TL* THE CONTACT OWNED A 2001 CHEVROLET SUBURBAN. WHILE DRIVING THE VEHICLE, SMOKE EMITTED UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE CAUGHT ON FIRE, WHICH WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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