Buick Lucerne Complaints

943 consumer complaints on file.

#11743888June 13, 2026
STRUCTURE:BODY
Yes, as I was driving down the highway doing the current speed limit my hood had a complete failure where the adhesive for the hood separated completely in the top layer flew off, obstructed my driving for more than 10 seconds then flew off and almost hit multiple cars behind me. Thank goodness this caused me to pull over off the road, but the safety of others and I were at very harms way due to a malfunction in the vehicles quality of built in the glue separation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732618April 21, 2026
ELECTRICAL SYSTEM
Vehicle purchased used through Carvana. Battery installed at purchase was approximately 10 years old and later failed, causing starting issues and an instance of power loss while driving that left the vehicle stranded. Battery has been replaced and original battery retained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732305April 20, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle’s instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or communicate with multiple modules, and an experienced mechanic indicated the instrument cluster may be incompatible with the vehicle’s configuration. Because the odometer reading is displayed through this component, there is concern that the mileage may not be independently verifiable. The vehicle otherwise operates, but diagnostic communication inconsistencies raise questions about the reliability of system-level data. Additionally, there does not appear to be any service documentation indicating that the instrument cluster or odometer system was replaced, repaired, or recalibrated. This creates uncertainty regarding how the current mileage reading was established. The inability to fully verify mileage and system data may affect maintenance accuracy, resale valuation, and overall confidence in vehicle information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730411April 10, 2026
VISIBILITY/WIPER
The contact owns a 2009 Buick Lucerne. The contact stated that while driving at an undisclosed speed in rainy weather, the windshield wipers became inoperable, causing the driver's visibility to be significantly reduced and severely rendering the safe operation of the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729732April 7, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2009 Buick Lucerne. The contact stated that while driving approximately 65 MPH, the vehicle suddenly stalled. The contact was able to safely drive onto the shoulder, and the tow truck was contacted. The vehicle was later towed to the local mechanic, who diagnosed that the fuel relay had failed. The contact was informed that the relay had failed due to the location under the driver’s side rear seat, and while touching the motor terminal. The contact stated that there was a TSB associated with the failure. The vehicle was not yet repaired. The manufacturer and local dealer were contacted. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727683March 28, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not catch on fire. I know quite a few of the Buick Lucerne’s have had recalls regarding this item. Picture of the actual car is included. No police report was necessary as this was a breakdown situation. This has utterly disrupted my life because I do not have access to a car with good air conditioning until this problem is repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721148February 28, 2026
SEATS
Woke up to my passenger seat burnt up, liquid oozing out the burnt up seat and wires and metal sticking out. Looks like the fire started under the seat.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11713841January 28, 2026
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
The contact owns a 2011 Buick Lucerne. The contact stated that while using the front driver's side interior door handle to exit the vehicle, there was an abnormal cracking sound coming from the door. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where the front driver's side door handle was replaced approximately 4-5 times. The vehicle was recently repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709739January 8, 2026
TIRES:SIDEWALL
Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken tires on my car in September of 2025. The tires only had about 2,000 miles. My tire has tire pressure monitors on it, they did not alert me to a low tire pressure. I do have a few pictures of the tire showing the whole side wall blew out all around the tire. I am concerned for the safety of my family and anyone else that has this tire. I still have 4 of these tires on my car and I am worried that if another one blew out, it could end up in a serious crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680803August 14, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
We have a Buick Lucerne 2010. We went out it would not start. Tow it to dealership they replace the fuel pump. We did. Get it home next day it will not start again. Tow it to dealership again. This time they find melted wire connectors. Under back seat and on a fuse box.They replace them it starts and melt them again. This time they call to junk yards to get a used fuse box and connectors. Because of cost. The junk yards did tell them it's a known problem with these cars and they sell these fuse boxes and connectors sell as fast as they get them. We said no used parts on this car. Come to find out that GM now's about this problem. And has not done anything about it. They meaning GM. Has even put out papers on the internet as how to try and fix it. Such as cut the insulation around the fuse box.And even cutting the seat belt bracket. My wife drives this car everyday. Now she is afraid of it. Because if it happened once could it happen again. I don't now. I have drove GM's all my life but am not happy about this. What do I do. Please help. I am a retired firefighter and I do not want her to drive this car if it could catch fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677193July 30, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2008 Buick Lucerne. The contact stated that while driving at approximately 15 MPH, the vehicle lost motive power. The low oil pressure warning light was illuminated, and the message "Add Engine Oil" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the catalytic converter was clogged and needed to be replaced. The vehicle was repaired, however, the failure recurred immediately. The vehicle was then towed to an independent mechanic, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred approximately a week later. The vehicle was then towed to the same independent mechanic, where it was determined that the coil pack needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was towed to the residence. The contact stated that upon starting the vehicle, the vehicle experienced a rough idle and was undrivable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 138,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668301June 21, 2025
ELECTRICAL SYSTEM, SEATS
I purchased the vehicle a week before the incident. There were no warning lights or messages and nothing to indicate there was a problem. I was driving in a crowded parking lot so I was going very slow. When I turned my car suddenly died. My husband was passenger and my daughter and 2 sons were in the back. Smoke started coming from the seat and we all rushed out of the car while the seat was on fire. my husband pulled the seat out and put the fire out. I was not aware the battery is located under the back seat. I had the car towed and inspected by a mechanic. I was told the battery does not have a cover so the metal from the seat was touching the battery causing the fire. The battery is a top post battery that is recommended for this vehicle. I can find no information about a battery cover. The vehicle is available for inspection. I have photos and the report from the mechanic but I'm having trouble uploading them
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11666345June 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2010 Buick Lucerne. The contact stated that there was a burning odor in the cabin of the vehicle. There were no warning lights. The vehicle was taken to a certified mechanic who informed the contact that the fuse box was overheating and beginning to melt. The fuse box relay needed to be replaced. The vehicle was not repaired. The dealer contacted the dealer, who confirmed it was a known issue and that parts were on backorder. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed there were no recalls. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11657304April 28, 2025
ELECTRICAL SYSTEM
The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start. The vehicle was examined by an independent mechanic, who diagnosed that the fuel pump relay and fuse had melted, and the fuse box located underneath the rear seat needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623101November 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2009 Buick Lucerne. The contact stated that while attempting to start the vehicle, the engine failed to turn over. No warning light was illuminated. The contact stated that upon inspection he became aware that one of the relays from the electric fuel pump under the rear passenger’s seat needed to be replaced. The contact stated that the fuel pump relay prong base had melted due to overheating. In addition, the contact stated that the fuse was a 10.01 AMP instead of a 5 AMP which could have caused the failure. The local dealer was not contacted. The vehicle was repaired; however, the failure reoccurred 2 days later. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613680September 10, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Fuse box (rear) 2008 Buick Lucerne CXL. FUEL PUMP Relay burns fuses out quickly. The fuse box located under the back seat has been having issues of burning where the fuel pump relay is located. It then in turn shorts out the fuse box which keeps needing to be replaced. This is a safety issue as it catches fire under the back seat. Fuse box has been replaced before and continues to have issues and melts, causing the vehicle to die in mid traffic, does at stop lights or even just parked and running it dies out and smells like burning plastic. The fuse box has caught fire several times. The issue has been confirmed by several mechanics and dealerships. Also there is a history of electrical problems with the rear fuse box in carfax. There was no warning, and now the check engine light is illuminated. We bought the vehicle last year in June of 2024. There seem to be no problems at the time until shortly after we had bought the vehicle. Turns out there's a long history of electrical problems involving the rear fuse box with this vehicle. I have uploaded screenshots of the car report on this vehicle. There are more complaints.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11611202August 27, 2024
AIR BAGS, ELECTRICAL SYSTEM
The airbag lights on and there is an electrical issue also that causes the car to smoke and nearly catch fire, as soon as the battery is reconnected. Therefore rendering it non drivable. It's the same problems that are associated with the 2006 Lucern,s. When i look up the year make and model it says there should be a recall but once you put in the vin it nothing comes up.The vehicle is readily available upon request but has not been inspected by anyone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605954August 1, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The car died suddenly and would not start, with no warnings or codes. Towed it to a Midas repair shop and it was diagnosed as a corroded Low Profile Fuel Pump relay. This was replaced, and the car ran fine for 3 days before going dead in the middle of driving and left me stranded in an intersection. Had to get it towed back to Midas where it was more accurately diagnosed that the issue with the relay was being caused by a faulty Rear Electrical Center. Both of these parts have been recalled, and I have only owned this car for a little over a year. It has only around 40,000 miles on it. Despite this recall, upon taking the car to the local Buick dealership, they stated they could not cover the recall due to it being expired before I even owned the car. I do not understand how it is right or fair for this to have to be paid out of pocket, for $183.53 and $818.81 respectively, when it is not my fault, it is a faulty GM parts issue, and GM stated they will not stand behind their product and cover the recall despite the evident risk to my safety if I was to continue driving the car without repair. I understand it is expired, but I fail to see how this is ethical when the part is still faulty to the point of being dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600153July 8, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2008 Buick Lucerne. The contact received notification of NHTSA Campaign Number: 14V355000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with the low oil pressure warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597293June 27, 2024
UNKNOWN OR OTHER
Electrical Relay/Fuse box in the back under the driver's side passenger seat. we thought at first it was the battery. We replaced the battery the connections. The car sometimes starts sometimes doesn't. We've messed with the relays pulling them out and back in and it trys to turn over clicks and doesn't but has full power to the car there is also signs of extreme heat maybe fire from the battery to the metal frame of the back seat insert
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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