Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11042288November 2, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
I PURCHASED A NEW VEHICLE A LITTLE OVER A YEAR AGO, PICKED IT UP AT 4PM, ON MY DRIVE HOME I NOTICED A VIBRATION WHEN DRIVING AT SPEEDS FROM 35 MILES PER HOUR PLUS. THE VIBRATION INCREASES WITH SPEED. I BROUGHT IT BACK TO THE DEALER THE NEXT MORNING ON SATURDAY AT 8AM. I WAS ASKED TO DROP IT OFF DURING THE WEEK, WHICH I DID. THEY REPLACED 4 TIRES. THIS DID NOT CORRECT THE PROBLEM. I BROUGHT IT BACK AGAIN A FEW WEEKS LATER, TWO TIRES WERE REPLACED A SECOND TIME. I STILL HAD THE SAME PROBLEM. I BROUGHT IT BACK AGAIN, THE 3RD TIME THEY REPLACED ON TIRE. IT DID NOT CORRECT THE VIBRATION. I NOW HAVE MY VEHICLE IN FOR SERVICE AGAIN, THEY REPLACED THE DRIVE SHAFT. I JUST RECEIVED AN EMAIL FROM THE SERVICE MANAGER INFORMING ME THE DRIVE SHAFT REPLACEMENT DID NOT CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042636November 2, 2017
AIR BAGS
GOT THE RECALL MAY 2016, CADILLAC STILL NOT FIXED, NO AIRBAGS AT THE DEALERSHIP FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042773November 2, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041936November 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042008November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041629October 31, 2017
AIR BAGS
TAKATA RECALL MY AIRBAG LIGHT HAS BEEN ON FOR 2 YEARS NOW. I CAN'T SELL MY CAR BECAUSE PEOPLE DON'T BELIEVE ITS A RECALL PROBLEM. THIS IS A SAFETY ISSUE AND IS HURTING MY RESALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041660October 31, 2017
AIR BAGS
MY AIRBAG SENSOR LIGHT IS ON, NO RESOLUTION IS AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041778October 31, 2017
AIR BAGS
TAKATA RECALL GM RECALL #: 2049151 NHTSA # 16V381 DATE ISSUED: MAY 27, 2016 RECALL TITLE: PASSENGER AIRBAG INFLATORS RECALL DESCRIPTION: TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK DESCRIPTION: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REPAIR DESCRIPTION: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041831October 31, 2017
AIR BAGS, UNKNOWN OR OTHER
I CALLED ALL THE DEALERS LISTED ON YOUR WEB SITE TO HAVE THE AIR BAGS REPLACED BUT THEY SAID THEY DONT HAVE THE PART AND CANT GET IT RK CHEV TOLD ME TO GO TO A CADILLAC DEALER AND THEY DONT HAVE IT SO WHAT DO I DO, ALSO THE ENGINE HAS ATICKING NOISE SINCES THE TIME I GOT THE CAR AND THEY SAY ITS NOTHING BUT IT STILL DOING IT TICKING AND THERE ARE A LOT OF PEOPLE WITH THE SAME COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041594October 31, 2017
AIR BAGS
TAKATA RECALL. MYSELF, MY FAMILY, FRIENDS, AND ASSOCIATES HAVE BEEN EXPOSED TO THE TAKATA INFLATOR WHICH COULD HAVE CAUSED SERIOUS PHYSICAL INJURY OR DEATH. IT IS A TICKING TIME BOMB AS I CONTINUE TO DRIVE THE VEHICLE AND GM WILL NOT REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041029October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTACTED AN UNKNOWN DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE.THE APPROXIMATE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041312October 30, 2017
AIR BAGS
TAKATA RECALL AUTO MANUFACTURER HAS NO SOLUTION TO THE AIRBAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040884October 29, 2017
AIR BAGS
TAKATA RECALL ,STILL NOTHING AVAILABLE ,BEEN WAITING FOR SOMETHING TO HAPPEN SINCE MAY 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040977October 29, 2017
AIR BAGS
TAKATA RECALL HAVE NO REPAIR AT THIS TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040768October 28, 2017
AIR BAGS
TAKATA RECALL CAR WAS RECALLED IN MAY 2016. REPLACEMENT PARTS ARE STILL UNAVAILABLE.THIS IS AZ WHICH IS ZONE B OF THE RECALL DUE TO HIGH TEMPERATURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040803October 28, 2017
AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
THE AIRBAG IS NOT FUNCTIONAL, THE AIRBAG LIGHT STAYS ON. THE SIDE MIRROR IS NOT FOLDING WITH THE REMOTE FOLDING BOTTOM. THIS IS HELPFUL WHEN PARKING IN A PARKING LOT WHERE THERE ARE MANY CARS. THE BODY COLOR IS COLLUDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040408October 27, 2017
AIR BAGS
THE CADILLAC DEALER(S) SAY THEY CANNOT FIX THE AIRBAGS IN MY VEHICLE. THEY SAY THERE IS NO SOLUTION TO THE PROBLEM,.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039905October 26, 2017
UNKNOWN OR OTHER
MY DASH HAS CRACKED. THE VEHICLE HAS BEEN GARAGED EVERY DAY SINCE I PURCHASED IT NEW IN 2011 AND HAS NOT EVER BEEN MISTREATED. THIS IS OBVIOUSLY A DEFECT IN CRAFTSMANSHIP OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040204October 26, 2017
AIR BAGS, SUSPENSION, UNKNOWN OR OTHER
THERE WAS A SYMBOL SHOWING ON THE DASHBOARD ABOUT THE AIRBAG. ALSO A SYMBOL TO CHECK THE SUSPENSION OF THE VEHICLE AND THE STEPS WONT COME OUT NO MORE OF THE DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039784October 25, 2017
AIR BAGS
TAKATA RECALL- I CALLED THE DEALERSHIPS AND THEY SAID THAT THERE IS NO PARTS AVAILABLE FOR THE RECALL OF THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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