Nissan Quest Complaints
2,121 consumer complaints on file.
- #10043607October 26, 2003VISIBILITY:WINDSHIELD
REFLECTION OF DASHBOARD AND VAN INTERIOR ONTO WINDSHIELD OBSTRUCTS DRIVERS VIEW, CREATING UNSAFE DRIVER'S ROAD VIEW CONDITIONS. CONTINUOUS SAFETY PROBLEM. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040056October 22, 2003POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE AUTOMATIC TRANSMISSION WILL NOT DOWN SHIFT. WHEN THE CONSUMER WAS PULLING ONTO THE FREEWAY, THE VEHICLE FAILED TO ACCELERATE. THE CAUSE OF THE FAILURE WAS UNDETERMINED BECAUSE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK WHEN THE SUN SHINED ONTO THE DASHBOARD, THE REFLECTION REFLECTED ONTO THE WINDSHIELD AND CAUSED AN OBSTRUCTION AND DISTRACTION TO THE DRIVER'S VIEW. THE CORRECT MODEL YEAR 2004. FROM THE PARK POSITION, THE CONSUMER WAS UNABLE TO GO UP AN INCLINE. THE TRANSMISSION DID NOT ENGAGE TO LOW GEAR FOR THE POWER TO MOVE UP THE HILL. THE CONSUMER HAD TO BACK DOWN THE HILL. THE RADIO WOULD GET STATIC WHEN GOING OVER BUMPS, AND THE DRIVER'S SIDE LOWER PANEL WAS COMING APART. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043270October 20, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WE HAVE PROBLEMS WITH THE DOORS LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. WINDOWS ON DRIVER AND PASSENGER SIDE WHERE LOWERED WHILE DRIVING; THEN WHEN RAISED ON THE DRIVERS SIDE IT WOULD MOVE. WITH ENGINE TURNED OFF TRIED TO RAISE WINDOW, NO SUCCESS. FOUND RECALL 98V-012.002 TURNED ENGINE ON, THEN OFF, OPENED ONLY PASSENGER DOOR AND THEN WINDOW WOULD GO UP. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10042554October 8, 2003EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING HEADLIGHTS FAILED INTERMITTENTLY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10041348October 6, 2003ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I WOULD LIKE TO ADD MY COMPLAINT TO THE LONG LIST YOU ALREADY HAVE ABOUT THE BROKEN BOLTS ON THE FRONT AND REAR MANIFOLDS. I HAD THREE BROKEN STUDS THAT NEEDED RE-DRILLING AND ONE BOLT THAT ONLY NEEDED REPLACEMENT. THE MANIFOLDS WERE WARPED AND HAD TO BE REMOVED AND PLANED. TOTAL COST WAS $756.16. THE PROBLEM I WAS HAVING WAS A LOUD RATTLE NOISE. WHEN I ASKED THE MECHANIC ABOUT NOT FIXING THE PROBLEM I WAS TOLD IT WAS A POTENTIAL FIRE HAZARD. THERE APPEARS TO BE A DEFECT IN THIS ENGINE MODEL. I UNDERSTAND IT IS ALSO PREVALENT IN THE PATHFINDER AND OTHER NISSAN MODELS. WHEN I CALLED MY NISSAN DEALERSHIP THEY SAID THERE WAS NO RECALL ON THIS PROBLEM. NISSAN SAID THEY HAS ISSUED A TECHNICAL BULLETIN ON THIS ISSUE AND FOR CUSTOMER SERVICE RELATIONS THEY WERE FIXING 1994 PATHFINDERS WITH THIS PROBLEM IF THEY HAD 100,000 MILES OR LESS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10041216October 4, 2003AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ELECTRONIC SENSOR/ CONTROL MODULE FOR AIRBAGS HAS TOTALLY FAILED (AIRBAG WARNING LIGHT FLASHING) AFTER JUST OVER 6 YEARS AND LESS THAN 38750 MILES OF USAGE OF THE 1997 NISSAN QUEST GXE WHICH WAS BOUGHT IN MARCH 1997. IT COST ABOUT $640.00 IN REPLACING THE MODULE FROM THE NISSAN DEALER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10034179October 1, 2003ELECTRICAL SYSTEM
THE VEHICLE WAS BEING OPERATED WITH THE A/C ON, CAR CHARGER PLUGGED IN AND THE RADIO ON. WHILE DRIVING 80 MPH IN THE PASSING LANE. WHEN THE CONSUMER PUT A CD INTO THE CD CHANGER THE VEHICLE LOST ALL POWER. THE CONSUMER PARKED THE VEHICLE ON THE SHOULDER OF THE HIGHWAY. TWO HOURS LATER THE VEHICLE COULD BE RESTARTED. *AK *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040970September 30, 2003VEHICLE SPEED CONTROL
VEHICLE STOPPED WITH FOOT ON BRAKE. WITHOUT WARNING VEHICLE SURGED FORWARD INTO REAR END OF VEHICLE IN FRONT. THE IDLE WAS RACING SO FAST THAT THE BRAKE WAS UNABLE TO HOLD THE VEHICLE. IDLE KEPT RACING UNTIL THE VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN. CAR HAD BEEN EXPERIENCING INTERMITTENTLY SIGNIFICANT FORWARD SURGES WHEN THE A/C COMPRESSOR KICKED ON. THE PROBLEM WAS REPORTED TO NISSAN SEVERAL TIMES. ALL TIMES THE DEALER ADVISED THAT THE TECHNICIAN COULD NOT REPRODUCE THE PROBLEM.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10040998September 30, 2003FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ON NOV 21, 2002 I WAS INVOLOVED IN A VERY LOW IMPACT ACCIDENT IN WHICH MY 2001 NISSAN QUEST VEHICLE REAR ENDED A 98 MERCURY MARQUIS. MY AIR BAGS DID NOT EVEN DEPLOYED INDICATIVE OF THE LOW IMPACT NATURE OF THE ACCIDENT HOWEVER, UPON IMPACT THE QUEST IMMEDIATELY CAUGHT FIRE. I WAS UNINJURED IN THE ACCIDENT BUT THE VEHICLE WAS TOTALLY DESTROYED. IT WAS RECOMMENDED TO ME BY MR. NICK PERRONE, A FORENSIC ACCIDENT INVESTIGATOR, THAT I CONTACT THE NHTSA IN REGARDS TO THE NISSAN RECALL INVOLVING 93-98 QUEST FUEL TANK LINE. HE FEELS THAT THE ACCIDENT IN WHICH I WAS INVOLVED IN MIGHT BE RELATED TO THIS RECALL AND THAT IT BE INVESTIGATED AND PERHAPS EXTENDED TO THE 2001 YEAR MODELS.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10040481September 24, 2003STRUCTURE:BODY:DOOR
WHEN TRYING TO OPEN BOTH SLIDING DOORS THEY WOULD NOT OPEN COMPLETELY. OWNER MADE CONTACT WITH THE DEALERSHIP. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039505September 24, 2003ELECTRICAL SYSTEM
2004 NISSAN MAXIMA SL 3.5L V6 CURRENTLY FOUR FAILURES UNDER VARYING CONDITIONS CAUSE THE VEHICLE COMPUTER TO GO INTO "SAFE MODE", FLASH VDO AND CHECK ENGINE LIGHTS, AND IMMEDIATELY LOSE POWER, REDUCING SPEED TO APPROXIMATELY 20MPH. AUTHORIZED DEALER HAS REPAIRED EACH TIME AND EACH TIME REPORTED FIXED. NISSAN NORTH AMERICA RESTATES SAME, REFUSES TO REPLACE UNDER VA LEMON LAW. CAR OWNED 5 MONTHS, FOUR FAILURES, EACH OF WHICH COULD HAVE KILLED ME, MY FAMILY, OR FELLOW COMMUTERS. THIS CAR TRAVELS APPROXIMATELY 100 MILES PER DAY INTO DC FROM ASHBURN AS WELL AS SERVING FOR TRIPS AND AROUND-TOWN GENERAL FERRYING. NISSAN DOES NOT CARE ABOUT THE SAFETY OF MY FAMILY, FRIENDS, AND THOSE AROUND US. MULTIPLE INCEDENTS, NO FATALITIES - YET, NOR PROPERTY DAMAGED - YET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10042540September 23, 2003UNKNOWN OR OTHER
PROBLEMS WITH 2004 NISSAN QUEST.*MR THE CONSUMER WAS NOT ABLE TO USE THE FRESH AIR SETTING IN THE VEHICLE. THE COOL AIR FROM THE OUTSIDE BECAME HEATED BY THE ENGINE THUS CAUSING WARM AIR TO ENTER THE CABIN OF THE VEHICLE INSTEAD OF COOL AIR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039411September 23, 2003VISIBILITY:WINDSHIELD
MINIVAN: 2004 NISSAN QUEST THE REFLECTION OF THE DASHBOARD ON THE FRONT WINDOW OBSTRUCTS THE DRIVERS VIEW. THIS REFLECTION IS SO CLEAR THAT YOU CAN EVEN SEE THE COLOR OF THE DASHBOARD IN THE REFLECTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039277September 22, 2003EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE STOPPED WITH FOOT ON BRAKE. A/C COMPRESSOR KICKS ON AND VEHICLE'S IDLE STARTS TO RACE SO FAST THAT THE BRAKE DOES NOT HOLD THE VEHICLE WHICH CAUSES THE VEHICLE TO REAR-END THE VEHICLE IN FRONT. IDLE KEPT RACING UNTIL VEHICLE WAS SHUT OFF. WHEN RESTARTED THE IDLE WAS BACK DOWN. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039255September 21, 2003ELECTRICAL SYSTEM
REAR SLIDING PASSENGER DOOR SAFETY MECHANISM FOR DETECTING LIMBS/ETC. DOES NOT FUNCTION TO PROVIDE SAFETY. THIS MECHANISM FORCEFULLY PUSHED A 130 LB ADULT THAT WAS APPLYING SIGNIFICANT PRESSURE TO STOP THE DOOR, BEFORE HITTING A 2 YR OLD CHILD. ADULT UNABLE TO PREVENT DOOR FROM CLOSING, HAD TO PULL CHILD OUT OF HARM IN ADDITION TO SELF. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10039168September 19, 2003STRUCTURE:BODY:DOOR
I HAVE A 2001 NISSAN QUEST, SINCE I RECEIVED THE VEHICLE FROM THE DEALER IN MARCH OF 2001,THE DRIVER SIDE SLIDING DOOR KEPT JAMMING ANYWHERE FROM 1 TO 3 DAYS AT A TIME, AND WOULD UNLOCK AT TIMES WHILE I WAS DRIVING, THE PASSENGER SLIDING DOOR WINDOW WOULD POP OPEN WHEN YOU CLOSED THE DOOR. I FINALLY TOOK THE AUTO TO WESTBURY NISSAN ON 10/07/2002 REGARDING THIS PROBLEM WHILE I WAS COVERED UNDER THE WARRANTY,THEY CHARGED ME $23.70 FOR THE REPAIR OF THE PASSENGER SIDE SLIDING DOOR WINDOW WHICH WORKED FOR ONLY TWO WEEKS AND I FINALLY TAPED THE LOCK SHUT. NOW THE DRIER SIDE SLIDING DOOR JAMMED AGAIN ON 9/14/03 AND THIS TIME THE OUTSIDE SLIDING DOOR HANDLE BROKE OFF IN MY HAND. DEALER WANTS $300. TO REPAIR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10034372September 15, 2003EXTERIOR LIGHTING:TAIL LIGHTS
THE REAR LAMP SOCKET COMES ON AND OFF INTERMITTENTLY DUE TO METAL SEPARATING FROM PLASTIC SOCKETS, WHICH CAUSED THE REAR LIGHTS TO FAIL. *AK THE VEHICLE EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 96V253004, BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. CONSUMER FEELS IF THE VEHICLE WAS NOT PRODUCED IN NUMERICAL ORDER, THEN HOW COULD THEY GO BY THE VIN. *PH *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038753September 12, 2003TIRES:TREAD/BELT
I RECENTLY EXPERIENCED COMPLETE AND PARTIAL TIRE WALL SEPARATION ON 3 OF 4 CONTINENTAL TOURING CONTACT A/S P215/65R-16 TIRES DURING ONE 1200 MILE TRIP. THE TIRE WALL SEPARATION OCCURRED ON MY 2002 NISSAN QUEST WHICH HAD ONLY 9500 MILES ON THE VEHICLE. THE THREE TIRE WALL SEPARATIONS OCCURRED SUDDENLY WHILE DRIVING AT HIGHWAY SPEED RESULTING IN TWO NEAR-SERIOUS ACCIDENTS AND COLLISIONS. UPON INSPECTION BY A NISSAN SERVICE CENTER AND LOCAL TIRE DISTRIBUTOR, TWO TIRES WERE FOUND TO HAVE VERY OBVIOUS AND TOTAL TIRE WALL SEPARATION AND ONE TIRE WAS FOUND TO HAVE PARTIAL SEPARATION. THERE WAS NO INDICATION OF ANY TIRE PUNCTURES OR OBVIOUS DAMAGE THAT MAY HAVE CAUSED THE TIRE WALL SEPARATIONS. DESPITE THE VEHICLE BEING UNDER FACTORY WARRANTY, THE DEALERSHIP WAS UNWILLING TO ASSUME ANY RESPONSIBILITY ASSOCIATED WITH CONTINENTAL TIRE FAILURE. UPON CONTACTING THE CONTINENTAL CUSTOMER SERVICE HOTLINE, CONTINENTAL TIRE WAS UNWILLING TO OFFER ANY FORM OF REIMBURSEMENT FOR THE DEFECTIVE TIRES THAT LEFT ME STRANDED IN TWO STATES BECAUSE THE REPLACEMENT TIRES WERE REPLACED WITH NON-CONTINENTAL TIRES AND REPLACED AT AN UNAUTHORIZED CONTINENTAL DEALER. THE ONLY COMPROMISE THAT THEY WERE WILLING TO MAKE WAS TO REPLACE THE DEFECTIVE TIRES WITH ANOTHER CONTINENTAL BRAND TIRE IF AN AUTHORIZED CONTINENTAL TIRE DEALER VERIFIED THE TIRE WALL SEPARATION. DUE TO THE OBVIOUS DEFECTIVENESS OF THIS BRAND OF CONTINENTAL TIRES, I WAS UNWILLING TO JEOPARDIZE MY FAMILY'S SAFETY BY PLACING ANOTHER CONTINENTAL BRAND TIRE ON MY VEHICLE. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038653September 10, 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2000 NISSAN QUEST. THE ACCELARATOR PEDAL STICKS AND WHEN YOU PRESS ON THE ACCELARTOR THE CAR MOVES WITH A JERK.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037560September 9, 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKING. THIS HAS HAPPENED ON TWO OR MORE OCCASIONS. I HAVE NOT BEEN BACK TO THE DEALERSHIP YET BECAUSE I DON'T WANT THEM WASTING MY TIME WITH TELLING ME THAT THIS IS A MAINTENANCE PROBLEM AS THEY HAVE TOLD SO MANY OTHERS HERE IN THIS COLUMN. THIS IS DEFINETLY A DEFECT AND REQUIRES AN INVESTIGATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0