Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10318444March 10, 2010
ELECTRICAL SYSTEM
I HAVE A 2003 CHEVY IMPALA THAT HAS STARTING PROBLEMS(NO START) . SINCE 2004, THERE HAVE BEEN AT LEAST 4 BCM AND PCM MODULES INSTALLED ON THIS CAR FROM THE GM DEALERS IN WHICH I HAVE ALL THE PAPERWORK FOR. FOR THE FIRST YEAR, THE SECURITY LIGHT WOULD COME ON THEN CAR WOULDN'T START FOR 10-15MINS. THEN THE SECOND YEAR CAR WOULDN'T START FOR 30-45MINS. TAKE TO DEALER AND THEY COULDN'T FIND ANY PROBLEMS. SO THE THIRD YEAR, AFTER MISSING ALOT OF TIME FROM WORK, IT STARTING DOING THE SAME THING AND I HAD IT TOWED TO GM. THEY HAD IT A WEEK AND STILL FOUND NO PROBLEMS. THEN THE FOLLOWING WEEK THE SAME THING HAPPENED AND TOWED AGAIN- THIS TIME THEY STARTED THROWING PARTS AT IT BECAUSE THEY DIDN'T HAVE A CLUE( BILL HEARD IN PLANT CITY,FL). SO AFTER NEW PARTS, IT RAN FOR ABOUT 4-6 MONTHS AND STARTED DOING THE SAME THING. I AGAIN TOOK TO DEALER AND NO PROBLEM FOUND BUT THEY DECIDED TO PUT ANOTHER BCM ON IT. THEN IT WOULD WORK FOR A FEW WEEKS AND THEN THE SECURITY LIGHT, TRACTION LIGHT,ABS LIGHT WOULD COME ON AND NEXT TIME I TRY TO START IT THEN NOTHING WOULD HAPPEN. SO THIS IS HAPPENING ALMOST EVERY OTHER DAY NOW. THIS CAR HAS LEFT ME STRANDED SO MANY TIMES THAT I AM SICK OF IT AND I KEEP PUTTING MONEY OUT FOR TOWING BILLS AND ALL THE GM DEALER CAN TELL ME IS TO BRING IT IN AND THEY WOULD LOOK AT IT AGAIN. I HAVE PUT OUT ALOT OF MONEY FOR BCMS EVERY YEAR NOW AND NO WARRANTY NOR MY MONEY BACK FOR DEFECTIVE PARTS. I THINK GM HAS DONE A POOR JOB AT EVALUATING THESE CONCERNS AND DO NOT CARE ABOUT THE CUSTOMER. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AND A RECALL NEEDS TO BE ON ALL OF THE VEHICLES WITH THE PASSLOCK II SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318446March 10, 2010
ELECTRICAL SYSTEM
I HAVE A 2003 CHEVY IMPALA THAT HAS STARTING PROBLEMS(NO START) . SINCE 2004, THERE HAVE BEEN AT LEAST 4 BCM AND PCM MODULES INSTALLED ON THIS CAR FROM THE GM DEALERS IN WHICH I HAVE ALL THE PAPERWORK FOR. FOR THE FIRST YEAR, THE SECURITY LIGHT WOULD COME ON THEN CAR WOULDN'T START FOR 10-15MINS. THEN THE SECOND YEAR CAR WOULDN'T START FOR 30-45MINS. TAKE TO DEALER AND THEY COULDN'T FIND ANY PROBLEMS. SO THE THIRD YEAR, AFTER MISSING ALOT OF TIME FROM WORK, IT STARTING DOING THE SAME THING AND I HAD IT TOWED TO GM. THEY HAD IT A WEEK AND STILL FOUND NO PROBLEMS. THEN THE FOLLOWING WEEK THE SAME THING HAPPENED AND TOWED AGAIN- THIS TIME THEY STARTED THROWING PARTS AT IT BECAUSE THEY DIDN'T HAVE A CLUE( BILL HEARD IN PLANT CITY,FL). SO AFTER NEW PARTS, IT RAN FOR ABOUT 4-6 MONTHS AND STARTED DOING THE SAME THING. I AGAIN TOOK TO DEALER AND NO PROBLEM FOUND BUT THEY DECIDED TO PUT ANOTHER BCM ON IT. THEN IT WOULD WORK FOR A FEW WEEKS AND THEN THE SECURITY LIGHT, TRACTION LIGHT,ABS LIGHT WOULD COME ON AND NEXT TIME I TRY TO START IT THEN NOTHING WOULD HAPPEN. SO THIS IS HAPPENING ALMOST EVERY OTHER DAY NOW. THIS CAR HAS LEFT ME STRANDED SO MANY TIMES THAT I AM SICK OF IT AND I KEEP PUTTING MONEY OUT FOR TOWING BILLS AND ALL THE GM DEALER CAN TELL ME IS TO BRING IT IN AND THEY WOULD LOOK AT IT AGAIN. I HAVE PUT OUT ALOT OF MONEY FOR BCMS EVERY YEAR NOW AND NO WARRANTY NOR MY MONEY BACK FOR DEFECTIVE PARTS. I THINK GM HAS DONE A POOR JOB AT EVALUATING THESE CONCERNS AND DO NOT CARE ABOUT THE CUSTOMER. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AND A RECALL NEEDS TO BE ON ALL OF THE VEHICLES WITH THE PASSLOCK II SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317934March 9, 2010
AIR BAGS
MY SHOE GOT JAMMED BETWEEN THE BRAKE AND FLOOR. MY CONCERN WAS I HAD A FRONT IMPACT AND I BELIEVE SOMETHING IS WRONG WITH AIR BAG. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317954March 9, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON MY 2005 CHEVROLET IMPALA RANDOMLY STARTS DROPPING SPEED OR SHOWING NO SPEED AT ALL. HAS HAPPENED MULTIPLE TIMES BUT ALSO RANDOM, NO CONSTANT WAY TO MAKE IT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317983March 9, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA; SPEEDOMETER MISREADING, AND GAS GAUGE MALFUNCTION. MORE PREVALENT IN COLDER CONDITIONS. IT HAPPENS CONSTANTLY BUT OCCASIONALLY WORKS FINE. BEGAN MALFUNCTION IN SUMMER 2009. CONSEQUENCES- SPEEDING TICKETS. NOTHING DONE YET BECAUSE GM STATES THERE HAS BEEN AN INVESTIGATION AND THAT THE IMPALA DOES NOT FALL UNDER THE PARAMETERS OF THE PROBLEM SO THEY WILL NOT HELP. DEALER WANTS EXCESSIVE MONIES TO DO REPAIR IN COMPARISON TO INDEPENDENTS. THIS IS 1 OF 3 CHEVY VEHICLES IN MY FLEET AND ALL 3 ARE EXPERIENCING THE SAME PROBLEM. THE OTHER 2 ARE SILVERADOS. ALL BEGAN EXPERIENCING THE PROBLEM AT ABOUT 135,000 MILES. ALL ARE 2004 MODELS. HAVE FIXED 1 OF THE SILVERADOS IN ORDER TO DEAL WITH SPEEDING TICKET. THE OTHER SILVERADO SEEMS TO HAVE BEGUN FUNCTIONING CORRECTLY AFTER PARKING FOR SEVERAL DAYS IN WARM ENVIRONMENT. GM & THE DEALER STATED THAT THE VEHICLE IS BEYOND THE MILEAGE AGREEMENT AND THE IMPALA DOES NOT QUALIFY FOR ANY HELP. ITS SEEMS VERY COINCIDENTAL THAT 3 CHEVY VEHICLES OF THE SAME YEAR MAKE AND SIMILAR MILEAGE WOULD ALL EXPERIENCE THE SAME PROBLEM AROUND THE SAME TIME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318046March 9, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHTS ON MY 2004 CHEVY IMPALA RANDOMLY GO OUT AT NIGHT WITHOUT ANY WARNING. THIS SEEMS TO BE CAUSED BY A DEFECTIVE DIMMER SWITCH. THE ONLY WAY TO GET THE LIGHTS BACK ON IS BY ACTIVATING/FLICKING THE DIMMER SWITCH SO AS TO SWITCH BETWEEN HIGH/LOW BEAMS. NO SIGNIFICANT EVENTS LED UP TO THIS PROBLEM. IT APPEARED RANDOMLY AND WITHOUT ANY WARNING. THIS PROBLEM OCCURRED ROUGHLY ONCE EVERY TWO WEEKS THROUGHOUT SEVERAL MONTHS UNTIL THE DIMMER SWITCH HAD COMPLETELY FAILED. APPROXIMATELY HALFWAY THROUGH THE TIME PERIOD FROM ONSET OF THE PROBLEM UNTIL FAILURE OF THE SWITCH, THE SWITCH ITSELF BEGAN TO FEEL ODD. IT WOULD ALLOW THE HEADLIGHTS TO CHANGE BEAM WITHOUT ACTUALLY CLICKING INTO POSITION. DURING THE LATTER HALF OF THE FAILURE PERIOD, THE LIGHT FAILURE SEEMED CONSISTENT WITH THE IMPROPER OPERATION OF THE SWITCH. THE SWITCH NOW IS COMPLETELY FAILED WITH MY LIGHTS STUCK ON LOW BEAM. I CAN PULL BACK ON THE SWITCH TO ACTIVATE THE HIGH BEAMS, BUT THEY DO NOT REMAIN ON WHEN I RELEASE THE SWITCH. THE LIGHTS GO BACK TO LOW BEAM. I AM CURRENTLY IN THE PROCESS OF CHANGING THE SWITCH WHICH IS PROVING VERY COSTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318228March 9, 2010
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA. PASSLOCK SECURITY SYSTEM IS MALFUNCTIONING. WILL NOT ALLOW CAR TO START. ELECTRICAL ISSUE. NO WAY TO RESET. FREQUENTLY LEAVES DRIVER STRANDED FOR TEN TO FIFTEEN MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318222March 9, 2010
AIR BAGS
I WAS AT A STOP LIGHT AND A SUV CAME FROM THE OTHER SIDE SPUN PASSED ME AND THEN HER REAR HIT ME HEAD ON- CAUSING 12,000 WORTH OF DAMAGE--MY CONCERN IS THE AIR BAGS IN MY 3WK OLD 2006 CHEVY IMPALA DID NOT DEPLOY I WAS TOLD THAT THE SENSORS WERE JUST MISSED AND I SHOULD BE HAPPY CAUSE I COULD OF BEEN INJURED MORE THAN WHAT HAD HAPPENED. ALSO MY ONSTAR WAS NOT ACTIVATED-- I CALLED THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10318304March 9, 2010
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SPEEDOMETER STOPPED WORKING PROPERLY. IT STICKS(DOES NOT RETURN TO 0 MPH WHEN STOPPED) AT THE CURRENT SPEED ON DECELERATION AND INCREASES READINGS FROM THE DECELERATION POINT. SO, CAR APPEARS TO GOING AT 60 MPH EVEN THOUGH IT IS MOVING SLOWLY IN TRAFFIC. CANNOT DETERMINE PROPER SPEED TO ADJUST SPEED TO SPEED LIMITS. MY CAR REGISTERED 120 MPH IN A SCHOOL ZONE, EVEN THOUGH I WAS TRYING TO MAINTAIN PROPER SPEED. THIS DEFECT MAKES THE DRIVER UNABLE TO DETERMINE ACTUAL SPEED VEHICLE IS MOVING AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318310March 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AS OF YET THERE HAS BEEN NO INCIDENT HOWEVER THERE HAVE BEEN NUMEROUS CLOSE CALLS AS THE TRANSMISSION IS NOT SHIFTING INTO GEAR UNLESS YOU RACE THE MOTOR. NEARLY REARENDING OTHER VEHICLES, PROPERTY OR PEDESTRIANS. I CAN NOT SAFELY PULL OUT AT AN INTERSECTION BECAUSE THE TRANSMISSION MAY SLIP. I'VE READ ON MESSAGE BOARDS WHERE HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND GM HAS NO GOOD FIX FOR IT. IT DOESN'T SEEM TO MATER IF THE CAR IS WARM OR COLD THE TRANSMISSION STILL ACTS UP. 89K MILES ON THE CAR WHEN THIS BEGAN AND I HAVEN'T FELT SAFE DRIVING THE CAR SINCE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317485March 7, 2010
STEERING
LOSS OF POWER STEERING WHEN VEHICLE TRAVELS THROUGH PUDDLE OF WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317488March 7, 2010
STEERING
LOSS OF POWER STEERING WHEN VEHICLE TRAVELS THROUGH PUDDLE. NOTE: THIS IS A POLICE SQUAD CAR AND THIS IS THE 2ND VEHICLE OF THIS MAKE, MODEL AND YEAR THAT HAS PERFORMED THE SAME WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317503March 7, 2010
ELECTRICAL SYSTEM, TIRES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
I BOUGHT A 2001 CHEVY IMPALA 1 WEEK AGO AND NOW IT WILL NOT ACCELERATE OVER 30 MILES AN HOUR PLUS IT CUTS OFF WHEN IT REACHES THOSE MILES. I HAD NEW SPARK PLUGS INSTALLED, WIRES, COIL PACKS AND A NEW FUEL FILTER INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317369March 6, 2010
STEERING, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I BOUGHT A NEW 2005 CHEVY IMPALA IN MARCH 2005 AND HAD TO REPLACED THE STEERING SHAFT AFTER ABOUT 12000 MILES IN 9 MONTHS. IN FEB,2010 I HAD TO REPLACED THE SECOND SHAFT THAT'S 3 SHAFTS IN 4 AN HALF YEARS WITH LESS THAN 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317278March 5, 2010
EXTERIOR LIGHTING
TOTAL HEADLIGHT FAILURE WHILE DRIVING AT 65 MPH ON U.S. HIGHWAY 287 NORTH OF FT COLLINS, CO. THE FAILURE OCCURRED WHEN CHANGING FROM LOW TO HIGH BEAMS ON THE HEADLIGHTS. THIS HAS HAPPENED MANY TIMES SINCE THE FIRST TIME LAST FALL BUT WE NOW HAVE THE FOG LAMPS ON SO WHEN THEY FAIL WE AT LEAST HAVE SOME LIGHT THOUGH IT IS MINIMAL. WE THEN HAVE TO FLIP THE HI-LO SWITCH SEVERAL TIMES TO GET THE LOW BEAMS BACK ON. THERE HAS BEEN OCCASION THAT AFTER WE GET THE HIGH BEAMS TO WORK AFTER A FEW MINUTES THEY WILL JUST GO OUT COMPLETELY. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE FOUND THERE ARE PROBABLY HUNDREDS OF PEOPLE THAT HAVE HAD SIMILAR PROBLEMS WITH THE MULTISWITCH GM USED ON 2000-2005 VEHICLES. THE COST TO REPLACE THIS SWITCH IS OUTRAGEOUS $300.00- $600.00 SO I'M SURE THERE ARE A LOT OF VEHICLES ON THE ROAD THAT POSE A HAZARD DUE TO THIS FAULTY SWITCH. MY GIRLFRIEND WHO OWNS THIS CAR LIVES ON A NARROW WINDING MOUNTAIN ROAD AND HAS HAD THESE HEADLIGHT FAILURES IN THE MIDDLE OF CURVES AND IT IS VERY SCARY FOR HER AND PASSENGERS. IF YOU COULD INVESTIGATE THIS SITUATION I WOULD GREATLY APPRECIATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316503March 4, 2010
STEERING
2006 CHEVROLET IMPALA WITH A FAULTY INTERMEDIATE STEERING SHAFT. *KB THE CONSUMER STATED THE STEERING WAS JUMPY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316892March 4, 2010
STEERING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) IM HAVING THIS PROBLEM WITH MY 2006 CHEVROLET IMPALA!! IT HAS JUST 30,000 MILES ON IT AND IT STARTED AT 28,000 MILES. AT START UP IT WINES BAD AND YOU CAN FEEL IT TUG AND STICK IN THE STEERING AS YOU DRIVE AT SLOW SPEEDS. IT DOES GET HARDER AT TIMES AT COLD TEMPS BUT AS IT WARMS IT FREES UP. AT TIMES IT DOES NOT WANT TO TURN IM A BIG GUY BUT MY WIFE DOES NOT WANT TO DRIVE IT. WE HAVE A 2010 CHEVROLET HHR SHE DRIVES MUST OF THE TIME. I HOPE IT DOES NOT HAVE THE SAME PUMP... REF:(GENERAL MOTORS CO. IS RECALLING 1.3 MILLION CARS TO FIX POWER STEERING MOTORS THAT CAN FAIL. THE RECALL AFFECTS 2005 TO 2010 CHEVROLET COBALTS, 2007 TO 2010 PONTIAC G5S, 2005 AND 2006 PONTIAC PURSUITS SOLD IN CANADA AND 2005 AND 2006 PONTIAC G4S SOLD IN MEXICO. THE AUTOMAKER SAID MONDAY THE VEHICLES ARE STILL SAFE TO DRIVE AND NEVER LOSE THEIR STEERING, BUT IT MAY BE HARDER TO STEER THEM WHEN TRAVELING UNDER 15 MPH.) ITS SOUND AND FEELS LIKE ITS MORE CARS THEN WHAT IS BEING RECALLED AT THIS TIME. [XXX] GM SPOKESMAN ALAN ADLER NEED TO CHECK INTO ALL LATE MODEL CARS WITH THIS PUMP... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316893March 4, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 30 MPH ALL OF THE LIGHTS ON THE INSTRUMENTAL PANEL, HEADLIGHTS AND REAR LIGHTS SHUT OFF. HE THEN PULLED OVER TO CHECK AND REPLACE THE FUSES. THE FUSES BLEW OUT AGAIN IMMEDIATELY AFTER HE DROVE A FEW MILES. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG. A DIFFERENT DEALER STATED THAT SOMEONE TAMPERED WITH THE LIGHT SWITCH AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 70000 AND THE CURRENT MILEAGE WAS 80000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316359March 3, 2010
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY CAR HAS DECIDED TO READ WHATEVER IT WANTS AND IT WILL STOP AT WHATEVER SPEED. NOW THE TEMPERATURE GAUGE HAS STARTED DOING THE SAME THING. THIS STARTED HAPPENING AROUND 65K MILES. HAVE FOUND THAT THIS CAR HAS THE SAME STEPPERS IN THE INSTRUMENT CLUSTER THAT WAS ON A RECALL FOR ANOTHER VEHICLE. HAVE ALSO FOUND MANY OTHER COMPLAINTS ABOUT SPEEDOMETER GOING HAYWIRE. THIS IS A SEVERE SAFETY ISSUE DUE TO NOT KNOWING HOW FAST OR SLOW YOU ARE GOING IN A RESIDENTIAL AREA OR ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316374March 3, 2010
ELECTRICAL SYSTEM
CHEVROLET 2004 IMPALA SPEEDOMETER QUIT WORKING AND MANUFACTURER DOES NOT FIX ALTHOUGH I AM CERTAIN IT IS A MANUFACTURING ISSUE. SPEED CAN NOT BE MONITORED SO IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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