Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10327635April 26, 2010
ELECTRICAL SYSTEM
MY CAR STARTED A SOUND IN THE WIRING SUCH AS A POPPING SOUND AS IF THE WIRES ARE GROUNDING OUT THEN SOMETHING SMELL SMOKE THEN IT STARTED NOT CRACKING AND I COULDN'T FIGURE OUT WAY I THOUGHT IT WAS THE BATTERY REPLACED IT THEN WOULDN'T START AGAIN AFTER I WAS TOLD IT WAS THE BATTERY THE DASH READS SECURITY ON IT THIS HAPPEN TO MY CAR MY FRIENDS CAR AND MY HUSBANDS COUSINS CAR THEY ARE ALL IMPALAS ALL IN 2002 I HAVE ALSO SPOKE TO OTHER PEOPLE WITH THEM SAME PROBLEM WANT START READS SECURITY ON DASH WIRES GROUND OUT AND HEAR POPPING SOUND AND THE BATTERY DRAINS FROM THE HEAD LIGHTS NOT TURNING OF OR SECURITY READS AND THE LIGHTS FLASH ITS BROKEN DOWN IN MY YARD NO ONE AROUND HEAR REALLY KNOWS THE PROBLEM THEY SAY ITS THE SECURITY MY HUSBAND BELIEVES ITS THE WIRING AND IT GROUNDS OUT CAUSING THINGS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327105April 23, 2010
EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:ELECTRICAL
2001 IMPALA. PRESSED UNLOCK ON VEHICLE REMOTE AT 4:30 AM. THE HEADLIGHTS WERE SUPPOSED TO COME ON AND DID NOT. I TRIED THE HEADLIGHT SWITCH, AND STILL NO HEADLIGHTS. TWO DAYS LATER, THE HEADLIGHTS CAME ON MOMENTARILY, THEN WENT OUT. THE HEADLIGHTS HAVEN'T WORKED SINCE. I TALKED TO A MECHANIC THAT AGREED THAT THE MULTIFUNCTION SWITCH HAS GONE BAD AND NEEDS REPLACEMENT. HE HAS REPLACE QUITE A FEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327193April 23, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVORLET IMPALA: THE SPEEDOMETER GAINS/DROPS SPEED AT ANY GIVEN TIME WITHOUT WARNING CAUSING MISCALCULATION OF SPEED DURING TRAVEL. AT FIRST, THE SPEEDOMETER RETURNED TO THE ORIGINAL STATE, HOWEVER, AFTER RESETTING THE CRUISE CONTROL FUNCTION, THE UNIT FAILED TO REGISTER SPEED PROPERLY. IT HAS AFFECTED THE MAINTENANCE AND PERFORMANCE OF THE VEHICLE. ULTIMATELY, THE RPM AND SPEEDOMETER GAUGES, CEASE TO WORK PROPERLY AND THE CAR TENDS TO SKIP BETWEEN AUTOMATIC GEAR SHIFTS. ALSO, I RECEIVED A TRAFFIC TICKET IN THE STATE OF NC DUE TO THE SPEEDOMETER MALFUNCTION. IN ORDER TO FIX THIS PROBLEM FOR MY VEHICLE, 2005 CHEVORLET IMPALA (MILEAGE: 103,117K), THE INSTRUMENT CLUSTER HAS TO BE UNINSTALLED FROM THE VEHICLE, REBUILT, AND REINSTALLED BACK INTO THE VEHICLE ACCORDING TO MY DEALER AND A LICENSED MECHANIC. THIS REPAIR ON AVERAGE RANGES $400-$800 (WWW.CARCOMPLAINTS.COM). ACCORDING TO RESEARCH, SPEEDOMETER FAILURE IS A COMMON BUT EXPENSIVE PROBLEM AMONG 2000-2006 CHEVORLET MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327222April 23, 2010
STEERING
AS I BRAKE MY STEERING WHEEL SHAKES ON MY 2002 CHEVY IMPALA. THIS IS THE SECOND TIME FOR THIS VEHICLE. I HAD IT SERVICED AT AN AUTO REPAIR SHOP IN PLAINVILLE CT. ON OR ABOUT JUNE 20 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327236April 23, 2010
ELECTRICAL SYSTEM
MY CAR, A 2002 CHEVY IMPALA, HAS AN INTERMITTENT STARTING PROBLEM SINCE I PURCHASED IT AT 2006. FOR EVERY 2-3 WEEKS, IT SIMPLY DOES NOT CRANK BY TURNING THE KEY. BUT AFTER 10 MINS, IT STARTS AGAIN. I HAVE SPENT A LOT OF MONEY TO TRY TO FIX THIS ISSUE BUT IT IS UNSUCCESSFUL. AFTER SEARCHING ON WEBSITE, I UNDERSTAND THIS IS A VERY COMMON ISSUE FOR GM CARS AND MAY BE RELATED TO SOME ELECTRIC SECURITY ISSUE. THEREFORE, HERE I AM FILING THE COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326959April 22, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, INTERIOR LIGHTING, EXTERIOR LIGHTING, TRACTION CONTROL SYSTEM
2003 CHEVY IMPALA. PASSLOCK STYSTEM THINKS THE CAR IS BEING STOLEN, DISABLING THE IGNITION FOR UP TO 30 MINUTES AT A TIME. SOMETIMES LEAVING YOU STRANDED. ALSO ABS AND TRAC CONTROL SYSTEM FAILURE AT 100,00 MILES. NO MORE ABS OR TRAC CONTROL AS PARTS ARE OVER $3,000. OIL SPILL OUT OF FILLER NECK ONTO EXHAUST MANIFOLD, AND RECALL ONLY MOVED SPARK PLUG WIRES, OIL PROBLEM STILL EXISTS. INTERIOR DASH LIGHTS DIM TO COMPLETE DARKENESS, OR SUPER BIRGHT AT ALL DIFFERENT TIMES. ISSUE IS THE DIMMER SWITCH. PISS POOR DESIGN BY GM. THEY SHOULD BE BANNED FROM SELLING VEHICLES UNTIL THEY PULL THEIR HEADS OUT OF THEIR [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326764April 21, 2010
STRUCTURE
WHEN RAINING WATER FILLS PASSENGER SIDE FLOORBOARDS AND GOES IN BEHIND DASH. HAS CAUSED THE RADIO TO QUIT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326761April 21, 2010
FUEL SYSTEM, GASOLINE
STRONG GAS SMELL IN CAR WHILE IDLING AND DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326838April 21, 2010
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN SHE TURNED OFF THE VEHICLE AND ACTIVATED THE ALARM, THE VEHICLE SEEMED DIFFICULT TO RESTART. THE LIGHTS AND DOORS WOULD FUNCTION PROPERLY BUT THE VEHICLE TOOK 10-20 MINUTES TO GET IT STARTED. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326548April 20, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON SEVERAL 2003-2006 GM VEHICLES, THE SPEEDOMETER STOPS WORKING (THE NEEDLE STOPS MOVING). THE FIX REQUIRES THAT THE ENTIRE GAUGE CLUSTER BE REPLACED FROM WITHIN THE DASH. THE SPEEDOMETER TYPICALLY FAILS SHORTLY AFTER THE VEHICLE'S 36K-MILE WARRANTY EXPIRES. CARCOMPLAINTS.COM HAS A FORUM THREAD WITH 125+ POSTS: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML THERE ARE SEVERAL OTHER WEBSITES WITH FORUMS OF PEOPLE WHO HAVE THE SAME ISSUE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326301April 19, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*-THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND THE STEERING WHEEL BEGAN TO MAKE A LOUD NOISE IN A SHAKING MOTION. THE NOISE BECAME LOUDER WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE POWER STEERING PUMP. THE DEALER ESTIMATED COST TO REPLACE THE POWER STEERING PUMP WAS $419.00. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000. THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326386April 19, 2010
EXTERIOR LIGHTING, INTERIOR LIGHTING
TL*-THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HE WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH, ALL OF THE VEHICLE LIGHTS (INTERIOR AND EXTERIOR) FAILED TO TURN ON WHEN THE SUN WENT DOWN AND IT BECAME DARK. HE TRIED TO USE THE HIGH BEAM AND LOW BEAM LIGHTS TO TURN THEM ON MANUALLY. HE PULLED OVER AND AFTER SEVERAL ATTEMPTS, THE LIGHTS TURNED ON. IN APRIL 2010, WHILE DRIVING, THE LIGHTS TURNED OFF AGAIN. HE TRIED THE HIGH BEAM SWITCH AND THE LIGHTS TURNED BACK ON. HE TOOK THE VEHICLE TO THE DEALERSHIP BUT WAS TOLD UNLESS HE COULD DUPLICATE THE PROBLEM, THEY COULD DO NOTHING TO ASSIST HIM. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 98,947. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326430April 19, 2010
FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
01 CHEVY IMPALA FUEL PUMP ISSUES HAS CORRECTED PROBLEM SEVERAL TIMES IN WHICH IS A KNOWN DEFECT, OTHER NITE CAR SHUT DOWN ON SPEEDING HIGHWAY WITHOUT REASON OR WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326513April 19, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER ON 2004 CHEVY IMPALA GIVES INCORRECT READINGS TO INCLUDE SPEED WHICH COULD RESULT IN DRIVING AT EXCESSIVE SPEEDS WITHOUT PROPER INDICATION AND RESULTING IN UNJUST SPEEDING FINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326515April 19, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER WILL ALL OF A SUDDEN STOP WORKING AND NOT GIVE AN ACCURATE READING, AND IT MAKES CLICKING NOISE WHEN IT HAPPENS. IT OCCURS AROUND ONCE OR TWICE A WEEK NORMALLY, WITH MINIMAL DRIVING. THE DASH HAS TO BE REPLACED TO CORRECT THE ISSUE, THERE ARE MANY OTHER PEOPLE WITH THIS PROBLEM AND IT SHOULD BE FIXED AT THE COMPANY'S EXPENSE. THIS IS A SAFETY ISSUE BECAUSE I COULD BE GOING THE WRONG SPEED AND NOT HAVE ENOUGH TIME TO REACT TO SOMETHING SUCH AS A DEER IF I AM GOING FASTER THAN IT SAYS I AM OR IF I HAVE TO GUESS MY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326113April 17, 2010
ELECTRICAL SYSTEM
2004 CHEVY IMPALA, 35,000 MILES. WAS DRIVING DOWN THE INTERSTATE AND NOTICED THAT TEMPERATURE GAUGE WAS READING IN THE RED, PULLED INTO A MCDONALD'S TO SEE WHAT WAS GOING ON (NORMALLY THE IMPALA HAS AN ALARM THAT GOES OFF WHEN OVERHEATING, THIS DID NOT HAPPEN) AS I DECELERATED, I NOTICED THAT THE SPEEDOMETER DID NOT MOVE, BUT RATHER STAYED AT 60MPH, AND THE TEMPERATURE GAUGE ALSO DID NOT MOVE. UPON TURNING THE CAR OFF, THE SPEEDOMETER MOVED BACK TO 0, THE TEMPERATURE GAUGE STAYED IN THE RED. TURNING THE CAR BACK ON DID NOT RESET THE TEMP GAUGE, BUT AS I ACCELERATED, THE SPEEDOMETER STAYED AT 0 FOR THE REST OF THE TRIP (I HAD TO USE GPS TO GET SPEED). THE SPEEDOMETER HAS NOT WORKED CORRECTLY SINCE. DOING SOME INSPECTION LATER, I FOUND THIS IS AN EXTREMELY COMMON PROBLEM IN IMPALAS OF MOST 2000-2010 IMPALAS. OUR LOCAL POLICE FORCE DRIVES IMPALAS, AND THE SPEEDOMETERS FAIL ON ROUGHLY 60% AT BETWEEN 30K AND 60K MILES. A QUICK SEARCH ONLINE ALSO REVEALED THAT IT IS A SEVERE PROBLEM, AND SEVERAL PEOPLE HAVE BEEN EITHER PULLED OVER, OR HAD BEEN GOING MUCH TO FAST BEFORE NOTICING. DEALERSHIP SAYS THE ONLY WAY TO FIX IT IS A COMPLETE REPLACEMENT OF INSTRUMENT CLUSTER($150 USED, $400 NEW), AND SEVERAL PEOPLE WHO HAVE GOTTEN THE REPLACEMENT SIMPLY HAVE THE PROBLEM AGAIN. AS YOU CAN SEE, THIS IS AN EXTREMELY SEVERE PROBLEM, AND WHILE THE EMPLOYEES AT THE DEALERSHIP SAY IT HAPPENS ALL THE TIME (AT LEAST 3 IMPALAS WITH FAULTY SPEEDOMETERS PER WEEK), CHEVY AS A COMPANY DOES NOT SEEM TO NOTICE. PLEASE HELP! LINKS TO SOME REPAIR FORUMS ABOUT SIMILAR PROBLEMS: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-IMPALA/TJSMIQPD8J0FT5DK8 HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML HTTP://WWW.AUTOMOTIVEHELPER.COM/TOPIC640920.HTM HTTP://WWW.AUTOMOTIVEFORUMS.COM/VBULLETIN/T752665.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325932April 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE VEHICLE MADE A LOUD SCREECHING NOISE. I CAN'T REMEMBER IF I TOUCHED ANYTHING,BUT THE VEHICLE STALLED WHILE IN MOTION. I PUT THE CAR IN PARK, AND WAS ABLE TO RESTART WITH NO PROBLEMS. I THEN DROVE SLOWLY AND TURNED ON THE AIR; WHEN I CHANGED THE FLOW OF THE AIR TO FLOW FROM WITHIN THE CAR, IT MADE THE SCREECHING NOISE AND STALLED AGAIN. RESTARTED THE CAR, TURNED ON THE AIR AND IT STALLED AGAIN. I TOOK IT TO THE CHEVROLET DEALERSHIP AND THEY SAID THAT THE AC COMPRESSOR HAD FAILED AND WAS TEARING UP THE ENGINE BELT, WHICH WOULD ALSO HAVE TO BE REPLACED. WITH PARTS AND LABOR, I WAS QUOTED $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325934April 16, 2010
TIRES
SEVERE INNER TIRE WEAR ON BOTH REAR TIRES AT AROUND 47K MILES. THE WIRE INSIDE THE TIRES WAS SHOWING AND IT WAS UNNOTICEABLE JUST LOOKING AT THE CAR. I DIDN'T REALIZE THE TIRES WERE BAD UNTIL THE REAR DRIVER TIRE WENT COMPLETELY FLAT WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325813April 15, 2010
UNKNOWN OR OTHER
2004 CHEVY IMPALA: THE SPEEDOMETER STEP SERVO MOTOR IS DEFECTIVE IN MY CAR. IT STARTED ABOUT 2 YEARS AGO GIVING FALSE READINGS. I FOUND OUT ONLINE THAT THERE ARE THOUSANDS OF THEM DOING THIS. THE SAME PROBLEM WITH THE SAME STEP MOTORS USED ON OTHER CHEVY VEHICLES WERE ACTUALLY RECALLED. THIS IS A DANGEROUS SITUATION. I'M HAVING TO USE MY GPS FOR A SPEEDOMETER NOW, AND IT CAN BE HARD TO READ AT TIMES. WHY HASN'T CHEVROLET EXTENDED THE RECALL TO THE IMPALA'S AS WELL.THEY MUST BE HOPING THE CAR OWNERS WILL TAKE CARE OF THE PROBLEM IN THEIR VEHICLES FOR THEM? CAN YOU DO ANYTHING ABOUT THIS? THE DEALERSHIPS I'VE TALKED TO SAY THEY EXPECTED CHEVY TO DO SOMETHING ABOUT IT, BUT THEY STILL HAVE NOT PUT OUT THE RECALL ON THE IMPALA. IT'S BEEN GOING ON FOR YEARS NOW. EVEN BEFORE THE 2004 MODEL.THERE ARE MANY OF THESE COMPLAINTS LISTED 'ON LINE'. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325879April 15, 2010
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 CHEVROLET IMPALA MOTOR WENT ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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