Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10260462March 2, 2009
EXTERIOR LIGHTING, VISIBILITY
BOUGHT THE CAR FROM A RELATIVE. HAS HAD THE PROBLEM THE ENTIRE TIME I OWNED IT. I WAS TOLD TO JUST NEVER USE THE HIGH BEAMS. THEY DON'T STAY ON ANYWAY. I RECENTLY SPOKE TO A CHEVROLET MECHANIC THAT STATED THAT ALMOST ALL IMPALAS THAT COME IN ON TRADE HAVE A DEFECTIVE HEADLIGHT DIMMER SWITCH. $300-400 REPAIR. I HAVE NO HIGH BEAMS. SWITCH HAS BEEN BAD ENTIRE TIME. BUT IF EVERY IMPALA THAT COMES INTO THE DEALERSHIP HAS THIS ISSUE WHY IS THERE NO RECALL. I ASK EVERY IMPALA OWNER TO FILE A COMPLAINT. ESPECIALLY SINCE SOMETIMES THE LIGHTS JUST GO OUT, WHICH MAY CAUSE AN ACCIDENT. LETS GET THIS TAKEN CARE OF. ESPECIALLY SINCE GM KNOWS OF THE PROBLEM AND IS DOING NOTHING TO ADDRESS IT. ALSO HAVE THE PROBLEM WITH THE WIPERS GOING TO THE FULL UP POSITION WHEN TURNING THEM OFF. HEARD THIS IS ALSO A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260493March 2, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER STARTED READING INCORRECTLY. IT GOES UP, BUT DOES NOT GO BACK DOWN WHEN YOU SLOW DOWN. NOW THE TEMPERATURE GAUGE IS DOING THE SAME THING. I ALSO OWNED A 2004 CHEVROLET SILVERADO 4X4 THAT HAD THE SAME PROBLEM. THE CHEVROLET DEALER REPAIRED THE PROBLEM AT NO COST TO ME. HOWEVER, WHEN I CONTACTED CHEVROLET ABOUT THE 2004 IMPALA, I WAS TOLD THAT THEY KNEW ABOUT THE PROBLEM, BUT WERE NOT CORRECTING IT AT THAT TIME UNDER ANY RECALL. IF I WANTED THE PROBLEM FIXED, I WOULD HAVE TO PAY FOR IT MYSELF. I FEEL THAT THIS IS A SAFETY ISSUE THAT CHEVROLET SHOULD CORRECT AS THEY DID WITH THE 2004 SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260350March 1, 2009
EXTERIOR LIGHTING
HEADLIGHTS ON THIS VEHICLE GO OUT WITH OUT WARNING, AND UNABLE TO CONTROL THE HEADLIGHT BRIGHT AND DIM FUNCTION WITH THE STEERING COLUMN CONTROL LEVER. THIS IS A VERY UNSAFE CONDITION WHEN TRAVELING AT NIGHT AND AN INTERNET SEARCH PULLS UP NUMEROUS COMPLAINTS OF THE SAME PROBLEM WITH THIS MODEL CAR IN THE 2000-2004 RANGE. WHAT IS THE STATUS OF THE INVESTIGATION FOR THIS PROBLEM AS REPORTED IN MAY 2006? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260376March 1, 2009
ELECTRICAL SYSTEM
PASSKEY THEFT DETTERENT SYSTEM FAILS NOT ALLOWING CAR TO START. THERE IS NO WORK AROUND EXCEPT TO RETURN CAR TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260302February 28, 2009
SEATS
I HAVE A 2000 IMPALA LS AND THE RT SIDE SEAT WARMER OVER HEATED AND ALMOST CAUGHT ON FIRE. MY LOCAL CHEVY DEALERSHIP SAID THEY HAD SEEN SEVERAL DO THIS, BUT THERE'S NO RECALL. MY HUSBAND UNPLUGGED IT AND REMOVE FUSE. NOW THE SEAT IS ALL BURNED AND CRACKING, LOOKS VERY BAD. WHY WASN'T THERE A RECALL ON THIS? I'VE READ WHERE SOME PEOPLE HAVE HAD THEIR SEAT TO CATCH ON FIRE AND BLAZE UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260262February 27, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 CHEVY IMPALA - DID FINE THE FIRST YEAR OR SO. ENGINE LIGHT STARTED COMING ON. LONG STORY SHORT - BEEN HAVING TO MAKE SURE THERE'S ALWAYS ANTIFREEZE FOR YEARS NOW AND HOPING AND PRAYING I DON'T END UP ON THE SIDE OF THE ROAD. NOW I'M NOTICING HAVING TO ADD 1/2 TO 3/4 GALLON OF ANTIFREEZE EVERYDAY. TEMP LIGHT GOES OFF AND ON. ENGINE LIGHT WENT OFF WHICH WORRIES ME MORE THAN WHEN IT'S ON. NOW NOTICING ANTIFREEZE BURNING AFTER I HAVE DROVE IT A LITTLE WHILE. LEAVES ME A LITTLE PUDDLE NOW EACH NIGHT. SEEMS TO LOSE ANTIFREEZE MORE IN THE WINTER WHILE RUNNING THE HEATER THAN IT DOES IN THE SUMMER. TIRED OF STRESSING ABOUT THE POS!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259773February 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS.. JERKING WHEN TRYING TO BACK IN A PARKING SPACE. SEALS HAD TO BE REPLACE DUE TO A TRANSMISSION LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259788February 24, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER BECAME ERRATIC AND COMPLETELY STOPPED WORKING; STUCK ON 80 OR 100 MPH AT ALL TIMES. DANGEROUS TO DRIVE IN POOR WEATHER DUE TO INABILITY TO JUDGE SPEED OF VEHICLE ACCURATELY. THIS COULD LEAD TO POSSIBLE MOTOR VEHICLE ACCIDENT AND/OR SPEEDING TICKETS. NOTHING DONE BY OWNER AT THIS TIME DUE TO COSTLY REPAIR; FEEL GM RECALL APPROPRIATE DUE TO MANY ONLINE COMPLAINTS FOR SAME ISSUE. THIS EQUIPMENT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259827February 24, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA STOPS WORKING RANDOMLY. IT SOMETIMES GOES UP WAY PAST 120 MPH. ODDLY, I'M ABLE TO RESET IT BY TURNING THE CAR OFF AND THE TURNING THE KEY TO THE A/C POSITION. THIS ONLY SETS THE SPEEDOMETER BACK A LITTLE WAY EACH TIME SO I HAVE TO TURN THE KEY BACK AND FORTH LIKE 20 TIMES TO GET THE SPEEDOMETER TO RESET BACK TO ZERO. IT'LL WORK FINE FOR A LITTLE WHILE AND THEN IT'LL GO CRAZY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259639February 23, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENT PANEL WERE INOPERATIVE AND DISPLAYED INACCURATE READINGS. AS A CONSEQUENCE, SHE CANNOT DETERMINE HOW FAST SHE IS TRAVELING, WHICH IS HAZARDOUS. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 58,500. UPDATED 3/16/09 *CN UPDATED 03/19/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259645February 23, 2009
EXTERIOR LIGHTING
THE HEADLIGHTS GO COMPLETELY OUT OCCASIONALLY WHEN SWITCHING ON THE HIGH BEAMS. IT HAS DONE THIS INTERMITTENTLY FOR SOME TIME. THEY WILL COME ON WHEN YOU SWITCH THEM AGAIN. THE CAR IS A 2004 CHEVROLET IMPALA SS. IT FIRST STARTED IT ABOUT 2 YRS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259691February 23, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON MOST OCCASIONS, HE WOULD HAVE TO WAIT FIFTEEN MINUTES FOR THE VEHICLE TO CRANK. THE DEALER COULD NOT FIND ANY FAILURES OR ERROR CODES WITH THE VEHICLE. DURING THE FAILURE, THE ENGINE FAILS TO START, BUT ALL THE OTHER COMPONENTS WORK NORMALLY. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259712February 23, 2009
ELECTRICAL SYSTEM
SPEEDOMETER AND TACHOMETER STARTED READING ERRATICALLY CONSTANTLY. I DID NOT HAVE THE ABILITY TO KNOW WHAT SPEED I WAS GOING. INSTRUMENT CLUSTER WAS REPLACED AT DEALERSHIP. THE OLD PART WAS NOT MADE AVAILABLE, THEY SAID IT HAD TO BE RETURNED TO BE REFURBISHED. COST: $508.28. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259591February 22, 2009
ELECTRICAL SYSTEM
DRIVING MY 2004 CHEVROLET IMPALA ON THE EXPRESSWAY, AT THE SPEED LIMIT OF 65 IN RUSH HOUR TRAFFIC MY SPEEDOMETER STARTED ADVANCING UNTIL IT WAS OVER 120MPH. I MAINTAIN MY PLACE, PACING THE OTHER BUT I HAD NO IDEA OF MY SPEED. I FOUND OUT THAT IMPALAS HAVE A HISTORY OF DEFECTIVE SPEEDOMETERS. SINCE MY VEHICLE WAS OVER WARRANTY, THEY WANTED TO CHARGE ME TO REPLACE THE SPEEDOMETER. A GM MECHANIC TOLD ME HOW TO TEMP FIX IT, BUT I RECURS OFTEN. GM MUST RECALL THESE DEFECTIVE SPEEDOMETERS! EVEN IF YOU TAKE YOUR VEHICLE TO A MECHANIC OR GM DEALERSHIP YOU DON'T KNOW IF THE TEMP FIXED IT OR ACTUALLY REPLACED THE SPEEDOMETER? SOMEONE IS GOING TO GET KILLED BECAUSE THEY CAN NOT JUDGE THEIR HIGHWAY SPEED. I UNDERSTAND THAT SOME OTHER GM VEHICLES (EG.TAHOE) HAS THE SAME PROBLEM. CAN YOU GET US A RECALL AND FIX? GM MECHANICS KNOW ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259562February 21, 2009
ELECTRICAL SYSTEM
SPEEDOMETER READING TO SLOW THEN TO FAST NOW NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259417February 20, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT NOTICED THAT A SECURITY WARNING INDICATOR WOULD SPORADICALLY ILLUMINATE ON THE INSTRUMENT PANEL AND THE VEHICLE FAILED TO START. SHE TOOK THE VEHICLE TO THE DEALER, BUT A DIAGNOSTIC TEST WAS NOT PERFORMED. THE TECHNICIAN STATED THAT IT WOULD COST APPROXIMATELY $600 TO HAVE THE SECURITY SYSTEM RE-WIRED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 86,776.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259455February 20, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE ENGINE AFTER SEVERAL ATTEMPTS. THE VEHICLE FINALLY STARTED FIFTEEN MINUTES LATER. SUDDENLY, THE SECURITY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURES OCCURRED SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE PASSLOCK SENSOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259298February 19, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE TEMPERATURE GAUGE FIRST FLUCTUATE GREATLY EVERYTIME THE CAR WAS TURNED ON, THEN IT JUST STOPPED. THEN THE SPEEDOMETER DID THE SAME THING. THE SPEEDOMETER NOW STAYS STATIONARY BELOW 0 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259372February 19, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHILE MY COMPLAINT MAY NOT BE 'SAFETY' RELATED, IT IS CERTAINLY AN ISSUE. I HAVE 2004 CHEVY IMPALA THAT IS SUFFERING FROM A COMMON AND KNOWN PASSLOCK PROBLEM. HOW CAN CHEVY BE ALLOWED TO PRODUCE FAULTY PRODUCTS? IF THIS IS GOING ON HOW DO I KNOW THAT THE SAFETY FEATURES ON MY CAR WILL WORK? I AM SO DISTURBED BY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259203February 18, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT HER HEAD LAMPS DIMMED PERIODICALLY. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HEAD LIGHT MODULAR FAILED AND COULD BE REPAIRED AT THE COST OF $500. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,200 AND CURRENT MILEAGE WAS 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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