Nissan Quest Complaints

2,121 consumer complaints on file.

#10048947December 1, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL CONSTANTLY STICKING! THERE IS IS A MAJOR PROBLEM AND SHOULD BE ADDRESSED BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION. I KNOW THAT THERE IS A CLASS ACTION SUIT INVOLVING THE THROTTLE-BODY CLEANING BUT MY VEHICLE DOES NOT QUALIFY BECAUSE THE WARRANTY HAS EXPIRED. THE PROBLEM HAS EXISTED SINCE THE VEHICLE WAS NEW BUT THE DEALERSHIP SAID THAT THEY COULD NOT FIND A PROBLEM WITH IT. I HAVE ALL OF THIS DOCUMENTED IN SERVICE RECEIPTS AND PAPERWORK. WHY WOULD I WANT TO BE A PART OF A SETTLEMENT THAT REVOKES ALL MY RIGHTS JUST BECAUSE MY WARRANTY HAS EXPIRED? THIS SHOULD NOT BE BASED ON THE ISSUE OF IF YOUR CAR IS STILL UNDER WARRANTY OR NOT. THIS IS A VERY DANGEROUS ISSUE AND SHOULD BE CONSIDERED A RECALL FROM NISSAN NORTH AMERICA OR BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION NOW!!!! BEFORE FAMILIES ARE KILLED BECAUSE OF AN KNOWN ACCELERATOR STICKING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044802November 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED, THE VEHICLE SUDDENLY STALLED. THE DEALERSHIP SERVICED THE VEHICLE, BUT THE CAUSE OF STALLING WAS UNDETERMINED. *AK *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048421November 20, 2003
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
NHTSA#00-V-419-001: VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK. SECONDLY, THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND. THIRD, THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL. DEALER DIDN'T HONOR THIS RECALL DUE TO THE VIN, AND THEY CHARGED $200.00 DOLLARS TO FIX IT. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047281November 20, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I'VE HAD A 1995 NISSAN QUEST SINCE APRIL 2002. LAST WINTER ('02/'03) AND NOW THIS WINTER, WHEN I TURN ON THE HEATER AND/OR DEFROST, THE GAS SMELL INSIDE THE VAN HAS BEEN COMPLETELY INTOLERABLE. I HAVE TO DRIVE IN COLD WEATHER WITH THE WINDOWS DOWN TO KEEP ME AND MY FAMILY FROM PASSING OUT FROM THE GAS SMELL. WHEN THE WEATHER IS WARM THERE IS NO PROBLEM, BUT AS SOON AS IT GETS COLD, WE DRIVE WITH THE WINDOWS DOWN. UNACCEPTABLE!!! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048319November 19, 2003
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING
WHILE DRIVING HEADLIGHTS INTERMITTENTLY FAILED. DEALERSHIP/MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM WAS CAUSED BY THE ELECTRICAL WIRING SYSTEM. THE PROBLEM HAD NOT BEEN RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046847November 13, 2003
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT
WE PURCHASED A 2002 NISSAN QUEST VAN IN FEBRUARY, 2003 FROM ASHEBORO, NC NISSAN. THE DAY THAT WE PURCHASED THE VAN, WE EXPERIENCED AN OIL LEAK. THIS PROBLEM WAS REPAIRED BY DEALERSHIP, AND WE HAVE HAD NO OTHER PROBLEMS. IN MARCH, 2003, WE STARTED EXPERIENCING PROBLEMS WITH A VIBRATION IN THE STEERING, CONSOLE, SEATS AND FLOOR. ASHEBORO NISSAN REPLACED ONE CONTINENTAL TIRE IN APRIL THEN 2 MORE WERE REPLACED IN OCTOBER (SAME TIRE MAKE REPLACED). SINCE ALL OF THIS, THE ASHEBORO NISSAN DEALERSHIP HAS BACKED OUT OF OUR PROBLEM, AND I AM NOW DEALING WITH KENNETH CARTER AT NISSAN AMERICA IN LA. WE HAVE NOW HAD A TOTAL OF 7 CONTINENTAL TIRES ON OUR VAN, AND THE PROBLEM STILL PERSISTS. MY WIFE WAS TOLD BY JEFF AT ASHEBORO NISSAN MONTHS AGO THAT IT MAY BE A PROBLEM WITH THE AXLE. I AM NOT SURE IF THIS WAS EVER CHECKED OUT. I WAS TOLD TO FILE THIS COMPLAINT BY THE NC ATTY. GENERALS OFFICE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047748November 12, 2003
ENGINE AND ENGINE COOLING
WITHOUT ANY WARNING, THE VAN WOULD FAIL TO ACCELERATE. THIS CAUSED THE CONSUMER TO PULL OFF THE ROAD. THE OWNER HAS MADE CONTACT WITH THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046028November 11, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR PEDAL STICKS. EXPERIENCE TO DATE IS THAT IT REQUIRES EXCESSIVE FORCE TO PRESS OR BECOMES IMMOVABLE WHEN TRYING TO DEPRESS THE PEDAL FROM ITS UNDEPRESSED POSITION, SUCH AS WHEN THE ENGINE IS IDLING WHILE THE CAR IS NOT MOVING OR ROLLING AFTER ONE'S FOOT HAS ALLOWED THE PEDAL TO COME UP. I RECENTLY RECEIVED A NOTICE OF CLASS ACTION AND PROPOSED SETTLEMENT IN CALIFORNIA SUPERIOR COURT, LOS ANGELES COUNTY (ROBERT MEYER V. NISSAN NORTH AMERICA) IN WHICH PLAINTIFF ALLEGED THAT EXCESSIVE CARBONOUS DEPOSITS FORM ON 1999 AND 2000 NISSAN QUESTS IN THE "THROTTLE-BODY ASSSEMBLY" AND THAT THESE DEPOSITS MAY CAUSE THE ACCELERATOR PEDAL TO STICK. IF A DEFECT IS JUDGED BY THE OCCURRENCE RELATIVE TO OTHER VEHICLES THIS SEEMS A STRONG CANDIDATE. AND THE DESIGN DEFECT THAT ALLOWS THIS OCCURRENCE PERMITS AN INOPERABLE ACCELERATOR PEDAL WHICH CAN PRESENT A SERIOUS SAFETY ISSUE. THE CLASS ACTION NOTICE RECEIVED INDICATES THAT NISSAN WAS AWARE OF THE ISSUE SINCE AT LEAST OCTOBER 2000 WHEN IT ISSUED A TECHNICAL SERVICE BULLETIN ADVISING ON A CLEANING PROCEDURE TO ADDRESS THE PROBLEM. APPARENTLY OUTSIDE THE EXPRESS WARRANTY PERIOD NISSAN SHIFTS THE COSTS OF COMPENSATING FOR ITS POOR, DEFECTIVE DESIGN TO THE CONSUMER BY CONSIDERING IT AS MATTER OF ROUTINE MAINTENANCE. I DON'T SEE ANYTHING ABOUT THIS IN THEIR MAINTENANCE OR OWNERS MANUALS RECEIVED DURING THE PURCHASE OF THEIR PRODUCT. NOR, FOR THAT MATTER, DOES THIS PROBLEM PRESENT ITSELF IN OTHER VEHICLES IS WHICH SUCH "MAINTENANCE" IS NOT NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045924November 10, 2003
STRUCTURE:BODY:DOOR
REAR AND SLIDING DOORS HAVE A RECURRENT RATTLE NOISE, TAKEN TO THE DEALER 4 TIMES AND STILL HAVE PROBLEM, NISSAN STATE THAT IS A CARATERISTIC FEATURE OF VEHICLE, BUT I DROVE OTHER VAN AND DID NOT NOTICE THE SAME PROBLEM, THIS IS A LEMON. THEY ABUSE OR HIDE BEHIND THE "CARATERISTIC ISSUE". I DO NOT BELIEVE THEY CAN FIX THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045667November 7, 2003
VEHICLE SPEED CONTROL
I RECEIVED THE INFORMATION ABOUT THE SETTLEMENT REGARDING THE THROTTLE BODY CLEANING. I CALLED MY LOCAL DEALER AND 1-800-NISSAN1 TO REQUEST A THROTTLE BODY CLEANING. MY VAN CURRENTLY HAS 80,000 MILES ON IT. I HAVE IN MY POSSESSION 2 INVOICES (1 AT 52,000 MILES AND 1 AT 70,000 MILES) FROM THE DEALER SHOWING WHERE I TOOK THE VEHICLE IN FOR SERVICE REGARDING THIS PROBLEM (AND OTHER THINGS) AND THEY DID NOTHING ABOUT IT. I WAS TOLD (AS OTHERS WERE) THAT IT IS MAINTENANCE AND I CHOSE NOT TO HAVE IT DONE (OR NOT TO SPEND $150). I PURCHASED THE EXTENDED SERVICE AGREEMENT FROM THE LOCAL DEALER. AT THIS POINT, I HAVE BEEN TOLD THAT THEY WILL NOT PERFORM A THROTTLE BODY CLEANING ON MY VEHICLE BECAUSE IT IS OUT OF WARRANTY--EVEN THOUGH I HAVE PROOF FROM THE DEALER THAT I WAS HAVING THIS PROBLEM AND EVEN THOUGH I BOUGHT THE EXTENDED SERVICE AGREEMENT. MY HUSBAND AND I HAVE OWNED 4 NISSANS--WE WILL NEVER OWN ANOTHER! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045597November 6, 2003
INTERIOR LIGHTING
DOME LIGHT FUSE CONTINUOUSLY BLOWS. TOOK THREE TRIPS TO DEALER TO FIND ALL CAUSES. CAUSE WAS APPARENTLY BAD METAL STAMPING IN THE FOUR REAR-COMPARTMENT DOME LIGHTS. WHEN DOME LIGHTS HEATED UP, METAL EXPANDED AND CAUSED A SHORT, BLOWING THE FUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045598November 6, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO FAILS TO RECEIVE ON THE AM BAND. TWO TRIPS TO DEALER REQUIRED TO RESOLVE, WITH THE SECOND REQUIRING EXTENSIVE TIME ONLINE WITH NISSAN TECHNICAL SUPPORT. SITUATION APPARENTLY RECTIFIED BY ADDING A NEW GROUND ON THE RADIO CIRCUIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045600November 6, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO/CD/DVD CAN BE "ON" BUT, NO VOLUME HEARD FROM SPEAKERS. INTERMITTENT PROBLEM WITH NO PREDICTABILITY. DEALER HAS OBSERVED, BUT CANNOT REPRODUCE. RADIO MODULE REPLACED TO NO AVAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045515November 5, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR PEDAL "STICKS". REQUIRES EXCESSIVE PRESSURE TO PUSH DOWN. THE FULL BODY THROTTLE HAS BEEN CLEANED BUT I STILL HAVE A PROBLEM. THERE IS A CLASS ACTION SETTLEMENT GOING ON THAT WOULD ALLOW ME TO BE REIMBURSED FOR THE CHARGES PAID FOR THE CLEANING BUT THE PROBLEM IS DANGEROUS. THE PEDAL WILL STICK WHILE GOING DOWN THE ROAD AND/OR CROSSING A BUSY INTERSECTION. I HAVE TWO CHILDREN I HAVE TO TRANSPORT IN THAT VEHICLE DAILY. IT IS MY UNDERSTANDING THAT ALL 1999 NISSAN QUEST MODELS HAVE THIS PROBLEM AND I DON'T THINK I SHOULD HAVE TO PAY TO FIX THEIR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045245November 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFT INDICATOR PRND12 HAS BROKEN ON MY 2001 NISSAN QUEST MINIVAN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045154October 31, 2003
EXTERIOR LIGHTING:HEADLIGHTS
FAULTY HEADLIGHT ASSEMBLY: THE HEADLIGHT ASSEMBLY IN THE VAN MELTED DUE TO HEAT AND CORROSION. THE PARTS DEPARTMENT OF THE DEALERSHIP INFORMED ME THAT HE HAD SEEN LOTS OF THIS PROBLEM AND ALWAYS OVERSTOCKED THIS PART. DEALER STATED THAT I MUST HAVE NOT REPLACED THE BOOT COVERING CORRECTLY AND IT WAS NOT NISSANS FAULT I HAD TO PAY FOR THE REPLACEMENT. IT HAPPENED AGAIN I GOT THE SAME ANSWER. NOT NISSANS FAULT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046081October 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE WARNING LIGHT CAME ON/OFF. DEALER REPLACED ONE OF THE SENSORS. HOWEVER, THE LIGHT STILL CAME ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044971October 29, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
VEHICLE HAS TWO SLIDING DOORS THAT DO NOT CLOSE PROPERLY. CONSUMER HAS TO CONSTANTLY SLAM THE DOOR TO KEEP IT SHUT. THE DOORS ARE MAKING A CRACKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044922October 28, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR SOMETIMES LOCKED AND SOMETIMES IT WOULD NOT LOCK. ONCE DRIVER WAS INSIDE THE DOOR LOCKED AND WOULD NOT UNLOCK, CONSUMER HAD TO EXIT FROM ANOTHER DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043606October 26, 2003
STRUCTURE:BODY:DOOR
REAR SLIDING PASSENGER DOORS SAFETY MECHANISM FOR DETECTING PERSONS OR OBJECTS DOES NOT PROVIDE PROPER SAFETY. CONTINUOUS PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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