Ram 1500 Complaints

11,877 consumer complaints on file.

#11176182February 11, 2019
STEERING, SUSPENSION
WHILE DRIVING, POWER STEERING UNAVAILABLE CAUTION FOLLOWED BY SERVICE SUSPENSION IMMEDIATELY. POWER STEERING IS LOST WHILE DRIVING AND INTERMITTENTLY COMES BACK OR IS LOST. I HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY 'CAN'T FIND ANYTHING WRONG'. THIS IS EXTREMELY DANGEROUS WHILE DRIVING AT 50-70 MPH ON THE HIGHWAYS AND INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176239February 11, 2019
POWER TRAIN
MY DRIVEWAY IS ON A SLIGHT INCLINE AND FOR THE 3RD TIME SINCE PURCHASING THIS TRUCK, WHEN I PUT THE TRUCK IN PARK IT HAS ROLLED BACKWARDS. THIS HAPPENED AGAIN TODAY AND I HAD TO JUMP IN THE TRUCK WHILE IT IS MOVING AND PUT THE BRAKES ON. THIS HAS THE 8 SPD TRANSMISSION WITH THE ROTARY KNOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176245February 11, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176283February 11, 2019
SUSPENSION
I TURNED IN A 2013 RAM 1500 BECAUSE THE AIR RIDE SUSPENSION SYSTEM FAILED FOUR TIMES IN FIVE MONTHS. ON OCTOBER 26, 2018, I LOOKED AT 12, YES 12, TRUCKS AND SETTLED ON A 2105 RAM 1500 REBEL, ALSO WITH THE AIR RIDE SUSPENSION. ON FEBRUARY 8, 2109, THE AIR RIDE SUSPENSION SYSTEM FAILED ON THE 2105 RAM TOO! THE 2015 IS CURRENTLY AT THE DEALERSHIP. I HAVE FILED A COMPLAINT WITH FIAT/CHRYSLER. WHEN THIS SYSTEM FAILS, IT FEELS LIKE YOU ARE NO LONGER DRIVING ON TIRES BUT LOGS WHICH COULD CAUSE SOMEONE TO CRASH. THE AIR RIDE NEEDS IMMEDIATE SERVICE ALARM DISPLAYED UPON START UP ON THE 2015. THE ALARM DISPLAYED THREE TIMES ON THE HIGHWAY AND ONCE EACH ON A RESIDENTIAL STREET AND WHILE PARKED. THE DEALERSHIP WAS GREAT WITH THE 2013 BUT I HAVE NOT HEARD WHAT IS GOING TO HAPPEN WITH THE 2015 EXCEPT THAT THE REPAIRS WOULD BE $2,700.00. ON BOTH TRUCKS, I WAS TOLD, BY THE DEALERSHIP STAFF, THE LEFT FRONT AIR SPRING LEAKED AND THE PUMP & MANIFOLD ASSEMBLY STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176311February 11, 2019
SUSPENSION
THE AIR SUSPENSION ON MY RAM ECO DIESEL 2015 PICKUP HAS FAILED. THE VEHICLE WAS IN MOTION WHEN THE SUSPENSION FAILED. I HAD TO DRIVE 25 MPH ON THE HIGHWAY JUST TO GET IT BACK TO TOWN. THIS HAPPENED LAST WINTER ALSO AND WAS REPAIRED UNDER WARRANTY. FOR 2 WEEKS THE TRUCK SAT WHILE RAM TRIED TO FIGURE OUT WHAT TO DO. THE TRUCK CAN NOT SOFTLY BE DRIVEN UNTIL FIXED. RAM IS AWARE OF THIS ISSUE AND KNOWS THAT THE COLD WEATHER IS CAUSING THE PROBLEMS. WHAT CAN THE GOVERNMENT DO TO FORCE RAM TO RECALL THE TRUCK FOR SAFETY REASONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176292February 11, 2019
SUSPENSION
I PURCHASED THIS 2013 RAM ON OR ABOUT JUNE 15, 2018. ON FIVE DIFFERENT OCCASIONS THE AIR RIDE SUSPENSION REQUIRES IMMEDIATE SERVICE ALARM WAS DISPLAYED ON THE DASHBOARD. I WAS DRIVING ON THE HIGHWAY THREE TIMES (ONCE WITH A SERVICE TECHNICIAN IN THE TRUCK), ONCE WHILE ON A RESIDENTIAL STREET AND ONCE WHILE PARKED. I TOOK THE TRUCK BACK TO THE DEALERSHIP, ZEIGLER OF PLAINWELL EACH TIME FOR REPAIRS. I FINALLY TOLD THEM TO KEEP THE TRUCK SO THEY LET ME SPEND NINE HOURS, LOOKING AT 12 TRUCKS, BEFORE SETTLING ON A 2015 RAM 1500. I SAY SETTLED BECAUSE THE FINAL TRUCK WAS THE ONLY ONE THAT ALSO HAS THE AIR RIDE SUSPENSION. I COMPLETED A PREVIOUS COMPLAINT ON THE AIR RIDE FAILING ON THE 2015 ON FEBRUARY 8, 2019, AS WELL. I JUST HEARD FROM THE DEALERSHIP THAT THE SAME PARTS FAILED ON THE 2015 AND THIS 2013, THE LEFT FRONT AIR SPRING AND THE PUMP & MANIFOLD ASSEMBLY. IF THESE PARTS KEEP FAILING OVER MULTIPLE YEARS THERE SHOULD BE A RECALL. THE RIDE GOES FROM SMOOTH TO DRIVING ON LOGS INSTEAD OF TIRES, REGARDLESS OF SPEED, SO THIS HAS THE POTENTIAL OF CAUSING A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176346February 11, 2019
SUSPENSION
AIR SUSPENSION WILL STOP WORKING CAUSING THE TRUCK TO RIDE DIRECTLY ON THE FRAME. ALSO, THE FRONT WILL DEFLATE WHILE THE BACK IS STILL INFLATED. ANY TIME THIS HAPPENS THE FUSE FOR THE AIR SUSPENSION IS BLOWN. HAS HAPPENED ON NUMEROUS OCCASIONS SINCE PURCHASING THE TRUCK. OCCURS WHILE VEHICLE IS PARKED AND NOT IN OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176368February 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFTER FAILED TO MOVE OUT OF PARK. THE INSTRUMENT PANEL DISPLAYED "SHIFT TO PARKING OR DESIRED GEARS". THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176050February 10, 2019
SUSPENSION
MY TRUCK HAS THE "4-CORNER AIR SUSPENSION" WHICH WAS STANDARD ON MY MODEL. IT REPEATEDLY FAILS WHEN THE TEMPERATURE GETS BELOW FREEZING. IT WILL TYPICALLY DROP THE FRONT END VERY LOW AND SOMETIMES EVEN THE REAR END. THIS HAPPENS WHILE PARKED OR DRIVING. IT IS TERRIFYING TO DRIVE WHEN THIS HAPPENS - BUMPS NEARLY THROW YOU OFF THE ROAD AND STEERING IS UNPREDICTABLE. I CANNOT FIND A DEALER THAT IS SURE THEY CAN FIX IT, AND THE PROPOSED "MAYBE" FIXES ARE UPWARDS OF $2000. I CANNOT SAFELY GET TO WORK SOME DAYS AND I NEVER KNOW WHEN IT WILL HAPPEN. THIS HAS BEEN GOING ON FOR 2 WINTERS - WHEN I WAS STILL UNDER WARRANTY THE DEALER TOLD ME FCA HAS NO FIX AND I SHOULD JUST IGNORE IT UNTIL IT WARMS UP. I CANNOT CONTROL THE CLIMATE. THE MOST COMMON WARNING INDICATED ON THE DASH IS "SERVICE OR REPAIR AIR SUSPENSION IMMEDIATELY" WHICH IS RIDICULOUS SINCE I MIGHT BE HUNDREDS OF MILES FROM HOME AND THE DEALER WON'T REPAIR IT ANYWAYS. THE SECOND MOST COMMON WARNING IS THAT THE PAYLOAD HAS BEEN EXCEEDED. THIS WILL COME UP EVEN WITH THE TRUCK EMPTY. EVERYONE I HAVE SPOKEN TO THAT HAS THIS SUSPENSION REPORTS THE SAME SCARY EXPERIENCES AND FCA HAS NOT OFFERED A FIX TO ANY OF THEM. I CANNOT AFFORD TO TRADE IT AND I CANNOT AFFORD TO KEEP IT. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176110February 10, 2019
STEERING
WHILE DRIVING 40 MPH VEHICLE INDICATED POWER STEERING FAILURE. POWER STEERING SERVICE NEEDED. I WAS DRIVING AND COULD NOT RUN STEERING WHEEL APPROACHING TURN. ALMOST DIED UNABLE TO TURN WHEEL. VEHICLE ONLY HAS 10024 MILES AND PURCHASED BRAND NEW. A CATASTROPHIC ACCIDENT INVOLVING MY FAMILY AND OTHERS COULD HAVE OCCURRED. I HAVE LOOKED INTO THIS VIA FORUMS FOR 2019 RAM 1500 AND THERE SEEMS TO BEEN MULTIPLE ISSUES REPORTED WITH SIMILAR ISSUES. PLEASE PLEASE PLEASE FOLLOW UP WITH FCA TO ADDRESS POWER STEERING FAILURE ISSUES AS DEADLY CONSEQUENCES CAN HAPPEN. PLEASE DO NOT WAIT ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175808February 9, 2019
STRUCTURE:BODY
BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175940February 9, 2019
ENGINE
WHEN STARTING MY VEHICLE I NOTICED A TICKING SOUND. AFTER IDLING A COUPLE MINUTES THE TICKING WOULD GET QUIETER. RECENTLY I CAN STILL HEAR THE TICKING WHILE DRIVING. I'VE HEARD IT COULD BE THE MANIFOLD BOLTS GETTING SHEERED OFF OR IT CAN BE THE PURGE SOLENOID. TO ME IT SOUNDS LIKE A LIFTER TICKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175227February 8, 2019
SUSPENSION
2016 RAM 1500 WITH FACTORY AIR SUSPENSION SYSTEM FAILS WHEN TEMPERATURES FALL BELOW FREEZING. IT FAIL WHILE IN MOTION OR WHILE STATIONARY. THE SUSPENSION SYSTEM DROPS TO THE BUMP STOPS AND WILL NOT PROPERLY INFLATE TO A SAFE RIDE HEIGHT. ONCE THE AMBIENT TEMPERATURE WARMS TO ABOVE FREEZING, THE AIR SUSPENSION SYSTEM RETURNS TO NORMAL OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175730February 8, 2019
UNKNOWN OR OTHER
I OWN A 2009 RAM 1500 SLT WHICH I BOUGHT BRAND NEW THAT CAN NO LONGER SUPPORT ITS OWN WEIGHT. THE FRAME IS SO BADLY CORRODED IT CAN NOT BE LIFTED. THE VEHICLE WAS BROUGHT INTO FAIR OAKS CHANTILLY MOTORS (703-961-9900) FOR A RECALL AND THE SERVICE MANAGER, TOM ARCHER CALLED TO INFORM ME THE FRAME WAS SO CORRODED THEY COULD NOT LIFT THE VEHICLE TO PREFORM THE MAINTENANCE. THIS TRUCK HAS LESS THAN 58,000 MILES ON IT, HAS NEVER BEEN IN OR NEAR SALTWATER, WAS PARKED OFF STREET ON A HARD DRIVEWAY, WAS METICULOUSLY MAINTAINED AND WAS WASHED REGULARLY AT A CARWASH WITH AN UNDER CARRIAGE SPRAY. I WAS ASSIGNED A CASE NUMBER UNDER THEIR "GOOD WILL" PROGRAM, BECAUSE I HAVE PURCHASED 4 NEW CHRYSLER PRODUCTS IN THE LAST 22 YEARS. THE CASE NUMBER IS 57483749. CHRYSLER HAS AGREED TO PAY FOR LABOR, BUT I MUST PAY FOR THE PARTS TO INCLUDE A NEW FRAME. THE FRAME COST ALONE IS $2,000. THIS IS A MATERIAL OR DESIGN DEFECT. A TRUCK FRAME WITH LESS THAN 60,000 MILES SHOULD NOT BE SO CORRODED IT CAN NOT SUPPORT ITS OWN WEIGHT. THIS VEHICLE COULD HAVE CRACKED IN HALF WHILE DRIVING CAUSING DEATH OR SERIOUS INJURY. THE TRUCK WILL NO LONGER PASS INSPECTION AND IS NOT SAFE TO DRIVE. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR CORRECTING ANY OF THIS PROBLEM. THIS IS SAFETY ISSUE I HOPE YOU CAN RESOLVE, OR ARE CURRENTLY INVESTIGATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175784February 8, 2019
ELECTRICAL SYSTEM, SUSPENSION
TAKATA RECALL. IN THE WINTER MONTHS THERE ARE A HOST OF ELECTRICAL PROBLEMS. AT TIMES, THE RADIO WILL NOT TUTN OFF AFTER I SHUT OFF THE VEHICLE. THE ONLY FIX WAS YO DISCONNECT THE BATTERY. THE BACKUP CAMERA GOES COMPLETELY GREEN ALSO. THE AIR SUSPENSION FAILS SEVERAL TIMES PER WEEK DURING THE WINTER MONTHS AS WELL. I HAVE IT PARKED OUTSIDE ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175128February 8, 2019
STEERING
VEHICLE IS STRUGGLING REALLY HARD TO TURN JUST GOING AROUND A CURVE IN THE ROAD. THIS IS MAKING IT VERY UNSAFE TO DRIVE DUE TO HAVING TO STRONG ARM EVERY TURN OF THE WHEEL AND NOT BEING ABLE TO MAKE SUDDEN TURNS IN THE EVENT IT IS NECESSARY. I BELIEVE IT IS THE POWER STEERING THAT HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175147February 8, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING THE TANK, I NOTICE A LEAK ON THE TANK. AT THE MOMENT OF THE LEAK, IT WAS HALF A TANK. NOT SURE IF THE PROBLEM WAS FROM A TUBE THAT CONNECT TO THE TANK. *DT *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174905February 7, 2019
UNKNOWN OR OTHER
CONTACTED DEALERSHIP AT (787) 805-3000 TO VERIFY RECALL I HAD HEARD WHERE MY VEH COULD BE AFFECTED. THEY GAVE ME APPOINTMENT BUT SAID HAVE NO PARTS AVAILABLE. BUT IF IT COULD BE SERIOUS IN NATURE (REFERENCE RECALL 4) WHY ARE WE NOT EVEN TOLD, TO BE SAFE WITH OURSELVE, FAMILY AND GENERAL PUBLIC, THAT WE SHOULD NOT DRIVE UNIT. ISSUE WITH GROUND COULD AFFECTED STERRING CAPABILITIES AND MAY EVEN CAUSE AN ACCIDENT AND/OR CRASH. WHY NOT BE MORE PROACTIVE FOR THE SAFETY OF ALL PEOPLE AFFECTED AND GENERAL PUBLIC. FOR TWO DIFFERENT OCASSIONS WHILE DRIVING IN TRAFFIC, OUT OF THE BLUE, MY HAZARD LIGHTS TURN ON AND I CANT DISABLE THEM. I'VE TOLD THIS TO DEALER AND SEEMS ITS NOT A MAYOR ISSUE. EVEN HAVE SUGGECTED TO CONTINUE DRIVING WITHOUT CONCERN, REALLY! I BELIEVE IT'S IRRESPONSABLE TO HAVE THAT POSTURE AS A CUSTOMER SERVICE REPRESENTATIVE. I AM VERY HAPPY WITH THE RAM TRUCK, EXCELLENT UNIT. BUT THIS ATTITUDE TOWARDS SOLVING ISSUES LIKE THE ONE ALREADY DESCRIBED TELLS MUCH ABOUT THEIR CONCERN OF THE GENERAL PUBLIC. DON'T KNOW IF THIS WILL MAKE ANY DIFFERENCE, BUT I HOPE SOMEONE CAN TAKE MY CONCERN MORE SERIOUSLY AND PROBABLY SAVE LIVES. THANKS FOR YOUR ATTENTION TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174975February 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE MAIN HEAD UNIT LOST SOUND AND I HAVE DONE SOME RESEARCH AND THERE HAVE BEEN MULTIPLE PEOPLE WITH THE SAME ISSUE I HAVE RESTARTED MY TRUCK MULTIPLE TIMES WITH NO LUCK THE SOUND WAS WORKING JUST THE NIGHT BEFORE I WAS AT A STAND STILL ORIGINALLY THEN STARTED DRIVING ON A CITY ROAD. THERE HAVE BEEN MULTIPLE COMPLAINTS ON FORUMS FOR THE 2019 DOING THAT AND HOPEFULLY THEY CAN FIGURE OUT A SOLUTION TO FIX IT A LOT OF PEOPLE HAVE SAID TO UNPLUG FUSES BUT I SHOULDN'T HAVE TO I SPEND THE MONEY ON A TRUCK AT ASTRONOMICAL RATE AND EXPECT IT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175008February 7, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED FUMES INSIDE THE VEHICLE AND THE ENGINE FAILED. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) REPAIRED THE TURBO CHARGER. GALEANA CHRYSLER DODGE JEEP RAM (14375 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (239) 481-2600) FLUSHED THE ENGINE AND STATED THAT THE WIRE HARNESS WAS NOT CONNECTED PROPERLY AND WAS TO CLOSE TO THE OIL PAN, WHICH CAUSED THE VEHICLE ENGINE TO FAIL. THE FAILURES CONTINUED AFTER THE REPAIRS. THE DEALER HAD NOT RELEASED THE CONTACT'S VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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