Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10261707March 13, 2009
ELECTRICAL SYSTEM
THIS IS A PASS-LOCK PROBLEM. RANDOMLY THE PASS-LOCK SYSTEM ON THE 2002 CHEVY IMPALA I OWN WILL NOT ALLOW THE CAR TO START. I WAIT 15 MINUTES AND THE CAR STARTS. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE CHEVY IMPALA AND IT CAUSES ME LOTS OF PROBLEMS. I AM LATE FOR WORK, LATE PICKING UP PEOPLE, SOMETIMES IT HAPPENS WHEN I RUN ERRANDS SO I HAVE TO SIT IN THE PARKING LOT AND WAIT FOR IT TO RESET. A HUGE WASTE OF MY TIME. THE REASON WHY I AM WRITING TODAY IS THAT IT JUST HAPPENED THIS MORNING AND I HAVE FINALLY REACHED THE END OF MY ROPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261765March 13, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ENGINE TEMPERATURE GAUGE STOPPED WORKING, THEN SHORTLY AFTERWARDS THE SPEEDOMETER FAILED. DOES NOT READ THE CORRECT SPEED OR READS 0 MOST OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261675March 12, 2009
ENGINE AND ENGINE COOLING
I'VE BEEN HAVING THIS PROBLEM FOR ABOUT 6 MONTHS NOW I HAVE AN 2000 CHEVY IMPALA AND I HEAR A KNOCKING NOISE WHEN EVER I PUSH THE GAS,REVERSE, TURN, OR HIT A SMALL BUMP. I HAVE TAKEN IT TO THE AUTO SHOP SEVERAL TIMES AND THEY CANT FIGURE OUT THE PROBLEM. HAVE YOU GUYS EVER HEARD ANY REPAIRS FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261531March 11, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2003 CHEVY IMPALA AND AT 132,000 MY IGNITION SWITCH LOCK. I GOT THE SWITCH CHANGED THEN HAD TO TAKE IT TO THE DEALERSHIP TO GET IT REPROGRAMMED I AM FILING THIS COMPLAINT DUE TO I LOOKED ONLINE AND WHAT DID I SEE THE SAME PROBLEM. WE AS OWNERS OF THIS CAR NEED IT RECALLED. MY COST AS OF 3/7/09 TO 3/11/09 IS 400.00 AND COUNTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261413March 10, 2009
ELECTRICAL SYSTEM
ALONG WITH SEVERAL HUNDRED OTHERS ON THIS SAME PAGE, THE INSTRUMENT CLUSTER ON THE 2004 CHEVROLET IMPALA IS FAILING. TEMP GAUGE QUIT WORKING A FEW WEEKS AGO, NOW THE SPEEDOMETER HAS FAILED. CREATES AN UNSAFE CONDITION. CHEVROLET DENIES KNOWLEDGE OF DEFECT, BUT DEALER DOES ACKNOWLEDGE; HOWEVER, WILL COST $500-700 TO REPAIR. SINCE THIS IS A KNOW DEFECT, AND A SIGNIFICANT SAFETY ISSUE, WHY DOES NHTSA TAKE NO ACTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261269March 9, 2009
ELECTRICAL SYSTEM
I PURCHASE A 2004 CHEVY IMPALA IN JANUARY '06-MY GAS GAUGE WENT ALMOST A YEAR NOW. I HAVE PAID 700 TO REPLACE AND NOW IT DOESN'T WORK AT ALL. NOW THE SPEEDOMETER HAS GONE. I HAVE READ TONS OF CONSUMER REPORTS OF THINGS I CAN ANTICIPATE WILL GO SOON AND I AM DISGUSTED THAT GMC,CHEVY, ETC IS NOT DOING ANYTHING FOR ITS CUSTOMERS BUT RIP THEM OFF WITH REPAIR JOBS THAT DON'T FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261340March 9, 2009
ELECTRICAL SYSTEM
INSTRUMENT PANEL KEEPS GOING OUT (SPEEDOMETER,TACH,GAS,HEAT) READS 150 MPH WHILE I AM AT A COMPLETE STOP. I HAVE TO TURN OFF THE ENGINE AND TURN THE KEY ON AND OFF TILL IT COMES BACK DOWN. AND EVEN THIS DOES NOT ALWAYS WORK. NOW THE GAUGE FOR THE TEMP. OF THE CAR IS READING THAT IT IS OVERHEATING AS SOON AS I START DRIVING. I HAVE HAD TO TAKE IT IN TO GET IT CHECKED FOR SEVERAL THINGS. THE CAR HAS ONLY 42,000 MILES ON IT. THIS HAS BE GOING ON FOR ABOUT A YEAR AND IS GETTING WORSE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261111March 8, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2004 CHEVY IMPALA. SECURITY LIGHT GOES ON AND THEN CAR WON'T START. I HAVE TO WAIT ABOUT 20 MINS. TO START. I HAVE TAKEN IT TO TWO DIFFERENT DEALERS OVER THE PAST 3 YEARS AND SPENT PLENTY OF MONEY BUT STILL HAVING PROBLEMS. RESEARCH ONLINE HAS REVEALED THIS IS A LONG KNOWN PROBLEM. WHEN WILL CAR MANUFACTURERS BE FORCED TO 'FESS UP AND FIX THIS? NO WONDER THE BIG THREE ARE GOING UNDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261019March 7, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I CURRENTLY OWN A 2003 CHEVY IMPALA WITH ABOUT 77,000 MILES ON IT. A FEW MONTHS AGO, THE SECURITY LIGHT WOULD PERIODICALLY COME ON AND CAUSE THE CAR NOT TO START. AFTER ATTEMPTING TO RESTART NUMEROUS TIMES AND PLAYING WITH THE GEAR SHIFT, AFTER ABOUT 10 MINUTES THE CAR WOULD START AND BE FINE FOR A COUPLE WEEKS. DURING THE LAST INSPECTION, I TOOK IT TO THE DEALER AND ASKED HIM TO CHECK IT. SINCE THE LIGHT HAD NOT COME ON FOR 3 OR 4 WEEKS AT THAT TIME, HE SAID THAT IT MORE THAN LIKELY WOULD NOT SHOW ANYTHING ON THE DIAGNOSTICS. HE SAID IT COULD ALSO BE AN INTERMITTENT PROBLEM WITH THE STARTER. THEY CHARGED ME $80 TO CHECK THE CONNECTIONS TO THE STARTER AND I STILL HAD THE PROBLEM. THEY SAID THAT MORE THAN LIKELY IT WOULD BE A PROBLEM WITH THE COMPUTER IN THE CAR AND WOULD COST A FEW HUNDRED DOLLARS TO FIX. AFTER DOING MORE RESEARCH ONLINE, I DISCOVERED THAT THIS IS NOT A RANDOM PROBLEM WITH MY VEHICLE, BUT A KNOWN ISSUE THAT SHOULD HAVE BEEN COVERED UNDER A RECALL. I HAVE OWNED BOTH DOMESTIC AND FOREIGN CARS IN THE PAST, AND I HAVE NEVER HAD AS MANY PROBLEMS WITH THE FOREIGN ONES AS I DO WITH THE DOMESTIC. I DON'T PLAN ON BUYING ANOTHER AMERICAN MADE CAR ANYTIME SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260928March 6, 2009
ELECTRICAL SYSTEM
2000 IMPALA INTERMITTENTLY WILL NOT START. SUGGESTION BY DEALERSHIP TO WAIT WITH KEY ONE 5 -20 MINUTES FOR THE SECURITY MODULE TO CLEAR THEN TRY TO START AGAIN. ALSO HAPPENING WITH 2004 IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260955March 6, 2009
SUSPENSION, STEERING
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT END OF HER VEHICLE VIBRATES SEVERELY. THE TIE ROD ENDS, RACK, TRANSMISSION MOUNTS, TIRES, INTERMEDIATE SHAFT, AND BOTH AXLES HAVE BEEN REPLACED, BUT THE VIBRATION STILL PERSISTS. ON MARCH 6, 2009, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND PAID $600 TO HAVE THE VEHICLE REPAIRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO ANOTHER DEALER FOR DIAGNOSTIC TESTING, WHICH WOULD COST $88. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260963March 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
NO CRASHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260980March 6, 2009
STEERING
MY FINGERS DEVELOPED CURVATURES AND TWISTED KNUCKLES. I DEVELOPED LOWER BACK PAIN. SHOULDER PAIN. NECK PAIN. CARPAL TUNNEL. SCIATIC PAIN. REQUIRED PHYSICAL THERAPY BECAUSE I COULD NOT LIFT MY ARM ABOVE SHOULDER HEIGHT. THE STIFF "HIGH EFFORT" STEERING WAS RESULTING IN MY BODY GENERATING FORCES TO OVERCOME THE RESISTANCE OF THE STEERING SYSTEM WHICH WERE RESULTING IN SHOCK LOADS TO MY SKELETAL SYSTEM JOINTS AND BONES. OTHER DRIVERS OF THE STIFF STEERING CHEVROLET IMPALA, SATURN'S, PONTIAC GRAND AM, PICK UP TRUCKS ALL EXPERIENCE THE SAME DEFORMITIES WITH HAND/FINGER FUNCTIONAL LOSSES. *TR UPDATED 05/27/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260766March 5, 2009
ELECTRICAL SYSTEM
I HAVE A 2005 IMPALA SS, THE VEHICLE HAS STARTING PROBLEMS WHICH BEGAN AT 8,000 MILES. IF THE CAR SITS MORE THAN TWO DAYS WITHOUT BEING DRIVEN THE BATTERY GOES DEAD. THERE IS A SERIOUS ELECTRICAL DRAIN ON THE BATTERY. I TOOK THE CAR TO THE DEALERS SERVICE DEPARTMENT ON SEVERAL OCCASIONS, THEY TELL ME THAT THEY CAN FIND ANYTHING WRONG. AT ONE POINT THEY KEPT THE CAR FOR A WEEK, THEN TOLD ME THAT I MUST BE DOING SOMETHING WRONG BECAUSE THEY CAN FIND ANYTHING WRONG WITH THE VEHICLE. THE CAR NOW HAS 17,000 MILES, AND I CONTINUE TO STILL HAVE THE ELECTRICAL DRAIN. I HAVE HAD TO PURCHASE TWO NEW BATTERIES SINCE OWNING THE CAR. I HAVE TO CARRY A PORTABLE POWER SOURCE IN THE TRUNK, TO JUMP START THE VEHICLE. THIS IS NOT RIGHT AND SHOULD NOT BE HAPPENING. THE ELECTRICAL PROBLEM SHOULD HAVE BEEN SOLVED BY NOW. I HAVE BEEN A LOYAL CHEVY OWNER FOR FIFTY YEARS, AND THIS IS THE WAY I'M REWARDED. THE MANUFACTURER AND THE DEALER STILL HAVE NOT LEARNED THAT PROFESSIONAL CUSTOMER SERVICE IS PARAMOUNT. I MAY NEVER BUY ANOTHER GM CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260830March 5, 2009
VEHICLE SPEED CONTROL
OUR COMPLAINT IS ABOUT GM'S UNWILLINGNESS TO RECALL 2005 CHEVY IMPALA'S FOR THE SPEEDOMETER INSTRUMENT CLUSTER (STEPPER MOTOR) ISSUE. APPARENTLY, THEY'VE RECALLED THE TRUCKS BUT NOT THE CARS. THAT'S TOTALLY UNACCEPTABLE. I HAVE TO PAY $500 TO GET THIS FIXED AND THEY ARE AWARE OF THE ISSUE BUT, NOW MY VEHICLE HAS OVER 70,000 MILES WHICH IS ALSO A PROBLEM-I DON'T UNDERSTAND WHY THIS WOULD MATTER - BROKEN IS BROKEN. ANYTHING YOU CAN DO TO HELP TO GET THIS RECALLED WITH NO MILEAGE RESTRICTIONS WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260645March 4, 2009
ENGINE AND ENGINE COOLING
I TOOK MY CAR TO THE SHOP THE OTHER DAY TO HAVE IT CHECKED BECAUSE IT STOPPED GETTING HOT AND I WAS PUTTING ANTIFREEZE IN IT ABOUT ONCE A WEEK. IT WOULD ONLY GET HOT IF I WAS PRESSING ON THE GAS OR WAS DRIVING. THEY TOLD ME IT WAS LEAKING FROM MY HEAD GASKET AND THAT THEY HAVE SEEN THIS PROBLEM WITH THESE CARS OFTEN. THEY TOLD ME TO TAKE IT TO A CHEVY DEALER AND THEY SHOULD FIX IT. IM GOING TO GO TO THE CHEVY DEALER AND SEE IF THEY WILL FIX IT OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260696March 4, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STATS SLOWING DOWN WHEN DRIVING. EVENTUALLY READS ABOUT 20 MPH WHEN DOING REALLY 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260737March 4, 2009
ELECTRICAL SYSTEM
THERE WERE NO EVENTS THAT LEAD TO THIS FAILURE. WITH ALL FUSES OPERATIONAL, I DO NOT HAVE ANY DASHLIGHTS ILLUMINATED AT NIGHT. I HAVE TO USE MY CELL PHONE LIGHT TO PLACE OVER MY SPEEDOMETER CLUSTER PANEL TO VIEW MY SPEED, GAS LEVELS AND ANY WARNING LIGHTS. THIS HAS BEEN ONGOING FOR A LITTLE OVER A YEAR. WHEN MY DAYTIME RUNNING LIGHTS ARE ON, THEY BLINK CONSTANTLY AND OTHER DRIVERS THINK I AM EXPERIENCING AN EMERGENCY. IF I USE MY INTERIOR LIGHTS, THEY FLASH LIKE I AM TRYING TO SIGNAL FOR HELP. SAME IF I OPEN THE VISOR TO USE THE LIGHTED MIRROR. I HAVE NOT HAD THIS REPAIRED SINCE GM WILL NOT GUARANTEE A RESOLUTION WITH A REPAIR. I CANNOT AFFORD TO KEEP GIVING MONEY TO GM DEALERSHIPS WITHOUT A REPAIR. THIS IS VERY DANGEROUS FOR ME AT NIGHT, I CANNOT USE MY CRUISE CONTROL EVERYWHERE. MY TRACTION CONTROL WILL NOT DISENGAGE EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260570March 3, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TWO REAR BRAKES WERE RUSTED AND WORN DOWN TO THE POINT THAT ONLY HALF OF THE BRAKE SHOES WERE USED. THE ROTORS AND BRAKES WERE REPLACED. A FEW MONTHS AFTER THE REPAIRS, HE HEARD A NOISE AND NOTICED THAT THE TWO FRONT BRAKE SHOES HAD SPLIT INTO TWO PIECES. THE TWO FRONT BRAKES, ROTORS, AND BRAKE SHOES WERE ALL REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260613March 3, 2009
STEERING
POWER STEERING PUMP SQUEAL AND EVENTUAL FAILURE, 1ST REPORT, COULD NOT FIND SOURCE, 2ND REPORT, POWER STEERING R/R 3RD REPORT, POWER STEERING R/R. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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