Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10355869September 15, 2010
STEERING
ROUTINE OIL CHANGE 9/9/10. "ABNORMAL TIRE WEAR, BOTH OUTER TIE ROD ENDS ARE BAD". 9/10/10 PER DEALER INSPECTION: POWER STEERING RACK & PINION AND THE RIGHT OUTER TIE ROD END HAS EXCESSIVE PLAY, REPLACED POWER STEERING RACK & PINION AND RIGHT OUTER TIE ROD END, 2-WHEEL ALIGNMENT. CUSTOMER PAID LABOR ONLY, $300.11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355687September 15, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TURN SIGNALS HAVE STARTED NOT WORKING INTERMITTENTLY. NOT GOOD IF YOU HAVE TO MERGE INTO TRAFFIC ON THE HIGHWAY. I HAVE GOOGLED IT AND FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE ALTHOUGH NOT ON THIS WEBSITE. MOST RESOURCES SAY IT IS THE HAZARD SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355428September 14, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
MANIFOLD GASKET WAS LEAKING ON MY 2003 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355208September 13, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FIRST THE FUEL GAUGE STOPPED WORKING AND WAS LIKE THAT FOR A COUPLE WEEKS, NOW IT IS WORKING AGAIN, THEN SPEEDOMETER WENT CRAZY, TRAVELING AT APPROXIMATELY 55 TO 60 MPH, SPEEDOMETER IS READING 15 TO 20 MPH THEN DROPS TO 0 IT HAS DONE THIS BEFORE, SO I WENT ONLINE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM AND IF THERE WAS A RECALL. I FOUND NUMEROUS COMPLAINTS FROM OTHER OWNERS. I WAS WONDERING WHY THERE IS NO RECALL OUT THERE SINCE THERE ARE SO MANY COMPLAINTS THIS COULD REALLY BE A SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355222September 13, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BECOME FILLED WITH WATER WHENEVER IT WOULD RAIN. THE HEADLIGHT ASSEMBLY WAS REPLACED AND RESEALED YET THE HEADLIGHTS CONTINUED TO RETAIN MOISTURE. IN ADDITION, THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHT WOULD SHORT OUT WHENEVER THE BULB WAS REPLACED. THE DIRECTIONAL SIGNALS WOULD ONLY OPERATE INTERMITTENTLY. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 51,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355232September 13, 2010
TIRES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE FRONT TIRES WERE REPLACED BY AN AUTHORIZED DEALER AT 5,000 MILES AND AGAIN AT 18,000 MILES. THE RECOMMENDED TIRE PRESSURE WAS 30 BUT THE DEALER RECOMMENDED 35, WHICH THE CONTACT BELIEVED WAS A SAFETY HAZARD BECAUSE IT WAS OUTSIDE OF THE ORIGINAL MANUFACTURER'S RECOMMENDATIONS. THE MANUFACTURER OFFERED NO ASSISTANCE WHEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355048September 12, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, INTERIOR LIGHTING
WE ARE DEALING WITH A PROBLEM WITH THE IGNITION SWITCH/ SECURITY SYSTEM ON OUR CAR AT LEAST ONCE A WEEK NOW. THIS ISSUE BEGAN ABOUT SIX MONTHS BACK AND IS DEFINITELY WORSENING. WE ARE EXPERIENCING WAIT TIMES OF ABOUT TEN MINUTES TO CLEAR THE SECURITY SYSTEM BEFORE WE CAN START THE CAR AND HAVE BEEN TOLD THIS WILL EVENTUALLY END UP COMPLETELY FAILING SOON. NOW THIS PROBLEM HAS CAUSED THE INSTRUMENT CLUSTER LIGHTS TO FAIL AND WE CANNOT JUDGE SPEED AT NIGHT WITHOUT A FLASHLIGHT. I JUDGE THIS A SAFETY ISSUE BECAUSE THIS IS MY WIFE'S CAR AND SHE OFTEN HAS TO DEPEND ON THE CAR AT NIGHTS AND ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355057September 12, 2010
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE, STRUCTURE
I PURCHASED A 2009 CHEVY IMPALA FROM A LOCAL DEALERSHIP ON 05/12/10 THE CAR WAS SOLD AS NEW 32 MI. ON 05/20/10 CAR WAS TAKEN BACK TO DEALERSHIP FOR DRIVEABILITY PROBLEMS, A REAR SWAY BAR WAS INSTALLED AT FIRST OIL CHANGE I WAS ALERTED BY SERVICE ATTENDANT THAT CAR HAD SEVERE RUST AND CORROSION PROBLEMS ON UNDERSIDE OF CAR I HAD ANOTHER INDEPENDENT MECHANIC INSPECT CAR, HE SAID BRAKE LINES AND OTHER PARTS WERE SO EATEN AWAY BY CORROSION THAT HE CONSIDERED THIS TO BE A SAFETY ISSUE I RETURNED CAR TO DEALERSHIP FOR INSPECTION DEALERSHIP REFUSED TO INSPECT PROBLEM, WAS TOLD CAR HAS LOTS OF WARRANTY LEFT AND IF BRAKE FAILURE OCCURS THEY WILL LOOK AT IT THEN I THEN TOOK CAR TO ANOTHER INDEPENDENT MECHANIC AND WE MADE VIDEO ---DVD--- OF UNDERSIDE OF CAR AND GOT A STATEMENT FROM MECHANIC TO VERIFY PROBLEM I AM TAKING CAR TO ANOTHER CAR DEALERSHIP IN ROCKINGHAM NC TO GET ANOTHER OPINION AND VERIFY I CAN FURNISH YOU WITH A COPY OF DVD AND STATEMENTS FROM MECHANICS TO VERIFY PLEASE LET ME KNOW WHERE TO MAIL SUMMARY--- I THOUGHT THAT I WAS GETTING A GOOD CAR FROM A REPUTABLE MANUFACTURE AND DEALERSHIP---WHAT I GOT WAS A BUCKET OF RUST AND CORROSION AND POTENTIAL SAFETY CONCERNS TO WORRY ABOUT----THIS IS A NEW CAR 3611 MI. ON ODOMETER NOW---HAVE YOU HAD ANY OTHER SIMILAR COMPLAINTS ON NEW 2009 CHEVY IMPALAS?---RUST AND CORROSION IN ALL ON UNDER CARRIAGE FROM BUMPER TO BUMPER------------------THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355116September 12, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MULTI FUNCTION HEAD LIGHT SWITCH I OWN A 2000 CHEVROLET IMPALA I WAS DRIVING HOME FROM WORK THE OTHER NIGHT THE LIGHTS WENT OFF I HAD TO HOLD THE LEVER TO ENGAGE THE HIGH BEAMS THE LIGHTS CAME BACK ON AS LONG AS I HELD ON TO THE LEVER. I WENT TO THE AUTO PARTS STORE TO DISCOVER THAT THIS WAS A COMMON PROBLEM WITH CHEVROLETS THE REPLACEMENT PART WAS 330 DOLLARS VERY EXPENSIVE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354903September 10, 2010
AIR BAGS, SEAT BELTS
CHECK AIRBAG SYSTEM INDICATOR KEPT COMING ON IN MY 2008 CHEVROLET IMPALA. I CALLED THE DEALERSHIP TO GET REPAIRED AND THEY TOLD ME BECAUSE I HAD OVER 36,000 MILES IT WAS NO LONGER COVERED. I HAD NO PROBLEM WITH THAT , BUT THE SERVICE MANAGER INDICATED THAT IT WAS A COMMON PROBLEM. THE DEALERSHIP WAS ABLE TO MAKE THE REPAIR THE SAME DAY. I WAS INFORMED THAT THE TROUBLE WAS WITH THE FRONT PASSENGER SEATBELT RETRACTOR, WHICH WAS COMMON, AND THAT IT DISABLED THE PASSENGER AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354596September 9, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
WE BOUGHT OUR 2007 CHEVROLET IMPALA 3LT NEW IN FEBRUARY 2007. THE CAR JUST TURNED OVER 50,000 MILES. AT 38,000, WE NOTICED THE PASSENGER SEAT HEATING ELEMENT QUIT WORKING. CHEVY DEALER ESTIMATES THE COST OF REPAIRS AT ABOUT $200. AT 48,000 THE SHIFTER RELEASE SWITCH STOPPED WORKING, SO THE SHIFTER COULD NOT BE MOVED FROM THE PARK POSITION. CHEVY DEALER SAID A WIRE BROKE IN THE CENTER CONSOLE AND REPAIRS WERE $137. FROM ABOUT 45,000 MILES TO PRESENT, THE TRANSMISSION OCCASIONALLY SLIPS WHEN ACCELERATING FROM A STOP AT AN INTERSECTION. THE ENGINE REVS FOR ABOUT A SECOND OR TWO BEFORE THE TRANSMISSION ENGAGES. THE CHEVY DEALER HAS HAD THE CAR IN TWICE FOR THIS PROBLEM, THE SECOND TIME FOR MORE THAN A WEEK, AND WE'RE TOLD IT DOESN'T HAPPEN IN THE SHOP. THE SLIP HAPPENS ABOUT ONCE EVERY TWO DAYS THAT WE NOTICE. NOW, AT 50,100 MILES, THE EXHAUST HAS GOTTEN LOUDER AND A REPAIR SHOP SAID THERE'S A CRACK ON THE TOP OF THE LEFT MUFFLER. THE CHEVY DEALER SAYS IT'S NOT IN WARRANTY, AND THE JOB WILL COST $1,152. AN INDEPENDENT REPAIR SHOP SAYS THE MUFFLER CAN BE REPLACED FOR $160. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354780September 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:TREAD/BELT
THE TRANSMISSION IN MY 2004 IMPALA HAS SLIP SO BAD THAT I WAS ALMOST HIT FROM BEHIND. IT KICKED SO HARD IN RAINING WEATHER THE CAR SWERVE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354435September 8, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA . WHILE DRIVING 25 MPH THE HEADLIGHTS STARTED TO FLICKER AND THE CONTACT SMELLED AN ELECTRICAL ODOR. THE CONTACT THEN PULLED INTO HER RESIDENCE AND AFTER A FEW MINUTES THE HEADLIGHTS TURNED ON WITHOUT ASSISTANCE. THE VEHICLE WAS PREVIOUSLY TAKEN TO A MECHANIC BEFORE FOR THE MULTI FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WILL BE TAKEN TO THE DEALER TO HAVE IT DIAGNOSED AND DETERMINE IF THERE WERE ANY OTHER PROBLEMS WITHIN THE ELECTRICAL SYSTEM. NO REPAIRS WERE MADE WHEN THE COMPLAINT WAS FILED. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180000 AND THE CURRENT MILEAGE WAS 190000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354440September 8, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE WAS PARKED AND SHUT OFF. HE ATTEMPTED TO UNLOCK THE VEHICLE USING THE ELECTRONIC FOB. THE VEHICLE WOULD NOT UNLOCK USING THE FOB SO HE HAD TO MANUALLY UNLOCK THE VEHICLE. UPON OPENING THE DOOR HE NOTICED BLACK SMOKE WITHIN THE VEHICLE AND A FLAME IGNITED IN THE CENTER OF THE DASHBOARD. HE CLOSED THE DOOR AND THE FLAME EXTINGUISHED ITSELF. THE FIRE DEPARTMENT APPEARED ON THE SCENE AND HE WAS INFORMED THERE WAS AN ELECTRICAL FIRE SO THE BATTERY WAS DISCONNECTED. THE POLICE DID NOT APPEAR ON THE SCENE BUT A FIRE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF BEING EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 28,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10354460September 8, 2010
SUSPENSION, TIRES
I PURCHASED A 2007 CHEVROLET IMPALA ON 5-25-07 WITH NO MILEAGE. ON 9-10-09 WE HAD A NAIL IN THE TIRE AND TOOK IT TO BE REPAIRED AT A TIRE SHOP AND THEY RECOMMENDED WE INSTALL 4 NEW TIRES B/C THE INSIDE OF ALL 4 TIRES WAS WORN DOWN TO THE CORDS. WE TOOK THE CAR TO OUR DEALERSHIP AND THEY FOUND THE REAR ALIGNMENT TO BE OUT OF SPECIFICATIONS AND PUT ON 4 NEW TIRES AT THEIR EXPENSE. ON 7-14-10 WE TOOK THE CAR IN FOR AN OIL CHANGE AND ROTATION, THE LOWEST TREAD DEPTH WAS RECORDED AT 8/32. ON 9-14-10 THE CAR WAS TAKEN IN FOR AN OIL CHANGE AND THE LOWEST CAR DEPTH WAS RECORDED AT 6/32. I SPOKE WITH THE SERVICE MANAGER ABOUT THE DRASTIC CHANGE AND TOLD HIM I WAS CONCERNED WE WERE HAVING A REPEAT PROBLEM WITH THE ALIGNMENT AND OUR WARRANTY WAS ABOUT TO GO OUT. THE SVC MANAGER AGREED TO DO A FREE ALIGNMENT AND CHECK FOR THE PROBLEM AGAIN AT MY NEXT OIL CHANGE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE TIRES AND ALIGNMENT ISSUES SUBMITTED ON NHTSA. THIS SEEMS TO BE A COMMON ISSUE ON THE POLICE CARS AS WELL AND THOSE WERE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354062September 6, 2010
ELECTRICAL SYSTEM
WHILE MAKING A LEFT TURN IN AN INTERSECTION, CAR COMPLETELY SHUT DOWN, AND I LOST BRAKES AND STEERING. CAR IMMEDIATELY RESTARTED BUT TIME ON CLOCK WAS WRONG. I BELIEVE THE COMPUTER IS SHUTTING THE CAR DOWN. SHORTLY AFTER THIS INCIDENT, MY KEYLESS ENTRY FAILED TO LOCK THE CAR UNTIL I RESTARTED THE CAR AND TRIED AGAIN. I, AGAIN, NOTICED, THE TIME ON MY CLOCK HAD CHANGED, INDICATING A COMPUTER SHUTDOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353841September 4, 2010
TRACTION CONTROL SYSTEM, EXTERIOR LIGHTING
THE TRACTION CONTROL SYSTEM AND ABS LIGHTS COME ON IN MY CAR AND I HAVE HAD EVERYTHING REPLACED THAT THE MECHANIC HAS TOLD ME TOO AND ITS STILL ON. THIS IS ON EVERY TIME I DRIVE THE CAR. THE ABS BEING ON IS VERY DANGEROUS AND I HAVE KIDS. PLEASE THERE IS A LOT OF PEOPLE COMPLAINING ABOUT THIS ON THIS PARTICULAR TYPE OF CAR CHEVY IMPALA 2001 - 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353501September 2, 2010
AIR BAGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND HE HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE BRAKE PADS WERE CORRODED WHICH CAUSED THE ROTORS TO FAIL. THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 16,500. THE CONSUMER ALSO STATED THE AIR BAG LIGHT ILLUMINATED. UPDATED 01/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353327September 1, 2010
SUSPENSION
THE CHEVY IMPALA SEEMS TO BE A FINE VEHICLE IN FOR NORMAL, EVERYDAY DRIVING. IN EMERGENCY SITUATIONS, THOUGH, IT'S HANDLING BECOMES VERY UNPREDICTABLE. I HAD A CAR PULL OUT IN FRONT OF ME YESTERDAY, CAUSING ME TO BRAKE HARD. THE ANTILOCK BRAKES SEEMED TO WORK FINE, HOWEVER, THE REAR END OF THE CAR SLEWED OUT INTO ANOTHER LANE EVEN THOUGH THERE WAS NO LOCKUP OF THE WHEELS - THE CAR SHOULD HAVE TRACKED STRAIGHT - I WAS TRAVELING IN A STRAIGHT AHEAD MANNER. THIS IS NOT THE FIRST TIME I'VE HAD THE CAR REACT IN THIS MANNER. I DID A LITTLE RESEARCH ON THE CAR'S HANDLING - I NOTED CONSUMER REPORT'S UNDERSTATED SUMMARY OF THE CAR HAVING "UNSETTLED" HANDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353415September 1, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA SPEEDOMETER GETS STUCK OR WILL NOT WORK AT ALL. WILL NOT SHOW ACCURATE SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala