Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10979359April 19, 2017
STRUCTURE:BODY
I HAVE 2012 CHEVY SUBURBAN 1500 LT. THE REAR TAILGATE UNLOCK AND LOCK INTERMITTENTLY CAUSING THE MANUAL LIFTGATE TO STAY AJAR OR STAY LOCK. THERE IS NO MANUAL RELEASE OR KEY ACCESS. IT ONLY UNLOCKS AND LOCK BY KEYFOB. ON ONE OCCASION, THE LIFTGATE OPENED WITHOUT NOTICED WHILE DRIVING PROMPTING THE CAR ALERT. IT WAS THEN CLOSED AND THE LIFTGATE STAYED IN THE LOCK POSITION (UNABLE TO UNLOCK WITH KEYFOB) AFTER DIAGNOSIS AT A LOCAL GMC DEALER, IT WAS DETERMINED THAT THE REAR LIFTGATE LOCK ACTUATOR FAILED. THE REPAIR WAS IN EXCESS OF $400.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979026April 18, 2017
STEERING
TL* THE CONTACT OWNS A 1989 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THAT THE STEERING U-JOINT HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10979033April 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE SERVICE SEATBELT WARNING LIGHT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979070April 18, 2017
AIR BAGS, POWER TRAIN
THE TCC IS DEFECTIVE AND CAUSESS SHUTTERING AT LOW AND HIGH SPEEDS ON A SURBURBAN LESS THAN 100,000 MILES ON VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979113April 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978805April 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978857April 17, 2017
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED ON BOTH THE PASSENGER AND DRIVER SIDE. THE CRACK ON THE PASSENGER SIDE IS CONCERNING BECAUSE IF THE AIRBAG DEPLOYS THE DASHBOARD US GOING WITH IT AND WHO EVER IS ON THAT SIDE WILL BE HIT WITH THE PIECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978916April 17, 2017
UNKNOWN OR OTHER
THE DASHBOARD CRACKED IN 2 PLACES OUT OF THE BLUE. ONE LOCATION IS CONSISTENT WITH MANY I HAVE SEEN SHOWN ON YOUTUBE AND IN A POTENTIAL LAWSUIT ABOUT DEFECTIVE DASHBOARDS IN GM TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972375April 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972376April 14, 2017
STRUCTURE:BODY
THE DASH IS CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. THIS SEEMS TO BE A REPEATED ISSUE WITH GM AND IS CLEARLY A DEFECT WHEN SO MANY OF THEIR VEHICLES HAVE BEEN EFFECTED IN THE SAME PLACE! THERE IS ALREADY A RECALL ON THE PASSENGER AIRBAG THAT GM ISN'T WANTING TO FIX AND NOW MY DASH IS CRACKED COMPLETELY APART BY THE PASSENGER AIRBAG. HOW SAFE IS THIS, WHERE IS THEIR RESPONSIBILITY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978588April 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE AND THE OIL GAUGE DISPLAYED ZERO. THE CONTACT WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD TO CHECK THE OIL LEVEL. THE CONTACT DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE, BUT THE DIGITAL DISPLAY READ 13% OIL. THE CONTACT ADDED OIL TO THE VEHICLE AND DROVE TO A DEALER WHERE IT WAS DIAGNOSED WITH AN OIL CONSUMPTION ISSUE. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE ENGINE NEEDED REPLACEMENT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED A CASE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 117,000. UPDATED 06/02/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972294April 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS DISTURBED BY RECALL DOCUMENTATION THAT STATED THAT A PERSON COULD BE HURT AND/OR KILLED. THE RECALL ALSO STATED THAT THE VEHICLE WAS SAFE TO DRIVE AND THAT THE REMEDY WAS STILL NOT AVAILABLE; HOWEVER, OTHER MANUFACTURERS WERE MAKING THE REMEDY AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971824April 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971549April 10, 2017
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I WAS ON SLOPE HILL. MY BRAKES ARE NOT RESPONDING. I PUT IN NEW BRAKES 2 MONTHS AGO AND BRAKES NOT RESPONDING? MY CAR ALMOST WENT DOWN THE HILL. I CALLED ROADSIDE ASSISTANCE AND HAD THEM TOWED MY CAR TO DEALERSHIP. THEY FOUND THE ISSUE VACUUM PUMP BROKE. ALSO MY TRANSMISSION HAVING ISSUE SINCE 2 MONTHS. THEY STILL HAVEN'T FOUND ISSUES. I CAN'T CONTROL MY SPEED AND ENGINE GIVES A KICK WHEN ENTERING HIGHWAY. THEY WON'T REPAIR THIS ISSUE BECAUSE THEIR "MECHANICS" CANNOT FIND THE ISSUE. THIS IS THIS WORST VEHICLE TO DRIVE ANDUNSAFE FOR DRIVERS AND PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970628April 5, 2017
ELECTRICAL SYSTEM
POWER TAILGATE HAS CLOSED BY ITSELF AND HIT PERSONS ON THE HEAD THREE TIMES IN THE FIRST TWO WEEKS FOLLOWING PURCHASE. VEHICLE WAS PURCHASED MARCH 21, 2017, TODAY IS 4/4/17. TAILGATE FOOT ACTIVATION HAS TRIGGERED WITHOUT FOOT MOVEMENT UNDER SENSOR, CAUSING UNWANTED OPENING OF THE TAILGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970627April 5, 2017
UNKNOWN OR OTHER
PRESSURE IN CABIN FELT STRONGLY IN EARS AT SPEEDS BELOW 40 MPH (CITY). WE HAVE HAD THIS PROBLEM FIRST ON A 2015 SUBURBAN, THEN A 2017 SUBURBAN PURCHASED BY OUR OFFICE LAST DECEMBER, AND NOW ON THE SECOND SUBURBAN PURCHASED MARCH 2017. WHILE DRIVING IN CITY, PARTICULARLY OVER SLIGHTLY BUMPY ROADS, CABIN PRESSURE IS VERY STRONG AND PAINFUL TO THE EARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970605April 4, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE DISPLAY MODULE WAS REPLACED. THEN THE HEAT WOULDN'T WORK SO THE ENTIRE DISPLAY SCREEN WAS REPLACED. THERE IS A GRINDING / VIBRATION THAT HAS NOT BEEN DIAGNOSED. FEELS LIKE IT SLIPS. IT ALSO GOT STUCK IN AN ACCELERATION AND THE BRAKES WOULDN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970172April 3, 2017
AIR BAGS, UNKNOWN OR OTHER
MY 2012 SUBURBAN WHICH I BOUGHT NEW IN 2013 WITH 100 MILES, AFTER 3 YEARS STARTING GETTING CRACKS IN THE DASH. A MONTH AFTER THE 3 YEAR WARRANTY EXPIRED. THE PASSENGER SIDE CRACK RUNS FROM THE AIR VENT TO THE AIRBAG DOOR AND NOW MY SERVICE AIR BAG LIGHT STAYS ON. A LARGER CRACK (6+INCHES) HAS APPEARED ON THE DRIVERS SIDE RUNNING FROM THE VENT TO THE TOP OF THE STEERING COLUMN, IF I CONTINUES THE DASH WILL COMPLETELY SEPARATE IN HALF EXPOSING ELECTRONICS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969717March 31, 2017
STRUCTURE:BODY
TWO CRACKS DEVELOPED, ONE ABOVE THE INSTRUMENT CLUSTER AND THE OTHER IS IN THE CORNER OF THE PASSENGER SIDE AIRBAG. CRACKS ARE CONTINUING TO EXPAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969791March 31, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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