Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10323922April 5, 2010
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA, INSTRUMENT CLUSTER GAUGE MALFUNCTION, BEGINNING WITH TEMPERATURE GAUGE SHOWING INCORRECT TEMPERATURE (COLD START - TEMP READOUT 160 F), SUBSEQUENTLY SHOWING TRACTION SYSTEM FAILURE INDICATOR, FINALLY PROGRESSED TO SPEEDOMETER FAILURE AT HIGHWAY SPEED APPROXIMATELY ONE WEEK LATER - SPEEDOMETER BEGAN SHOWING RANDOM SPEEDS AT APPROXIMATELY-STEADY CRUISE, READING 42 MPH AT ABOUT 70 MPH. INTERNET RESEARCH DEMONSTRATES MULTIPLE SUCH INSTANCES. CHEVROLET HAS ADDRESSED IDENTICAL PROBLEM IN SILVERADO AND AVALANCHE MODELS, BUT REFUSES TO ACKNOWLEDGE THAT A PROBLEM EXISTS IN THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323698April 4, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVROLET IMPALA SPEEDOMETER NOT WORKING PROPERLY. IT READS MUCH FASTER THAN YOU ARE ACTUALLY GOING, OFTEN TIMES 40MPH +. THE PROBLEM STARTED ON A LONG TRIP. CYCLING THE IGNITION WOULD BRING IT BACK TO ZERO, BUT THAT NO LONGER WORKS. THERE IS NOT ONE SINGLE EVENT THAT TRIGGERS THE PROBLEM. IT CAUSE THE DRIVER TO MAINTAIN SPEED EITHER WAY TOO SLOW FOR TRAFFIC OR WAY TOO FAST. CREATING UNSAFE CONDITIONS. PARTS ARE AVAILABLE, BUT THE PARTS AND LABOR WILL COST A MINIMUM OF $460.00. BUYING A USED PART IS NOT A VIABLE OPTION SINCE THE INSTRUMENT CLUSTER IS CODED TO THE CAR. A SIMPLE GOOGLE SEARCH PRODUCES MANY THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM, YET GM WILL NOT RUN A RECALL ON THIS. THEY RECALLED THE SILVERADO WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323609April 3, 2010
ELECTRICAL SYSTEM
I BOUGHT 2005 IMPALA SS WITH 83,000 MILES AND SOON AFTER MY SPEEDOMETER STARTED SHOWING THE WRONG SPEED. I THOUGHT I WAS GOING 55 WHEN I WAS PULLED OVER FOR DOING 77. NOW THE NEEDLE JUST HANGS STRAIGHT DOWN,SO I STARTED RELYING ON MY TACH TO GUESS MY SPEED. THEN ABOUT 1 MONTH LATER MY TACHOMETER STARTED MESSING UP AND NOW IT JUST STAYS BETWEEN 1,500 AND 2,000 RPMS SO I HAVE NO IDEA HOW FAST OR SLOW I'M GOING. NOW MY GAS GAUGE HAS MESSED UP IT SHOWED I HAD 3/4 OF A TANK WHEN MY CAR QUIT, I THOUGHT IT WAS SOME MAJOR PROBLEM TILL MY FRIEND TALKED ME INTO PUTTING SOME GAS IN AND IT STARTED RIGHT UP. NOW I HAVE NO IDEA HOW FAST I'M GOING OR HOW MUCH GAS I HAVE. THIS DOESN'T SEEM RIGHT WITH ONLY 85,000 MILES ON MY CAR. I HAVE SEEN SEVERAL COMPLAINTS ON THE IMPALA INSTRUMENT CLUSTERS SO WHY DOESN'T CHEVROLET DO SOMETHING ABOUT IT? IS IT THE MONEY IT WOULD COST, OR THE MONEY THEY WOULD LOSE WITH ALL OF US HAVING TO REPLACE THEM WITH ANOTHER FAULTY CLUSTER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323606April 3, 2010
EXTERIOR LIGHTING
HEAD LIGHTS WENT OUT COMPLETELY ON CAR. THE ONLY WAY TO HAVE HEAD LIGHT IS TO PULL THE BRIGHT LIGHT SWITCH BACK AND HOLD IT. SO ONE HAND FOR BRIGHT LIGHT AND ONE FOR STEERING. SO WITH ON COMING TRAFFIC ITS EITHER THE BRIGHT LIGHTS OR NO LIGHTS. HAPPENED ON A VERY DARK NIGHT ON A COUNTRY ROAD. COULD HAVE BEEN A VERY BAD ACCIDENT. LUCKY THAT MY 3 SMALL CHILDREN WHERE NOT WITH ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323619April 3, 2010
ELECTRICAL SYSTEM
2004 IMPALA ODOMETER MALFUNCTION IN WINTER COLD WHETHER CONDITION MOST OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323304April 1, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 2 MPH IN THE RAIN, THE SPEEDOMETER STOPPED WORKING. THE FAILURE HAD OCCURRED SINCE 2008 UNTIL THE SPEEDOMETER WAS REPLACED AT A LOCAL REPAIR FACILITY. THE CONTACT SENT THE MANUFACTURER THREE LETTERS REGARDING THE FAILURE BUT THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000. UPDATED 06/17/10. *LJ THE CONSUMER STATED THE NEEDLE WOULD NOT RETURN TO ZERO WHEN THE VEHICLE WAS STOPPED. UPDATED 07/26/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323376April 1, 2010
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2003 CHEVROLET IMPALA LS HAS HAD THIS PROBLEM FOR YEARS AND EVERYONE ELSE WITH THE IMPALA HAVE THE SAME PROBLEM. WHY IS THERE NO RECALL? THE DEALERSHIPS HAVE BEEN CHARGING PEOPLE $600 TO CHANGE THE IGNITIAN THAT DOESN'T EVEN FIX THE PROBLEM. THAT IS WHAT THEY CHARGED ME 3 YEARS AGO. THE CAR WILL NOT START ONCE IN AWHILE AND YOU HAVE TO WAIT 15-20 MINUTES FOR IT TO FINALLY START. IT STARTED OUT EVERY OTHER MONTH THEN EVERY MONTH THEN TWICE A MONTH. NOW IN 2010 IT HAPPENS 2-3 TIMES A WEEK FOR ME. HERE IS ONE OF THE MANY FORUMS ABOUT THIS PROBLEM HTTP://64.13.204.178/CHEVROLET/IMPALA/2002/ELECTRICAL/PASSLOCK_PROBLEM_WONT_START_AND_SECURITY_LIGHT_IS_ON.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323021March 31, 2010
STEERING
STEERING RACK,FIXED ON 8/27/09 ON 3/29/10 CANNOT STEER TO LEFT, LIMITED ON RIGHT TWICE TURNING TO LEFT CAR COULD NOT ALMOST HAD ACCIDENT WITH ON COMING CARS AND PARKED CARS CAR TOWED TO MY MECHANIC,SAYS WORK WAS DONE ON THIS, TO TAKE BACK TO THEM. HAD TO TOW TO DEALERS. WAS THE STEERING RACK ONCE MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323240March 31, 2010
UNKNOWN OR OTHER
MY 2004 CHEVY IMPALA SPEEDOMETER WENT HAYWIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322754March 30, 2010
ELECTRICAL SYSTEM
I BEGAN HAVING ELECTRICAL PROBLEMS IN MY 2001 CHEVROLET IMPALA IN MID 2008, WHICH CONTINUED TO GET WORSE UNTIL AROUND LATE 2009 WHEN THE CAR WAS NO LONGER SAFE TO DRIVE. THESE PROBLEMS CONSISTED OF HEADLIGHTS FLICKERING ON AND OFF RANDOMLY, INTERMITTENT TURN SIGNAL FAILURE, AND A VARIETY OF OTHER ELECTRICAL RELATED ISSUES. DOING MINIMAL RESEARCH ON THE INTERNET SHOWS THAT MANY CONSUMERS HAVE OR ARE SUFFERING FROM THE EXACT SAME PROBLEMS, AND IT APPEARS THAT THE MAJORITY OF THESE CLAIMS ARE (TEMPORARILY?) SOLVED BY REPLACING THE BODY CONTROL MODULE IN THESE VEHICLES. AFTER REPLACING MY BODY CONTROL MODULE AT THE DEALER ($600), THE AIRBAG LIGHT CAME ON WITHIN A FEW DAYS OF THE REPAIR. I PRESUME IT IS ALSO RELATED TO A FAULTY BODY CONTROL MODULE SINCE THAT IS WHAT MANY VOICES ON THE INTERNET SAY TO CHECK. I CALLED MY LOCAL CHEVROLET DEALER AND ASKED ABOUT ANOTHER REPLACEMENT, AND THEY TOLD ME IT WOULD COST 170$ JUST TO LOOK AT IT AND THEY SAID IT WAS INSTEAD RELATED TO AN AIRBAG CONTROL MODULE (MORE ELECTRICAL). THIS VEHICLE HAS BEEN IN MY FAMILY SINCE IT WAS PURCHASED BRAND NEW, AND HAS EXPERIENCED A VARIETY OF ELECTRICAL PROBLEMS, MOST OF WHICH WENT AWAY AFTER REPLACING THE BODY CONTROL MODULE. AFTER REPLACING THE BCM, SOME HAVE COME BACK ALREADY. PLEASE PUT A STOP TO THIS! IT IS HIGHLY DANGEROUS TO BE DRIVING DOWN THE FREEWAY AT NIGHT AND HAVE MY HEADLIGHTS SUDDENLY STOP WORKING OR TURN SIGNALS THAT ARE UNRELIABLE AT BEST OR AN AIRBAG THAT FAILS TO LAUNCH DURING AN ACCIDENT. THE SYMPTOMS SEEM TO GET WORSE THE OLDER THE BODY CONTROL MODULE, AND I CAN SEE IT HAPPENING ALL OVER AGAIN NOW THAT MY AIRBAG LIGHT IS ON AFTER REPLACING MY BODY CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322765March 30, 2010
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, SUSPENSION:FRONT, SUSPENSION:REAR, TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I PURCHISED THIS CAR IN APRIL OF '08 AND IT HAS BEEN FAILING SINCE I BOUGHT IT. THERE IS A VIBRATION WHILE RIDING IN THE CAR THAT MAKES YOUR BODY BOUNCE. THE DEALER STATES THEY DON'T FEEL IT, BUT I HAVE CRONIC BACK PAIN FROM IT. I HAVE HAD IT AT THE DEALER SEVERAL TIMES AND NO FIX. I TOOK IT TO AN ALINEMENT SHOP THEY TOLD ME THAT THE STUTS WERE SET OUT FROM THE FACTORY SO THE TIRES DON'T HIT THE GROND FLAT LIKE THEY SHOULD. THE PROBLEM CAUSES MY TIRES TO SLIP OUT OF BALANCE CONSTANTLY MAKING THE VIBRATION WORSE. MY WINDSHIELD AND DASH BOTH MAKE CRAKING NOISES NOW FROM ALL THE VIBRATION IN THE CAR. IT MAKES FOR A VERY UNCOMFORTABLE RIDE. I AM ON MY 3RD SET OF TIRES AT 28.300. THE BRAKES DON'T WORK PROPERLY, THE DEALER HAS TURNED THE ROTORS TWICE FOR WARPING. NOW THEY ARE GROOVED AND THEY TELL ME THAT "IT'S NORMAL" AND I DON'T HAVE THE NORMAL STOPING POWER I SHOULD. THE POWER STERING SQUIELS, BUT THEY CAN'T HEAR IT. THE FRONT END HAS A BANGING NOISE WHEN GOING OVER BUMPS,"THEY DON'T HEAR",BUT I CAN FEEL IT IN THE FLOOR BOARD WHEN IT HAPPENS. THE CAR IS SLUGGISH WHEN EXCELERATING,"NO PROBLEM FOUND". THE FUEL ECONEMY HAS DECREASED AS WELL. WHILE ON AN INCLINE THE CAR ROLES BACKWARD LIKE A STANDARD,"IT'S NORMAL" I HAVE NEVER HAD A CAR DO THAT WITHOUT THE TRANY BEING BAD. WHEN STOPED AT A LIGHT THE TRANY TAKES A COUPLE OF SECONDS TO REENGAGE FOR TAKE OFF. TPS REPEATED PROBLEMS NOT WORKING POPERLY. THE CARS HANDLING IS VERY POOR IN THE RAIN,SNOW,OR ICE. THE MUFFLER SYSTEM HAS A LEAK AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322869March 30, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TRAVELED FOR FIVE MINUTES IN THE VEHICLE AND UPON RETURNING TO HER RESIDENCE, SHE OBSERVED SMOKE COMING FROM UNDER THE HOOD. WITHIN A FEW MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. A FIRE REPORT WAS FILED. THE CONTACT CONFIRMED THAT THERE WERE NO PRIOR WARNINGS THAT INDICATED A POTENTIAL FIRE. THE CONTACT WAS ABLE TO LOCATE THREE RECALLS FOR HER YEAR, MAKE AND MODEL THAT COULD POTENTIALLY CAUSE A FIRE (NHTSA CAMPAIGN ID NUMBERS 04V090000, 01V136000 AND 04V090000). THE MANUFACTURER TOOK POSSESSION OF THE VEHICLE APRIL 2009 AND HAS YET TO COMMUNICATE THE OUTCOME TO THE CONTACT. THE MANUFACTURER WOULD NOT CONFIRM IF ANY OF THE RECALLS APPLIED SPECIFICALLY TO VIN. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322901March 30, 2010
ELECTRICAL SYSTEM
MY CHEVROLET IMPALA 2005 STARTED RUNNING HOT AND LEAKING WATER TOOK TO CHEVROLET HERE IN FORT PIERCE THEY REPLACE THE WATER PUMP HOSES AND BELTS BUT THE CAR TEMP GAUGE IS STILL GOING INTO THE RED ON THE DASH, SO I TOOK IT BACK THEY SAID THAT THEY COULD'VE FIND NOTHING THAT WAS WRONG WITH THE CAR NOW THE IGNITION STICKS AND THE CAR WON'T START, SECURITY LIGHT COMES ON, I'M THINKING THAT THERE'S A ELECTRICAL PROBLEM WITH THIS CAR AND I WANTING TO REPORT THE PROBLEM I'M HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322692March 29, 2010
TRACTION CONTROL SYSTEM, EQUIPMENT:ELECTRICAL
I BOUGHT MY 2001 CHEVY IMPALA LS IN 2004, UNTIL DECEMEBER 2009 THE CAR WAS RUNNING GREAT. IT STARTED WITH MY CARS "TRACTION ACTIVE" LIGHT COMING ON ON WHENEVER I ACCELERATED THEN AFTER A COUPLE OF WEEKS OF THIS LIGHT COMING ON MORE AND MORE OFTEN (4-6 TIMES DAILY) I EXPERIENCED AN INCEDENT IN WHERE MY BRAKES JAMMED UP THE BRAKE PEDAL GOT HARD AND I ALMOST HIT A CAR INFRONT OF ME. I WENT TO GET MY BRAKES CHECKED AND THEY TOLD ME THEY WHERE FINE (I FIGURED THEY WHERE FINE A I HAD JUST RECENTLY CHANGED THEM) WELL THE ISSUE WITH THE BRAKES STARTED HAPOENING MORE AND MORE OFTEN AT LEAST ONCE OR TWICE DAILY NOT EVRYTIME BUT 1-2 TIMES A DAY AND THEN THE ABS LIGHT COMING ON. I TOOK THE CAR TO THE AUTO SHOP AND THEY TOLD ME IMPALA'S ARE KNOWN TO HAVE PROBLEMS WITH THE ABS MODULE. AFTER RESEARCHING ONLINE, I FOUND A LOT OF COMPLAINTS FROM IMPALA OWNERS ALL OVER THE U.S HAVING THE SAME ISSUE WITH THE TRACTION ACTIVE AND THE ABS LIGHTS COMING ON. IT SEEMS TO BE A DEFECTIVE ABS MODULE. THIS MODULE AND THE REPAIR COST ME A TOTAL OF ABOUT $1,000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322572March 28, 2010
ENGINE AND ENGINE COOLING
2006 CHEVY IMPALA CAUGHT ON FIRE, AND WAS COMPLETELY DESTROYED. I CALLED GM TO NOTIFIY THEM, BUT THEY MADE IT IMPOSSIBLE FOR IT TO BE INVESTIGATED. OUR INSURANCE COMPANY GAVE US A CHECK FOR THE CAR, BUT WE STILL HAD TO PAY OVER $2000 TO PAY OFF THE CAR. THE FIRE STARTED AFTER THE CAR LOST POWER ON THE HIGHWAY OUTSIDE WISCONSIN DELLS. THE FIRE STARTED IN THE ENGINE , AND ONLY TOOK 13 MINUTES TO COMPLETELY DESTROY THE CAR. AT THE TIME WE WERE THE ONLY ONES TO HAVE THIS HAPPEN, BUT THE MORE CHECKING AROUND THE MORE REPORTS I SEE. ME, MY HUSBAND, AND OUR TWO CHILDREN WERE IN THE CAR WHEN THE FIRE STARTED. HOW MANY ENGINE FIRES DOES THERE HAVE TO BE BEFORE GM IS HELD RESPONSIBLE? *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322574March 28, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
BOUGHT CHEV IMPALA 2002 BRAND NEW, NO MILES. 2005 BEGAN EXPERIENCING COOLING SYSTEM PROBLEMS-RUNNING HOT ETC. REPLACED RADIATOR, FLUSHED SYSTEM, REPLACED THERMOSTAT, ETC. ETC. SEVERAL TIMES, BODY CONTROL UNITS- LIGHTS AND LOCKS GOING CRAZY, HUB ASSEMBLY/TRACKING SYSTEM PROBLEMS- SOUNDS AND PULSATING WHEN TRY TO BRAKE OR TURN, HIGH BEAM LIGHT WON'T STAY ON TO THIS DATE. EXPERIENCING SMOKE FROM HOOD-MAY BE A LEAK WHICH SEEMS TO BE ACOMMON COMPLAINT BUT DEALER PUT DYE IN AND SAID THEY DON'T DETECT A LEAK. NO AIR-FREON REPLACED SEVERAL TIMES. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322480March 27, 2010
TRACTION CONTROL SYSTEM, UNKNOWN OR OTHER
1. CONSTANT FISHTALING WHEN DRIVING 2. SINCE VEHICLE WAS PURCHASED 3. REPAIRED BY QUALIFIED AUTO REPAIR SHOP, SINCE NO GM DEALER NEARBY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322361March 26, 2010
ELECTRICAL SYSTEM
TURN SIGNAL ON 2001 CHEVY IMPALA WORKS INTERMITTENTLY. EXPENSIVE REPAIR. BLOG SITES HAVE MANY ENTRIES COMPLAINING OF THE SAME THING. THIS IS A SAFETY ISSUE IF MY TURN SIGNALS WORK ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322378March 26, 2010
ELECTRICAL SYSTEM
THIS HAS HAPPENED ABOUT A DOZEN TIMES IN LAST SEVERAL MONTHS SINCE I PURCHASED THE CAR. I GO TO START IT AND NOTHING. IT WILL NOT TURN OVER. SECURITY LIGHT COMES ON. RADIO AND LIGHTS CONTINUE TOL WORK. IF I WAIT 10 MINUTES IT WILL START. IT HAPPENED AGAIN TODAY MAKING ME LATE TO WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322399March 26, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2006 CHEVEROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BOTH POWER STEERING AND ENGINE FAILURES. THE CONTACT RECEIVED A RECALL NOTICE IN REGARDS TO THE POWER STEERING. THE DEALER REPAIRED THE VEHICLE ACCORDING TO THE POWER STEERING RECALL BY REPLACING THE HOSE AND THE CLAMPS ON FEBRUARY 24, 2010. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED AND SMOKE EMITTED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A DIAGNOSTICS TEST AND THE DEALER INFORMED HER THAT THE ENGINE OVERHEATED BECAUSE THE WATER PUMP WAS LEAKING. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 78,591.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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