Nissan Quest Complaints

2,121 consumer complaints on file.

#10038248September 4, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING COOLANT WAS LEAKING FROM UNDERNEATH THE VEHICLE, AND VEHICLE SHUT DOWN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036963August 31, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
LOUD CLUNK DURING COLD START AND AGAIN WHEN A/C IS TURNED ON. STARTED AT 11,000 MILES, AND SEEMS TO BE GETTING WORSE. IF VAN SITS FOR SEVERAL DAYS IT WILL STALL AND DOES NOT WANT TO START. NISSAN CALLS THIS A DESIGN FEATURE AND SAYS IT CAN'T BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033273August 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
PURCHASED THE QUEST IN JUNE OF 2000. SECOND OWNER OF THE VEHICLE. IT EVEN HAD ALL OF THE SERVICE RECORDS (OIL CHANGES ETC.) LISTED IN THE BOOK THAT CAME WITH IT FROM THE ORIGINAL OWNERS. WHILE ON A TRIP TO TEXAS, THE ENGINE DIED WHILE DRIVING DOWN AN INTERSTATE. THE CHECK ENGINE LIGHT CAME ON, THEN THE VAN JUST DIED. WE COASTED TO THE SIDE OF THE HIGHWAY. IT WAS EXTREMELY HOT OUTSIDE (AROUND 95 DEGREES). WE HAD ONLY HAD THE VEHICLE FOR AROUND 2 MONTHS. AFTER WAITING FOR ABOUT 30 MINUTES, TRIED TO RESTART AND IT DID RESTART. WENT TO A MECHANIC TO SEE IF THEY COULD LOOK IT OVER, THEY DID AND FOUND NOTHING WRONG WITH THE CAR. IT STARTED JUST FINE FOR THEM AND THEY EVEN TEST DROVE IT FOR US. CONTINUED WITH OUR TRIP AND GOT HOME SAFELY. THAT WAS THE FIRST TIME OF MANY TIMES THAT THE EXACT SAME PROBLEM OCCURED. AFTER THE SECOND TIME, WE TOOK THE CAR TO THE LOCAL DEALERSHIP AND THEY REPLACED A HOSE AND SAID IT WAS THE PROBLEM (A HOLE IN THE BP SILICON HOSE WAS THE PROBLEM...MECHANIC STATED THAT IT WAS A WIDESPREAD PROBLEM WITH THIS YEAR OF QUEST). OCCURED 3 OTHER TIMES USUALLY WHEN EXTREMELY HOT OUTSIDE. THE VEHICLE EVENTUALLY RESTARTS, AND ONE PERSON CAN NOT KEEP REPLACING THIS HOSE WERE MY THOUGHTS. NOW, THE VEHICLE IS PARKED AT OUR HOUSE, WITH A RUINED ENGINE. WE ARE NOT SURE 'WHAT CAUSED THIS TO HAPPEN' IS WHAT WE WERE TOLD BY OUR LOCAL NISSAN DEALERSHIP, AND THAT IT WILL COST MORE TO HAVE THE ENGINE REPLACED THEN THE VEHICLE IS WORTH. NOT TO MENTION, WE STILL OWE AROUND $5000 ON IT. AFTER ALL OF THE SAME COMPLAINTS THAT I HAVE READ ON HERE, WHY IS NOTHING BEING DONE ABOUT THESE PROBLEMS? THE ENGINE STALLING IN THE MIDDLE OF DRIVING A VEHICLE IS NOT NORMAL AND DANGEROUS. HOW MANY TIMES DOES THIS HAVE TO BE SAID? I AM NOT ANGRY, I JUST WISH SOMETHING COULD BE DONE TO HELP ALL OF US WHO HAVE GONE THROUGH THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034213August 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING VEHICLE AT 30 MPH CONSUMER PRESSED BRAKE PEDAL AND HEARD A LOUD POPPING SOUND. BRAKE PEDAL WENT TO THE FLOOR, BUT VEHICLE WOULD NOT STOP UNTIL IT CAME TO REST ON ANOTHER VEHICLE. DEALER INFORMED THE CONSUMER THAT THE BRAKE MASTER CYLINDER BLEW OFF THE BRAKE BOOSTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10032742August 13, 2003
UNKNOWN OR OTHER
1994 NISSAN QUEST VAN EXHAUST STUDS BROKEN OFF, AND COST ANYWHERE FROM 900 TO 3000 THOUSAND DOLLARS TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032784August 13, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CAR STALLS/DIES.. WHEN DRIVING LONG DISTANCE.DEALER SAYS NOTHING WRONG. CANNOT FIND PROBLEM. TWICE STALLED ON HIGHWAY. TWICE STALLED ON FASTRAK/CARPOOL. TOWED. PURCHASED CAR 3/02 W/56K SERVICE. HAD L SERVICE WARRANTY WORK DONE. AIR CONDITIONER (A/C) NEVER REALLY WORKED GREAT AS LIKE OTHER CARS. SOME DAYS IT WORKS SOMEDAY NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030773August 4, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1996 NISSAN QUEST DOORS LOCK AND UNLOCK ON THEIR OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030272July 28, 2003
FUEL SYSTEM, OTHER
HAD GASOLINE SMELL FOR QUITE A WHILE. THE DEALER INFORMED ME OF A RECALL ON A VAPOR VENT HOSE FOR MY VAN AND REPLACED IT BUT THE GASOLINE SMELL NEVER WENT AWAY. I TOOK IT BACK A SECOND TIME BUT THE DEALER COULD NOT FIND ANYTHING. LESS THEN A YEAR AND WHILE DRIVING WITH THE SAME SMELL OF GASOLINE COMING THROUGH THE A/C MY VANT CAUGHT ON FIRE, AND WITHIN SECONDS EVERYTHING UNDER THE HOOD WAS ENGULFED IN FLAMES. I CALLED NISSAN BUT THEY TELL ME THE VAN IS NO LONGER UNDER WARRANTY SO THERE IS NOTHING THEY CAN DO FOR ME. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10029606July 18, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES STUDS BROKE OFF ON LEFT MANIFOLD. DEALER WAS UNABLE TO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028472July 17, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS, ALMOST CAUSED NUMEROUS ACCIDENTS. VEHICLE HAS NOW BEEN SOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028519July 17, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING HOME AFTER DARK, I MADE A STOP AND WHEN I GOT BACK IN MY 2000 NISSAN QUEST THE HEADLIGHTS WOULD NOT GO ON. AFTER SEVERAL FAILED ATTEMPTS TO GET THEM TO COME ON AND AFTER LOOKING AT THE LIGHT BULBS AND REALIZING THEY WERE NOT BLOWN OUT, I FINALLY MANAGED TO GET ONE LIGHT ON TO DRIVE THE SHORT DISTANCE HOME. WHEN THE HEADLIGHTS WERE LOOKED AT DURING DAYLIGHT HOURS, WE DETERMINED THAT THE CONNECTORS ON BOTH HEADLIGHTS HAD LITERALLY MELTED AWAY. I'D LIKE TO KNOW, SINCE I'VE SEEN AND HEARD OTHER COMPLAINTS, WHAT NISSAN IS DOINIG ABOUT THIS. DURING THIS TERRIBLE EXPERIENCE, I HAD THREE CHILDREN IN THE CAR WITH ME. I DON'T FEEL SAFE DRIVING MY MINIVAN AT NIGHT FOR FEAR OF THE HEADLIGHTS BURNING OUT AGAIN, OR WORSE YET, CAUSING A VEHICLE FIRE!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025861July 11, 2003
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EQUIPMENT:ELECTRICAL
I HAVE A 2000 NISSAN QUEST, I HAVE HAD TO REPLACE THE CONNECTOR TO THE PASSENGER SIDE HEADLIGHT 3X'S SINCE AUG OF 2002. THE CONNECTO BURNS OUT. THE MOST RECENT INCIDENT WAS 07/10/03. MY HUSBAND REPLACED THE CONNECTOR AND IT BURNT OUT BY THE NEXT DAY 07/11/03. MY CONCERN IS AN ELECTICAL FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025396July 3, 2003
UNKNOWN OR OTHER
NOT A SAFETY DEFECT THAT I AM COMPLAINING ABOUT, BUT A COSMETIC I GUESS YOU WOULD SAY. WE PURCHASED THE MINIVAN IN NOV 99, BY AUG OF 2000 WE NOTICED CRACKS ON THE ROOF - THE PAINT OF THE VEHICLE'S ROOF IS NOW TOTALLY PEELED OFF AND RUSTY THE HOOD IS CRACKING TOO. SINCE AUG 2000 WE HAVE BEEN TRYING TO FIND OUT HOW TO GO ABOUT HAVING THE PAINT REPAIRED. WE HAVE GOTTEN THE RUN AROUND FROM THEN UNTIL NOW. THE VEHICLE IS NOW OUT OF WARRANTY RANGE SO THAT IS NOW THE REASON NISSAN CLAIMS THAT THEY CANNOT RE-PAINT IT. SEVERAL BODY SHOPS HAVE STATED AND WRITTEN THAT THE VAN DOES NOT HAVE PRIMER UNDER THE PAINT WHICH IS WHY IT IS PEELING THE WAY IT IS. IT IS CERTAINLY NOT FAIR TO ANY CONSUMER REGARDLESS OF WHAT THE MILEAGE ON A VEHICLE IS THAT A VEHICLE BOUGHT NEW AND IS LESS THAN 4 YRS OLD NEEDS TO BE REPAINTED BECAUSE OF A MANUFACTURER'S DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026626July 2, 2003
TIRES
VEHICLE TIRE DEFLATED CAUSING VEHICLE TO RUN OFF THE ROAD. NAR 07/02/2003 *MR THE VEHICLE RAN OFF THE ROAD TO THE RIGHT AND STRUCK A MILE MARKER THEN RAN INTO A DITCH. THE CONSUMER WAS NOT HURT DURING THIS ACCIDENT (OHIO TRAFFIC CRASH REPORT). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025144June 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
1999 NISSAN QUEST SE - I CHANGED THE SPARK PLUGS AFTER HEARING A TAPPING/CLACKING COMING FROM THE ENGINE & HAVING THE VAN HESITATE AT TIMES. THE OEM PLATINUM PLUGS ARE RATED FOR 100K MILES & THE VAN HAS 82K MILES. I HAD DIFFICULTY REMOVING ONE OF THE PLUGS. AFTER THE PLUG JAMMED I LOOKED IN THE "TUBE" WHERE YOU INSERT THE PLUG LOOKING FOR ANYTHING BLOCKING THE PLUG EXTRACTION. AFTER I REMOVED THE PLUG THE THREADS SHOWED NO SIGNS OF STRIPPING. I LOOKED IN THE "TUBE" AGAIN & STILL COULD NOT SEE ANYTHING. THE AREA OF THE PLUG BELOW THE "NUT PART" & ABOVE THE THREADS LOOKED MANGLED. AFTER INSERTING THE NEW PLUGS I TESTED THE ENGINE & HEARD A MUCH LOUDER NOISE. I TOWED IT TO THE DEALERSHIP TO MAKE ANY REPAIRS UNDER MY EXTENDED SERVICE PLAN (ESP). THE SERVICE WRITER CALLED & I APPROVED A $200 TEAR DOWN FEE THAT WOULD APPLY TO ANY REPAIRS NEEDED OR COVERED UNDER THE ESP. LATER THEY TOLD ME THEY WOULD NOT DO THE REPAIRS UNDER THE ESP AS A FOREIGN OBJECT DAMAGED THE PISTON/CYLINDER. THEY COULD NOT IDENTIFY THE OBJECT BUT SAID THAT SINCE NISSAN DID NOT MAKE THE REPAIRS THE ESP WOULD NOT COVER IT. I SPENT 3 DAYS FIGHTING WITH NISSAN'S CONSUMER RELATIONS DEPT & AN EXECUTIVE ASST. THIS LADY SAID NISSAN WOULD NOT COVER THE REPAIR. THE GENERAL MANAGER AT THE DEALERSHIP AGREED THAT HAD HIS TECH CHANGED THE PLUGS HE WOULD HAVE JUST AS LIKELY AS NOT HAD THE SAME PROBLEMS WITH THE SAME RESULTS. NOW SINCE I EXERCISED MY RIGHTS & APPEALED TO THE CORPORATE OFFICES OF NISSAN THE DEALERSHIP WILL NOT COMPLETE ANY REPAIRS. THEY WANT ME TO TOW MY VEHICLE ELSEWHERE AT MY EXPENSE & STILL PAY THEM THE $200 TEAR DOWN FEE THAT WAS TO BE APPLIED TOWARDS THE REPAIR. ALSO MY DISASSEMBLED ENGINE LIES ON THE GARAGE FLOOR AT THE DEALERSHIP. I HAVE MORE INFO & WELCOME ANY CONTACT OR SUGGESTIONS AT [email protected]. THERE IS MORE INFORMATION AT WWW.NOTAGZ.COM/NISSAN INCLUDING CALL LOGS WITH BOTH NISSAN & THE DEALERSHIP. THERE ARE ALSO PICTURES OF THE DISASSEMBLED ENGINE & THE DAMAGE AT WWW.NOTAGZ.COM/ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10023071June 14, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
LOW QUALITY MATERIALS CAUSING A FIRE HAZARD THAT WERE NOTICED BY INSPECTING EQUIPMENT. THE PASSENGER HEADLIGHT MALFUNCTIONED AND THE ELECTRICAL SYSTEM WENT OUT AND CAME BACK ON INCLUDING ALL DASH ELECTRICAL EQUIPMENT WHILE THE VAN WAS IN MOTION. THE RIGHT HEADLIGHT WAS NOT OPERATING EVERY TIME IT WAS NEEDED. I PURCHASED THE VAN AND I NOTICED THE HEADLIGHT WAS COMING ON AND GOING OFF. I INSPECTED THE HEADLIGHT ASSEMBLY AND NOTICED THAT THE CONNECTOR THAT SNAPS THE HARNESS TO THE BULB HAD MELTED WIRES. THE CONNECTOR HAS THREE WIRES (LOW BEAM POSITIVE,HIGH BEAM POSITIVE, AND GROUND.) THE CONNECTOR IS MADE OF MOLDED PLASTIC AND THE WIRES TRAVEL THROUGH THE CONNECTOR AND CLIP ON THE BULB ASSEMBLY. THE VAN IS 3 YEARS OLD AND THE CENTER GROUND WIRE HAS MELTED THE CONNECTORS SO BAD THAT IS HAS COME INTO CONTACT WITH THE OTHER POSITIVE LEADS CASING A SYSTEM SHORT AND A FIRE HAZARD. I INSPECTED THE OTHER HEADLIGHT WIRING HARNESS AND FOUND THE CENTER GROUND TO BE BADLY MELTED AS WELL. THE VEHICLE IS A 1999 NISSAN QUEST AND IT ONLY HAS 32,000 MILES. THE LOAD ON THE HARNESS AND WIRES IS TOO MUCH. THE HEADLIGHTS WERE FACTORY INSTALLED AND WERE NEVER REPLACED SO THIS IS A PROBLEM FORM THE DESIGN. I HAVE REMOVED THE DEFECTIVE CONNECTOR AND REPLACED IT WITH A BETTER DESIGNED ONE FROM ANOTHER VEHICLE MANUFACTURER. THE DEFECTIVE CONNECTOR IS AVAILABLE FOR INSPECTION. *NOLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022959June 12, 2003
SEAT BELTS
FRONT DRIVERS AUTOMATIC SEAT BELT IS STUCK IN ONE STATIONARY POSITION. CONSUMER CAN HEAR MOTOR RUNNING BUT NO MOVEMENT OF SEATBELT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022724June 10, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING SLIDING DOORS OPENED WITHOUT WARNING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021248June 8, 2003
SUSPENSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
VIBRATION FELT IN FRONT END AND PULLING TO LEFT. STEERING WHEEL SHOOK AND WAS DIFFICULT TO CONTROL OVER 55 MPH. SERVICED SEVERAL TIMES AT DEALER. MECHANIC COULD NOT REPRODUCE THE PROBLEM. STATED IT COULD BE THE TIRES. HAD TIRES ALIGNED AND ROTATED, NO CHANGE. BOUGHT NEW TIRES, STILL NO CHANGE. FOUL ODOR SMELLS LIKE SULFUR. DEALER STATED IT IS FROM THE CHEAP GAS PURCHASED FROM MILITARY INSTALLATION GAS STATIONS. DROVE VEHICLE UNTIL ALMOST EMPTY THEN FILL TANK AT SHELL STATION. FOUL ODOR RETURNED WHEN FUEL WAS AT 1\2 TANK. HARD START UPON IGNITION SOUNDS LIKE METAL RUBBING AGAINST METAL. AIR CONDITIONER VERY LOUD AND NOISY. DEALER FOUND TO BE NORMAL. SIDE WINDOW LATCH POPPED OPEN WHEN DOOR CLOSED AND AFTER HITTING A BUMP. SLIDING DOOR STUCK SOMETIMES VERY DIFFICULT TO OPEN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021190June 7, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHEN I TRIED TO START THE CAR AIR BAG LIGHT STARTED TO FLASH FOR NO PARTICULAR REASON. CAR WAS NOT IN ANY ACCIDENT. DEALER REPLACED AIR BAGS:SENSOR/CONTROL MODULE. SINCE IT HAPPENED WITHOUT ANY REASON, I CONCLUDE THAT AIR BAG SYSTEM SUPPLIED WITH NISSAN QUEST IS UNSAFE AND WILL NOT HELP DURING ACCIDENT. THIS IS A MANUFACTURER FAULT, I WOULD LIKE TO BE REIMBURSED FOR THE REPAIR PRICE ($800). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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