Ram 1500 Complaints

11,877 consumer complaints on file.

#11002506June 30, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE, IT ROLLED OUT OF THE DRIVEWAY AND CRASHED INTO ANOTHER VEHICLE PARKED INSIDE THE NEIGHBOR'S GARAGE. PRIOR TO THE FAILURE, THE VEHICLE WAS IN PARK AND THE KEY WAS IN THE IGNITION WHILE THE ENGINE WAS RUNNING. THE CONTACT'S SPOUSE INJURED HER RIGHT WRIST AND LEFT KNEE WHILE ATTEMPTING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 INTERSTATE 45 S, CONROE, TX 77304 (281) 528-1700) AND WAS AWAITING A DIAGNOSIS. THE MANUFACTURER STATED THAT THEY WOULD SEND INVESTIGATORS TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,837.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11002592June 30, 2017
UNKNOWN OR OTHER
TAILGATE IS UNLATCHING AND FALLING OPEN. TAILGATE WHEN CLOSED IS SECURELY CLOSED DOES NOT MOVE. WHILE LOCKING AND UNLOCKING THE DOORS AND TAILGATE SEVERAL TIMES, TAILGATE BECOMES LOOSE. TAILGATE NOW BECOMES MOVABLE WITH ONE HAND. IF GOING OVER AN IRREGULAR SURFACE, ANGLE, WHILE DRIVING TAILGATE COMES FULLY UNLATCHED AND WILL FALL OPEN. THIS HAS BECOME A DAILY OCCURRENCE, AND MUST CONTINUALLY CHECK TAILGATE TO ENSURE THAT TAILGATE IS FULLY LATCHED. THIS TAILGATE PROBLEM STARTED AT 20674 MILES. TRUCK CURRENTLY HAS 21887 MILES. THIS HAS OCCURRED BACKING DOWN MY DRIVEWAY OR UP MY DRIVEWAY AS THE TRANSITION FROM LEVEL ROAD SURFACE TURNING INTO AND UP MY DRIVEWAY, OR BACKING OUT OF DRIVE WAY TRANSITIONING FROM SLIGHT GRADE TO ZERO GRADE OF ROAD SURFACE. SAME THING DRIVING INTO OR DRIVING OUT OF PARKING LOTS, ALSO ON HIGHWAY FROM ROAD SURFACE TO BRIDGE SURFACE TO ROAD SURFACE. NO WARNING. ONLY THE TAILGATE CABLES ARE SUPPORTING TAILGATE. SEEMS TO HAPPEN WHEN ANY KIND FLEXING OF BED AND FRAME. THIS IS MY SIXTH PERSONAL PICK UP TRUCK, LET ALONE THE DOZEN OR SO I HAVE USED THROUGH MY EMPLOYMENT. I AM VERY FAMILIAR WITH PICKUP TRUCKS, AND KNOW WHEN A TAIL GATE IS SECURED AND COMPLETELY AND FULLY LATCHED. * THIS STARTED 06/22/2017 AND HAS PROGRESSIVELY CONTINUED TO BECOME A DAILY OCCURRENCE, SOMETIMES SEVERAL TIMES, DEPENDING ON SURFACE TRUCK IS DRIVING ON. THIS TRUCK IS NOT OFF ROAD AT ANY TIME. TRUCK IS ONLY USED ON PAVED SURFACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002089June 29, 2017
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING THE TRUCK THERE WAS A THUMP SOUND WHICH CAUSE THE TRUCK TO STALL CAUSING TRUCK TO SLOW DOWN INSTANTLAY. HOWEVER IT DOES THIS FOR A FEW SECONDS THEN IT WILL ACCELERATE AND CONTINUE ON DRLIVING. THIS HAS HAPPENED SEVERAL TIMES EVEN AFTER TAKING IT TO THE DEALERSHIP. THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT IT HAS NO CERTAIN SPEED THAT IT WILL DO IT. IT JUST HAPPENS RANDOMLY WITH NO SPECIFIC SPEED WHEN IT HAPPENS. IT HAPPENED ON THE INTERSTATE AND ON A REGULAR HIGHWAY ROAD THERE WAS A DIFFERENCE IN SPEED EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002359June 29, 2017
STEERING, SUSPENSION, WHEELS
THE PASSENGER SIDE FRONT WHEEL BEARING WAS INIQUITOUSLY GREASED AT TIME OF MANUFACTURE, CAUSING FAILURE WITHOUT WARNING,AND THE FRONT WHEEL CAME OFF, DAMAGING THE UPPER AND LOWER CONTROL ARMS,BREAK CALIPER,ROTOR, HUB AND WHEEL ASSEMBLY, CAUSING THE TRUCK TO GO OUT OF CONTROL WITH NO BREAKS. I HAVE OBSERVED SIMILAR COMPLAINTS ON MAKEITSAFER.COM ,THIS IS A LIE SAFETY ISSUE AND COULD HAVE CAUSED A FATAL ACCIDENT HAD THIS HAPPENED ON THE HIGHWAY. FORTUITOUSLY IT HAPPENED ON A CITY STREET AT 35 MPH, WITH NO WARNING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11001931June 28, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS AT A SHOP FOR AN OIL CHANGE, AN INDEPENDENT MECHANIC NOTICED THAT THE BALL JOINT WAS FAULTY AND NEEDED TO BE REPLACED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FRANKLIN CHRYSLER/DODGE IN FARMINGTON, MAINE) AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT HE DID NOT RECEIVE THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS). THE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001964June 28, 2017
POWER TRAIN
VEHICLE WAS RUNNING AND LEFT IN PARK. WENT IN REVERSE AND CRASHED INTO A COLUMN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11001353June 26, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNED A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A WALL. THE CONTACT STATED THAT THE SEAT BELTS IN THE FRONT AND REAR OF THE VEHICLE FAILED TO RETRACT. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE PASSENGER SUSTAINED MAJOR INJURIES TO HER BACK. THE CONTACT ALSO STATED THAT THE 2 CHILDREN SEATED IN THE REAR OF THE VEHICLE SUSTAINED EXTREME BRUISING ON THE TORSO. MEDICAL ATTENTION WAS REQUIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS), AND THEY WHERE MAILING OUT THE RECALL PAPERWORK. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11001476June 26, 2017
ELECTRICAL SYSTEM, ENGINE
HAS STALLED WHILE DRIVING 2 TIMES IN THE LAST WEEK. THE FIRST TIME THE RADIO AND DASH CLUSTER STOPPED WORKING THEN THE TRUCK ENGINE SHUT OFF DOING 80 DOWN THE HIGHWAY. THE SECOND TIME IT WAS JUST THE ENGINE THAT SHUT OFF DOING 60 MPH ON A 2 LANE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000950June 24, 2017
FUEL/PROPULSION SYSTEM
THE TRUCK DOWN SPEEDS TO 40 MPH WITHOUT NOTICE OR WARNING. THE FUEL FILTER APPEARS TO BE CLOGGING AND THE FUEL INJECTORS AND LINES ARE ALSO CLOGGED. DODGE REFUSES TO FIX THE ISSUE OPTING TO REPLACE PARTS AND INFORMING ME THAT I MUST MONITOR THE TRUCK BRING IT IN EVERY 12,000 MILES FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001148June 24, 2017
ENGINE
MY RAM 1500 WILL H THE 5.7 HEMINGWAY V8 HA AN EXAUST LEAK AT THE EXAUST MANIFOLD APPARENTLY DUE TO A BROKEN MANIFOLD MOUNTING BOLT. IT MAKES A TICKING NOISE WHEN THE ENGINE IS COLD AND THEN SUBSIDES WHEN WARMED UP. I WAS CONCERNED THAT CARBON MONOXIDE MAY BE TAKEN IN BY THE CABIN VENTILATION SYSTEM AND EXPOSE THE OCCUPANTS TO THIS GAS. RESEARCH ON THE INTERNET REVEALS MANY PEOPL HAVE HAD THIS PROBLEM AND HAVE BEEN TOLD BY RAM DEALERS THAT A SAFETY RECALL WOULD BE FORCE HCOMMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000907June 23, 2017
AIR BAGS
WHILE IN MOTION ON A HIGHWAY DURING A RAINSTORM, VEHICLE HYDROPLANED RESULTING IN A ROLLOVER INTO THE MEDIAN. VEHICLE ROLLED OVER 3-4 TIMES. NONE OF THE AIRBAGS DEPLOYED. DRIVER RECEIVED BROKEN RIB AND PAIN ON LEFT SIDE OF BODY, ANXIETY/DEPRESSION. PASSENGER HIT HEAD ON WINDOW FRAME, HEADACHE, PAIN TO RIGHT SIDE UNDER RIBS AND IN BACK BELOW RIBS, ANXIETY/TROUBLE SLEEPING.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11000614June 22, 2017
POWER TRAIN
DURING DECEMBER 2016 AND JANUARY 2017, A RECURRING SAFETY ISSUE OCCURRED. WHILE AT A STOP LIGHT TWICE, THE TRUCK SURGED WITHOUT WARNING (WHILE THE DRIVER'S FOOT WAS ON THE BRAKE) OR WHILE IN MOTION, SLIPPED INTO ANOTHER GEAR ON SEVERAL OCCASIONS. GIVEN THE SAFETY CONCERN, ON FEBRUARY 4, 2017 WE TOOK THE TRUCK TO THE MECHANIC WHO REPLACED THE FAULTY PART RELATED TO THE GEAR SHIFT KNOB ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000681June 22, 2017
UNKNOWN OR OTHER
RAM 1500 WAS PARKED STATIONARY ON THE HILL IN FRONT YARD WHILE UNLOADING SIX BAGS OF MULCH. THE TRUCK WAS IN PARK,KEYS IN POCKET, ENGAGED IN FOUR WHEEL DRIVE, AND PARKING BRAKE APPLIED. AFTER ABOUT 10 MINUTES OF UNLOADING, THE TRUCK SKIDDED DOWN THE HILL AND ENDED UP IN A DITCH. WHEN TRYING TO REMOVE THE TRUCK FROM THE THE DITCH, UPON IGNITION THE RAM WARNED ME TO DISENGAGE THE PARKING BRAKE BEFORE MOVING THE VEHICLE. SOMETHING LET LOOSE TO CAUSE THIS RAM TO "RUN AWAY." I HAVE CONTACTED MY LOCAL INSURANCE AGENT AND FILED A CLAIM WITH THEM AND RAM THE CLAIM NUMBER FROM RAM'S SPECIAL INVESTIGATION TEAM IS 31851709. MY TRUCK WAS DAMAGED AND CURRENTLY RESIDING AT A COLLISION CENTER FOR REPAIRS. I WILL NOT GET BACK INTO THIS UNSAFE TRUCK UNTIL AN ANSWER IS FOUND OF WHY OF IT LET LOOSE ON A GRADE. MY NINE YEAR OLD SON WAS WITH ME IN THE FRONT YARD. THIS IS CAUSING ME NOT TO PUT MY FAMILY BACK INTO THIS TRUCK, UNTIL A FIX IS FOUND.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11000209June 20, 2017
ENGINE, FUEL/PROPULSION SYSTEM
ECO DIESEL ENGINE HAS BEEN SERVICED THREE TIMES FOR "ELECTRONIC THROTTLE CONTROL" FAILURE. ONCE IDIOT LIGHT COMES ON TRUCK LOSES ALL POWER. CURRENTLY IN DEALERSHIP TO BE SERVICED AND I'M BEING TOLD THAT CHRYSLER IS UNAWARE OF A CURRENT FIX. THE FIRST TIME IN WAS TOLD THAT A HOSE HAD TO BE REPLACED. SECOND TIME THAT IT WAS A PROGRAMMING UPDATE, NOW THEY DON'T KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000083June 19, 2017
UNKNOWN OR OTHER
PARKED AT EAGLE MOUNTAIN LAKE BOAT DOCK TO LOAD MY BASS BOAT. PUT THE TRUCK IN PARK AND GOT OUT TO LOAD MY BASS BOAT AND THE TRUCK ROLLED INTO THE LAKE,COMPLETELY SUBMERGED IN THE WATER.. HAVE HEARD ABOUT THE COUNTLESS DODGE ROLLAWAY COMPLAINTS BUT THIS IS UNBELIEVABLE.. HOW MANY MORE VEHICLES OWNERS HAVE TO EXPERIENCE THIS EXTENSIVE INSURANCE CLAIMS BEFORE A REAL INVESTIGATION OCCURS THESE ROTARY SHIFT KNOBS ON THE DASH... THEY HAVE AN INHERENT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995868June 19, 2017
AIR BAGS
WHILE OPERATING THE VEHICLE IN THE MANNER IN WHICH IS WAS INTENDED, BOTH THE FRONT DRIVER AND FRONT PASSENGER AIRBAGS DEPLOYED WITHOUT WARNING, UNPROVOKED BY ANY VEHICLE UPSET, ETC. THE SUDDEN DEPLOYMENT OF THE AIRBAGS WHILE DRIVING DOWN THE ROAD CAUSED THE DRIVER TO BRIEFLY LOSE CONTROL AND HAVE AN ACCIDENT WHICH TOTALED THE BRAND NEW VEHICLE. THE DRIVER SUSTAINED A CONCUSSION, NECK, CHEST AND TORSO INJURIES. THE VEHICLE WAS IN A RESIDENTIAL NEIGHBORHOOD AND WAS TRAVELING UNDER 20MPH AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS MADE BUT IS NOT AVAILABLE YET. THE OFFICER WALKED THE SCENE AND WAS ABLE TO DETERMINE THAT THERE WAS NO IMPACT OF ANY SORT PRIOR TO THE ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. SINGLE VEHICLE ACCIDENT. ...UPDATED 08/02/17 *BF UPDATED 08/17/17 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10995458June 16, 2017
POWER TRAIN
ON 6/12/17 I BACKED OUT OF MY GARAGE AND SHIFTED THE TRUCK INTO PARK.(ELECTRONIC ROTARY DIAL SHIFTER MOUNTED ON DASH) I EXITED THE TRUCK TO RETRIEVE AN ITEM IN THE GARAGE, LEAVING THE TRUCK RUNNING. MY 10 YEAR OLD SON, WHO WAS INSIDE THE TRUCK, SCREAMED TO ALERT ME. I OBSERVED MY TRUCK IN MOTION MOVING FORWARD TOWARD MY GARAGE.(NOT COASTING AS IF IT WERE IN NEUTRAL BUT RATHER IN DRIVE). I ATTEMPTED TO GET BACK INTO TRUCK TO APPLY BRAKE BUT WAS UNSUCCESSFUL. THE TRUCK IMPACTED THE EXTERIOR OF MY GARAGE BETWEEN THE DOORS WITH MY SON INSIDE THE TRUCK. HE WAS SEAT BELTED AND UNINJURED, PHYSICALLY. UPON ENTERING THE TRUCK I OBSERVED THE GEAR SELECTOR TO BE IN PARK. I IMMEDIATELY SHIFTED INTO REVERSE BACKING UP APPROXIMATELY 15-20 FEET. I SHIFTED THE TRUCK INTO PARK AND AGAIN EXITED THE TRUCK TO SURVEY THE DAMAGE. THE TRUCK AGAIN BEGAN MOVING FORWARD AS IF IN DRIVE. I WAS ABLE TO APPLY THE BRAKE REACHING IN WITH MY HANDS TO DO SO. I AGAIN OBSERVED THE TRANSMISSION TO BE IN PARK. I SHUT THE IGNITION OFF AT THIS POINT. IMMEDIATELY FOLLOWING THIS EVENT I ATTEMPTED TO REPLICATE IT IN MY DRIVEWAY APPROXIMATELY 20-30 TIMES, SHIFTING FROM DRIVE TO PARK AND LETTING MY FOOT OFF THE BRAKE. I WAS UNABLE TO REPLICATE IT IN THESE ATTEMPTS. MY TRUCK SUSTAINED JUST OVER $3,000 WORTH OF DAMAGE. I HAVE NOT AT THIS TIME GOTTEN AN ESTIMATE FOR THE DAMAGE TO MY HOME. THE MAJOR CONCERN I HAVE PERTAINS TO THE FACT MY SON WAS INSIDE THE TRUCK AND MY DAUGHTERS PLAYING NEARBY WHEN THIS EVENT OCCURRED. LATER THAT EVENING WHILE RESEARCHING THE INTERNET FOR ISSUES ASSOCIATED WITH THIS TRANSMISSION I LOCATED NHSTA INVESTIGATION PE 16-014 AND FEEL I HAVE EXPERIENCED A SIMILAR ISSUE AS THOSE PREVIOUSLY REPORTED TO THE NHTSA. OUR SECOND FAMILY VEHICLE IS MY WIFE'S 2014 DODGE DURANGO WITH THE SAME TRANSMISSION AND SUBJECT TO THE SAME NHTSA INVESTIGATION PE 16-014.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10995400June 15, 2017
AIR BAGS
PRIMARY COMPLIANT IS THAT AIRBAG SENSOR INDICATED THAT THE AIRBAG IS NOT FUNCTIONING PROPERLY. TECHNICIAN NOTES: AIRBAG LIGHT IS ON; BE BODY ELECTRICAL CONCERN. FOUND CODE B0028-13 AND FOUND OPEN CIRCUIT ON SEAT BACK AIRBAG HARNESS DURING WIGGLE TEST, REPLACE HARNESS TO CORRECT CONCERN. AFTER REPAIRS CODE WENT STORED AND CLEARED. NOW, I JUST PURCHASED THIS VEHICLE NEW FROM GRAPEVINE DODGE CHRYSLER JEEP JANUARY 2015, THIS VEHICLE IS ON A REGULAR MAINTENANCE PLAN AND HAS NOT BEEN INVOLVED IN ANY MAJOR ACCIDENTS. THEREFORE, IF THE WIRING IS FOUND FAULTY I BELIEVE THIS IS A MANUFACTURES PROBLEM. TOTAL OUT OF POCKET COST TOTALED $350.17 PLUS TAX. I REACHED OUT TO CHRYSLER CARE AND SUBMITTED DOCUMENTATION AND RECEIPT FOR REIMBURSEMENT AND I HAVE BEEN INFORMED THAT AIRBAGS ARE NOT COVERED BY WARRANTY. CONCERNED THAT MANUFACTURE RECEIVED INFORMATION STATING AIRBAG NOT FUNCTIONING AND THEY ARE NOT TAKING RESPONSIBILITY TO REPAIR AND CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994917June 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, WITHOUT THE PARKING BRAKE ENGAGED, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING. THE CONTACT INSPECTED THE VEHICLE WHILE TOWING A BOAT OUT OF THE WATER AND NOTICED THAT THE VEHICLE WAS ROLLING DOWN THE BOAT RAMP INTO THE WATER. THE CONTACT RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE OUT OF PARK INTO DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT HIS CHILDREN WERE IN THE CAB OF THE VEHICLE, BUT THEY WERE ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE WAS TOWED OUT OF THE WATER AND THEN TOWED TO A LOT WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INQUIRED ABOUT THE STATUS OF NHTSA INVESTIGATION: PE-16-014 AND WAS INFORMED THAT IT WAS STILL AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 17,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994989June 13, 2017
ELECTRICAL SYSTEM
TWO TIMES IN THE LAST MONTH WHEN WE ENTERED THE NOTED VEHICLE THE DASH LIGHTS CAME ON AS EXPECTED BUT WHEN THE IGNITION BUTTON WAS PUSHED TO START THE VEHICLE DASH BECAME TOTALLY BLACK AN THE VEHICLE WOULD NOT START LIKE THERE WAS NO ELECTRIC POWER , AFTER ABOUT A MINUTE ALL DASH LIGHTS CAME ON AGAIN AND THE VEHICLE WAS ABLE TO BE STARTED. IMMEDIATELY AFTER THE FIRST TIME I TOOK IT TO A DEALER AND WAS INFORMED THEY COULD NOT FIND THE REAL PROBLEM,I AM TAKING IT TO A DIFFERENT DEALER TOMORROW FOR THE SAME SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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