Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10264941April 10, 2009
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NO CRASH, BUT THE SPEEDOMETER, TACHOMETER,GAS GAUGE GOES WACKY MOST OF THE TIME THE GAS GAUGE DOES NOT WORK AT ALL, THE SPEEDOMETER WORKS ABOUT 25 PERCENT OF THE TIME, I HAVE READ COMPLAINTS FROM OTHER IMPALA OWNERS ON LINE AND THEY ALL HAVE THE SAME PROBLEM, WHAT I WOULD LIKE TO SEE IS A RECALL FROM G.M. IT IS A SAFETY CONCERN BECAUSE YOU DON'T KNOW HOW FAST YOU ARE GOING. ALSO MOST OF THEM SAID THE TEMP. GAUGE GOES ALSO AND THAT CONCERNS ME IF YOU CAR WOULD OVERHEAT YOU WOULDN'T EVEN KNOW THAT IT HAPPENED, UNTIL IT WAS TO LATE, NOW YOU WOULD HAVE TO INVEST IN A NEW MOTOR AND THAT IS WAY TO COSTLY. PLEASE SEE IF THERE IS ANYTHING YOU CAN DO TO HELP THE PROBLEM TO BE FIXED, WERE ALL IN THIS TOGETHER. THEY ALSO SAID THAT THE REPAIR WAS TO COST $500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264859April 9, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM IN THE VEHICLE WAS FAULTY AND A MAJOR SAFETY RISK. THE TURN SIGNALS DO NOT WORK, THE DOME LIGHT REMAINS ILLUMINATED, THE TRUNK OPENS AUTOMATICALLY, THE SECURITY LIGHT ILLUMINATES, THE HEADLIGHTS FLASH OFF AND ON, AND THE DAYTIME RUNNING LAMPS DO NOT ILLUMINATE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 205,000 AND FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264443April 8, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER OCCASIONALLY MALFUNCTIONS. BROUGHT TO DEALER BUT DEALER STATES THAT THERE IS NOTHING THEY CAN DO UNTIL IT MALFUNCTIONS PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264158April 4, 2009
ELECTRICAL SYSTEM
I HAVE A 2001 CHEVY IMPALA AND WHEN YOU GO TO START THE CAR IT WON'T START. IT DOESN'T DO IT ALL THE TIME, BUT WHEN IT HAPPENS IT TAKES NUMEROUS ATTEMPTS WITH THE KEY TO GET IT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264035April 3, 2009
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
AT 38,000 MILES...THE SPEEDOMETOR FAILS WHEN YOU ARE ON THE HIGHWAY. AT FIRST IT JUST SLOWLY DROPPED TO 0. THEN THE THERMOMETER WENT HAYWIRE; I CK'D THE ENGINE EVERYTHING WAS FINE...IT REGISTERS ALL AROUND THE GLOBE NOW. NOW THE SPEEDOMETOER WORKS WHEN IT WANTS TO....I TRAVEL A LOT, AND THIS THING SETTLES DOWN AFTER A LONG TRIP HOPEFULLY...LAST TIME IT WENT TO THE BOTTOM OF THE GAUGE. I JUST CAN'T WAIT FOR A COP TO SEE MY MALFUNCTION. CAN HE STILL GIVE ME A TICKET IF I LEGALLY HAVE NO IDEA HOW FAST I AM TRAVELING? LEGALLY YOU SHOULD GET THAT TICKET! MAKE ME SEE A JUDGE GM! I BOUGHT A GM CERTIFIED CAR IN ORDER TO FIND OUT THAT IT DOES NOT MEAN ANYTHING! YOUR BRAKES ARE KILLING ME TOO! MY BOSS'S TOYOTA IS GOING ON 80,000 MI. THEY WILL BE GOOD FOR 100,000.00 MI. I AM THE ONE PUTTING ON THE HIGHWAY MILES HERE! I AM AT APPROX. 50,000.00 MILES. REMEMBER...I GOT THE CAR AT 28,000.00 MILES. I AM A HIGHWAY TRAVELER.....IN JUST A YEAR I HAVE PUT ON 20,000.00 MILES. HIGHWAY MILES! I THINK GM GOT BAD BRAKES! THE ROTORS ARE DONE! I THOUGHT I WAS BUYING A SAFE TRUSTWORTHY CAR. I GOT TRASH. I WILL BUY FOREIGN NEXT TIME; ESPECIALLY IF YOU DO NOT COVER MY INSTRUMENT CLUSTER GONE WRONG! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263929April 2, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING DOWN THE ROAD AND NOTICED MY SPEEDOMETER QUIT WORKING. WILL RESET ITSELF AFTER CAR HAS BEEN TURNED OFF AND SAT FOR AT LEAST 30 MINUTES. THIS WAS HAPPENING OCCASIONALLY, BUT NOW IT IS A DAILY THING; ALMOST EVERY TIME I GET IN THE CAR. SOMETIMES THE SPEEDOMETER WILL QUIT AFTER BEING IN STOP AND GO TRAFFIC OR AFTER HITTING A HARD BUMP AND THEN THE SPEEDOMETER WILL GET STUCK ON ONE FIGURE. SOMETIMES IT IS STUCK ON ZERO OR 25 MPH. I HAVE TAKEN IT TO BE REPAIRED BUT IT WON'T ACT UP FOR THE SERVICE GUY. IT IS A HAZARD WHEN DRIVING BECAUSE NOT KNOWING WHAT SPEED I AM GOING CAN CAUSE AN ACCIDENT. WHEN RESEARCHING FOR A RECALL, I HAVE SEEN HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263879April 1, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH DOWNHILL, THE STEERING WHEEL VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER EXPERIENCED DIFFICULTY STEERING THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE BRAKE ROTORS. THE TECHNICIAN RESURFACED THE FRONT BRAKE ROTORS, BUT THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED PROPERLY. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 26,500. UPDATED 12/08/09. *LJ THE CONSUMER STATED THE BRAKES PULSATED WHEN THEY WERE APPLIED. UPDATED 12/10/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263647March 30, 2009
AIR BAGS:FRONTAL, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
CHEVROLET CUSTOMER SERVICE STATES THAT THE NHTSA CAMPAIGN NOTICES - 07E021000 & 02V222000 - DO NOT APPLY TO MY 2002 CHEVY IMPALA LS. CHEVROLET DOES NOT RECOGNIZE OR CROSS REFERENCE YOUR CAMPAIGN NUMBERS. THEY STATED TO ME THAT THE INFORMATION PROVIDED BY NHTSA IS "FALSE". I THINK CHEVROLET CUSTOMER SERVICE IS LYING. HELP NEEDED. PLEASE DON'T SEND ME SOME LEGAL JARGON ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263530March 29, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 05 IMPALA DIDN'T WORK PROPERLY. IT WOULD AT TIMES STOP WORKING, AND OTHERS, NOT READ THE CORRECT SPEED. THE SPEEDO JUT STOPPED WORKING PROPERLY. IT WOULD DO THAT ALL THE TIME, ESPECIALLY WHEN IT WOULD GET DAMP OR HUMID OUT. I CHECKED AND GM DID NOTHING TO RECALL IT. I HAD TO PAY $300 TO REPLACE THE INSTRUMENT CLUSTER. THIS IS A VERY COMMON PROBLEM WITH IMPALAS. GM WON'T RECALL IT OR ANYTHING. IT CAN'T BE SAFE DRIVING A CAR AND NOT HAVING ANY IDEA HOW FAST YOU'RE GOING. I REALLY THINK GM SHOULD BE PRESSURED NOT RECALLING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263557March 29, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I WAS DRIVING MY CAR AND ALL OF A SUDDEN I LOST ACCELERATION. MY CAR FELT LIKE IT DIDN'T HAVE ANY POWER. SO WHEN I PRESS ON THE GAS, I HAVE TO HAVE THE PEDAL ALMOST TO THE FLOOR TO GET MY CAR TO GO. MY HUSBAND IS A MECHANIC AND HE CHECKED OUT THE FUEL PUMP AND FUEL FILTER AND HOOKED THE CAR TO THE COMPUTER AT WORK TO FIND OUT WHAT THE PROBLEM COULD BE AND NOTHING CAME BACK. SO WE GOT ONLINE AND STARTED LOOKING UP DEFECTS IN IMPALA'S AND FOR THE 2002 IMPALA, THEY HAVE HAD TO REPLACE THE CATALYTIC CONVERTERS BECAUSE OF THEM BEING DEFECTIVE. MY CAR HAS 96,000 MILES ON IT SO ACCORDING TO THE INTERNET INFORMATION I HAVE GATHERED, MY CAR SHOULD BE FIXED FOR FREE AT A CHEVY DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263343March 28, 2009
STEERING
INTERMEDIATE STEERING SHAFT FAILURE, AGAIN. FIRST FAILURE WAS AT TIME OF PURCHASE, APROX 26,000 MILES, STEERING SHAFT WAS REPLACED. HAVE BEEN REPORTING TO DEALERSHIPS NOISES AND UNSAFE STEERING CONCERNS EVER SINCE THEN AND NOTHING HAS BEEN DONE. NOW OUT OF WARRANTY AT 46,000 MILES, STEERING SHAFT AGAIN IS NEEDING REPLACED. FURTHER INFORMATION IS AVAILABLE AT WWW.CERTIFIEDLEMON.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263340March 28, 2009
PARKING BRAKE
PARKING BRAKE WILL NOT HOLD IN REVERSE. DEALERSHIP AND GM STATES THIS IS "NORMAL." DOES NOT EVEN HOLD ON A SLIGHT INCLINE, AND ON SOME DRIVE WAYS THE CAR GETS STUCK IN PARK BECAUSE OF THIS. KNOWN AS "TORQUE LOCK", THE CAR WILL NOT DISENGAGE FROM GEAR BECAUSE OF LOAD ON TRANSMISSION. I HAVE TO HAVE SOMEONE ROCK THE CAR BACK AND FOURTH TO DISENGAGE TRANSMISSION. FEAR THE TRANSMISSION IS EXPERIENCING EXCESS STRESS AND MAY NOT HOLD CAUSING ACCIDENT OR INJURY TO UNSUSPECTING PEOPLE BEHIND THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263341March 28, 2009
TIRES, TIRES:TREAD/BELT
VIBRATION AND PULLING ON HIGHWAY IN SPEEDS ABOVE 60MPH. HAD TIRES ROTATED/BALANCED AND NUMEROUS ALIGNMENTS PERFORMED WITHOUT RESOLUTION. THIRD PARTY INSPECTED TIRES AND FOUND "TREAD SEPARATION" ON 3 OF THE 4 TIRES. TIRES EXHIBITED THESE PROBLEMS SINCE ABOUT 29000 MILES AND WERE REPLACED AT 36000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263342March 28, 2009
VISIBILITY
PASSENGER FRONT WINDOW MAKES SCREECHING NOISE WHEN ROLLING DOWN. OUTER SEAL WAS REPLACED MID LAST YEAR, AND WAS QUOTED AT DEALERSHIP OF BEING IN NEED OF REPLACEMENT AGAIN. WINDOW ALSO "STICKS" WHEN GOING DOWN. WINDOW ALREADY HAD LIGHT SCRATCHES PREVIOUSLY, AND THOSE SCRATCHES ARE GETTING WORSE. BELIEVE TO BE SAME FAILURE AS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263519March 28, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CLUSTER FOR ALL DASH GAUGES HAS GONE OUT. HAVE REPLACED IT 3 TIMES AND STILL HAVING TROUBLE. OTHER CHEVY MODELS WERE RECALLED FOR THIS IN THE RECENT PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263236March 27, 2009
EXTERIOR LIGHTING
ON MARCH 19, 2008 I WAS DRIVING TO WORK AT 5AM AND TURNING ON MY HIGHBEAMS. A CAR WAS COMING OVER THE HILL SO I TURNED OFF MY HIGHBEAMS AND MY HEADLIGHTS TURNED OFF. IN A PANIC I HIT THE BRAKES AND ENDED UP PUTTING MY CAR IN THE DITCH. I WAS ABLE TO DRIVE IT OUT OF THE DITCH BUT I WAS PRETTY SHOOK UP. AFTER JIGGLING MY DIMMER SWITCH I WAS ABLE TO GET MY HEADLIGHTS AGAIN. I TOOK MY CAR TO THE MECHANIC AND HE TOLD ME THAT IT WAS THE DIMMER SWITCH THAT NEEDED REPLACED AND IT WOULD COST $450. I FOUND AN AFTER MARKET ONE ONLINE AND PUT IT IN MYSELF FOR $350. I NOTICED MY LIGHTS FLICKERING BEFORE THIS EVENT BUT THOUGHT NOTHING OF IT. USUALLY IT WAS 1 OR 2 TIMES A WEEK FOR TWO WEEKS WHEN THE SWITCH FINALLY WENT OUT COMPLETELY. I WOULD LIKE THIS TO BE A RECALL ON ALL DIMMER SWITCHES DUE TO THE FACT THAT I COULD HAVE BEEN INVOLVED IN A SERIOUS OR FATAL ACCIDENT. THE HEADLIGHTS AND INSTRUMENT LIGHTS ARE THE MOST IMPORTANT THING ON A VEHICLE WHEN TRAVELING IN THE DARK. IN MY CASE I WAS LUCKY NOT TO HAVE HAD THIS HAPPEN DURING BAD ROAD CONDITIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10263284March 27, 2009
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HE WOULD TURN OFF THE VEHICLE, IT FAILED TO RESTART. INITIALLY, THE FAILURE WAS INTERMITTENT, BUT IT NOW OCCURS EVERYTIME THE VEHICLE IS DRIVEN. THE SECURITY SYSTEM WOULD LOCK UP THE INJECTORS AND HE WOULD HAVE TO TURN THE KEY ON FOR 10-15 MINUTES TO REPROGRAM THE MODULE. AFTERWARDS, THE VEHICLE WOULD RESTART. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SECURITY SYSTEM WAS THE CAUSE OF THE FAILURE. THE CONTACT PAID APPROXIMATELY $700 FOR THE REPAIR, BUT IT DID NOT REMEDY THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263030March 25, 2009
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SECURITY LIGHT COMES ON, LOCKS THE IGNITION, AND DOESN'T ALLOW THE CAR TO CRANK AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262884March 24, 2009
FUEL SYSTEM, GASOLINE:DELIVERY
FIRST OCCURRENCE 01-08 IS EXACTLY DEPICTED IN NHTSA #04V090000. REPAIR COST $1,600. SECOND OCCURRENCE 01-09 IS REPEAT OF PRIOR, THIS TIME EXPLOSION CAUSED ENGINE FIRE. CAR AT DEALERSHIP, REPAIRS APPROX. $2,000. GM SAYS VIN IS NOT IN RECALL SERIES. HAVE FOUND OTHER PEOPLE WITH SAME COMPLAINT ON INTERNET. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10262779March 23, 2009
STEERING
I WAS DRIVING VEHICLE AND WENT TO TURN ONTO MY STREET AND POWER STEERING FAILED CAUSING LOSS OF STEERING AND CAME CLOSE TO HITTING A UTILITY POLE. UPON INSPECTION I NOTICED HYDRAULIC PIPING FOR THE POWER STEERING HAD SPRUNG A LEAK. IN SEARCHING FOR A BULLETIN I DISCOVERED #060232014. NHTSA CAMPAIGN#10020769. I HAVE SET AN APPOINTMENT AT A DEALERSHIP TO REPAIR. HOWEVER,THIS INCIDENT COULD HAVE HAD FATAL OUTCOME. I BELIEVE THAT THIS GOES BEYOND A SERVICE BULLETIN AND SHOULD BE FURTHER INVESIGATED. LOSS OF LIFE SHOULD NOT BE THE DETERMINING FACTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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