Ram 1500 Complaints

11,877 consumer complaints on file.

#11185996March 11, 2019
SUSPENSION
THE INCIDENT HAPPENED WHILE I WAS DRIVING HOME ON I40 IN AMARILLO TEXAS. I WAS DOING 75 MPH AND MY TRUCK LOWERED ALL THE WAY TO THE ENTRY EXIT SETTING ON THE AIR RIDE SUSPENSION. I HAD LITERALLY NO SUSPENSION. AS I WAS TRYING TO SLOW DOWN AND TRYING TO PULL OVER I HIT A BUMP IN THE ROAD. MY TRUCK LITERALLY BOUNCED LIKE A LOW RIDER AND MY HEAD HIT THE CEILING. I LOST CONTROL WHEN THE FRONT WHEELS HIT THE GROUND AND ALMOST CRASHED INTO THE CAR NEXT TO ME. I WAS FINALLY ABLE TO COME TO A COMPLETE STOP AND MY SERVICE AIR SUSPENSION IMMEDIATELY LIGHT CAME ON. NOW MY AIR RIDE SUSPENSION WILL NOT RAISE UP AND CANNOT DRIVE MY CAR BECAUSE IT BOUNCES UNCONTROLLABLY. I WAS RESEARCHING THIS PROBLEM AND READING ON DODGE RAM FORUMS THAT THIS IS VERY COMMON FOR THESE TRUCKS. THIS IS VERY DANGEROUS AND A SERIOUS MATTER. IT COULD HAVE EASILY COST ME OR SOMEBODY ELSE OUR LIFE! THIS WAS VERY SCARY! DODGE NEEDS TO DO SOMETHING ABOUT THIS TO MAKE THIS RIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185604March 10, 2019
SUSPENSION
AIR RIDE SUSPENSION FROZE UP WHEN TEMPS WENT BELOW ZERO. AIR RIDE DROPS TO BUMP STOPS WHILE DRIVING CAUSING HAZARDOUS DRIVING CONDITIONS,WHICH HAS HAPPENED TO US WHILE HUNDREDS OF MILES FROM HOME. WITH NO SUSPENSION HITTING ANY TYPE OF BUMPS CAUSES THE VEHICLE TO BOUNCE ANY DIRECTION AND VERY DIFFICULT TO CONTROL, AND IS HARD ON THE BACK. IT WILL RISE AND ACT PROPERLY THEN JUST DROP TO BUMP STOPS IN A SHORT TIME WITH NO WARNING. THE PROBLEM HAS HAPPENED WHILE ON THE HIGHWAY, AND CITY STREETS IN MOTION. THE COMPONENT IN QUESTION IS THE IS THE ENCLOSED NITROGEN AIR RIDE SUSPENSION CONTROLLING THE COMPRESSOR AND AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185673March 10, 2019
POWER TRAIN
AFTER 3 RECALLS WERE PERFORMED, INCLUDING A TRANSMISSION SHIFTER RECALL THE VEHICLE NOW SURGES AND LURCHES FORWARD WHEN I START IT. IT IS FULLY IN THE PARK POSITION AND NOT MOVING. I NOW HAVE TO BE SURE TO HAVE MY FOOT FIRMLY ON THE BRAKE WHEN I START THE VEHICLE. THE VEHICLE IS JUST BARELY OUT OF THE EXTENDED WARRANTY AT 75, 040 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185690March 10, 2019
ELECTRICAL SYSTEM, STEERING
THE HORN AND THE STEERING WHEEL CONTROLS DO NOT WORK. THE HORN WILL WORK WHEN LOCKING MY VEHICLE WITH THE KEY FOB BUT NOT BY PRESSING THE HORN. THE CONTROLS ON THE STEERING WHEEL DO NOT WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185019March 8, 2019
WHEELS
BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185144March 8, 2019
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS REFERRED TO AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH (11200 N FWY SERVICE RD E, FORT WORTH, TX 76177, (817) 642-7894). AN INDEPENDENT MECHANIC INDICATED THAT DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185419March 8, 2019
POWER TRAIN
THE TRUCK WAS BACKED UP IN THE DRIVEWAY.WHEN SHIFTING FROM PARK TO DRIVE THE VEHICLE REMAINED IN PARK AND THE ENGINE REVVED UP. TRIED AGAIN AND THE SAME THING HAPPENED EXCEPT AS THE RPM'S WERE COMING DOWN THE TRANSMISSION JUMPED INTO GEAR AND THE TRUCK LUNGED FORWARD WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184831March 7, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11184953March 7, 2019
UNKNOWN OR OTHER
SEE ENCLOSED PAPERWORK REPORT FOR DETAILS OF ACCIDENT. *DT RECALL WAS FIXED AT CROWN DODGE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11184986March 7, 2019
ENGINE
I HAD A CHECK ENGINE FAULT AND WAS TOLD THAT THE CAM AND LIFTERS HAVE FAILED ON MY RAM 1500 5.7 HEMI WITH 62141 MILES ON IT. I USE THIS VEHICLE FOR HIGHWAY TRAVEL AT 65 TO 75 MPH WITH NO SEVERE DRIVING AND HAVE THE OIL/FILTER CHANGED AT THE DEALERSHIP BETWEEN 3,000 AND 4,000 MILES. DEALERSHIP HAD TROUBLE FINDING THE PROBLEM AND IT IS OUT OF WARANTY SO WILL BE STUCK WITH A $4,000 BILL TO REPLACE CAM/LIFTERS AND STILL HAVE A MOTOR WITH POTENTIAL PROBLEMS AS WHATEVER METAL WAS WORN OFF IS CIRCULTATING THROUGH THE SYSTEM. KNOWN PROBLEM WITH NO RESOLUTION FROM MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184506March 6, 2019
SEATS
MY TRUCK WAS DELIVERED WITH NO BOLTS SECURING THE REAR OF MY DRIVER'S SEAT TO THE FLOOR. I CAN COMPLETELY LIFT UP THE BACK OF THE DRIVER'S SEAT. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184541March 6, 2019
UNKNOWN OR OTHER
WHEN DRIVING AT SPEEDS ABOVE 60 MPH, THE HOOD FLEXES INWARDS AT THE CENTER OF HOOD CLOSE TO THE WINDSHIELD. IT COVERS AN AREA OF 10~12 INCHES IF NOT MORE. THIS WILL LEAD TO STRESS CRACKS AT THE HOOD AND PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184554March 6, 2019
UNKNOWN OR OTHER
WHILE DRIVING, THE BLIND SPOT MIRROR DETECTION DEVICE FAILED TO OPERATE AT ALL. NORMALLY WHEN A CAR IS ALONGSIDE YOU IN YOUR BLIND SPOT, A YELLOW ARROW WOULD BE INDICATED IN YOUR MIRROR. THE YELLOW ARROW FAILED TO APPEAR EVEN DURING SEVERAL TESTS OF THE FEATURE. THE CONSUMER RELIES HEAVILY ON THIS DEVICE AND THE VEHICLE FAILED TO INFORM ME THAT IT WAS NOT WORKING. NOT WORKING (NO YELLOW LIGHT IN MIRROR MEANS IT'S SAFE TO ENTER ANOTHER LANE). NOT WORKING, NOT WORKING IS A RECIPE FOR DISASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184642March 6, 2019
ENGINE
EXHAUST MANIFOLD BOLTS HAVE SHEARED AND SNAPPED. WITH LESS THAN 50K MILES ON THE TRUCK THE EXHAUST MANIFOLD BOLTS HAVE SHEARED. THIS RESULTS IN A LEAK OF EXHAUST GASES INTO THE CABIN OF THE TRUCK. MAKING THE VEHICLE UNSAFE AND AT RISK OF CARBON MONOXIDE POISONING. THE RAM DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM 3/6/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184742March 6, 2019
ELECTRICAL SYSTEM, SUSPENSION
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11184241March 5, 2019
ENGINE
VEHICLE WAS RUNNING. SERIOUS OIL LEAK FORMED BETWEEN THE TOP OF THE ENGINE BLOCK AND THE OIL FILTER ADAPTER (THIS PART ALSO HOUSES TWO SENSORS AND AN OIL COOLER). THIS LEAK IS SO SEVERE OIL POOLS ON TOP OF THE BLOCK AND RUNS DOWN THE BACK OF THE ENGINE DIRECTLY ONTO TRANSMISSION BELL HOUSING AND EXHAUST PIPING. HOT PIPING CAUSES OIL TO BURN AND CREATES RISK OF FIRE. THIS IS AN EXTREMELY WIDESPREAD PROBLEM WITH 2014 AND NEWER CHRYSLER VEHICLES THAT ARE EQUIPPED WITH THE 3.6 LITER 'PENTASTAR' V6. CHRYSLER HAS SO FAR REFUSED TO RECALL THE PARTS, DESIGN A SUITABLE REPLACEMENT PART, OR FIX THE ISSUE OUTSIDE OF THE BASIC POWER TRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184246March 5, 2019
POWER TRAIN
BOUGHT TRUCK AS A CPO IN MAY 2015, A MONTH INTO OWNERSHIP ENGINE LIGHT CAME ON, CODE P26AB, ENGINE COOLANT BYPASS VALVE. CALLED THE DEALERSHIP AND THEY WERE ABLE TO GET ME INTO A LOCAL DEALERSHIP TO CHECK IT OUT. TECH SAID THEY DID NOT FIND ANYTHING, IT MUST BE AN OLD CODE THEY DID NOT ERASE. THEN ON 3/4/19 SAME CODE RETURNED, P26AB. THERE HAS BEEN A RECALL ON 2013 RAM FOR THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184291March 5, 2019
SUSPENSION
THE FACTORY AIR RIDE SUSPENSION HAS FAILED DUE TO COLD WEATHER AND HANDLING AT HIGHWAY SPEEDS IS MARGINAL. I HAVE REPORTED TO THE DEALER BUT THE SERVICE MANAGER TELLS ME THIS IS A KNOWN PROBLEM AND THERE ISN'T A FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184314March 5, 2019
STEERING
THE POWER STEERING IS CUTTING OUT RANDOMLY WITHOUT NOTICE. THIS CAN HAPPEN WHEN TURNING OR CHANGING LANES OR DRIVING IN A STRAIGHT LINE. WE ARE AFRAID TO DRIVE IT FOR FEAR OF A CRASH INJURING US OR OTHERS. THERE IS AN EXISTING RECALL ON THIS PROBLEM, (S19) BUT WE MISS IT BY 1 MONTH. SEEING WE HAVE THE SAME SYMPTOMS AS OTHERS WITH SAME MODEL AND YEAR, WE FEEL THIS RECALL SHOULD BE EXPANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184358March 5, 2019
SERVICE BRAKES
RECALL STATING MY BRAKE PEDAL MAY FALL OFF WHICH CAN BE DANGEROUS TO MYSELF AND 2 KIDS OR OTHER DRIVERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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