BMW X1 Complaints

853 consumer complaints on file.

#11566252January 18, 2024
SUSPENSION, UNKNOWN OR OTHER
Front left strut and right motor mount failed at less than 40K miles. Vehicle was not driven off road and was not in any accidents. This seems extremely early for such a failure. BMW dealer noted there was a "bulletin" on this model that if one strut failed, the pair should be replaced. It seems there may be a larger issue and possibly the need for a safety recall. Water pump also failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565427January 14, 2024
ELECTRICAL SYSTEM
Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath the shark fin. The head liner has to be removed to diagnosis and replace the TCU. This is poor engineering placement makes the fix difficult and very costly. The life saving feature is compromised!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565468January 14, 2024
UNKNOWN OR OTHER
When car is in park it say something secure brake to stop from rolling , I see this is a big problem in a lot of bmw’s and this repair should be a recall for the pricey repair . I heard it’s a $10 spring in the shift box . It should be replaced by bmw
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565140January 12, 2024
POWER TRAIN
There is a small, broken spring in my shift lever ($10 part) that makes the car think it cannot be put into park. This otherwise does not affect the operation of the vehicle, but every time I get in the car, I am greeted with a warning message to "Secure Vehicle Against Rolling" and "visit a service center". This failure is ubiquitous amongst F48 X1 cars; there are entire threads and 3rd party services to replace the small, cheap part, as opposed to a job BMW dealers try and sell you for over 2000$ to replace the entire shifter unit, which isn't the problem. A recall for this ridiculous part and design should be forced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565193January 12, 2024
POWER TRAIN
During the parking of this vehicle (when you put the gearbox shifter in the P position), the iDrive system shows the following message: “Secure vehicle with parking brake when stationary. Have the problem checked by Service Partner.” This happens each and every time and also when the vehicle is parked on level ground. The error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, you click "OK" and the error goes away, until the next time you park it. I have found through one of the biggest BMW global forums - [XXX] that this issue is very common, and it seems that the problem most likely is either in weak design of gearbox shifter unit or in gearbox mechatronic unit and unfortunately it is common for BMW models F48, F39, F45 and F46. At the same time, BMW hasn’t announced any recall procedure, despite the fact that both of the units mentioned are quite expensive and definitely shouldn’t appear in modern cars. It also seems that the component that faults is a small spring deep inside the gear selector, that costs less than $10. There are videos on the process to replace that, but BMW dealers quote the complete replacement of the gear selector, for more than $2,000 and sometimes even up to $4,000 dollars. I feel there should be a recall. There is a law firm collecting signatures for a class action... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564899January 11, 2024
POWER TRAIN, UNKNOWN OR OTHER
The gear box failed, the battery failed and the coolant system leaked at the same time. It is at the dealer now who has confirmed these. A vehicle dashboard light came on before this occurred to tell me to engage the parking brake to prevent the car from rolling. Where I live, there are no hills so no reason to ever engage a parking brake and this dashboard light is meaningless. However, when I noticed this light, I made an appointment with the dealership and was able to drive the car there several days later. I thought it would not be a major issue but learned it was. The car has only 65,000 miles, and I have never been in an accident with this car. It is a safety issue, as it was a major problem with no effective warning and no real explanation in the owner's manual. I was fortunate to have brought the car in. I have not received the car back yet but the cost is substantial to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563719January 5, 2024
UNKNOWN OR OTHER
When turning car on and off error message “Secure Vehicle against rolling”. Everything shifts completely fine in the car, the parking brake engages and the car shifts into park fine. I’ve been told by dealer to bring in for $199 to do an assessment. I see on line this is a common issue and dealers charge between $2000 and $3000 to repair. I submit that this issue should be corrected by BMW through a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563522January 4, 2024
ENGINE
While driving, oil light came on, engine light came on, car started shaking, smelled a rubbery smell, engine turned off. Would not restart, took vehicle in, timing chain. So now because this happened after class action suit we are not able to participate in said class action suit!! Just because ours ran longer, should not mean you were not responsible for this, knowing there was a problem!! So disappointed in BMW right now!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562543December 29, 2023
POWER TRAIN
Car experiences a very rough idle at start and often stalls after being place in gear. This can happen after car starts moving. My wife drives this car and is experiencing regular stalls after pulling away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562461December 28, 2023
POWER TRAIN, SERVICE BRAKES
Getting "Secure vehicle against rolling" warning with Transmission Error - Contact Service Center. Dealer indicated it was a faulty spring/component in the gear shift. They do not replace the spring, but the entire gear shift with a quoted repair/labor cost of $2,700. It is a sensor problem where the car cannot recognize if it is in Park. This is a common defect in the 2017 BMW X1 that occurs suddenly. BMW should issue a recall or extended warranty repair. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561817December 26, 2023
UNKNOWN OR OTHER
The following warning came up on my car: secure vehicle with parking brake when stopped. Consult service center. The problem is a gear selector replacement. This small faulty spring costs only $10 but because of where it is located in the car will cost close to $4,000 to fix; it’s a well-known problem in X1s. This should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561841December 26, 2023
UNKNOWN OR OTHER
Secure transmission from rolling light keeps coming on when I try to get out of park. ….drive shifter needs to be replaced. Estimated $2400!!!!! This should be a recall issue. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561583December 22, 2023
STRUCTURE:BODY
My car has a warning code saying, “ secure vehicle form rolling”. There is a fault spring within the shift column. BMW is not covering it as a recall even though it could roll and hit someone or something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561140December 20, 2023
POWER TRAIN
Many X1 owners have reported the "Secure Vehicle Against Rolling Error" online in forums once the vehicle hits 100K miles. BMW is charging customers over $3K to fix a worn out spring that costs less than $10 on eBay. This should be under recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560386December 15, 2023
SUSPENSION
2016 BMW X1 - 16,500 miles. When the car is in idle and the wheel is turned left or right it makes a groaning sound. The dealer says the strut mounts failed, and they need to take out the spring shocks, replace the mounts, and realign the vehicle. The vehicle is out of warranty (warranty was 4 yrs or 50,000 miles). When I look on BMW forums I see numerous other X1 owners had this issue at low mileages such as 300, 5000, 7000, 18000, 25000, etc miles. And that on 11/1/16 BMW knew of this defective part, that affected vehicles produced from 7/1/15 to 9/29/16, and issued TSB: SI B31 05 16. However, BMW did not notify owners of the defective part so it could be repaired while the car was under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560050December 14, 2023
POWER TRAIN
The contact owns a 2023 BMW X1. The contact stated that when the vehicle is on any slight incline, when parked, when the vehicle was placed in reverse (R) or in drive (D) the vehicle will roll backward or forward for about one or two feet before the vehicle responds to the accelerator pedal and the transmission gear selected. The contact stated no warning light was illuminated. The contact stated he would depress the brake pedal due to vehicle rolling in the opposite direction from which he intended and the vehicle would stop. The contact also stated that if the vehicle rolls back at any sort of speed, approximately 3 to 4 MPH, the vehicle automatic braking system would engage and stop the vehicle. The contact stated that the failure was intermittent but was occurring at every time the vehicle was parked on an incline. The contact had taken the vehicle to a local dealer, where it was scheduled for normal service and software updates. The contact stated that a software update to remedy "drive off characteristics" and "throttle input lag" was installed, however the roll away failure was still occurring. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560025December 13, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559766December 12, 2023
FUEL/PROPULSION SYSTEM
The car has a serious turbo lag. When I stepped on the gas it would take a few seconds for the car to move. I was very nervous driving it, as it was difficult to judge when I could enter or cross a stream of traffic safely. This is a serious safety issue. The dealership offered to come to my home with a loaner and have one of their employees accompany me while I drove the car to illustrate the issue. The person readily agreed several times there was an issue in the way the turbo or transmission was functioning. He loaded the car on the flatbread to the dealership and left me with a loaner. After checking out the issue with my brand new car the dealer agreed it was a problem. They said they would check for a software update, which they did and installed it. They held it again overnight to test it the next day after the software update. The service manager advised that the software update did not fix the issue, and BMW told them that the car was designed to work that way. After hearing this I looked online for people with the same issue, and I readily found several examples including a person that regularly reviews new cars in video and said the turbo lag was dangerous and he would not be surprised if there was a recall in the future. How can the service department see a problem and the manufacturer say it was designed to work that way? If so, customer should be advised, hey when you step on the gas the car may not move for a few seconds!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559518December 11, 2023
POWER TRAIN
The following error message is displayed: "secure vehicle against rolling" this message is displayed due to a broken spring in the gear selector mechanism. Because of the broken spring, the car's computer cannot detect whether or not the gear selector is in park. This creates a safety hazard because the gear selector can be shifted into drive without having your foot on the brake. Note that a very large number of BMW owners have complained about this problem on social media and in the BMW message forum. This is clearly wide scale problem that stems from a faulty design and it creates a potential safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558362December 4, 2023
VISIBILITY/WIPER
The power sunshade came loose and dropped one side of the sunshade to the drivers side because it came loose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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