Ram 1500 Complaints

11,877 consumer complaints on file.

#11012479August 3, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS SHIFTED INTO PARK, IT INDEPENDENTLY SHIFTED OUT OF GEAR. AS A RESULT, THE CONTACT WAS STRUCK BY THE VEHICLE AND PINNED IN THE DRIVEWAY. THE CONTACT'S RELATIVE WAS ABLE TO GET THE VEHICLE MOVED. THE CONTACT SUSTAINED SEVERE BRUISING AND SWELLING, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11012159August 1, 2017
UNKNOWN OR OTHER
STALLS WHEN COMING TO A STOP TO TURN, WITHIN ROUNDABOUTS, AT STOP LIGHTS. GIVES NO WARNING THE ENGINE JUST SHUTS OFF. RADIO STILL PLAYS, LIGHTS ARE STILL ON, ENGINE IS NOT. SCREEN SAYS TO PUT IN PARK, AND RESTART. THE TRUCK HAS DIED WHEN GETTING INTO TURN LANES, ALWAYS AT SLOW SPEED. WHILE ENTERING A ROUND-A-BOUT AND HAVING TO TOUCH THE BRAKE, THE TRUCK DIED. TODAY COMING TO A RED LIGHT, STARTED TO SLOW DOWN, LIGHT TURNED GREEN, TRUCK WAS STILL MOVING AND DIED. ALMOST HAVE BEEN HIT SEVERAL TIMES AS THE CAR OR TRUCK BEHIND US WAS UNAWARE THAT THE TRUCK DIED. SOMETIMES IT DOESN'T DIE UNTIL A FULL STOP IS ACHIEVED OTHER TIMES IT DIES WHEN THE SPEED IS UNDER 5 MPH. ONLY THE ENGINE IS OFF, EVERYTHING ELSE THAT COULD WARN YOU IS STILL OPERATIONAL. THE DEALER STILL CANNOT ISOLATE THE PROBLEM, WE ARE TERRIFIED TO DRIVE IT. IT HAS BEEN OVER A YEAR OF THIS PROBLEM OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011743July 31, 2017
ENGINE, UNKNOWN OR OTHER
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010907July 27, 2017
POWER TRAIN
I HAVE ALREADY SUBMITTED A REPORT & PICTURE TO YOU ON 07/11/2017 REGARDING THE ROTARY SHIFTER KNOB NOT STAYING IN PARK & ROLLING AWAY IN REVERSE DEMOLISHING MY WATER WELL TO MY HOME. THIS EXACT SAME THING HAPPEN TWICE THIS MORNING 07/27/17 - I STOPPED THE VEHICLE, PUT IT IN PARK (LIGHT ABOVE "P" WAS LIT) THE DISPLAY STATED "VEHICLE NOT IN PARK" SO I PUT IT BACK IN DRIVE THEN BACK TO PARK WITH THE SAME DISPLAY APPEARING. BOTH TIMES THE INDICATOR LIGHT ABOVE THE "P" WAS LIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010995July 27, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE PULLING INTO A PARKING LOT WITH THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE DRIVER PLACED THE GEAR SHIFTER INTO REVERSE AND THE VEHICLE ACCELERATED AT A HIGH SPEED WITHOUT WARNING. THE CONTACT ATTEMPTED TO STOP THE VEHICLE WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE FAILED TO STOP. AS A RESULT, THE REAR BUMPER STRUCK A CONCRETE WALL IN THE PARKING LOT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ABRA BODY SHOP IN FOREST LAKE, MN. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 10/24/17*LJ THE CONSUMER STATED THE PASSENGER SUFFERED A CONCUSSION AND BRUISING. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11010871July 26, 2017
WHEELS
WAS DRIVING MY 2014 RAM TRUCK DOWN THE ON RAMP TO RT 104 WHEN THE REAR TIRE EXPLODED. IT WAS A GOODYEAR WRANGLER P275 / 60R20 WITH APPROX 20K MILES ON THEM.ALWAYS ROTATED ON EACH OIL CHANGE. LUCKY I WAS NOT UP TO SPEED WHEN IT BLEW. I HAVE ENCLOSED A PICTURE WHICH SHOWS THE DAMAGE AROUND THE OUTER SIDE WALL FROM THE EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010511July 25, 2017
POWER TRAIN
STARTING TO BACK OUT OF MY DRIVEWAY, I STOPPED AND THOUGHT I HAD SHIFTED THE ROTARY AUTOMATIC TRANSMISSION KNOB TO THE PARK POSITION TO GO INTO THE HOUSE AND RETRIEVE AN ITEM BEFORE CONTINUING. APPARENTLY, I DID NOT GET THE KNOB CORRECTLY IN TEH PARK POSITION, AS I STARTED EXITING THE VEHICLE WITH THE DOOR OPEN, THE TRANSMISSION WAS STILL IN REVERSE AND STARTED ROLLING BACKWARD. I RE-ENTERED THE VEHICLE TO APPLY THE BRAKE, BUT NOT UNTIL THE OPENED TRUCK DOOR HAD COLLIDED WITH MY GARAGE WALL, CAUSING DAMAGE TO THE TRUCK DOOR AND THE GARAGE WALL. I FELT FORTUNATE THAT I WAS NOT PINNED BETWEEN THE DOOR AND THE GARAGE WALL BEFORE I WAS ABLE TO GET BACK IN THE VEHICLE. THE KNOB SHIFT CONTROL IS NOT VERY INTUITIVE AND I BELIEVE CAN LEAD MORE FREQUENTLY TO DRIVER ERROR. IT WAS ALSO SURPRISING TO ME HOW MUCH ACCELERATION AND FORCE OCCURRED WITHOUT APPLYING ANY PRESSURE TO THE GAS PEDAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11010658July 25, 2017
ELECTRICAL SYSTEM, POWER TRAIN
SHIFTER KNOB HAS SLIPPED OR CHANGED GEARS WHILE MOVING OR STANDING IDLE. OTHER TIMES IT WILL NOT SHIFT INTO ANY GEAR IE: REVERSE. ALSO DASH LIGHTS FLICKER AT TIMES, AND AT TIMES WILL NOT TURN OFF PARKING LIGHTS KILLING THE BATTERY. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010659July 25, 2017
SERVICE BRAKES
I AM FILING A SAFETY COMPLAINT FOR COMPLETE BRAKE FAILURE ON A 2014 RAM 1500. THIS FAILURE IS A LOW BRAKE PEDAL CONDITION WITH TOTAL LOSS OF BRAKES. THIS IS AN INTERMITTENT CONDITION AT 5-50 MPH . THE VEHICLE WAS PURCHASED NEW IN SEPTEMBER 2014, THE FIRST FAILURE WAS FOUND IN MAY 2017 AT 56,000 MILES, THIS IS A ONE OWNER VEHICLE. THE VEHICLE WAS REPAIRED AT THE RAM DEALER, HENRY BROWN AUTOMOTIVE GROUP, IN CASA GRANDE ARIZONA. THE RAM DEALER DETERMINED THE BRAKE FAILURE WAS CAUSED BY A FAULTY BRAKE BOOSTER AND MASTER CYLINDER. THE INSTALLATION OF A NEW BRAKE BOOSTER AND MASTER CYLINDER RESOLVED THE PROBLEM. NO SAFETY RECALL HAS BEEN ISSUED THROUGH RAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010182July 24, 2017
ENGINE
I HAVE HAD THE RAM TRUCK IN 3 TIMES WITHIN 30 DAYS AND THE DEALER CANT REPAIR THE TROUBLE AND HAVE ASKED ME TO CALL CHRYSLER AND TAKE IT TO ANOTHER DEALER. I HAVE DONE SO BUT IM TRYING TO FIND OUT ANY ISSUES WITH THE ECODISEL MOTOR. MY RESALE VALUE HSA BEEN CUT BY 50% OR BETTER BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010190July 24, 2017
AIR BAGS, SEAT BELTS
I RECEIVED A SAFETY RECALL LETTER IN THE MAIL ON JULY 03,2017. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REFUSED TO MAKE THE NECESSARY REPAIRS. THE DEALERSHIP IS LOCATED AT 2173 SOUTH WOODLAND BOULEVARD DELAND , FLORIDA 32720. PHONE NUMBER (386)736-3000. REFER TO T25/NHTSA 17V-302 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010297July 24, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NW HILLS CHRYSLER WHERE IT WAS DIAGNOSED THAT THE EMISSION HOSE ABOVE THE FUEL TANK WAS DAMAGED DUE TO A MOUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006792July 21, 2017
AIR BAGS
I WAS HIT HEAD ON BY A DRUNK DRIVER. I WAS DOING SIXTY MILES PER HOUR WHEN THE IMPACT OCCURRED. MY TRUCK FLIPPED THREE TIMES BEFORE COMING TO A STOP. NONE OF MY AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11006634July 20, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING 65 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS UNLATCHED. A POLICE REPORT WAS FILED. THE DRIVER, FRONT PASSENGER, AND TWO MINOR ADOLESCENT PASSENGERS IN THE REAR SEAT RECEIVED MEDICAL ATTENTION. THE DRIVER SUSTAINED A RUPTURED NUMBER THREE LUMBAR (THAT REQUIRED SURGERY AND FOUR RODS). THE FRONT PASSENGER SUSTAINED BRUISING, MINOR CUTS, SCRAPES TO BOTH KNEES, AND SORENESS TO THE LOWER BACK (THAT REQUIRED X RAY'S, BUT NO FINDINGS). A NINE YEAR OLD CHILD SUSTAINED BRUISING TO THE RIGHT SIDE FROM THE WAIST TO THE SHOULDER, AND THE LEFT SIDE COLLAR BONE WAS BROKEN. A SIX YEAR OLD CHILD SUSTAINED BRUISING ACROSS THE WAIST AND STOMACH FROM THE SEAT BELT. THE VEHICLE WAS TOWED TO BUCK'S TOWING (3540 HWY 16 E SUITE 1 SHARPSBURG, GA 30277, 678-301-9332). THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS, SEAT BELTS) ON JUNE 30, 2017. THE MANUFACTURER WAS CONTACTED ON JUNE 26, 2017 AND STATED THAT THE NOTIFICATION SHOULD ARRIVE IN THE MAIL SOON. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11006347July 19, 2017
ELECTRICAL SYSTEM, POWER TRAIN
WE HAVE THE KNOB SHIFTER AND WHEN HE STOPPED HE PUT IT IN PARK (LEFT ENGINE RUNNING) HE WALKED BEHIND TRUCK AND INTO STORE AND PICKED OUT WHAT HE NEEDED AND THEN WHILE HE WAS PAYING THE TELLER NOTICED HIS TRUCKED STARTED MOVING IN REVERSE SO MY SON RAN OUT TO GET IN TRUCK TO STOP IT BUT WAS TO LATE IT HIS A POLE WHICH AND SHATTERED THE WINDOW OF GAS STATION, I REPORTED IT TO FCA AND THEY INSPECTED IT AND SAID NO PROBLEM BUT I HAVE VIDEO AND WITNESS THAT STATES IT WAS A COUPLE MINUTES BEFORE IT STARTED MOVING. I HAVE CALLED MR. KON (FCA) 586-274-8162 BUT HE HAS NOT RETURNED ANY OF MY CALL WHICH LEADS ME TO BELIEVE THEY ARE HIDING SOMETHING. I DID DO SOME RESEARCH AND NOTICED THIS IS A PROBLEM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11006374July 19, 2017
UNKNOWN OR OTHER
THE SYNC 3/AUDIO/NAV SYSTEM, ONCE AGAIN QUIT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE. FROM MY PERSPECTIVE IF I OR ESPECIALLY MY WIFE IS DRIVING THIS VEHICLE IN AN AREA WE ARE NOT FAMILIAR WITH, OR LATE AT NIGHT OR COME UP ON AN ACCIDENT OR OTHER UNSAFE SITUATION AND ARE UNABLE TO CALL 911 OR FOR OTHER ASSISTANCE OR UNABLE TO NAVIGATE THROUGH THE AREA WE ARE UNFAMILIAR WITH, OUR LIVES AS WELL AS OTHERS WOULD BE AT RISK. THIS HAS OCCURRED APPROXIMATELY TEN TIMES SINCE PURCHASING THIS VEHICLE IN NOVEMBER 2016. AS OF TODAY 19 JULY 2017 THIS VEHICLE IS AT SALLISAW FORD, LOCATED IN SALLISAW, OK WHERE IT WAS PURCHASED - FOR THE THIRD TIME, FOR THIS PROBLEM. THE PROBLEM OCCURS SPORADICALLY, CAN OCCUR WHILE IN USE OR AFTER TURNING SYNC SYSTEM ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006407July 19, 2017
ENGINE
I OWN A 2015 DODGE ECODIESEL AND IT HAS NOW ACTUALLY SHUT DOWN WHILE DRIVING TWICE, BOTH TIMES PLACING US IN GREAT DANGER. THE FIRST TIME MY HUSBAND WAS DRIVING ON THE HIGHWAY. WE TOOK IT TO THE DEALERSHIP AND THEY HAD TO CALL IN THEIR "HEAD ENGINEERS" TO FIGURE OUT THE PROBLEM. AFTER SEVERAL DAYS, THEY FINALLY IDENTIFIED THAT THE TRUCK NEEDED MANY (I THINK THEY QUOTED AROUND 20) SOFTWARE UPDATES. HOWEVER, WE NEVER GOT NOTICE THAT THE TRUCK NEEDED THESE UPDATES AND/OR THAT IF IT DIDN'T GET THESE UPDATES THAT IT COULD JUST STOP WORKING AT ANY TIME. THE SECOND TIME THAT THIS HAPPENED, I WAS DRIVING THE TRUCK LATER AT NIGHT (AWAY FROM HOME) WITH 2 SMALL CHILDREN IN THE CAR AND THE TRUCK SHUT DOWN BEFORE I WAS ABLE TO FIND SOMEWHERE TO PULL OVER ON A COUNTY ROAD WITH NO SHOULDER. WE RECENTLY HAD A FAMILY KILLED IN COLLIN COUNTY DUE TO A VEHICLE SLOWING AND A DRIVER BEHIND COLLIDING INTO THE VEHICLE AT A HIGH RATE OF SPEED, SO YOU CAN SEE HOW THIS HAS ME EVEN MORE TERRIFIED THAT WE HAVE A VEHICLE THAT DOES THIS WITHOUT OUR CONTROL. I AM APPALLED THAT DODGE IS ABLE TO PUT A VEHICLE ON THE ROAD THAT CAN JUST SHUT DOWN FOR NO GOOD REASON PUTTING PEOPLE IN GRAVE DANGER. THE CHECK ENGINE LIGHT IS NOW ON IN THE TRUCK DESPITE IT SEEMINGLY WORKING OKAY, FOR NOW. WE TOOK IT TO THE DEALERSHIP AGAIN AND THEY ARE NOW SAYING THAT BECAUSE WE ARE SLIGHTLY OVER MILES THAT THE WARRANTY MAY NOT COVER THE FIX TO WHATEVER IS ALL OF THE SUDDEN WRONG WITH A 2 YEAR OLD VEHICLE. AGAIN, HOW IS DODGE ALLOWED TO USE THIS SOFTWARE THAT REQUIRES UPDATES (EVEN THOUGH THEY DO NOT NOTIFY DRIVERS) THAT IS ACTUALLY SHUTTING DOWN VEHICLES? WHAT IS THE SOFTWARE ACTUALLY DOING?I FEEL THAT DODGE SHOULD PROVIDE A GUARANTEE THAT THIS TRUCK WILL NEVER DO THIS AGAIN, BUT I DON'T KNOW HOW THAT IS EVEN POSSIBLE. I WOULD LIKE ANSWERS FROM DODGE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005454July 15, 2017
UNKNOWN OR OTHER
THE TAILGATE FALLS DOWN WHILE DRIVING. THIS COULD POSSIBLE DAYS PAYLOAD TO SPILL ONTO THE ROADWAY CAUSING AN ACCIDENT OR EVEN DEATH. THIS HAS ALSO HAPPENED WHILE SITTING AND WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005227July 14, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ECM WIREING HARNESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005355July 14, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS IN PARK, THE CONTACT RELEASED THE PARKING BRAKE AND THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS INTO A LAKE. AS A RESULT, ONE OF THE CONTACT'S DAUGHTER'S INJURED HER BACK AND THE OTHER DAUGHTER SUSTAINED INJURIES TO HER HIP AND KNEES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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