Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10358317September 29, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER NOT WORKING , SOMETIMES IT WILL READ 80MPH STOPPED & NOT RUNNING. OR YOU COULD BE GOING 50 & ACTUAL Y GOING 80 & GET A TICKET , THIS HAS HAPPEN TO US 5 OR 6 TIMES WITHIN THE LAST 2 WEEKS, I HAVE READ A LOT OF OTHER PEOPLE WITH THE SAME PROBLEM. MY CAR HAS LESS THAN 85, 000 MILES. DO WE NOT MAKE QUALITY CARS & TRUCKS IN THE GOOD OLD U.S.A. ??? MAYBE I SHOULD HAVE BOUGHT A KIA WITH 100, 0000 MILES WARRANTY BUMPER TO BUMPER ? THANK-U FOR U TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358338September 29, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
HAVE HAD "TRACTION CONTROL" PROBLEMS FOR 2 YEARS. WAS TOLD MANY THINGS COULD CAUSE THIS. NOW DRIVING WITH NO TRACTION CONTROL AND NO ABS, JUST REGULAR BRAKES. HAVE REPLACED HUBS AND BRAKES. HAVE TO FILE FOR WAIVER FOR INSPECTION. WILL TRY REPLACING ABS PUMP NEXT IF CAN EVER AFFORD SUCH A BIG REPAIR. DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358059September 28, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN SHE FILLED THE FUEL TANK AND RETURNED TO THE VEHICLE, THE FUEL GAUGE WOULD REGISTER THAT THE TANK WAS EMPTY. AFTER A FEW DAYS, THE FUEL GAUGE WOULD REGISTER EMPTY AND THE VEHICLE WOULD SUDDENLY SHUT OFF COMPLETELY. SHE HAD TO REFILL THE TANK TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE PROBLEM COULD POSSIBLY BE THE FUEL PUMP OR FUEL FILTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 114,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357800September 27, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 30-40 MPH WHEN THE INSTRUMENTAL PANEL FAILED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357671September 26, 2010
TIRES, SUSPENSION
I HAVE A 2009 IMPALA WITH BARELY 15000 MILES. TOOK IN FOR OIL CHANGE AND TIRE ROTATION AT A FIRESTONE BUSINESS. MECHANIC STATES THAT FRONT TIRES WOULD NOT PASS INSPECTION, AND RECOMMENDED 2 FRONT TIRES AND LIFETIME FRONT END ALIGNMENT FOR A COST OF ALMOST 750.00. DID NOT TAKE HIM UP ON HIS "GENEROUS" OFFER. THIS WAS JUST BEFORE THE CAR HIT 15K MILES. CAR HAS BEEN SERVICED EVERY 5K, AND UP UNTIL JUST OVER 10K, TIRE CONDITION WAS STATED AS "GOOD-9/32 TREAD IS STILL ON TIRES. SO, BETWEEN 10K & 15 K, THEY ARE NOW NO LONGER ANY GOOD? HAVE SEEN QUITE A FEW COMPLAINTS ONLINE ABOUT 2009 IMPALA TIRES WEARING OUT PREMATURELY, AS DID THE 2008'S(WHICH MY WIFE HAS) FRONT END HAS NEVER SHAKEN, SHIMMIED OR ANYTHING ELSE-STILL DRIVES DOWN THE ROAD AT 50 WITH NO PROBLEM AT ALL. AM WONDERING IF GM IS GOING TO GIVE ME A HASSLE ABOUT THIS-NOT A GOOD ADVERTISEMENT FOR THIS MODEL AT ALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357734September 26, 2010
STEERING
I WAS DRIVING MY 2008 CHEVROLET IMPALA AND WAS BACKING OUT OF A PARKING SPACE, SO MY TIRES WERE TURNED AT AN ANGLE. WHEN BACKING UP, I LOST ALL POWER STEERING MAKING IT VERY HARD TO TURN THE WHEEL. ONCE I BACKED OUT AND PUT THE CAR IN DRIVE THE STEERING BEGAN TO WORK AGAIN. I CHECKED POWER STEERING FLUID BUT IT WAS NOT LOW. THIS PROBLEM HAPPENS FAIRLY REGULARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357739September 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WOULD STALL AND SHUT OFF. THE PROBLEM STARTED AT 90,000 MILES. HAVE BROUGHT THE CAR TO THE CHEVY DEALER AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. THE CAR IS NOT GENERATING ANY ERROR CODES. I ALMOST GOT INTO AN ACCIDENT TWICE DUE TO SHUTTING OFF DURING ACCELERATION. I HAVE NOTICED THAT THE STALLING OR SHUTTING OFF STARTS AFTER THE TEMPERATURE REACHES APPROXIMATELY 125 DEGREES F AND HAPPENS RANDOMLY. WHEN I AM OPERATING THE AIR CONDITIONER, THE STALLING IS MORE NOTICEABLE DUE TO THE ENGINE LOAD. SO FAR, THE DEALER HAS REPLACED THE CRANK SENSOR AND IGNITION MODULE WHICH HAS NOT CORRECTED THE STALLING AND SHUTTING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357468September 25, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A 2006 CHEVY IMPALA LT 3.9 WITH 55,000 MILES JUST HAD TO PUT WATER PUMP 2BY PASS HOSE AND BOTTOM HOSE BILL CAME TO AROUND $470. THIS CAR HAS BEEN BABIED EVER SINCE NEW AND WITH TOP NOTCH SERVICE PERFORMED REGULARLY. BESIDES THIS PROBLEM THE TIRE AIR SENSORS ARE ALSO A JOKE REPLACED TWO OF THEM AT AROUND $70.00 EACH. STILL DON'T WORK PROPERLY. WHILE I'M ON ROLL I SHOULD MENTION THE REMOTE START, UNLOCK, SYSTEM IS ALSO A JOKE, TOOK IT TO A DEALER TOLD THEM IT WOULD NOT WORK ANYTHING, THEY CAME BACK TO ME TWO HOURS LATER AND SAID THE MODULE IN DRIVERS DOOR WAS BAD, TWO REMOTES ,MODULE, CALIBRATION AND $917.00 AND THEY WOULD HAVE ME ON MY WAY. HA HA. TOLD THEM TO PUT IT BACK TOGETHER AND I WAS PAYING MY 80.00 FOR THE TIME SPENT AND LEAVING. AS I WAS GOING TO MY CAR THE SERVICE REP. SAID WHEN THEY PUT IT BACK TOGETHER IT BEGAN WORKING, EVERYTHING BUT TIRE PRESSURE INFO. I HAVE READ OTHER PEOPLE HAVE REMOTE PROBLEMS JUST WONDERED HOW COMMON THIS PROBLEM IS. ALSO I CANNOT BELIEVE MY WATER PUMP WENT BAD @55,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357642September 25, 2010
ELECTRICAL SYSTEM
SPEEDOMETER AND NOW THE TEMP GAUGE FAULTY.. KNOWN PROBLEM WITH THIS 2004 CHEVY IMPALA... GM FIXED SAME ISSUE IN THEIR TRUCKS, BUT REFUSES TO FIX IN THIS AND OTHER MODEL CARS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357307September 24, 2010
SUSPENSION, TIRES
FRONT AND REAR ABNORMAL TIRE WEAR BROUGHT ON BY IMPROPER WHEEL ALIGNMENT FROM THE MANUFACTURER. AT 22000 MILES A VIBRATION COULD BE FELT AT SPEEDS ABOVE 20 MPH. I TOOK THE CAR IN FOR A CHECK AR A LOCAL TIRE DEALER. THE TECH CALLED ME OUT TO THE CAR WHILE IT WAS ON A LIFT. HE SHOWED ME THE TIRES, ALL FOUR WERE WORN BEYOND USE. THE INNER TWO TREAD LINES WERE COMPLETELY WORN OFF, I FELT THE TIRE IN THE WORN AREA AND IT FELT LIKE A BALLOON. THE TECH COMMENTED I WAS FORTUNATE TO HAVE MADE IT TO THE SHOP. HE WAS SURPRISED THE HAD NOT BLOWN UP WHILE DRIVING. LATER HE TOLD ME THAT THE CAR DID NOT HAVE ECCENTRIC BOLTS IN THE SUSPENSION AND THAT HE WOULD HAVE TO REPLACE THE NON ADJUSTABLE BOLTS IN THE SUSPENSION ALONG WITH 4 NEW TIRES. WHILE I WAS WAITING IN THE LOBBY I DECIDED TO CHECK ON THE PROGRESS, WHEN I NOTICED AN 2008 IMPALA ON ANOTHER RACK, I LOOKED AT THE TIRES AND SAW THE SAME PROBLEM I HAD. OVER 600.00 DOLLARS I WAS ON MY WAY HOME. I CONTACTED THE CHEVY DEALER ON TO GET A GAF FROM THE SERVICE DEPT. OKAY SO I SUCK KT UP, DUMP THE CAR AND NOT BUY CHEVYS AGAIN. THIS WAS MY 4TH NEW CHEVY FROM THE SAME DEALER, NEVER AGAIN. I'M BUYING GERMAN OR JAPANESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357346September 24, 2010
STEERING:COLUMN
TL* THE CONTACT OWNS 2005 CHEVROLET IMPALA LS. THE CONTACT WAS DRIVING 30 MPH WHEN THERE WAS AN ABNORMAL EXPLOSION HEARD THROUGHOUT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE STEERING KNUCKLE WAS REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 37,517.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357183September 23, 2010
EXTERIOR LIGHTING
2004 CHEVROLET IMPALA 3.4L V6, 70,000 MILES. RIGHT TURN SIGNAL INTERMITTENT FAILURE STARTED OCCURRING AT AROUND 65,000 MILES - INTERIOR DASH TURN SIGNAL INDICATOR BLINKS RAPIDLY BUT THE ACTUAL TURN SIGNAL DOES NOT FLASH AT ALL. I CHECKED ALL LAMPS AND FUSES THEN REPLACED THE HAZARD SWITCH AS SUGGESTED BY SOME CAR FORUMS BUT THE PROBLEM REMAINS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357257September 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 CHEVROLET IMPALA,BOUGHT IN JULY OF 2010 WITH 18,000 MILES ON IT. WHEN I STOP TO PARK THE CAR, MY FOOT IS ON THE BRAKE, I PUT THE GEAR SHIFT INTO PARK AND WHEN I TAKE MY FOOT OFF THE BRAKE THE CAR WILL ROLL FORWARD 8 TO 10 INCHES. IT ALSO DOES IT IN REVERSE BUT ONLY A 3-4 INCHES. HAPPENS ABOUT 1 TIME IN 5. TOOK THE CAR TO THE DEALER, IT DIDN'T HAPPEN TO THEM AND WAS TOLD THAT WAS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357254September 23, 2010
WHEELS
THIS IS A COPY OF A COMPLAIN THAT HAS BEEN SENT TO THE CHEVROLET DIV. OF GENERAL MOTORS. CHEVROLET CUSTOMER ASSISTANCE CENTER PO BOX 33170 DETROIT, MI 48232-5170 [XXX] SEPT. 23, 2010 RE: WARRANTY DECEPTION ( VEHICLE 2009 IMPALA) THIS VEHICLE IS STILL UNDER WARRANTY WITH ODOMETER READING OF 27,000 MILES. A STUD BROKE OFF THE RT REAR WHEEL AND THE LARRY GREEN SERVICE DEPT.IN COTTONWOOD, ARIZONA REFUSED TO REPAIR IT UNDER THE BUMPER TO BUMPER WARRANTY. THEY CLAIMED IT WAS SHEARED OFF BY WHOMEVER ROTATED THE TIRES LAST. MY CLAIM WAS THAT THE TIRES WERE NEVER ROTATED AND THE STUD BROKE. I ALSO CLAIM THAT IT DOESN'T MAKE ANY DIFFERENCE BECAUSE NO MATTER WHEN AND IF THE TIRES WERE ROTATED AT SOME TIME IN THE FUTURE A STUD MAY BREAK BY ROAD IMPACT. IF IT CAN BE PROVEN THAT THE STUD IS DEFECTIVE IT MAY RESULT IN A MASSIVE RECALL. HOW MUCH TORQUE IS REQUIRED TO TWIST OFF A STUD WITH A STANDARD WRENCH? THEY ALSO CLAIM THAT THE STUD DIDN'T COME FROM THE FACTORY DEFECTIVE. THAT IS AN ASSUMPTION. ( OF COURSE WITHOUT TESTING THE STUD IT IS UNKNOWN.) WITH THAT LOGIC ANYTHING THAT BREAKS CAN BE EXCUSED AS AN EXISTING CAUSE. THE 3 YEAR WARRANTY IS DECEPTIVE. IF AUTOMOBILE PARTS NEVER BREAK THE JUNK YARDS WOULD BE EMPTY! GENERAL MOTORS SHOULD INVESTIGATE THIS BEFORE THERE IS A FATALITY IN THE EVENT OF AN ACCIDENT OR NOT! WHAT LARRY GREEN HAS LOST IS THE GOOD WILL OF A KOREAN VET AND PERHAPS MANY OTHER VETS THAT MAY HEAR OF THIS. I HAVE SPENT MANY HOURS IN KOREA REMOVING BUSTED STUDS THAT, HOPEFULLY, ALSO DID NOT COME FROM THE GM FACTORY DEFECTIVE. [XXX] CC: LARRY GREEN CHEVORLET INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356739September 21, 2010
STEERING
ON MY 2005 CHEVROLET IMPALA, 6 CYL, THE POWER STEERING COMPONENTS ARE LEAKING P/S FLUID. THE PUMP HAS BEEN REPLACED AT LEAST ONCE AND NOW THE STEERING RACK IS IN JEOPARDY OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356886September 21, 2010
AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
I WAS A SEATED DRIVER DRIVING TO WORK AND I TRIED TO PASS A DRIVER IN FRONT OF ME THAT WAS DRIVING RECKLESS. AS I BEGAN TO PASS THE CAR THEY SWERVED TOWARDS ME AND I HIT THE GRAVEL AND LOST CONTROL OF THE CAR AND BEGAN TO SPIN AND HIT THE PAVEMENT THEN GRAVEL AGAIN AND BEGAN TO FLIP SEVERAL TIMES BEFORE SLAMMING INTO THE FIELD. I HIT MY HEAD ON THE STIRRING WHEEL TWICE AND I THE AIR BAGS NEVER DEPLOYED. I WAS GOING 60 MILES PER HOUR. I HAD HEAD AND NECK INJURIES. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10356242September 18, 2010
TRACTION CONTROL SYSTEM
2003 CHEVY IMPALA 3.8 ENGINE. I HAVE HAD RECURRING, INTERMITTENT PROBLEMS WITH THE TRACTION CONTROL KICKING IN WHEN PULLING AWAY FROM A STOP IN DRY WEATHER AND DRY ROAD CONDITIONS. NOT AN APPROPRIATE TIME FOR IT TO KICK IN. THEN IT RELEASES. I HAVE HAD THE MECHANIC LOOK AT IT SEVERAL TIMES BUT THEY CANNOT FIND ANYTHING BECAUSE THE COMPUTER DOESN'T FLASH A CODE. I AM CONCERNED THAT THE CAR WILL BE UNSAFE IF THE TRACTION CONTROL OPERATES AT INAPPROPRIATE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355924September 16, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT ANTI THEFT SYSTEM MALFUNCTIONED AND THE CONTACT WAS NOT ABLE TO START THE VEHICLE. THE DEALER WAS NOT INFORMED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91000 AND THE CURRENT MILEAGE WAS 96000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355959September 16, 2010
STEERING, SERVICE BRAKES, ELECTRIC
WHEN BRAKING AT 50 MPH AND UP, BRAKES PULSATE AND STEERING SHUTTERS. I AM WORRIED BRAKES WILL FAIL. IT IS OUT OF WARRANTY BUT HAS BEEN GOING ON SEVERAL MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355991September 16, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STARTED TO HESITATE AND LOST ALL POWER STEERING . THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT THEN RESTARTED THE VEHICLE AND MANAGED TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE SERPENTINE BELT WAS TORN DUE TO THE AIR CONDITIONING COMPRESSOR LOCKING UP. THE DEALER WAS INFORMED ABOUT THE FAILURE AND DID NOT ASSIST HIM WITH THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42000 AND THE CURRENT MILEAGE WAS 43000. UPDATED 12/30/10 *BF THE CONSUMER STATED THE ENGINE STALLED. THE CONSUMER WHEN HE PULLED OVER AND OPENED THE HOOD, HE NOTICED THE SERPENTINE BELT HAD SHREDDED. THE CONSUMER REPLACED THE BELT, ONLY FOR IT TO HAPPEN AGAIN AS SOON AS HE TURNED ON THE AC. THE DEALER REPLACED THE AC COMPRESSOR. UPDATED 01/10/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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