Ram 1500 Complaints

11,877 consumer complaints on file.

#11182495February 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN TWICE WITHOUT WARNING. BENNY BOYD GONZALES CHRYSLER DODGE JEEP RAM (3698 US-183, GONZALES, TX 78629, (830) 445-4001) INDICATED THAT THE VEHICLE WOULD NEED TO REMAIN WITH THEM TO BE TEST DRIVEN BECAUSE A DIAGNOSTIC TROUBLE CODE WAS NOT LOCATED. A BUY BACK OFFER WAS STATED BY THE DEALER, BUT WAS NOT A REPAIR SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182509February 26, 2019
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED ESPECIALLY WHILE MAKING LEFT TURNS. WHEN THE VEHICLE ACCELERATED, THE POWER STEERING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS COLD STARTED, THE POWER STEERING WOULD NOT WORK AT ALL. THE CONTACT TOOK THE VEHICLE TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) FOR PAST UNKNOWN RECALL REPAIRS REGARDING THE COMPUTER SYSTEM REPROGRAMMING. THE CONTACT BELIEVED THE POWER STEERING ASSIST SHORTED OUT DUE TO THE PREVIOUS RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182554February 26, 2019
ENGINE
JULY 14, 2018 MY CHECK ENGINE LIGHT CAME ON. I WAS GETTING HESITATION GOING UPHILL. I FIRST TOOK IT TO A LOCAL SHOP WHO REPLACED O2 SENSOR AND ALL SPARK PLUGS AT THE COST OF 800.00, 5 MILES DOWN THE ROAD CHECK ENGINE LIGHT BACK ON SAME CODE P219A. TOOK IT BACK SAID EVERYTHING TESTED FINE. SECOND SHOP REPLACED UPWARD AND DOWNWARD SENSORS 1100.00. 5 MILES LATER SAME CHECK ENGINE CODE. THIRD SHOP SAID THE COULDNT FIND ANYTHING TO PICK IT UP 200.00. I TOOK IT TO DEALER. AT THIS POINT BAD GAS MILEAGE AND HESITAION...THEY KEPT IT TWO MONTHS AND STATED THEY HAD CHRYSLER ENGINEERS IN THE FIELD HELPING THEM. FINALLY 8 WEEKS LATER, I WAS TOLD THE ONLY THIN THEY THINK IT COULD BE WAS WIRING HARNESS. 1400.00 BUT CANT PROMISE THAT WILL FIX IT. IVE REPLACED THROTTLE BODY AND NUMEROUS PARTS TOTALING APPROX. 3500.00. LIGHT STILL ON. DRIVING BACK IT DIED! DEAD! THROTTLE BODY CONTROL MODULE SENSOR ERROR WAS SHOWING ON DASH. DIED WHILE DRIVING. TOWED IT TO THE DEALER I GOT IT FROM. NOW THEY ARE SAYING 3700.00 TO FIX IT. CAMSHAFT AND LIFTERS NOT ONLY THAT ..SO MANY HAVE THIS PROBLEM PARTS ARE ON BACKORDER FOR 3-6 MONTHS! THAT WILL BE A YEAR WITHOUT BEING ABLE TO DRIVE MY TRUCK. ITS BEEN IN THE SHOP 3 WEEKS NOW WAITING ON PARTS! WHY HAS THIS NOT BEEN RECALLED BY CHRYSLER? THAT MANY VEHICLES WAITING IS A PROBLEM! I HAD THE TRUCK A YEAR AND 4 MONTHS WHEN THIS HAPPNED. MILEAGE 130,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182640February 26, 2019
STEERING
WENT TO THE GAS STATION EVERYTHING WAS FINE. I GO TO LEAVE AND I HAVE NO POWER STEERING. I HAD TO DRIVE THROUGH OUR CITY TO GET ON THE HIGHWAY TO GET HOME. IT WAS EXTREMELY HARD TO STEER ALL THE WAY HOME ESPECIALLY THE SLOWER I WENT. WHEN I GOT HOME I SEE ON THE INTERNET THAT THEY HAVE A PROBLEM WITH THE POWER STEERING ASSIST MODULE. BUT THERE IS NOT A RECALL FOR THIS YET. THIS HAPPENED WITH ONLY 72000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182672February 26, 2019
ELECTRICAL SYSTEM
I WOULD LIKE TO THANK RAM WITH THE AWESOME TROUBLESHOOTING SKILLS YOU HAVE PROVIDED ME WITH MY PARKING SENSORS IN MY 2016 RAM. AFTER 6 TRIPS TO THE DEALERSHIP REPLACED ALMOST ALL THE SENSORS AND THE CONTROL MODULE. YOUR ANSWER IS TO TURN OFF YOUR SENSORS WHEN IT'S NOT SUNNY AND DRY OUT BECAUSE RAIN!!!! CAN AFFECT AN OUTDOOR SENSOR. SO ANYTIME IT RAINS I NEED TO TURN MY SENSORS OFF AND TURN THEM BACK ON WHEN ITS DRY. NOW EXPLAIN TO ME WHY I WOULD WANT TO BUY A FIAT/CHRYSLER PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182245February 25, 2019
ENGINE, POWER TRAIN
EXHAUST MANIFOLD BOLTS CONTINUALLY SHEAR OFF FROM THE HIGH HEAT DISPLACEMENT OF THE 5.7 V8 HEMI ENGINE. SYMPTOMS INCLUDE A RAPID TICKING SOUND DURING ENGINE STARTUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182250February 25, 2019
UNKNOWN OR OTHER
WHILE DRIVING VEHICLE THE REAR TAIL GATE OPENS ON ITS OWN, THIS HAPPENS EVEN AFTER LOCKING THE DOORS WITH MANUAL LOCK BUTTON IN VEHICLE, THIS HAS HAPPENED NUMEROUS TIMES , I HAD TO STOP AND RECOVER CARGO WHICH FELL FROM PICK UP BED, WHEN I REPORTED PROBLEM TO DEALER I WAS TOLD IT IS A FAULTY CONTROL UNIT AND LATCH WHICH WAS NOT COVERED ON SERVICE CONTRACT , I PURCHASED THE VEHICLE NEW FROM SECURITY DODGE CHRYSLER IN AMITYVILLE , NY . , STARTED AROUND NOVEMBER 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182281February 25, 2019
STRUCTURE:BODY
AT ALL FOUR ROOF CORNERS THERE IS A LEAK THAT OCCURS DURING A RAIN STORM. THE ISSUE WITH THIS IS WINDOWS GET A MOISTURE ISSUE AND IMPAIRS VISSION WHILE DRIVING ALSO CREATES A MILDEW ISSUE . THIS CONDITION HAPPENS WHEN IT RAINS , WHILE DRIVING OR SITTING MOTIONLESS. ROAD SURFACE DOESN'T MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175550February 25, 2019
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2014 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SAFETY RECALL AND REPROGRAM POWERTRAIN CONTROL MODULE SAFETY RECALL. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182370February 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
FUEL LEAK AT INSIDE BEND OF METAL FUEL LINE. FACTORY DEFECT. FUEL LEAK AT SEVERAL INJECTORS WHEE IT MEETS MANIFOLD. GLOW PLUG MODULE AND GLOW PLUGS CONSTANTLY FAILING. WATER PUMP LEAK AND REPLACED. AIR SUSPENSION INOPERABLE. VEHICLE WELL MAINTAINED AND ONLY 32,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182188February 24, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182083February 23, 2019
SERVICE BRAKES
SINCE PURCHASING NEW, MY 2019 RAM 1500 (NEW BODY) HAS BEEN PULLING TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. ITS NOT THE CROWN OF THE ROAD SINCE THE SAME MODEL LOANER TRUCK DID NOT PULL. I HAVE DRIVEN IT FOR 5600 MILES AND IT PULLS TO THE RIGHT WHEN BRAKING ON THE HIGHWAY. DEALERS AND FCA ARE NOT WILLING TO HELP DUPLICATE OR DIAGNOSE. THEY BELIEVE THERE IS NO PROBLEM. I AM CONCERNED THAT THIS VEHICLE MY NOT BE SAFE AND OPERATING AS DESIGNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182163February 23, 2019
SERVICE BRAKES
02/05/19: BRAKE RECALL (* SOURCE: WWW.MOPAR.COM) 'AN ADJUSTABLE BRAKE PEDAL ASSEMBLY THAT ALLOWS THE BRAKE PEDAL ADJUSTMENT TO OVER TRAVEL COULD CAUSE THE BRAKE PEDAL TO BECOME SEPARATED FROM THE PEDAL ASSEMBLY. IF THE BRAKE PEDAL SEPARATES FROM THE ADJUSTABLE PEDAL ASSEMBLY, THE DRIVER MAY BE UNABLE TO USE THE BRAKE PEDAL TO APPLY THE SERVICE BRAKES, WHICH CAN CAUSE VEHICLE CRASH WITHOUT PRIOR WARNING.' I'VE CALLED THREE LOCAL DEALERSHIPS AND ALL HAVE EXPRESSED THAT THERE ARE NO PARTS AVAILABLE AT THIS TIME FROM FCA AS OF TODAY (02/23/19). THIS DOESN'T SEEM ACCEPTABLE AS THIS RECALL WAS ISSUED NEARLY THREE WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181766February 22, 2019
STEERING
STEERING IS STIFF WHEN COMING OUT OF A LEFT TURN. VERY RELUCTANT TO COME BACK TO ZERO ALMOST AS IF THERE IS A DEAD SPOT IN THE STEERING RACK ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181810February 22, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE COMPRESSOR THAT OPERATES THE AIR SUSPENSION IS BAD. UPON A LITTLE RESEARCH THIS SEEMS TO BE PROBLEM WITH A LOT OF RAM TRUCKS. ESPECIALLY IN COLD WEATHER CLIMATES. THIS HAPPENED WHILE I WASN'T DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181543February 21, 2019
FUEL/PROPULSION SYSTEM
VEHICLE FUEL GAGE GOES FROM FULL TO EMPTY ONCE THE GAGE REACHES HALF A TANK WHILE DRIVING. VEHICLE IS OUT OF WARRANTY WITH 69,000 MILES AND DISPLAY READS FUEL SYSTEM FAILURE ENGINE THE SERVICE LIGHT IS ON AND VECHICLE ECO MODE WILL NOT OPERATE. I PROCEEDS TO FILE A COMPLAINT WITH FIAT CHRYSLER AUTOMBILES ON FEBRUARY 18 2019 CASE # 58020421 AND WAS DIRECTED BY THEM TO TAKE IT TO AN FCA CERTIFIED DEALERSHIP TO DIAGNOSE THE PROBLEM AND CALL FCA BACK WITH THE RESULTS. THE DIAGNOTICS SHOULD AN ACTIVE FAULT IN THE FUEL SENDING UNIT AND FCAS RESPONCE BACK WAS SINCE THE VEHICLE IS OUT OF WARRANTY I WOULD HAVE TO PAY FOR ALL THE REPAIRS. MY MAIN COMPLAINT IS THIS IS A REACCURING PROBLEM WITH THEIR FUEL SENDING UNITS WITH MANY RAM OWNERS AND ALL FCA WILL TELL YOU IS TAKE IT TO YOUR DEALERSHIP. $476.00 LATER THEY REPLACED THE OLD SENDING UNIT WITH THE SAME OEM PART NUMBER THAT I BELIEVE IS A FAULTY PART AND THEY WILL ONLY WARRANTY THIS PART GOT 2 YEARS. FCA NEEDS TO ADDRESS THIS ISSUE AND IF THE COMPANY FEELS THAT IT IS NOT A SAFETY ISSUE AND WILL NOT COVER THE COST OF RELACEMENT THAT NEEDS TO BE EXPRESSED TO THE CUSTOMER WHEN FILING A COMPLAINT WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181721February 21, 2019
STEERING
I'M HAVING ISSUES WITH MY 2015 DODGE RAM 1500 A COUPLE DAYS AGO IT GAVE ME A MESSAGE TELLING ME I HAD TO GET MY POWER STEERING SERVICED. DURING THAT DAY I LET MY VEHICLE RUN FOR 20 MINUTES AND IT WORKED FINE AFTER THAT. HOWEVER, A COUPLE DAYS PRIOR TO THE INCIDENT WHEN I WAS TURNING ON A BUSY CITY STREET COMING BACK FROM DINNER THE STEERING LOCKED UP OUT OF NOWHERE AND I HAD TO USE EXTRA FORCE TO NOT CAUSE AN ACCIDENT. THE NEXT DAY, I VISITED MY LOCAL DEALER PLANET DODGE AND I INFORMED THEM ON THE ISSUE AND THEY RAN MY VIN AND SAID THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE IT DOESN'T HAVE THE RECALL WHICH IS RIDICULOUS BECAUSE THE RECALL FOR THAT PARTICULAR VEHICLE WAS FOR THE VEHICLES MANUFACTURED BEFORE SEPTEMBER OF 2015 AND MINES BEING FEBRUARY OF 2015. I'M STARTING TO GET VERY CONCERNED FOR MY SAFETY AND OTHERS AS PRIOR TO MY VISIT AT PLANET DODGE I MET SOME OWNERS AND STATE TROOPERS HAVING THE SAME ISSUES AS ME AND NOT GETTING THE SERVICE THEY AND THEIR VEHICLES NEED IN ORDER TO FUNCTION CORRECTLY.*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181726February 21, 2019
STEERING, UNKNOWN OR OTHER
MY TRUCK KEEPS LOOKING UP THE STEERING WHEEL. EVERY MORNING WHEN I FIRST START THE TRUCK I HAVE TO LET IT SIT FOR ABOUT 45 MINUTES. AFTER THE 45 MINUTES I TURN THE IGNITION OFF AND ON AGAIN AND THE STEERING WILL UNLOCK. ITS UNLOCKS WHEN THE TRANSMISSION TEMP REACHES ABOUT 190 DEGREES. SOMETIMES THE STEERING LOCKS WHILE I'M DRIVING. I HAVE REACHED OUT TO DOGE AND THEY SAID FOR ME TO TAKE IT TO A DEALER AND PAY FOR AN ESTIMATE THEN TO SEND IT TO THEM FOR THEM TO SEE IF THEY'LL COVER IT. MY HAVE TAKEN MY TRUCK FOR OTHER RECALLS TO PLANET DODGE IN MIAMI AND THEY'VE TOLD ME THEY'VE HAD PLENTY OF TRUCKS LIKE MINE COME IN WITH THE SAME ISSUE. THIS IS VERY DANGEROUS BEING SOMETIMES WHEN I AM TURNING ITS LOCKED UP. I AM AWARE THERE ARE RECALL FOR THIS SAME ISSUE FROM DODGE THEY SAY JUST NOT MY TRUCK BUT MY TRUCK IS AFFECTED WITH THE SAME PROBLEM THEY NEED TO INCLUDE MORE TRUCKS IN THAT RECALL. IF YOU WOULD LIKE YOU CAN INSPECT MY TRUCK ANY TIME. THIS PROBLEM STARTED ABOUT 6 MONTHS AGO AND GETS WORSE EVERY DAY. PLEASE HELP. WHEN THE TRUCKS POWER STEERING IS LOCKED IT SAY POWER STEERING MAINTANCE REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181263February 20, 2019
AIR BAGS, SEAT BELTS
INVOLVED IN A MAJOR FRONT END COLLISION. AIRBAGS SEAT BELTS DID NOT DEPLOY. AS PER CERTIFIED AUTO REPAIR SHOP, AIR BAG SENSORS NOT OPERATIONAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11181319February 20, 2019
STRUCTURE:BODY
THE TAIL GATE FALLS OPEN WHILE GOING DOWN THE ROAD WHEN IT IS NOT LOCKED. THE TAIL GATE WAS REPLACED DUE TO AN ACCIDENT ABOUT A YEAR AGO AND IT HAS NOT LATCHED CLOSED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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