BMW X1 Complaints

853 consumer complaints on file.

#11557974December 1, 2023
UNKNOWN OR OTHER
Warning - Transmission: Secure vehicle with parking brake when stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557571November 30, 2023
UNKNOWN OR OTHER
Cam shaft broke during driving, lost acceleration on interstate causing issues merging to get to shoulder of road. Caused damage to motor resulting in oil loss, significant smoking from engine hindering visibility. Verified by BMW certified mechanic that this is the problem. Stated most likely caused by a known timing chain issue with Bmws using that motor. The only indication that appeared was when it happened, screen inside car stated "engine malfunction"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556037November 20, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Im having a message on my bmw states “ secure vehicle against rolling”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555666November 17, 2023
UNKNOWN OR OTHER
Visor screen covering sunroof. The driver side of screen is partially ripped from track.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554997November 14, 2023
UNKNOWN OR OTHER
I am receiving the secure vehicle against rolling error message. I will be researching how to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552489October 29, 2023
STEERING
While driving , power steering became stiff and unable to move steering wheel and went into a lock position . I have to turn off engine completely to be safe .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552259October 27, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2014 BMW X1. The contact stated while driving at an undisclosed speed, the service brake warning light and the air bag warning light illuminated. The vehicle was taken to Pep Boys where it was diagnosed and produced code: P2402 indicating that the (EVAP) module failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552243October 27, 2023
POWER TRAIN
This vehicle has on numerous times has had delayed acceleration from a stop or rolling stop. The hesitation is random and unpredictable. The vehicle will be unresponsive for a second or two and then a surge of acceleration will jolt the vehicle forward. This causes an unsafe situation in which defensive maneuvering can be delayed. Accelerating from a stop sign or traffic light can become dangerous due to the significant lag between stepping on the gas pedal and the movement of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551794October 25, 2023
ELECTRICAL SYSTEM
My vehicle blew up in my driveway last after being parked for over 6 hours. Been researching this has been a ongoing thing with BMW. Electrical issue
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11551705October 24, 2023
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
WARNING LIGHTS AND ALARMS KEEP GOING OFF IN MY CAR! The car was sold to mf like this by Carvana and these problems are not listed in the car fax’s!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550732October 18, 2023
POWER TRAIN
During the parking of my vehicles (gearbox shifter in P position) and after turning off the engine, the iDrive system shows the following messages: "Transmission: Secure vehicle with parking brake when stopped. Consult service center." This happens each and every time and also when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away. I have ever come to dealer for help, but they charge 300$ for any diagnosis. So I went to a local BMW body shop, and they are able to reproduce it and couldn't fix it completely. After studying this issue on one of the biggest BMW global forums - [XXX] , I came to the opinion that the problem most likely is either in weak design of the gearbox shifter unit or in the gearbox mechatronic unit and unfortunately is a common problem for BMW models. I'm concerned that BMW hasn’t announced any recall procedure, despite the fact that both of the units mentioned are quite expensive and definitely shouldn’t appear after such low odometer readings that are displayed. Other than me, many BMW X1 owners are experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550048October 15, 2023
UNKNOWN OR OTHER
Dash displays: “secure vehicle with parking break when stopped. Consult service center.” Apparently this is an ongoing issue with the 2016 X1 and is a relatively simple fix albeit, costs an insane amount of money. This should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549277October 10, 2023
POWER TRAIN
On 6/27/23 the car dealership confirmed that the emergency brake sensor has broken and the car now misinforms the driver of whether the emergency brake has been activated. This had been an Issue for a few months. The display screen informs the driver that the brake is not activated, even if it has been activated. The result of this is that a driver may start to ignore the incorrect warning and may cause a driver to get confused regarding whether the brake is activated. A failure to properly activate an emergency brake could result in life threatening injuries. The car was taken to the dealer who confirmed the above problem with the sensor. I explored online blogs and found that many other X1 BMW owners have experienced similar issues. It looks as if this is a failing of the sensor system in this model car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548854October 7, 2023
POWER TRAIN
Every time I put the car in park It warns me “secure the vehicle against rolling”. I have done extensive research that this is a simple spring located in the gear box. This is something that all X1 have issues with. It should be covered as a RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548465October 5, 2023
ENGINE, UNKNOWN OR OTHER
While pulling up to a red light and after coming to a complete stop, I sensed the engine was revving. While pressing down on the brake, I checked the RPM gauge to see the engine was revving at around 7k rpm. I tried to immediately put the car in park and turn off the ignition, but in the time it took me to move my hand from the steering wheel to the shifter, the car violently lurched forward and crashed into a pickup truck in front of me. I shut off the car momentarily. Realizing I was blocking traffic on a heavily traveled highway, I risked turning the car back on. I did so and was able to move it to the median to await the arrival of the state police. Later, I had the vehicle towed to an auto repair shop out of fear of driving it again. It is currently in the shop.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11548211October 4, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Email sent to BMW describing a hesitancy or delay on acceleration from a dead stop: I have attached a link below to a blog from January, 2023, describing this problem on 2023 BMW X1; it includes a description of the issue on a video review of this car by Consumers Report. Apparently, this has not been corrected. My new 2023 X1 has this significant and dangerous problem. I was at the dealer service department for 2 1/2 hours this morning and they claimed not to be aware of the problem, although the technician did recognize the hesitancy. They also had no repair or correction from BMW. That is inexcusable. A second delay on accelerating from a stop making a turn onto or merging onto a highway, could result in a collision. I assume that BMW is waiting for enough reports of that happening before doing something about it. I am not interested in explanations or excuses. I assume the it is due to the engine stop/start mechanism. I want it corrected. I am leaving on a road trip in 2 weeks and am afraid to take this car on the trip. I realize that if I turn off the stop/start mechanism on each startup or drive in Sport mode, and the hesitancy does not occur. That is not an acceptable alternative for a $58,000, BMW X1, especially for a recognized defect in the car’s manufacture or software that has been known for at least 10 months. I need to have it fixed. [XXX] cc: California Department of Consumer Affairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547273September 29, 2023
ENGINE
The contact owns a 2016 BMW X1. The contact stated that while having a routine inspection at the local dealer, the mechanic informed her that the engine mounts had failed. The contact was informed that the vehicle was out of warranty. The vehicle was repaired. The vehicle was taken to another local dealer, BMW of Sarasota (5151 Clark Rd., Sarasota, FL 34233) for a battery replacement. The vehicle was diagnosed, and the contact was informed that the engine mounts had failed again at 65,000. The vehicle was repaired. The manufacturer was contacted and provided a discount on the repair. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546473September 25, 2023
POWER TRAIN
per internet, very common problem. Gear box problem that prevents car from automatically going into Park when rolling, doors open, etc....there is a message warning driver to secure car by parkiing brake to prevent from rolling. Thousands of dollars to repair per internet ( i understand the problems with internet info) but multiple discussions on line. BMW x1 2016, 35k miles. Multiple mechanics on line state that it results from a broken spring, but 3000.00 labor to open and remove gear box to repair the spring. Any recourse? thanks for any info.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544987September 17, 2023
STRUCTURE:BODY
This week, again, the rear hatch came down on me as I was loading groceries and while I tried to fend it off, giving me a bruise on my lower arm The rear hatch door randomly closes while I am loading/unloading the rear of the X1. In the past I thought it might be the key fob being bumped in a purse or pocket, but NO. It happens randomly. It beeps its warning thank goodness, but has put me, my grandchildren, and others helping load at risk several times since we purchased this car in 2017. I thought this might be peculiar to my car alone, but now see others with the same complaint! I will not let my grandchildren stand around the back of the car when loading. BMW will be sued by someone, bet on it, if it hasn't already happened, if any child or animal is injured due to this problem. The force was strong enough to bump and bruise an adult, let alone a child! My dealer listened to my complaint, but offers no solution...I have no paperwork to this effect. This is a safety and public relations nightmare for BMW that it has not been addressed already...
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11544988September 17, 2023
ELECTRICAL SYSTEM
I am getting the same message as others before me: "Secure vehicle with parking brake when stopped. Consult service center." This occurs when I begin to engage the car and prior to exiting the car. It's been sending that message for a couple of months now. At the beginning of drive time, the rear camera does not engage until I acknowledge the parking brake message and press the dial down on the center console. Of course, I wonder, "Is the car actually in Park and the computer just doesn't recognize it?" or "Am I actually at risk because the car is NOT in Park and at risk of rolling until I engage the parking brake?" Could we at least have THAT answered? Service rep at dealership engaged my key fob but couldn't tell me anything about the issue... until I allowed diagnostics at a cost of almost $250. I had already gone in to another non dealer to inquire, and he knew exactly what I was referring to...a common problem with X1s he said. Hmmmm...and a cost of about $2500 to replace the shifter... labor was the greater expense. Back at the dealership, I asked, "what if it's the shifter? What would that cost?" Result: almost $3000 to fix. It's time for a recall. What is the BMW threshold before this is done? ....or what is the NHTSA threshold??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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