BMW X1 Complaints

853 consumer complaints on file.

#11622956October 31, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 70 MPH, the contact noticed an abnormal burning odor. The contact stated that the driver's side foot well was becoming hot. The contact stated that there was no warning light illuminated. The contact pulled over and allowed the engine to cool down. The contact stated that the brake pedal required more effort to depress, and the vehicle was taking longer to slow down. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a dealer and was advised that the parts to repair the vehicle were not available. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622217October 28, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact stated that the coolant temperature warning light was illuminated. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and there was smoke coming out from underneath the hood. An unknown warning light was illuminated. The vehicle was taken to the dealer, where the contact was informed that there was a coolant leak. The dealer diagnosed that the oil filter gasket housing had failed and needed to be replaced. The vehicle was then taken to an independent mechanic, where the oil filter gasket housing was replaced, however the failure progressively worsened. The contact stated that there was oil leaking in the engine compartment, and there was a strong oil odor coming through the A/C vents. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure was approximately 109,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622239October 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW X1. The contact had received notification of Manufacturer recall number: 20E-A01 for the engine CO emissions (Engine and Engine Cooling). The contact stated that the vehicle was taken to a dealer and the dealer refused to complete the manufacturer’s recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622383October 28, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving home, I noticed smoke coming from under the hood. When I turned the car off the smoke was billowing and coming into the car through the ventilation system. I came back to the car a while later and saw that the hood had a large round burn mark and all non-metal parts connected to the engine were melted. The car is currently inoperable. I called the BMW dealership that provides maintenance for my car and they told me of recall but said they didnt have a remedy at this time.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11621777October 24, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
The contact owns a 2016 BMW X1. The contact stated that after arriving to the destination and shifting the vehicle into park(P), the message "Secure Vehicle against Rolling Malfunction" was displayed. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission shifter lever control cable. The contact was informed that the transmission shifter lever control cable was abnormally stretched. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621828October 24, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW X1. The contact stated that while driving at an undisclosed speed, the contact observed smoke coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue, confirmed that parts were not yet available, and advised the contact to discontinue driving the vehicle. The failure mileage was 164,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621460October 23, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that on several occasions while the vehicle was parked, the contact observed condensation under the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621610October 23, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621319October 22, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owned a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to start the vehicle and noticed that smoke was coming from the hood of the vehicle with the coolant warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 127,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620846October 20, 2024
UNKNOWN OR OTHER
It displays a secure vehicle against rolling warning which is caused by a faulty gear selector assembly. After researching on the Internet and talking to the dealer repair specialist, this seems to be a common issue for this model and it should not have happened this early in the car (the car is only 7 yrs old and has very low mileage since it was not driven much during 3 years of covid). This is a design issue that should have been fixed or recalled by the manufacturer. It is not a normal wear and tear issue and the consumer should not be paying thousands of dollars to fix a car design issue that impacts safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620465October 17, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619926October 15, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619571October 13, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear cross traffic alert does not work. It gives no indication or sound when a car or human drives by. I nearly got into an accident multiple times. When mentioned to my service manager, they tested backing up into a curb and not "cross traffic". They thought it was not a problem, but when I explained the issue of rear cross traffic I was told to bring my vehicle in and that there is a fix. When asked why this doesn't work, or if this is a software update that was missed I was told that they do not know. Only that it is something that they can " add " to my vehicle. No clear explanation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618607October 7, 2024
SERVICE BRAKES
While returning home with my wife and cat, we were approaching a train crossing when I attempted to slow down, already under the posted speed limit and I pressed the brakes very lightly to begin slowing to a stop. The brakes locked up and we began sliding toward the train crossing arms and moving train on the tracks, I attempted pumping the brakes at that point realizing something was very wrong. With every slight touch of the brakes the vehicle would skid more, left, and right, until we came to a screeching halt mere feet from the train crossing arms. I have been told now by BMW roadside assistance that my vehicle is still safe to use. Then when I disagreed was transferred to "master mechanic " who promptly told me it was unsafe for me and others on the road. He set up a tow and it was towed away that same day. Now I have spoken to two different Certified BMW dealers, one of whom I purchased the vehicle from. They both said there's nothing they can do about it as there's no fix. The dealer that currently has is said it's safe to drive and I need to plan to pick it up. This is an absolute disaster of immense proportions that is going to cost someone their life undoubtedly. I was willing to let the vehicle sit until a fix was made available but only to be told that they have no loaners available for me. I paid for my vehicle in full at purchase, and this is the product and service I am provided by doing so. Reprehensible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618154October 4, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW X1. The contact stated that while the vehicle was being operated, there was smoke coming from under the hood. The vehicle was taken to a local independent mechanic where it was diagnosed that the head gasket needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was later taken to a local dealer for a second opinion, but the diagnostic result was not provided. Upon further investigation, the contact related the failure to Emission Recall: 20E-A01, and NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618197October 4, 2024
POWER TRAIN
The transmission lock sensor is defective in this car design- the spring in the gearshift assembly that contacts the transmission lock sensor has a faulty design and is prone to breaking. This leads to a warning in the car that the transmission lock has not occurred when the car is in park (although it is actually functioning). This creates a "false alarm" situation that then does not allow the user to know if the transmission is truly locked in park This defect has occurred in my car as diagnosed by both dealer and independent mechanic. This is a common and known defect amongst X1 owners (as well as the mechanical sibling Mini Cooper). It is also well known amongst the BMW dealer service; It should be consider a recall defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618129October 4, 2024
SERVICE BRAKES
The contact owns a 2024 BMW X1. The contact stated while driving 55 MPH and attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the brake pedal had traveled to the floorboard. The vehicle was diagnosed by the dealer and the contact was informed that the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617638October 2, 2024
SERVICE BRAKES, STEERING
Please refer to NHTSA recall 24V104. BMW (and NHTSA) have known about this safety issue for 7 months or more. Yet, BMW has done absolutely nothing to resolve the problem. What is it going to take to get BMW to place a reasonable priority on this? Deaths? Severe accidents? The recall was issued 2/12/24. It is now 10/2/24. I continue to drive a vehicle affected by the recall. I do not feel safe and feel BMW needs to address this issue without further delay. I have emailed BMW customer service seeking updates and they won't even respond!!!!! I am submitting this vehicle safety problem before something bad happens to my wife or me as we drive this defective vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617370September 30, 2024
SERVICE BRAKES
Still no fix for this recall. Been 7 months. I am unable to use this vehicle for employment due to its recall status
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617231September 30, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
The contact owns a 2023 BMW X1. The contact stated that while reversing out of a parking space at slow speeds, there was an abnormal thud, prompting the contact to depress the brake. The contact then became aware that the brake was not functioning properly. The contact stated that the brake pedal depressed all the way the floorboard before the vehicle came to a complete stop. The service brake and check engine warning lights were illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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