Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10266475April 23, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING, THERE IS AN ELECTRICAL ISSUE WHERE THE DASH LIGHTS AND HEADLIGHT WILL FLICKER. ON A FEW OCCASIONS, THE INSTRUMENT DISPLAY WOULD ACTUALLY GO OUT FOR A SECOND, AND AT THE SAME TIME THE HEADLIGHTS WOULD DIM TO THE POINT WHERE IT IS NOT SAFE TO DRIVE AT NIGHT. THIS IS AN INTERMITTENT PROBLEM NOTED AT ALL SPEEDS, AND IS A DISTRACTION TO THE DRIVER, ONCOMING TRAFFIC, AND TRAFFIC BEING FOLLOWED! A CHEVY DEALER ACKNOWLEDGE THE PROBLEM AND IDENTIFIED IT IN TECHNICAL SERVICE BULLETIN #07-08-42-008; HOWEVER THIS IS MORE OF A SAFETY CONCERN (ESPECIALLY FOR NIGHT DRIVING) THAN AN INCONVENIENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266356April 22, 2009
ELECTRICAL SYSTEM
MY FAULTY PASSLOCK SYSTEM CAUSES CAR NOT TO RECOGNIZE THE KEY AND DISABLES THE ENGINE FOR ANYWHERE FROM 10MINUTES TO SEVERAL HOURS. SOMETIMES THE "SECURITY" LIGHT WILL APPEAR IN THE MESSAGE CENTER WHILE I'M DRIVING, BUT MOST TIMES IT HAPPENS WITHOUT WARNING. I WILL PUT IN THE KEY, BUT WHEN I TURN IT, THE ENGINE IS DISABLED AND THE "SECURITY" LIGHT BLINKS. I HAVE TO WAIT 10MINUTES FOR IT TO RESTART, AND MORE OFTEN THAN NOT, IT JUST TRIPS ITSELF CONTINUALLY AND I'LL BE STUCK FOR 30MINUTES OR MORE. I HAVE BEEN LEFT STRANDED COUNTLESS TIMES IN THE HEAT, AND DREAD EVEN STOPPING FOR GAS FOR FEAR THAT MY CAR WON'T START AGAIN. IT IS A CONSTANT PROBLEM WHEN I TRAVEL OUT OF TOWN, AS I FEAR THAT IF I STOP IN A SMALL TOWN, I'LL BE COMPLETELY STRANDED IF MY CAR DOESN'T START BACK UP. TWO WEEKS AGO I DROVE OUT OF TOWN AND WENT 6 HOURS ONE WAY WITHOUT STOPPING BECAUSE THE SECURITY LIGHT WAS ON. THIS IS A HUGE PROBLEM, AND A HAZARD TO PEOPLE'S HEALTH. IT'S ALSO DANGEROUS IF I GET A FLAT TIRE ON THE HIGHWAY AND IT WON'T START BACK UP, THEN I AM IN DANGER FOR NO REASON. I'VE ALSO WORRIED ABOUT PARKING IN A SCARIER PART OF TOWN, AND NOT BEING ABLE TO JUST DRIVE AWAY SAFELY IF I SEE SOME SHADY PEOPLE LURKING AROUND. THERE IS NO FIX FOR THIS, AS THE DEALER WILL CHARGE $600 AND NOT CORRECT THE ISSUE. MY 2000 IMPALA SHOULD BE RECALLED, AS THIS OBVIOUSLY FAULTY PASSLOCK SYSTEM POSES A THREAT TO HUMAN HEALTH AND SAFETY. I WILL NEVER BUY A CHEVY, GM, OR DODGE CAR AGAIN BECAUSE OF THIS ISSUE THAT CHEVY HAS CONTINUED TO IGNORE. THOUSANDS COMPLAIN ON CHEVY FORUMS BUT NOTHING HAS BEEN DONE ABOUT IT. BIG BIG PROBLEM HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266399April 22, 2009
ELECTRICAL SYSTEM
MY 2003 CHEVY IMPALA SECURITY LIGHT COMES ON DURING DRIVING CAR WILL STALL OR DIE CAUSING ME TO HAVE TO CROSS TRAFFIC A T COAST TO GET THE EMERGENCY LANE OF ROAD WHICH IS DANGEROUS. MANY TIMES WHEN I GO TO START VEHICLE IT DOES NOTHING. AFTER DOING SOME ONLINE RESEARCH I FOUND THAT THIS A COMMON ISSUE WITH THESE VEHICLES. THIS IS CLEARLY A MANUFACTURE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266424April 22, 2009
ELECTRICAL SYSTEM
I WAS DRIVING MY CAR AND NOTICE THAT I WAS GOING 80MPH, BUT I COULD NOT HAVE BEEN GOING THAT FAST. I PULLED OVER TO THE SIDE OF THE ROAD SCARED! NOTICED THAT MY CAR WAS STILL STUCK ON 80MPH. A FEW WEEKS LATER THE GAGE THAT TELLS ME THAT THE CAR IS OVER HEATING WENT OUT ON ME AS WELL. IT COST WAY TO MUCH TO REPAIR THIS DEFECT THAT MANY PEOPLE ARE HAVING WITH THIS MAKE AND MODEL OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266430April 22, 2009
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
PASSLOCK SENSOR ISSUES. SOMETIMES IT JUST WON'T START AND THEN I WAIT THE 8-10 MINUTES FOR IT TO RESET AND THEN IT WILL START. BEEN TOLD BY THE CHEVY DEALER THAT IT WILL BE ABOUT 800.00 TO FIX IT. I AM ALSO HAVING PROBLEMS WITH THE SENSOR IN THE ABS WHEELS GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266265April 21, 2009
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
8-10-2005 I BOUGHT IT USED MILEAGE WAS 91186 7-5-2006 TOOK IT INTO THE SHOP THEY REPLACED INTAKE/VC/HEAD/GASKETSFLUSHED RADIATOR REPLACED H2O PUMP/THERMOSTAT COOLANT OIL CHANGE RESURFACE HEADS COVERED BY GUARDIAN WARRANTY OVER $1700.00 DOLLARS 2/2008 IT STARTED ALL OVER LOW COOLANT LIGHT IT WOULD GET HOT BROWNISH LOOKING WATER REPLACED RADIATOR/HOSES/WATERPUMP/COOLANTSENSER /THERMOTSTAT/FLUSHED COOLANT SYSTEM BUT IT STILLWOULD GET HOT/BUT IF YOU TURN ON THE HEATER ON HOT BUT IT WOULD NEVER BLOW OUT HOT AIR IT WAS COLD ONLY IT SMELL AS IF THEIRS COOLANT SEEPING INTO THE MOTOR OIL MY MILEAGE AT THE FIRST REPAIR WAS 102100 MY MILEAGE AS OF TO DAY139297 AS IT SIT IN DRIVE WAY I STILL HAVE PAYMENTS OF 300.00AMONTH IM PAYING FOR 11MORE MONTHS AND CANT EVEN DRIVE IT NOT EVEN A1/2MILE TO WORK I BEEN TOLD ITS AFFECT IN THE CLOSED COOLINGSYSTEM AND DEX COOL IT INTERNAL AND I CANT AFFORD THE REPAIR OR THE PAYMENT BUT IM STUCK WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266118April 20, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
IN JANUARY 2007 I PURCHASED A 2006 CHEVY IMPALA AND APPROXIMATELY 6 MONTHS LATER I HAD MY FIRST PROBLEM WITH THE CAR. FIRST PROBLEM: "SERVICE TIRE MONITOR SYSTEM" (7/07) I TOOK THE CAR TO THE DEALERSHIP AND THE SENSORS WERE REPLACED FOR FREE IN TWO OF THE TIRES. I HAVE SINCE EXPERIENCED THIS SAME PROBLEM OVER AND OVER AGAIN. I DID NOT HAVE THIS FIXED AT ALL IN 2008 BECAUSE THE DEALERSHIP WANTS TO CHARGE ME FOR THE REPLACEMENT OF THE SENSORS. I JUST LET THE MONITOR CONTINUE TO BLINK ON AND OFF. I HAD IT REPLACED IN 4/09 DUE TO OTHER STANDARD REPLACEMENTS. SECOND PROBLEM: HEATING (FOUND PROBLEM 10/07) TO GET HEAT IN THE CAR YOUR FOOT MUST BE ON THE PEDDLE AND THE CAR MUST BE MOVING. THE MOMENT YOU TAKE YOUR FOOT OFF THE PEDDLE TO PRESS THE BRAKE, THE HEATER GOES OUT AND THE AIR TURNS COLD. THIS PROBLEM WAS FIXED IN 4/09, WHEN THE OTHER REPLACEMENT PARTS WERE FIXED. THIRD PROBLEM: ON AND OFF JERKING (9/07) IF YOU ARE AT A STOP LIGHT AND IT TURNS GREEN. YOU PRESS ON THE GAS TANK BUT THE CAR DOES NOT GO ANYWHERE FOR A MOMENT. THEN IT JERKS AND TAKES OFF. IT SEEMS LIKE THERE IS A DELAY IN THE THINKING PROCESS LIKE THE CAR IS NOT AWARE IT SHOULD GO WHEN YOU PRESS THE GAS. IN 4/09 I ADDRESSED THIS PROBLEM WITH THE DEALERSHIP BUT NOTHING COULD BE FOUND WRONG WITH THE CAR AND OF COURSE IT DID NOT HAPPEN WHEN THEY TOOK IT FOR A TEST DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266128April 20, 2009
STEERING
NOT BEEN NOTIFIED BY G.M. ABOUT SAFETY DEFECT, I JUST HAPPEN TO TAKE MY CAR IN THE SHOP AND HAD TO PAY FOR A RECALL ; I HAVE A 2002 IMPALA THE STEERING SHAKES, I FEEL SOMETHING RATTLING AROUND IN THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265988April 19, 2009
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA DASHBOARD CLUSTER FAILURE. THE INSTRUMENTATION PROVIDES INACCURATE DATA, SPEED, FUEL AND TEMPERATURE GAUGES ARE NOT ACCURATE. SPEED SHOWS MORE THAN 100 MPH STANDING STILL. CAR HAS 44,000 MILES AND NO LONGER UNDER WARRANTY SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265990April 19, 2009
ENGINE AND ENGINE COOLING
MY 2002 CHEVORLET IMPALA HAS A PROBLEM WITH THE INTAKE GASKETS LEAKING. I TOOK IT IN TO THE DEALER AND THEY TOLD ME THAT THIS IS A COMMON PROBLEM WITH THIS ENGINE. THEY ALSO TOLD ME IT WOULD OVER $750.00 TO REPAIR THIS. THE SAME THING HAPPEN WITH MY WIFE'S 2001 MALIBU. THE DEALER SAID THAT GM KNOWS THAT THIS IS A PROBLEM BUT WILL NOT DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265927April 18, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS NOT WORKING. WITH ALL THE COMPLAINTS ABOUT INSTRUMENT PANELS IN GM VEHICLES, YOU WOULD THINK IT IS TIME FOR A RECALL. I BELIEVE THEY RECALLED SUV'S, SO WHY NOT RECALL CARS. FROM WHAT I UNDERSTAND, MY SPEEDOMETER IS JUST THE BEGINNING OF MY INSTRUMENT PROBLEMS ON THE IMPALA THAT I PURCHASED. THIS COULD BE A DANGEROUS PROBLEM IF A TEMP GAUGE IS NOT WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265961April 18, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PURCHASED A 2003 CHEVY IMPALA ON 4/09 AND 3 DAYS LATER THE SPEEDOMETER DID NOT WORK. I HAVE NOTIFIED THE DEALER WHICH WILL BE CORRECTED; HOWEVER, I'VE NOTICED THAT NUMEROUS OTHER CHEVY IMPALA OWNERS ARE EXPERIENCING THE SAME PROBLEM OF A DEFECTIVE SPEEDOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265972April 18, 2009
ELECTRICAL SYSTEM
SPEEDOMETER GOES HAYWIRE; "TRACTION ACTIVE" SENSOR COMES ON AND MAKES A STRANGE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265700April 17, 2009
ELECTRICAL SYSTEM
CAR DOES NOT RELIABLY START. MY WIFE HAS BEEN STRANDED WITH OUR DAUGHTER WHILE WAITING FOR THE CAR TO START. GAS GAUGE DOES NOT WORK, TURN SIGNALS GO OUT WITHOUT WARNING. THERE IS NO WAY TO TELL WHEN OR WHERE THIS PROBLEM WILL OCCUR. AM FEARFUL OF MY WIFE BEING STRANDED IN A BAD AREA WHILE WAITING FOR THE CAR TO START. HAS BEEN HAPPENING FOR APPROX. 2 YRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265703April 17, 2009
ENGINE AND ENGINE COOLING
I PURCHASED THIS CAR WITH 28,000 MILES ON IT. AROUND 38,000 MILES IS WHEN THE PROBLEMS STARTED. THE CHECK ENGINE LIGHT CAME ON AND IT WOULD NOT PASS SMOG BECAUSE OF THAT. THE THERMOSTAT GETS STUCK, THE FAN CONTINUES TO RUN AFTER CAR IS SHUT OFF, THE LOW COOLANT LIGHT COMES ON EVEN WHEN IT IS NOT LOW. THE CAR SMELLS LIKE IT IS BURNING OR RUNNING HOT. THE CAR NOW HAS 53,000 MILES ON IT AND I CANT AFFORD TO GET IT FIXED. IT HAS EXPIRED TAGS ON IT BECAUSE I CANT GET IT TO PASS SMOG. I AM REALLY UPSET TO FIND OUT THIS IS A DEFECT IN THE MAKE OF THE CAR. IT WAS HARD ENOUGH TO COME UP WITH THE MONEY TO BUY THIS CAR AND NOW I CANT DRIVE IT MORE THEN TO WORK AND BACK. I AM HOPING THEY WILL RECALL THIS CAR AND I COULD FINALLY GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265726April 17, 2009
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE TURN SIGNALS AND HAZARD LIGHTS ON MY 2000 IMPALA DO NOT WORK ALL THE TIME. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. THE TURN SIGNALS MAY WORK ABOUT 40% OF THE TIME. WHEN THEY DO WORK THEY MAY JUST QUIT W/O WARNING. THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESS. WHEN THE PROBLEM FIRST STARTED TO OCCUR, I COULD TURN ON THE HAZARDS AND THIS WOULD JUMP START THE BLINKERS AND THEY WOULD WORK FOR A WHILE. THIS NO LONGER WORKS, BOTH THE HAZARDS AND THE TURN SIGNALS ARE INTERMITTENT. I AM NOT THE ONLY IMPALA OWNER TO EXPERIENCE THIS PROBLEM. THIS APPEAR TO BE A WIDE SPREAD DEFECT WITH THE IMPALAS. THIS PROBLEM IS SIMILAR TO THE FOLLOWING EXISTING VEHICLE RECALL FOR THE 2000 CHEVROLET MALIBU... CAMPAIGN NUMBER: 03V327000 DATE: 2003-AUG-28 . WHY WAS THIS CONSIDERED A GREAT ENOUGH SAFETY HAZARD TO WARRANT A RECALL ON THE MALIBU BUT NOT ON THE IMPALA. PLEASE INVESTIGATE THIS IS A SERIOUS HAZARD AND NEEDS TO BE RECALLED. *TR MODEL YEAR 2000 MAKE: CHEVY MODEL: IMPALA ENG: 3.4 V6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265738April 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA WENT HAYWIRE WHILE I WAS ON A HIGHWAY. IT STARTED TO SHOOT WAY UP, TELLING ME I WAS TRAVELING 100 MPH, THEN WOULD DROP DOWN AND IT APPEARED I WAS GOING VERY SLOW. THIS WENT ON FOR A COUPLE DAYS AND THEN FROZE ABOUT 23 MPH. THIS COULD CREATE AN UNSAFE CONDITION BECAUSE YOU NEVER KNOW HOW FAST YOU ARE REALLY TRAVELING. MY SON'S 2004 CHEVY PICK UP HAD THE SAME PROBLEM, ALMOST IDENTICAL MILEAGE AND GM FIXED IT NO CHARGE. WHEN I INQUIRED ABOUT THAT, THEY SAID, "IT'S A DIFFERENT PROBLEM". MY COST TO REPAIR WAS $545; THE WHOLE INSTRUMENT CLUSTER HAD TO BE REPLACED. LOOKING ON CARCOMPLAINTS.COM, THERE ARE 106 COMPLAINTS (LAST TIME I CHECKED) FOR THE SAME ISSUE, YET GM REFUSES TO ACKNOWLEDGE THERE'S A PROBLEM WITH THE 2004 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265877April 17, 2009
EXTERIOR LIGHTING, VISIBILITY, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE INSTRUMENT PANEL GAUGES WERE INOPERATIVE AND DISPLAYED INACCURATE READINGS. IN ADDITION, THE WINDSHIELD WIPERS FAILED SPORADICALLY, THE REAR PASSENGER TAIL LIGHT WAS POORLY ILLUMINATED, AND THE BATTERY FAILED SPONTANEOUSLY. WHEN THE FAILURES OCCURED, SHE SMELLED A BURNING ODOR AS IF THE WIRES WERE BURNING. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10265886April 17, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYS INACCURATE READINGS. WHEN THE VEHICLE IS PARKED, THE SPEEDOMETER READS 30 MPH. WHILE DRIVING 60 MPH, IT READS 100 MPH. THE DEALER STATED THAT IT WOULD COST $500 TO REPAIR THE SPEEDOMETER. THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,000 AND CURRENT MILEAGE WAS 60,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265906April 17, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE ROTATED MY FRONT ROTORS AND CHANGED BRAKE PADS 2. I ALSO HAVE REPLACED THEM AND 6 MONTHS LATER I HAVE TO TURN THE NEW ONES. THEY HAVE WARPED AND MY CAR VIBRATES VERY BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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