Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10934105December 9, 2016
UNKNOWN OR OTHER, STRUCTURE, VISIBILITY
WHEN DRIVING MY NEW 2016 CHEVROLET SUBURBAN, I AM EXPERIENCING A DRONING SOUND LIKE A WINDOW BEING DOWN. SOME REFER TO IT AS BOOMING/ TUNNELING NOISE. MINE STARTS AT AROUND 45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933991December 8, 2016
STRUCTURE, AIR BAGS
I HAVE 3 CRACKS IN THE DASH OF MY SUBURBAN. 1 IS IN THE FAR LEFT, FRONT CORNER OF THE PASSENGER SIDE AIR BAG, AND THE OTHER 2 ARE IN FRONT OF THE STEERING WHEEL, ABOUT 8 INCHES APART. MY CONCERN, ASIDE FROM PAYING SO MUCH MONEY FOR A VEHICLE AND HAVING THE DASH CRACK FOR NO REASON, IS THAT THE AIRBAG BEING DEPLOYED ON THE PASSENGER SIDE MAY SEND PLASTIC PIECES FLYING AT THE PASSENGERS FACE. THERE IS OBVIOUSLY A DEFECT IN THE PRODUCTION OF THESE DASHES, AS I HAVE READ OTHER PEOPLE STATE THE SAME ISSUE, IN THE SAME SPOTS. I ENCOURAGE GENERAL MOTORS TO ISSUE A RECALL ON THIS PART, AS IT COULD POSE A DANGEROUS SITUATION IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS PARKED DURING THE PERIOD THE DASH CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930377December 7, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THE INSTRUMENT CLUSTER INADVERTENTLY DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS 85,000. UPDATED 02/14/17*LJ CONSUMER STATED TECHOMETER, OIL PRESSURE GAUGE. GEAR INDICATOR LIGHTS OFFER LIGHTS STOPPED WORKING. UPDATED 7/16/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929986December 5, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES BECAME INOPERABLE. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW INSTRUMENT CLUSTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930002December 5, 2016
STRUCTURE:BODY
SAIL PANELS (PILLAR CAPS) CAME LOOSE FROM THEIR MOUNTS. INTERNET SEARCH REVEALED THAT THIS IS A PROBLEM WITH 2014 AND NEWER SUBURBAN TYPE VEHICLES. MOUNTS CAN DETACH FROM THE VEHICLE AT HIGH SPEED DUE TO WIND. THEY WOULD BE A TRAFFIC HAZARD TO OTHER VEHICLES, MOTORISTS OR PEDESTRIANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930005December 5, 2016
SERVICE BRAKES
ON DECEMBER 2, 2016, I WAS DRIVING THE SUV WITH MY FAMILY MEMBERS INSIDE. I WAS TRAVELING IN STATE HIGHWAY ABOUT 55 MPH WHEN A CAR IN FRONT OF ME BEGAN SLOWING DOWN. I ATTEMPTED TO SLOW DOWN AS WELL BY PRESSING THE BRAKE PEDAL BUT THE BRAKES DID NOT IMMEDIATELY ENGAGE. I THEN PRESSED THE BRAKE PEDAL HARD WHICH FOR ABOUT 1 SECOND CAUSED THE WHEELS TO LOCK. AS THE BRAKE PEDAL CONTINUED TO BE PRESSED DOWN, THE PEDAL SANK TO THE FLOOR AND THE ACTUAL BRAKES DISENGAGED AND THE SUV ONCE AGAIN BEGAN FREE-ROLLING. I PUMPED THE BREAK PEDAL AND I GOT SOME BRAKING ACTION OUT OF THAT, ALTHOUGH NO SIGNIFICANTLY. I VEERED THE SUV INTO ONCOMING TRAFFIC LANE TO AVOID COLLISION WITH THE REAR OF CAR IN FRONT OF ME, NEARLY CAUSING A HEAD ON COLLISION WITH THE ONCOMING CAR. I WAS ABLE TO VEER BACK INTO MY LANE AND SLOW DOWN TO GET OUT OF THE ROADWAY, BUT THE BRAKES DID NOT WORK EXCEPT ONCE THE CAR WAS MOVING AT MINIMAL SPEED. WHEN I GOT OUT OF THE CAR, I EXAMINED THE ROTORS TO SEE IF THEY WERE HOT; THEY WERE NOT. I PUMPED ON THE BRAKE PEDAL SEVERAL TIMES, EACH TIME THE PEDAL SINKING TO THE FLOOR. AS I WAS PUMPING THE BRAKE PEDAL, LIQUIDS WERE SQUIRTING OUT FROM SOMEWHERE UNDER THE DRIVER'S DOOR. THE LIQUID CONTINUED LEAKING EVEN AS I STOPPED PUMPING THE BRAKE PEDAL. THERE WAS NO WARNING FOR THIS BRAKE FAILURE, AND THE BRAKES FUNCTIONED PROPERLY UP TO THIS POINT. I HAD THE CAR TOWED TO A MECHANIC. THIS WAS A SCARY EXPERIENCE FOR ME AND EVERYONE IN THE CAR. THE NEXT DAY, I CALLED THE DEALER TO REPORT THE INCIDENT TO GM, BUT THE DEALER COULD NOT PROVIDE ME ANY SPECIFIC INFORMATION HOW TO MAKE THE REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929710December 3, 2016
STRUCTURE:BODY
CRACKED DASHBOARD ADJACENT TO AIRBAG. THIS COULD CAUSE A HAZARD WHEN/IF AIRBAG IS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929528December 2, 2016
AIR BAGS, UNKNOWN OR OTHER
THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929647December 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929675December 2, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA INFLATORS ... STILL NO REPAIR INFO. ALSO, AS NOTED IN MANY OTHER COMPLAINTS, MY PASSENGER SIDE AIRBAG/DASH COVER HAS A HUGE CRACK ALL THE WAY ACROSS. NEEDS TO BE FIXED. ALSO - WE HAVE ELECTRICAL ISSUE AFTER ELECTRICAL ISSUE. WHEN WILL THEY ADDRESS THESE ISSUES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929465December 1, 2016
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LOUD KNOCKING NOISE IN THE STEERING COLUMN. IN ADDITION, THE STRUTS LEAKED FLUID. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929472December 1, 2016
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE HUB SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/31/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928917November 30, 2016
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASHBOARD SPECIALLY AROUND PASSENGER AIRBAG - SAFETY CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928535November 29, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED MY RECALL NOTICE IN JULY 2016. I CALLED CHEVROLET CUSTOMER ASSISTANCE TODAY, 11/29/16 FOR AN UPDATE & THEY BASICALLY HAD NO NEW INFORMATION OR PARTS AVAILABILITY. WHEN CAN I REASONABLY EXPECT MORE INFORMATION RELATED TO THIS RECALL AND OR PARTS AVAILABILITY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928626November 29, 2016
UNKNOWN OR OTHER
DASHBOARD IS SLOWLY BUT SURELY CRACKING AND FALLING APART ON MY TOP OF THE LINE LTZ. ONE LARGE CRACK CREEPING FROM THE WINDOW TO THE STEERING WHEEL AND A LARGE PIECE CRACKED AND FELL OUT NEAR THE CORNER OF THE PASSENGER SIDE AIRBAG. MY DASHBOARD IS NOW VIBRATING HEAVILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928390November 28, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION IS A PROBLEM AFFECTING A LOT OF PEOPLE WITH THIS MODEL IN 2009-2010. CHEVY NEEDS TO ISSUE THE RECALL AND ADDRESS THEIR PROBLEM. VERY SAD AND FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928435November 28, 2016
SERVICE BRAKES
I HAVE A 2015 CHEVY. SUBURBAN LT THE BRAKE PEDAL IS HARD TO PRESS AND THE CAR CONTINUE TO ROLL EVEN AFTER I APPLY THE BRAKE DESPITE THE ROTOR AND ALL THE PADS HAVE BEEN REPLACED.....THIS IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928037November 26, 2016
EXTERIOR LIGHTING
THE HEADLAMPS DO NOT PROVIDE SUFFICIENT LIGHT OUTPUT TO SAFELY OPERATE THE VEHICLE AT NIGHT. IT IS VERY EASY TO OVER DRIVE THE VEHICLE HEADLAMPS AND THE BRIGHT LIGHTS DO NOT PROVIDE ENOUGH INCREASE IN LIGHT OUTPUT TO ADDRESS THE ISSUE. I DO NOT FEEL SAFE OPERATING THIS VEHICLE AT NIGHT IN ANY REDUCED LIGHT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927840November 25, 2016
AIR BAGS
I RECEIVED A NOTIFICATION BY MAIL THAT THE FRONT PASSENGER AIRBAG AND THAT IT NEEDS TO BE REPLACED. I HAVE NOT BEEN CONTACT PER BY THE DEALER TO SCHEDULE A REPLACEMENT/ REPAIR AS IT SEEMS PARTS ARE NOT AVAILABLE. THIS IS ALMOST 4 MONTHS AFTER THE RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927616November 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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