Ram 1500 Complaints

11,877 consumer complaints on file.

#11173307January 31, 2019
SUSPENSION
IN COLD WEATHER THE AIR RIDE SUSPENSION STOPS WORKING. WHILE SITTING OR DRIVING THE AIR BAGS LOSE ALL AIR PRESSURE AND DROPS ALL THE WAY DOWN TO THE BUMP STOPS. I AM UNSURE EXACTLY WHAT IS CAUSING THE EXACT PROBLEM BUT IT IS EXTREMELY UNSAFE BECAUSE THE TRUCK BOUNCES ALL OVER THE ROAD EVERY BUMP YOU HIT. I CALLED MY DEALER AND HE SAID HE HAS FOUR TRUCKS IN HIS SHOP AT THE MOMENT WITH THE SAME PROBLEM. THIS NEEDS TO GET RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173356January 31, 2019
SUSPENSION
UNRESOLVED ISSUE BY RAM REGARDING THEIR AIR RIDE SUSPENSION WHERE THE KNOWN ISSUE HAS NOT YET BEEN RESOLVED, NOR HAS THE MANUFACTURER MADE AN ATTEMPT RECALL ANY PARTS RELATED. MY TRUCK UNDER WARRANTY IN JANUARY 2018 HAD A CONTROLLER AND AIR PUMP REPLACED DUE TO AIR RIDE DROPPING TO FRAME WHEN TEMPERATURES DROPPED BELOW 20 DEGREES. THE SYSTEM CORRECTED ITSELF AFTER TEMPS WARMED BUT THEN AGAIN THIS JANUARY (NOT UNDER WARRANTY) THE SAME ISSUES. THE DEALERSHIP TALKED TO RAM AND THEY REFUSE TO LOOK INTO ISSUE. THOUSANDS OF RAM OWNERS WITH AIR SUSPENSION ARE HAVING SAME ISSUES. SOME CAN BE VIEWED AT HTTPS://WWW.FACEBOOK.COM/GROUPS/551357055052657/ I'M SPEAKING HERE ON BEHALF OF ALL THESE OWNERS AS IT SHOULD BE RAM'S RESPONSIBILITY TO COVER ANY RELATED COSTS TO THIS DEFECT IN THEIR SYSTEM. THE TRUCKS BECOME IMPOSSIBLE TO DRIVE AND ONE CANNOT KNOW WHEN IT WILL JUST DECIDE TO DEFAULT, THUS MAKING TRAVEL UNCERTAIN AND UNSAFE. THIS SHOULD BE A RECALL ITEM. MOST TIMES THE AIR RIDE SYSTEM GOES FLAT IN SITTING POSITION IN COLD TEMPS BUT IT HAS BEEN KNOW TO GO FLAT WHILE DRIVING. AT WHICH, THE TRUCK MAINTAINS LITERALLY NO CONTROL AS IT BOUNCES ALL OVER AND STEERING BECOME SLOPPY. THIS IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173038January 30, 2019
ELECTRICAL SYSTEM, STEERING
DURING COLD WEATHER IN MINNESOTA, THE ELECTRONIC POWER STEERING FAILED TO RESPOND CAUSING MY TRUCK TO GO INTO THE DITCH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11173034January 30, 2019
STEERING
TURNED THE IGNITION ON AND THE "SERVICE POWER STEERING " LIGHT CAME ON AND WHEN I STARTED THE TRUCK THERE WAS NO POWER STEERING. THE TRUCK HAS 49985 MILES AND NOW I BELIEVE I MUST PAY FOR THE REPAIRS. I WAS GOING TO BUY ANOTHER DODGE BUT THIS HAS CHANGED MY MIND MY NEXT TRUCK WILL BE A CHEVY 2500 FOR SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173060January 30, 2019
SERVICE BRAKES
A NOTICEABLE HIGH PITCHED SOUND OF THE BRAKE BEING WORN DOWN WAS COMING FROM THE FRONT BRAKES. NEW BRAKE PADS WERE INSTALLED INCORRECTLY OR WERE MANUFACTURED INCORRECTLY. CAUSED FRONT BRAKE PADS TO WEAR DOWN UNDER 2000 MILES. DEALERSHIP INSTALLED NEW FRONT PADS HAD AND FILED THE ROUTERS. UNCLEAR AS TO WHY THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173071January 30, 2019
UNKNOWN OR OTHER
CURRENTLY LIVE IN WA STATE. AT EVERY FUEL STATION-REGULAR FUEL THAT HAS AN EPA RUBBER BOOT AS PART OF THE FILLER NOZZLE WILL CONSTANTLY LOCK, STICK AND REMAIN IN THE CAPLESS FUEL HOLE. CAUSING DAMAGE TO MY VEHICLE WHEN ATTEMPTING TO "RIP" IT OUT OR CAUSING ME TO LOSE MY BALANCE BECAUSE SO MUCH FORCE IS REQUIRED TO RELEASE IT AND THEN IT JUST "POPS" OUT. STATIONARY. AT A GAS STATION. I CAN'T PICK ONE DATE WHEN THIS HAPPENS. IT HAPPENS AT EVERY FILL UP SO EVERY 2 WEEKS. *DSY
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11173096January 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE TURNS OFF WHEN HITTING POTHOLES ON CITY STREETS WHILE DRIVING HAVE TO STOP PUT IN PARK AND RESTART SAID VEHICLE WAS IN SHOP MAY OF 2018 FOR SAME ISSUE VEHICLE ON HAS 1000 MLS SINCE LAST REPAIR PER ALLEN SAMUELS DODGE SERVICE ADVISER IN ARANSAS PASS TEXAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173161January 30, 2019
AIR BAGS
DRIVING AT 35 MPH AND HIT BY A CAR TRYING TO PASS MY TRUCK. RAM TRUCK HIT A TREE HEAD ON ROLLED OVER ON DRIVERS SIDE AND FLIPPED TO ROOF. NO AIRBAGS DEPLOYED. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11173162January 30, 2019
SUSPENSION
THE AIR SUSPENSION WARNING MESSAGE COMES UP EVERY TIME IT GETS BELOW 10 DEGREES, AND THE SUSPENSION BAGS COMPLETELY DEFLATED WHILE GOING DOWN THE ROAD. I HAD NO SUSPENSION, JUST RIDING ON THE BUMP STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172826January 29, 2019
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. ALSO, THE POWER STEERING MALFUNCTIONED WHEN THE CONTACT PERFORMED A COLD START. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN, WHICH ALSO MADE DRIVING DIFFICULT. THE VEHICLE WAS TOWED TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910) 920-9613) AND THEY STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE DEALER DIAGNOSED THAT THE ELECTRIC POWER STEERING UNIT NEEDED TO BE REPLACED SINCE IT HAD AN INTERNAL SHORT. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD AN EXTENDED WARRANTY, BUT IT DID NOT COVER THE POWER STEERING. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172824January 29, 2019
ENGINE
THE LIFTERS IN MY 3.6 LITER RAM 1500 ARE BAD AT 80000 MILES. THIS IS THE SAME PROBLEM REPORTED WITH THIS ENGINE IN 2011-2013 DODGE VEHICLES. DODGE KNOWS THIS IS STILL A PROBLEM BECAUSE THEY LOWERED THE POWERTRAIN WARRANTY FROM 100000 MILES TO 60000 MILES. THEY HAVE NOT FIXED THE ISSUES WITH THE 3.6 LITER ENGINE. THEY NEED TO BE INVESTIGATED AND MADE TO MAKE APPROPRIATE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172712January 29, 2019
ENGINE
MAJOR OIL LEAK ENGINE COOLER. CAUSING OIL TO LEAK WHILE DRIVING WHICH IS GETTING ON THE TIRES. ON WET ROADS THIS HAS CAUSED THE REAR END OF THE TRUCK TO FISHTAIL AT NORMAL DRIVE SPEEDS AROUND CURVES AND TAKE OFFS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172728January 29, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172800January 29, 2019
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE IN COLD TEMPERATURES, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE "SERVICE POWER STEERING" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO CROWN DODGE (2120 CHATMAN RD, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172363January 27, 2019
POWER TRAIN
HAVING SAME PROBLEMS AS SEVERAL OTHER BUYERS.... I PURCHASED THIS VEHICLE AND HAD IT BUILT IN DEC OF 2018. SINCE THEN, I HAVE EXPERIENCED 10 OR MORE INSTANCES OF WHERE I PUT THE VEHICLE IN D (DRIVE) AND THE VEHICLE WILL NOT MOVE. I RETURNED TO P (PARK) AND THEN BACK TO D, AND IT STILL WON'T MOVE. I TURN THE VEHICLE OFF AND BACK ON, AND THEN PROCEED TO PUT IT IN D, AND SOMETIMES IT WILL THEN MOVE. IN ALL CASES, I WAS ON FLAT PAVEMENT / BLACK TOP. I HAVE READ TRUCK FORUMS VIEWED YOUTUBE VIDEOS, AND SEVERAL OTHER FOLKS APPEAR TO BE EXPERIENCING THE SAME ISSUE. SEE: HTTPS://5THGENRAMS.COM/COMMUNITY/THREADS/SHIFTER-KNOB-ISSUES-2019-RAM-1500-HELP-BRAND-NEW.1180/ SEE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=HG4SYQTXXJQ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172401January 27, 2019
POWER TRAIN
5 DAYS AFTER HAVING THE TRUCK IN FOR REGULAR MAINTENANCE AND RECALLS... I TOOK THE TRUCK THROUGH AN AUTOMATED CAR WASH. I HAVE TAKEN IT TO THIS SAME CAR WASH SEVERAL TIMES. I PUT THE TRUCK IN NEUTRAL, AS INSTRUCTED BY THE ATTENDANT. AT THE END OF THE WASH, WHEN THE GREEN LIGHT CAME ON, I PUT IT INTO DRIVE. IT DID NOT MOVE. I TRIED MANY TIMES, BUT WITHOUT SUCCESS. FINALLY THE MANAGER CAME TO HELP ME, AND HE TOO WITNESSED THAT IT WOULD NOT MOVE. WE PUT IT INTO PARK, AND THEN INTO DRIVE, TWO MORE TIMES BEFORE IT FINALLY JERKED FORWARD. IN THE MEANTIME, I WAS HIT BY THE TRUCK BEHIND ME, AND SET OFF A CHAIN OF 5 VEHICLES COLLIDING. THE GEAR DIAL SAID I WAS IN DRIVE EACH TIME, BUT CLEARLY, I WAS NOT. I AM TAKING IT BACK TO THE DEALERSHIP FIRST THING IN THE MORNING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11172409January 27, 2019
SUSPENSION
THE TRUCKS AIR RIDE SUSPENSION WILL NOT WORK CORRECTLY IN COLD CONDITIONS ON A HIGHWAY OR IN A STATIONARY POSITION .THE AUTOMATIC AIR SUSPENSION WILL GIVE OUT AND THE TRUCK WILL FEEL LIKE IT IS RIDING ON THE FRAME AND CONTROLLING THE VEHICLE IS COMPROMISED.THE SYSTEM WILL ALSO RETURN BACK TO NORMAL FUNCTIONS WITH WARMER WEATHER.BROUGHT TRUCK TO DEALER AND THEY CLEAR THE FAULT CODES AND SAY AIR SUSPENSION IS WORKING NORMAL.READ A LOT ABOUT OTHER RAM TRUCKS WITH THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172265January 26, 2019
EXTERIOR LIGHTING
WHEN DRIVING IN ANY CONDITION, STREET OR FREEWAY LIGHTS FLICKER OR REMAIN OFF FOR 30-60 SECOND INTERVALS. THIS HAPPENS AT NIGHT AND WE HAVE HAD MUTIPLE CLOSE CALLS AND ONCE HIT A GUARD RAIL. WE HAVE CONTACTED OUR DEALERSHIP 2-3 TIMES IN PASO ROBLES CA AND WE ALSO NOTIFIED MORGAN HILL RAM WHEN THEY HAD THE VEHICLE FOR AN EXTENDED TIME PERIOD DUE TO THE ENGINE BLOWING UP UNDER WARRANTY. MY HUSBAND COMMUTES 150 MILES ONE WAY AND THIS IS COMPLETELY UNSAFE. NO ONE SEEMS TO CARE. I HAVE VIDEOS AVAILABLE VIA EMAIL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11172086January 25, 2019
STRUCTURE:BODY
I WAS REAR ENDED ON NOV 3RD 2018. THE COLLISION CENTER WHERE MY XAR IS BEING FIXED HAS PUT THE ORDER IN FOR A BRAND NEW BOX ASSEMBLY DIRECTLY FROM DODGE AMD ITS BEEN ALMOST TWO MONTHS AND THERE IS NO PART AVAILABLE. I HAVE BEEN INCURRING COST FOR RENTALS AS MY TRUCK IS STILL IN THE SHOP WITH NO END IN SIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11172088January 25, 2019
ELECTRICAL SYSTEM
WHEN THE ENGINE IS SHUT OFF AND THE KEY REMOVED THE IGNITION PORTION OF THE SWITCH DOES NOT COME OUT AND REMAINS IN THE LOWER POSITION IN THE SWITCH. THE KEY CAN BE USED TO GET THE SWITCH TO THE POSITION TO START THE TRUCK.THIS SITUATION DOES NOT HAPPEN ALL OF THE TIME. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500