Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11047596November 20, 2017
POWER TRAIN
TRANSMISSION DOWNSHIFTS HARD AT ABOUT 20MPH, GOING FROM SECOND TO FIRST. INITIALLY ONLY OCCURRED AT THIS SCENARIO HOWEVER IT IS OCCURRING AT NORMAL SHIFTING UP AND DOWN. HAD A 2008 THAT EXPERIENCED THE SAME DOWNSHIFTING PROBLEM. VEHICLE HAS ABOUT 165K MILES AND HAS NOT BEEN USED FOR HAULING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047392November 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (EDDIE CHEVROLET CADILLAC IN WICHITA, KS, PHONE NUMBER: (316) 648-6521) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046969November 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046584November 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAVID TAYLOR CADILLAC (10422 SOUTHWEST FREEWAY, BLDG B, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046209November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED CREST CADILLAC (2121 ROSA L PARKS BLVD, NASHVILLE, TN 37228; 615-200-8898), BUT THEY WERE UNABLE TO PROVIDE THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,555. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046313November 15, 2017
AIR BAGS
TAKATA RECALL - HAVE MADE NUMEROUS ATTEMPTS TO CLARIFY RECALL AT DEALERSHIP WITH NO CONCLUSION. DEALERSHIP SAYS NO RECALL AND REPLACEMENT IS AVAILABLE ALTHOUGH WE HAVE RECEIVED INFORMATION THAT THE VEHICLE IS AFFECTED BY THE TAKATA DEFECT. IN A LETTER RE: TK HOLDINGS INC IT SPECIFICALLY READS IN BOLD SCRIPT, "IF YOUR VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTIVE AIRBAG INFLATOR AND IS UNDER RECALL, CONTACT YOUR NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." DEALERSHIP SAYS THEY NO NOTHING ABOUT THIS. I READ THAT GM HAD UNTIL AUGUST 2017 TO REMEDY SITUATION BUT HAVE NOT HEARD RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045954November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CAPITOL CADILLAC, 6500 CAPITOL DR, GREENBELT, MD 20770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045973November 14, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TAKA TA RECALL, I WAS DRIVING MY VEHICLE HIT A SPEED BUMP AND MY AIRBAG IN MY STEERING WHEEL CAME OUT AND INFLATED AND MY STABILITY CONTROL LIGHT HAS BEEN A PROBLEUM. AT THIS TIME I DIDN'T NO WHAT TO DO, SO I CALLED ROADSIDE FOR A TOW TRUCK. MY SENSORS HAVE BEEN COMING ON EVERY SINCE.CAN SOMETHING BE DONE TO HELP WITH MY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045705November 13, 2017
AIR BAGS
"SERVICE AIRBAG" APPEARS ON THE INFORMATION SCREEN AND THE AIRBAG LIGHT ILLUMINATES ON THE DASH EVERY TIME THE VEHICLE IS DRIVEN. CADILLAC DEALERSHIPS HAVE BEEN CONTACTED AND WE HAVE BEEN TOLD PARTS ARE NOT AVAILABLE BUT, WE CAN DRIVE THE VEHICLE WITH THE WARNINGS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045719November 13, 2017
AIR BAGS
DEALER HAS YET TO RESOLVE THE TAKATA AIRBAG INFLATORS FOR MY MODEL. THERE HAS BEEN PENTLY OF TIME RESOLVE AND REPLACEMENTS HAVE BEEN PENDING FOR OVER A YEAR AND A HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044821November 9, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044988November 9, 2017
AIR BAGS
TAKATA RECALL. I HAVE TWO KIDS AND AM SCARED TO DRIVE MY CAR WITH THIS RECALL. ITS BEEN OVER 2 YEARS SINCE THE FIRST CONTACT WITH GM. AT THAT TIME THEY SAID THEY WOULD FOLLOW UP WITH ME AND STILL NEVER HAVE. I CHECKED THE STATUS ON THEIR WEBSITE AND IT SAYS: RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE NOT SURE WHAT TO DO. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044669November 8, 2017
AIR BAGS
THE AIRBAG LIGHT CAME ON ON AUGUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044001November 6, 2017
AIR BAGS
TAKATA AIRBAG INFLATORS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043703November 6, 2017
AIR BAGS
TAKATA RECALL ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE,GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043698November 6, 2017
AIR BAGS
TAKATA RECALL, NO REMEDY AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043852November 6, 2017
AIR BAGS
TAKATA RECALL LETTER RECEIVED FROM GM CADILLAC NEARLY 2 (OR 2+) YEARS AGO. HAVE BEEN TO TOM PEACOCK DEALERSHIP THAT I PURCHASED THE VEHICLE FROM EVERY 4-6 MONTHS SINCE THEN. TOLD EVERY TIME THAT THEY CAN'T HELP, THEY DON'T KNOW WHEN REPLACEMENTS BAGS WILL BE IN. I PURCHASED MY VEHICLE FROM GM CADILLAC - NOT TAKATA. I WANT GM CADILLAC TO REPLACE THESE DEFECTIVE AIR BAGS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043843November 6, 2017
AIR BAGS
I CONTACTED MY DEALER WHEN I GOT THE ORIGINAL RECALL NOTICE SEVERAL MONTHS AGO. AT THE TIME THEY TOLD ME THAT THEY DID NOT HAVE A SOLUTION TO SWITCH OUT THE AIRBAGS. I RECEIVED THE CARD FROM TK HOLDINGS THIS WEEK. I HAVE AGAIN CONTACTED MY DEALER TODAY TO BE TOLD THAT THEY, SEWELL CADILLAC OF HOUSTON, DO NOT HAVE A FIX YET OR REPLACEMENT BAGS FROM GM. I AM SCARED TO DRIVE THIS VEHICLE SINCE THE ORIGINAL CONTACT REGARDING THE FAULTY AIRBAGS. MY STRESS LEVEL WHEN I GET INTO MY VEHICLE TO DRIVE IT GOES WAY UP!!! WHAT HAPPENS IF SOMEONE COLLIDES WITH ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043441November 5, 2017
AIR BAGS
TAKATA RECALL AIR BAG LIGHT COMES ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043128November 3, 2017
WHEELS
I PURCHASED A NEW 2014 CADILLAC ESCALADE IN 2014. I HAVE 61,000 MILES ON THE VEHICLE. I TOOK THE CAR IN YESTERDAY FOR A TIRE REPAIR AT WHICH TIME THE TECHNICIANS INFORMED ME THE TIRES WERE CRACKING AND THEY COULD COME APART. THE NEW VEHICLE CAME EQUIPPED WITH BRIDGESTONE 285/45 R 22 TIRES. I REPLACED THE TIRES TODAY WITH A DIFFERENT BRAND OF TIRES. WHEN I WAS AT THE TIRE SHOP TODAY, THERE WAS ANOTHER PERSON WITH A CADILLAC ESCALADE, SAME TIRES AS MINE WITH THE SAME PROBLEM. I'M WONDERING IF THIS IS A MANUFACTURER ISSUE THAT MIGHT AFFECT OTHER PEOPLE. I HAVE PICTURES OF THE TIRES THAT I WILL TRY AND ATTACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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