Buick Lucerne Complaints

943 consumer complaints on file.

#10514653June 1, 2013
ENGINE
ENGINE OIL LEAKS,TIMING COVER GASKET, OIL PAN GASKET-08/27/12 BOTH HEAD GASKETS-04/02/13 FOUND OIL ON GARAGE FLOOR TODAY. GOING TO DEALER 06/03/13. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509529April 25, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOOR LOCKS WOULD NOT UNLOCK ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE DOOR LOCKS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509304April 23, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND NOTICED THAT THE DRIVER'S SIDE VIEW MIRROR WAS OBSTRUCTING HIS VISION WHEN ATTEMPTING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508197April 14, 2013
AIR BAGS
THE "SERVICE AIR BAG" LIGHT SUDDENLY APPEARED ON OR ABOUT THE ABOVE DATE. THE LIGHT ABOVE THE CENTER OF THE WINDSHIELD DISPLAYS "PASSENGER AIRBAG OFF". THE CAR HAS NEVER BEEN IN AN ACCIDENT. I DO NOT DRIVE DUE TO A SELF IMPOSED DECISION RELATING TO MEDICAL PROBLEMS. MY WIFE IS 63 Y/O AND A VERY CAREFUL DRIVER WITH A "SAFE DRIVER" DRIVERS LICENSE (MINE IS ALSO DESIGNATED IN THIS WAY). I AM A PASSENGER IN THE CAR ABOUT 99% OF THE TIME SHE IS DRIVING. NEITHER OF US CAN RECALL A TIME WHEN ANYTHING OCCURRED THAT WOULD HAVE SET THIS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505700April 9, 2013
EQUIPMENT ADAPTIVE/MOBILITY
ON TUESDAY APRIL 9 AT 12:20 I WAS IN A WRECK. THAT CAUSE ME TO RUN IN THE BACK OF ANOTHER CAR .MY MAT FROM MY CAR GOT STUCK UNDER MY BRAKE IT ROLLS UP ALL THE TIME. IM WONDER IF THAT COULD BEEN CALL A DEFECT BECAUSE DOES IT SO MUCH THAT IT WONT STAY DOWN IN MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10507357April 6, 2013
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
WHEN MY WIFE WAS PARKING THE CAR IN A SHOPPING CENTER PARKING LOT, THE ENGINE ROARED (EVEN THOUGH SHE HAD HER FOOT ON THE BRAKE) AND THE VEHICLE JUMPED OVER THE CURB AND STRUCK SMALL BUSHES AND TREES IN THE MEDIAN BETWEEN THE STEIN MART AND HOME DEPT PARKING LOTS CAUSING DAMAGE TO THE FRONT GRILL AND DRIVER SIDE FRONT FENDER. MY WIFE WAS NOT INJURED LUCKILY. HAD THIS EVENT OCCURRED UNDER NORMAL DRIVING CONDITIONS SOMEBODY COULD HAVE BEEN SERIOUSLY INJURED AND OR KILLED DEPENDING UPON THE CIRCUMSTANCES. I HAD A SIMILIAR INSTANCE ABOUT A YEAR AGO WHEN THE CAR SURGED FORWARD WHILE I WAS STOPPED AT A INTERSECTION. MY FOOT WAS ON THE BRAKE AND I GOT THE CAR STOPPED. I CONTINUED TO DRIVE THE CAR AND DID NOT EXPERIENCE ANY FURTHER PROBLEMS. I THOUGHT IT MIGHT HAVE BEEN A STUCK ACCELERATOR LINKAGE THAT CLEARED. I'VE SINCE LEARNED THE NEWER VEHICLES ARE DRIVE BY WIRE CONTROLLED. THEIR IS NO DIRECT THROTTLE LINKAGE FROM THE GAS PEDAL. THE VEHICLE IS CURRENTLY AT A BUICK DEALERS BODY SHOP BEING REPAIRED.. THEIR SERVICE MANAGER STATED THEY WOULD READ THE COMPUTER CODES AND USE A SCAN TOOL TO DETERMINE WHAT CAUSED THE ACCIDENT. AN ACCIDENT REPORT WAS RECORDED BY THE LOCAL POLICE DEPARTMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10503774March 20, 2013
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I CLOSED THE REAR DRIVER'S SIDE DOOR. I THEN LOCKED THE CAR. LATER AFTER UNLOCKING THE VEHICLE THE DOOR WOULD NOT OPEN; FROM THE OUTSIDE OR INSIDE. IT APPEARS TO BE LOCKING AND UNLOCKING. AFTER CHECKING FORUMS I SEE THAT THERE ARE MANY BUICK LUCERNE OWNERS THAT HAVE ALSO EXPERIENCED THIS ISSUE. THIS IS A MAJOR SAFETY ISSUE! I CAN'T BELIEVE THERE ISN'T A RECALL ON THIS CAR. I'M SCARED TO PUT MY CHILDREN IN THE BACK SEAT BY CHANCE WE ARE IN A ACCIDENT AND THEY ARE INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502692March 13, 2013
SERVICE BRAKES
THE BRAKE LIGHTS WOULD PERIODICALLY COME ON WHILE DRIVING WITHOUT ME TOUCHING THE BRAKE PEDAL AT ALL. IT ALSO CONTINUALLY TRIPPED MY CRUISE CONTROL. GM DEALERSHIP DID THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500083February 26, 2013
STEERING
RACK AND PINION HAD TO BE REPLACED. NOW WE ARE AT 120,000 MILES AND IT IS ALREADY MAKING THE SAME NOISE AGAIN!! THIS IS RIDICULOUS THAT THIS GOING OUT AGAIN ALREADY. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499841February 24, 2013
SEATS, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE REAR DOOR LOCKS ON THE 2006 BUICK LUCERNE HAVE A FUNDAMENTAL DESIGN FLAW. IF THE REAR SEAT PASSENGER PULLS THE DOOR HANDLE TO OPEN THE DOOR WHILE THE DOOR IS LOCKED, AND HOLDS IT IN PLACE WHEN THE POWER LOCK MECHANISM ATTEMPTS TO UNLOCK THE DOOR, THE MECHANISM BINDS INTERNALLY MAKING THE DOOR IMPOSSIBLE TO OPEN. THIS HAS OCCURRED 5 TIMES ON OUR LUCERNE OVER THE PAST 4 YEARS. THE ONLY WAY TO OPEN THE DOOR IS REMOVE THE INNER DOOR PANEL. REACH INTO THE LOCK THROUGH THE ACCESS HOLES AND FREE UP THE MECHANISM. UNTIL THE DOOR IS REPAIRED THE BACKSEAT PASSENGER SITTING NEXT TO THE FROZEN DOOR CANNOT GET OUT. I CAN'T BELIEVE THAT THE ENGINEERING TEAM AT GM HAS NOT DISCOVERED A FIX FOR THIS CONDITION. THIS IS VERY DISAPPOINTING AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499560February 21, 2013
ELECTRICAL SYSTEM
THE LEFT REAR DOOR IS LOCKED AND CANNOT BE UNLOCKED EITHER MANUALLY OR ELECTRONICALLY. THIS CONSTITUES A SAFETY HAZARD AS IT IS IMPOSSIBLE TO ENTER OR EXIT THE REAR SEAT FROM THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498059February 13, 2013
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH,H THE VEHICLE SUDDENLY STALLED. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING FOUR DIFFERENT TIMES. THE TECHNICIAN REPLACED THE FUSE TERMINAL, THE BATTERY, AND THE COMPUTER BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ..UPDATED 03-13-13 *BF THE CONSUMER STATED THE VEHICLE WOULD STALL IN TRAFFIC AND WOULD NOT RESTART. THE FAILURE OCCURRED FOUR TIMES. THE CONSUMER WAS INFORMED, GM ENGINEERING SUGGESTED REPLACING THE IGNITION COIL MODULE. THE VEHICLE AS RETURNED TO THE CONSUMER ON FEBRUARY 21, 2012. SO FAR, THE CONSUMER HAS NOT EXPERIENCED ANY MORE FAILURES. UPDATED 03/14/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496678February 7, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THIS HAS HAPPENED AT LEAST 4 TIMES. WE ASKED THE BUICK DEALER IF THERE HAVE BEEN ANY COMPLAINTS AND THEY SAID NO. IT HAS HAPPENED THE LAST 4 YEARS AND AGAIN TODAY AND IT IS KIND OF SCARY AS IT COULD BE DANGEROUS IF WE DIDN'T PUT OUR FOOT ON THE BRAKE FIRMLY WHEN IT HAPPENS. WHAT HAPPENS IS IF WE ARE PULLING INTO A PARKING PLACE OR OUR GARAGE SLOWING TO A STOP THE ACCELERATOR GOES DOWN ON ITS OWN AND IF WE DID NOT PUT OUR FOOT ON THE BRAKE IT WOULD TAKE OFF ON ITS OWN. IT LAST ONLY A FEW SECONDS MAYBE 5 OR SO AND THEN IT STOPS. WE HAVE CHECKED THE FLOOR MAT AND THIS IS NOT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496781February 7, 2013
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
THE VEHICLE HAD COMPLETE BRAKE FAILURE. THE METAL USED ON BRAKES AND THE FUEL LINES IS INFERIOR. ADDITIONALLY THE DEALERSHIP, LANE BUICK, MELBOURNE FLORIDA SOLD THIS VEHICLE HAVING COMPLETE KNOWLEDGE THAT ALL AND COMPLETE FUEL, BRAKES, AUTO TRANS LINES WERE RUSTED. THIS PROBLEM IS DEADLY AND VERY EXPENSIVE. IF YOU LOSE YOUR FUEL LINES IN THE MOUNTAINS, YOU HAVE ABSOLUTELY NO CONTROL, NO STEERING, NO BRAKES, ABSOLUTELY NOTHING! A RECALL SHOULD BE ISSUED, AS WELL AS A TECHNICAL SERVICE BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496477February 5, 2013
ELECTRICAL SYSTEM
AS I WAS TURNING A CORNER IN THIS VEHICLE THE ENGINE SUDDENLY STOPPED RUNNING. AS I WAS ON A LIGHTLY TRAVELED STREET INSIDE A DEVELOPMENT I WAS ABLE TO STOP NEAR THE CURB. I ATTEMPTED TO RESTART THE CAR BUT IT WOULD NOT START. I CALLED FOR ASSISTANCE AND A FLAT BED TOW TRUCK CAME AFTER 1 HOUR. THE CAR WAS TAKEN TO A BUICK DEALER THAT I NORMALLY USE. THE PROBLEM WAS DIAGNOSED AS THE FAILURE OF THE IGNITION MODULE AND 3 IGNITION COILS THAT WERE SUPPOSEDLY DAMAGED BY THE FAILING IGNITION COIL. I FEEL THAT THIS IS A SERIOUS PROBLEM AS THE SUDDEN LOSS OF POWER CAUSED THE POWER STEERING AND BRAKING TO CEASE. IF I HAD BEEN ON A BUSY HIGHWAY OR INTERSTATE IT COULD HAVE RESULTED IN AN CRASH AS A RESULT OF THE LACK OF CONTROL OF THE VEHICLE. I BELIEVE I WAS FORTUNATE TO BE ON A LIGHTLY TRAVELED ROAD INSIDE A DEVELOPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496039February 1, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE DEALER. THE TECHNICIAN REPLACED THE CRANK SHAFT SENSOR. THE FAILURE RECURRED AND THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE IGNITION MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 35,784. UPDATED 3/22/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493820January 22, 2013
SERVICE BRAKES
THE BRAKES WHEN APPLYING COMING DOWN HILLS MAKE THE FRONT END SHIMMY AND SHAKE AND IT DOES NOT WANT TO SLOW THE VEHICLE DOWN ACCORDING TO THE BRAKE PRESSURE BEING APPLIED. THIS IS A VERY SERIOUS PROBLEM AND I CALLED THE DEALER HERE IN BUTTE, MT AND THEY SAID SHE THINKS THIS IS THE WAY IT IS. THE PROBLEM HAS GOTTEN SOMEWHAT WORSE AS TIME AND USE OF THE BRAKES INCREASE AND IT IS BECOMING AS MAJOR ISSUE FOR US. WE LOVE THE CAR BUT THIS NEEDS TO BE LOOKED AT AS SOON AS POSSIBLE. THE CAR HAS 45800 MILES AS OF NOW. WE PURCHASED IT NEW IN 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491953January 9, 2013
STEERING, SUSPENSION, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
BEEN HAVING A CLUNK/BUMP TYPE SOUND IN THE STEERING WHEN THE CAR IS SITTING STILL OR AT LOW SPEED, HAD A LOCAL DEALER LOOK AT IT A YEAR AGO AND THEY FOUND NOTHING, IN ADDITION TOO WE ARE FINDING DROPS OF OIL IN OUR DRIVEWAY. WE HAVE HAD SEVERAL PEOPLE LOOK AT IT, WITH NO LUCK AT FINDING THE LEAK. RECENTLY THE WHOLE FRONT END HAS BEEN SHAKING, WITH SEVERAL FOLKS CHECKING, INCLUDING THE LOCAL DEALER WHO YESTERDAY TOLD ME THEY NO LONGER WORK ON GM PRODUCTS. I LOOKED ONLINE AND FOUND THAT THE 2006 MODELS HAD THE SAME PROBLEMS, SO I TALKED TO THE A DEALER AND HE SAID THERE IS NOTHING THEY COULD DO SINCE THERE WERE NO SERVICE BULLETINS OR RECALLS FOR THESE PROBLEMS FOR 2007. THEN I FOUND YOUR SITE AND FOUND THERE WERE SEVERAL OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I TOLD BUICK THIS AND THEY SAID THERE WAS NOTHING THEY COULD DO THAT IS WAS ONLY THE 2006 MODELS WITH THIS PROBLEM. I TOLD THEM THERE WAS WAY TO MUCH OF A COINCIDENT THAT ALL THESE PEOPLE ARE HAVING THE SAME PROBLEM FOR IT TO ONLY BE THE YEAR BEFORE. WE ARE SMELLING BURNING OIL AND DRIVEWAY FULL OF OIL JUST WAITING TO GET INTO THE LOCAL LAKE, NOT TO MENTION THE RECALL SAID IT COULD CAUSE A FIRE. CHECK SERVICE BULLETIN # 273064 ACTION # 10032192 REPORT DATE MAR 01, 2012 RECALL # 06V105000 SERVICE BULLETIN # 06V105000 (OUR VEHICLE IS A V8) FROM YOUR SITE: NHTSA # 10022433 & 10032192 & 1020815 ODI # 101483409 & 10460626. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490270December 27, 2012
WHEELS
HAVE HAD REPEATED ISSUES W/DASH WARNING LIGHT SAYING RIGHT FRONT TIRE PRESSURE LOW. JUST CAME FROM TIRE SHOP. THEY TOLD ME THEM CHROME IS PEELING ON THE INSIDE OF THE RIM CAUSING A POOR SEAL AT THE BEAD. FROM WHAT I AM SEEING ON DIFFERENT SITES, THIS IS NOT AN SINGLE ISOLATED INCIDENT. TIRE SHOP ALSO SAID WHEELS SIMILAR TO MINE WERE RECALLED ON CADILLAC MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489149December 18, 2012
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS INACCURATE. READS UP TO 1/4 TO 1/2 TANK TOO FULL OR TOO EMPTY. TOOK IT TO GM REPAIR FACILITY (DEALER) 5 TIMES WHERE NUMEROUS AND DIFFERENT REPAIRS WERE DONE OVER THE COURSE OF ABOUT 7 MONTHS, BUT STILL NOT FIXED. HAVE TO KEEP FILLING THE TANK SINCE FUEL LEVEL IS UNKNOWN. COLLISION HAZARD IF RUN OUT OF FUEL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Lucerne