Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10321894March 25, 2010
VEHICLE SPEED CONTROL
WAS DRIVING ALONG AND ALL OF A SUDDEN MY SPEEDOMETER STARTED "FLOATING". IT WOULD BE ALL OVER THE PLACE, SOME TIMES IT WOULD GO ALL THE WAY AROUND TO 120 AND OTHER TIMES IT WOULD BE RIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322115March 25, 2010
EQUIPMENT, ELECTRICAL SYSTEM
MY 2005 IMPALA SPEEDOMETER AND TEMPERATURE GAUGE ARE WORKING WHEN THEY WANT TO. I SET THE CRUISE CONTROLL AT 70 MPH AND CAR SEEMS TO DO FINE. I DONT USE THE CRUISE CONTROLL AND TRY TO HOLD THE CAR AT 70 MPH AND GOT A TICKET FOR DOING 82 IN A 65. AFTER GETTING THE TICKET ON 12 MARCH THE SPEEDOMETER AFTER EITHER 20 MINUTES OF SITTING OR DRIVING DOES NOT READ RIGHT SAYS BELOW ZERO, THEN I TURN CAR OFF AND ON TO TRY AND RESET THE GUAGES WORK ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322126March 25, 2010
STEERING
STEERING WHEEL LOCKS COMPLETLY WHEN TURNING HAPPENS AT LEAST EVERY TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321832March 24, 2010
VISIBILITY, UNKNOWN OR OTHER
STARTING WITH THE 2000 CHEVY IMPALA THEY HAVE A WINDSHIELD WIPER PROBLEM, WHERE IF HEAVY SNOWS SLIDES OFF THE ROOF ONTO THE WINDSHIELD, OR IF THE WIPERS ARE FROZEN TO THE WINDSHIELD WHEN YOU OPERATE THE WIPERS, IT BENDS A TAB UNDER THE WIPER MECHANISM AND CAUSES THE WIPERS TO PARK IN THE OUTWIPE CONDITION WHEN TURNED OFF INSTEAD OF OUT OF THE WAY OF THE DRIVERS VISION JUST UNDER THE FRONT HOOD. THEY PARK STRAIGHT UP CAUSING A DANGEROUS OBSTRUCTION IN THE DRIVERS VIEW. THERE HAVE BEEN HUNDREDS OF POSTINGS ON THE INTERNET WHERE IMPALA OWNERS HAVE HAD THIS PROBLEM SPECIFICALLY IN THE STATES THAT EXPERIENCE FREEZING WEATHER AND SNOW. SOME HAVE STATED AFTER PAYING FROM $75 TO $300 TO HAVE IT REPAIRED THE PROBLEM WOULD RETURN. PERHAPS A VERY POOR DESIGN ON GMS PART BUT TO THIS DATE GM HAS NOT INSTITUTED A RECALL. GM HAS ACKNOWLEDGED THE PROBLEM AND DESIGNED REPLACEMENT KIT FOR THE BENT TAB AT GREAT EXPENSE FOR THE OWNER TO HAVE IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321865March 24, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
ON FEB.10TH OR 11TH.MY NEIGHBOR WAS ATTEMPTING TO JUMP START MY CAR BECAUSE THE BATTERY HAD FAILED DUE TO A 3 DAY SNOW STORM. AFTER TURNED THE IGNITION THE SECOND TIME, THERE WAS A LOUD BOOM. WHEN WE CHECKED THE ENGINE, WE NOTED THE MANIFOLD COVER HAD CRACKED INTO SEVERAL PIECES. ALSO THE WIRES WERE ON FIRE. MY NEIGHBOR QUICKLY EXTINGUISHED THE FLAMES. LATER, I WENT TO MY DEALER(FRANK Z CHEVROLET IN DAYTON, OH. ABOUT THE PROBLEM. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT THE REPAIRS COULD COST FROM $1,800-$2,000 MAINLY DUE TO THE FIRE DAMAGE. SINCE I HAVE BEEN UNEMPLOYED FOR 18 MONTHS, I HAVE NOT HAD THE CAR TOWED TO THE DEALER FOR AN ESTIMATE OF ACTUAL DAMAGE.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10321175March 20, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OVER THE PAST 6 MONTHS MY SPEEDOMETER ON MY 2005 CHEVY IMPALA HAS NOT BEEN WORKING CORRECTLY. THE SPEEDOMETER WILL SAY THAT I AM GOING 20 MPH ON THE INTERSTATE WHEN I AM ACTUALLY GOING 60 MPH OR FASTER. THE SPEEDOMETER WILL BE AT 0 MPH WHEN IN TOWN DRIVING. I HAVE NO IDEA HOW FAST I AM GOING. THE SPEEDOMETER IS NOT WORKING 90% OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321063March 19, 2010
EXTERIOR LIGHTING
TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321072March 19, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AND DETECTED THAT BOTH REAR TIRES WERE COMPLETELY DEFLATED. A WHEEL ALIGNMENT FAILURE CAUSED DAMAGE TO THE TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE REAR PASSENGER AND DRIVER SIDE TIRES WERE REPLACED WITH A WHEEL ALIGNMENT SERVICE PERFORMED ON THE VEHICLE. THE COST OF THE SERVICE REPAIR WAS $500. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320724March 18, 2010
STEERING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE TRAVELING APPROXIMATELY 2 MPH THE CONTACT NOTICED A LOUD CLUNKING SOUND COMING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING JOINT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 37464 AND THE CURRENT MILEAGE WAS 37964.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320359March 17, 2010
SERVICE BRAKES, ELECTRIC
BOUGHT CERTIFIED IMPALA WITH 38000 MILES. HAS 12MONTH/12000 MILE WARRANTY. NOTICED PULSATING IN BRAKES AND THEY SAID IT WAS ROTORS NEEDED TURNING, BUT CERTIFICATION PAPERS STATE CAR IS SOLD AS IF NEW. SO ROTORS SHOULD BE COVERED. THEY WANTED TO CHARGE ME TO FIX THE PROBLEM THAT THE CERTIFIED WARRANTY SHOULD TAKE CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320407March 17, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THE SPEEDOMETER WAS EXHIBITING FAILURES BY INACCURATELY READING THE SPEED OF WHICH THE VEHICLE TRAVELED. IN ORDER TO MAINTAIN AN ACCURATE SPEED, HE WOULD HAVE TO UTILIZE THE CRUISE CONTROL MECHANISM. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT ONLY THE STEPPER MOTOR WOULD NEED REPLACEMENT AS OPPOSED TO THE ENTIRE INSTRUMENT CLUSTER. HE WAS ALSO CONCERNED WITH BEING UNABLE TO DETERMINE THE RATE OF SPEED IN WHICH HE WAS TRAVELING. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320176March 16, 2010
TRACTION CONTROL SYSTEM
TRAC CONTROL ABS PROBLEMS IT MAKES A GRINNING NOISE AND IT VERY HARD TO PRESS BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320197March 16, 2010
AIR BAGS:FRONTAL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I WAS INVOLVED IN A FRONTAL IMPACT ACCIDENT YESTERDAY GOING APPROX.. 35MPH AND MY AIRBAG DID NOT DEPLOY. I SUSTAINED INJURIES TO MY LEFT SIDE OF MY NECK, SHOULDER, ARM AND BACK AS I TOOK THE FULL IMPACT OF THE CRASH WITH MY BODY. I HAD MY SEATBELT ON, THANK GOD. I HAVE A 2007 CHEVY IMPALA THAT I BOUGHT FROM ENTERPRISE IN 2007. I JUST SAW AN ARTICLE FROM 8/2009 WHERE SUITS ARE BEING RAISED AGAINST ENTERPRISE REGARDING 2006-2008 CHEVY IMPALAS AND AIRBAGS WHOSE SEVENTH VIN NUMBER IS A 5. CAN YOU TELL ME IF I HAVE CAUSE FOR CONCERN? [XXX] *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10320305March 16, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2003 CHEV. IMPALA, LS AND CANNOT DRIVE WITH THE BRIGHT LIGHTS ON AS THEY ONLY REMAIN ON 3-TO-5 MINUTES AND GO OUT COMPLETELY. THIS IS VERY NERVE WRACKING AND DANGEROUS. THUS, I NO LONGER USE HIGH BEAM AND WAS TOLD A NEW SWITCH FOR $500.00 PLUS INSTALLATION WAS NEEDED. THIS HAS OCCURRED SINCE I PURCHASED WITH WARRANTY LEFT, BUT THOUGHT IT WAS JUST A ONCE OR TWICE OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319682March 15, 2010
SUSPENSION:REAR
ON 2008 CHEVY IMPALA, THE INSIDES OF ALL FOUR TIRES WERE WORN TO THE CORD. THE TIRES HAD BEEN ROTATED REGULARLY. THE CAR WAS RETURNED TO THE DEALER WHO CLAIMED THE TIRES HAD NOT BEEN ROTATED AND THAT HE HAD NEVER HEARD OF ANY DEFECT.. WE PRINTED INFORMATION FROM THIS WEBSITE SHOWING THAT THIS PROBLEM HAD BEEN REPORTED SEVERAL TIMES. THE DEALER STILL DENIED ANY DEFECT EVEN THOUGH ONE OF THE WORKERS SAID HE HAD REPLACED TIRES WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319860March 15, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING MY CAR DOWN THE ROAD AND ALL OF THE SUDDEN MY SPEEDOMETER AND WATER GAUGE STOPPED WORKING. IT SAID I WAS GOING 120 MPH BUT I WAS ONLY GOING ABOUT 30 MPH. THE NEXT DAY I WENT OUT TO THE CAR AND STARTED IT WHILE IT WAS PARKED AND IT WAS STUCK ON 30 MPH AND THE TEMP GAUGE SHOWED THE NEEDLE IN THE RED, BUT IT WAS NOT STARTED FOR MORE THAN A MINUTE. I HAVE READ MANY COMPLAINTS ABOUT THIS AND THIS SEEMS TO BE A FAMILIAR COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320020March 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I AM COMING FROM A STOP AND BEGINNING TO ACCELERATE AT MODERATE RATE BETWEEN 5-25 MILES MY CAR JERKS VERY HARD. THE FEELING IS SOMETIMES TO THE POINT IT FEELS AS IF I HAVE BEEN HIT FROM BEHIND BY ANOTHER CAR. THE FEELING IS VERY FORCEFUL AND IT FEELS AS IF IT BEGINS IN UNDER THE REAR SEATS AND THE REAR TIRES. IT HAPPENS SOMETIMES MAYBE ONCE OR TWICE A DAY AND OTHER TIMES EVERYTIME I PRESS THE GAS UPON COMING OUT OF A COMPLETE STOP AND SOMETIMES IT DOES THIS FORCEFUL JERK/THUMP/SHRUG CONSECUTIVELY AS I COME OUT OF THE COMPLETE STOP AND THEN AS I ACCELERATE A LITTLE MORE. HAVE TAKEN IT TO TWO CERTIFIED GM SERVICE CENTERS ON 3 OCCASIONS AND TOLD THEM THE PROBLEM. AND AFTER THE LAST VISIT THE PROBLEM HAS GOTTEN WORSE. I AM CONCERNED AS WHAT TO DO. AND THE PROBLEM IS PROGRESSIVELY GETTING WORSE. IT HAPPENS DAILY AND ON MOST OCCASIONS EVERYTIME I STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319306March 12, 2010
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SPEEDOMETER QUICK WORKING, NO IDEA HOW FAST CAR IS GOING. THE TEMPERATURE GAUGE ALSO QUIT, CAR COULD OVERHEAT WITHOUT KNOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318973March 11, 2010
SUSPENSION:REAR
THERE IS A REAR SUSPENSION ALIGNMENT ISSUE ON THIS VEHICLE. THE REAR WHEELS ARE KICKED-OUT CAUSING INNER WEAR ON THE TIRES AFTER MINIMAL MILEAGE. I WAS FORCED TO REPLACE ALL FOUR TIRES (BECAUSE THEY HAD BEEN ROTATED) AFTER ONLY 25K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318545March 10, 2010
SEAT BELTS:INTEGRATED CHILD SEAT, STEERING, CHILD SEAT:HARNESS:STRAP/WEBBING
DEAR NHTSA, PLEASE INVESTIGATE THE FOLLOWING SERIOUS CONCERNS THAT HAVE AFFECTED MY VEHICLE SAFETY IN ADDITION TO OTHER CHEVY IMPALA DRIVERS: VEHICLE: 2007 CHEVY IMPALA. 65,000 MILES, 1 OWNER, IMPALA LS 3.5 L V6 SAFETY CONCERN # 1- INTERMEDIATE STEERING SHAFT - GM REFUSES TO ACKNOWLEDGE THE SERIOUSNESS OF THIS PROBLEM. MY VEHICLE'S STEERING WHEEL CLICKS DURING DRIVING & TEMPORARILY JAMS CAUSING A FEELING OF DISCONNECTION FROM THE ROAD. IT HAS CAUSED A MOMENTARY LOSS OF STEERING CONTROL, AND I FEEL THIS IS A SERIOUS SAFETY CONCERN TO BE ADDRESSED. THIS IS AN ONGOING DESIGN PROBLEM FOR MANY GM MODELS(AS PER MY GOOGLE SEARCH), GM REFUSES TO MAKE CORRECTIONS TO THE DESIGN NOR ISSUE A RECALL. --------------------------------- SAFETY CONCERN # 2- POWER STEERING PUMP- POWER STEERING PUMP LOOSING EFFECTIVENESS & TURNING PERFORMANCE, MEANING PUMP MAY BE FAILING AT ANY TIME. THIS TOO IS ANOTHER COMMON PROBLEM WITH CHEVY MODELS. PLEASE ENCOURAGE GM TO EXPAND POWER STEERING PUMP RECALL TO INCLUDE CHEVY IMPALA MODELS. ---------------------------- SAFETY CONCERN # 3- REAR BACK SEAT CENTER SEAT BELT LOOSES TENSION WHEN USED IN CONJUNCTION WITH INFANT CAR SEAT. WHEN VEHICLE GOES AROUND 30 MILE/HR TURNS OR MILD TURNS, SEAT BELT LOCKING MECHANISM(THE ONE THAT HOLDS THE SEAT BELT TENSE DURING BRAKING) DISENGAGES & PERMITS THE SEAT BELT TO LOOSEN CAUSING CHILD SEAT TO MOVE ACROSS THE SEAT & OR IN ONE SERIOUS CASE WITH MY SON FLIP SIDEWAYS(LUCKILY MY WIFE CAUGHT THE SEAT AS IT TIPPED SIDEWAYS). I HAVE FOLLOWED ALL SAFETY INSTRUCTIONS AS PER CAR SEAT MANUFACTURER (EVENFLOW AURA TRAVEL SYSTEM). THIS IS A CONCERN, SINCE THE TENSION ONLY STAYS FIRM IN ABRUPT STOPS, THIS LEADS ME TO QUESTION THE SAFETY IN A ROLL OVER SCENARIO. I HAVE SINCE USED THE SEAT LEVEL CAR SEAT HOOKS SINCE THE PAST FEW EVENTS( THIS GREATLY REDUCES THE EASE OF SHARING THE CAR SEAT BETWEEN VEHICLES). MY OTHER VEHICLE(NISSAN ALTIMA) HAS NO SUCH PROBLEM, THE TENSION MECHANISM ON THE ALTIMA REMAINS FIRM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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