Nissan Quest Complaints
2,121 consumer complaints on file.
- #10007754February 18, 2003VISIBILITY:GLASS, SIDE/REAR
PASSENGER SIDE POWER WINDOW WHEN BROUGHT DOWN WOULD COME OFF IT'S TRACK AND STAY STUCK MIDWAY UP MAKING IT IMPOSSIBLE TO CLOSE WINDOW, THIS HAPPENDED TWICE ONCE UNDER WARRANTY. DEALER SOLUTION 1ST TIME WAS TO PLACE WINDOW BACK IN TRACK. THE 2ND TIME I WAS CHARGED TO PLACE WINDOW BACK IN TRACK AND I WAS MADE AWARE THAT THE WINDOW TRACK/GASKET HAD BECOME DAMGED AND WOULD NEED REPLACEMENT. AFTER I QUESTIONED THEM WHY THE TRACK WASN'T REPLACED WHEN IT FIRST HAPPEND AND WHILE IT WAS UNDER WARRANTY THEY GIVE ME A DISCOUNT ON REPLACEMENT WINDOW TRACK/ GASKET. INCIDENT DATES BELOW ARE APPROXIMATE, EXACT DATES WILL BE MADE AVAILABLE IF REQUESTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10003630January 13, 2003SEAT BELTS:FRONT
CONSUMER STATED THE FRONT LAP BELT WAS BROKEN, CONSUMER NOTIFIED THE DEALER AND WAS INFORMED THE PARTS WERE ON BACK ORDER.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10002273January 7, 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE ACCELERATOR PEDAL HAD GOTTEN STUCK AND THE VEHICLE REVVED UP TO A SPEED OF 110 MPH. TS THE VEHICLE WAS HARD TO STOP WHILE DRIVING AT 10 MPH(HAD TO THROW IN PARK), AND AFTER THE INCIDENT, THE CONSUMER WAS UNABLE TO START THE VEHICLE. SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001535December 27, 2002ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES THE EXHAUST MANIFOLD STUDS HAVE BROKEN FOUR TIMES IN AS MANY YEARS, CAUSING EXHAUST LEAKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001339December 20, 2002LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING OR EVEN IF THE VEHICLE IS PARKED, THE SLIDING DOOR LOCK WILL UN-LATCH AND DOOR WILL OPEN BY ITSELF AND THE INTERIOR LIGHTS WILL ALSO COME ON. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000249December 19, 2002ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
THE EGR TEMPERATURE SENSOR HAS FAILED. THE MFG. HAS PLACED THIS COMPONENT IN A LOCATION THAT IS ACCESSIBLE ONLY AFTER REMOVAL OF THE INTAKE MANIFOLD. THE ACTUAL SENSOR IS AVAILABLE FOR $70. ACCORDING TO THE NISSAN DEALER, REPLACEMENT OF THIS COMPONENT WILL COST MORE THAN $900. THIS IS SUCH A POOR VEHICLE SYSTEM DESIGN THAT CONSUMERS SHOULD NOT HAVE TO BEAR THE RIDICULOUS COST OF THIS REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10000273December 19, 2002ENGINE AND ENGINE COOLING:ENGINE
CRANK SHAFT BROKEN WHEN NISSAN DEALER TRY TO CHANGE TIMING BELT. THE NEXT DAY I CALL AAA TOW MY 1995 QUEST TO ARCO GAS STATION. THE TECHNICIAN OF ARCO FOUND THE CRANK SHAFT WAS BROKEN BUT ALREADY BROKEN ABOUT 1/2 BEFORE I DROVE TO DEALER TO CHANGE TIMING BELT. THE NEW 1/2 BROKEN PROBABLY CAUSED BY AFTER REMOVING TIMING BELT AND CRANK SHAFT BOLT. THE PULLEY IS TOO HEAVY FOR CRANK SHAFT TO HOLD IT. SO WHEN NISSAN'S TECHNICIAN TRY TO REMOVE CRANKSHAFT PULLEY, THE PULLEY DROP WITH BROKEN PIECE OF CRANK SHAFT. IT HAPPEN AT MILAGE 89,000. CRANK SHAFT SUPPOSE WILL NEVER BROKEN DURING NORMAL DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8023764December 5, 2002ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT VEHICLE'S CRANKSHAFT CRACKED WHILE DRIVING IN APPROXIMATELY 40MPH ON THE HIGHWAY. INCIDENT WAS VERY DANGEROUS AND ALMOST RESULTED IN A COLLISION. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10004737November 21, 2002FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL FILLER VENT LEAK .NAR 1/21/03. THE CUSTOMER REQUESTED REIMBURSEMENT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769904November 19, 2002TIRES
TREAD SEPARATED INFLICTING DAMAGE TO REAR QUARTER PANEL. SEPARATION CAUSE LOST OF CONTROL OF CAR. LUCKILY I WAS ABLE TO REGAING CONTROL. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769869November 18, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CRANK SHAFT BROKEN WHEN NISSAN DEALER TRY TO CHANGE TIMING BELT. THE NEXT DAY I CALL AAA TOW MY QUEST TO ARCO GAS STATION. THE TECHNICIAN OF ARCO FOUND THE CRANK SHAFT WAS BROKEN BUT ALREADY BROKEN ABOUT 1/2 BEFORE I DROVE TO DEALER TO CHANGE TIMING BELT. THE NEW 1/2 BROKEN PROBABLY CAUSED BY AFTER REMOVING TIMING BELT AND CRANK SHAFT BOLT. THE PULLEY IS TOO HEAVY FOR CRANK SHAFT TO HOLD IT. SO WHEN NISSAN'S TECHNICIAN TRY TO REMOVE CRANKSHAFT PULLEY, THE PULLEY DROP WITH BROKEN PIECE OF CRANK SHAFT. IT HAPPEN AT MILAGE 89,000. CRANK SHAFT SUPPOSE WILL NEVER BROKEN DURING NORMAL DRIVING. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8022299November 6, 2002EXTERIOR LIGHTING:TAIL LIGHTS
THE TAIL LIGHT SOCKET COME ON INTERMITTENTLY WHILE DRIVING THE VEHICLE. THE LIGHT BULB TO THE SOCKET HAS BEEN REPLACE MORE THAN ONCE. PLEASE FURNISH ADDTIONAL INFORMATIOM. DEALER IS AWARE OF THE PROBLEM. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #568189October 30, 2002SERVICE BRAKES, HYDRAULIC, SUSPENSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., STEERING: STEERING WHEEL/HANDLE BAR
BOTH REAR STRUTS AND THE LEFT FRONT STRUT WAS LEAKING. *YH THE VEHICHLE FELT SOFT, BOUNCY, AND SHAKEY. THE BRAKES GRABBED AND WERE NOISY. THE FRONT END WAS OUT OF ALIGNMENT. THE RADIO'S BUTTONS DID NOT LIGHT. THE CONSUMER REQUESTED A REFUND OR A RE-PURCHASE OF THE VEHICLE. SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8021888October 30, 2002ELECTRICAL SYSTEM:WIRING
WHILE THE VEHICLE WAS PARKED THE CONSUMER HEARD THE VEHICLES HORN BLOWING AND WENT TO SEE WHAT THE PROBLEM WAS. UPON REACHING THE VEHICLE THE CONSUMER SAW SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE INSURANCE INVESTIGATOR INDICATED THAT THE WIRE WITHIN THE ENGINE LOOM SHORTED AND MELTED OTHER WIRES IN THE LOOM,WHICH CAUSED THE SMOKE. ON A SEPARATE OCCASION THE 10 AMP FUSE BLEW CAUSING THE VEHICLES DASH INDICATORS (SPEEDOMETER, TACHOMETER, FUEL GAUGE AND TEMPERATURE GAUGE) TO STOP WORKING. THE VEHICLE HAS BEEN PLAGUED WITH MULTIPLE ELECTRICAL FAILURES *TS *NLM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #8021329October 22, 2002SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER STATES OF HAVING PROBLEMS WITH THE FUEL PEDAL. DEALER WAS CONTACTED. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8020811October 15, 2002ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE WILL SHUT DOWN AND WILLNOT RESTART. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8020627October 10, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHILE DRIVING HEARD A RATTLING NOISE AND VEHICLE LOSTPOWER. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8020368October 8, 2002STRUCTURE:BODY:DOOR
CONSUMER STATES THAT WHILE DRIVING THE SLIDING DOOR WILL POP OPEN EVEN IF DOOR HAD BEEN LOCKED. *MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10007451October 3, 2002WHEELS
THE LAST THREE YEARS (1999-2002) THE RIGHT FRONT WHEEL HAS BEEN MAKING A CLICKING SOUND ONCE PER REVOLUTION. MECHANIC SUSPECTED BRAKES OR CV JOINT HOWEVER IT WASN'T UNTIL THE LEFT REAR WHEEL BEGAN MAKING THE SAME SOUND (LAST 3 MONTHS) THAT THE MECHANIC NO. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768039
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #768039October 3, 2002WHEELS
THE LAST THREE YEARS (1999-2002) THE RIGHT FRONT WHEEL HAS BEEN MAKING A CLICKING SOUND ONCE PER REVOLUTION. MECHANIC SUSPECTED BRAKES OR CV JOINT HOWEVER IT WASN'T UNTIL THE LEFT REAR WHEEL BEGAN MAKING THE SAME SOUND (LAST 3 MONTHS) THAT THE MECHANIC NO. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0