Nissan Quest Complaints

2,121 consumer complaints on file.

#10069519January 15, 2004
ENGINE AND ENGINE COOLING
THERE IS A FOUL SMELL THAT COMES FROM MY AIR CONDITION VENTS IN MY VEHICLE; NISSAN NORTH AMERICA REFUSES TO ADMIT TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069580January 15, 2004
VISIBILITY
SLIDING SIDE DOOR DOES NOT SAY BACK (LOCK) WHEN OPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069620January 15, 2004
EXTERIOR LIGHTING
BOTH HEADLIGHTS WILL NOT ILLUMINATE. THE PROBLEM IS NOT THE FUSE AS WHEN YOU PUSH THE WIRES CONNECTED TO THE LIGHTS, THEY WILL ILLUMINATE. AS SOON AS THERE IS ANY VIBRATION THEY GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069677January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
SINCE APRIL 7, 2003, I HAVE TAKEN MY CAR IN FOR A NOISE IN THE DRIVE SYSTEM. IT WAS SUPPOSEDLY FIXED AT THAT TIME HOWEVER, I HAVE SINCE BEEN BACK 6 ADDITIONAL TIMES TO FIX THE SAME PROBLEM BUT THEY CREATED NEW PROBLEMS. I CALLED NISSAN CONSUMER THEY ORDER THAT THE CAR GET A NEW TUNE UP ALTHOUGH I HAD ONE IN NOVEMBER AT NO CHARGE TO ME. I HAVE HAD MY FUEL INJECTION WORK DONE 3 TIMES SINCE NOVEMBER. THE CAR IS STARTING TO ACT UP AGAIN WITH THE NOISE IN THE DRIVE SYSTEM AND AGAIN ACTING LIKE IT WANTS TO SHUT OFF. I HAVE HAD IT. PLEASE SEND GUIDANCE AS TO WHAT I COULD DO TO GET RID OF THIS LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069968January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
MY QUEST WOULD TAKE A LONG TIME TO GET HEAT INTO THE INTERIOR. RECENTLY IT STARTED OVERHEATING AS WELL. I REPLACED THE THERMOSTAT, BUT ALL THE INSTRUCTIONS SAY TO INSTALL THE THERMOSTAT SO THE SPRING IS FACING TO THE INSIDE OF THE ENGINE. HOWEVER, THE T'STAT LISTED FOR THIS VEHICLE WILL NOT FIT WITH THE SPRING TO THE INSIDE OF THE ENGINE; AND THE ORIGINAL T'STAT (I DON'T THINK IT HAS EVER BEEN REPLACED - IT HAD NISSAN ON IT) WAS INSTALLED WITH THE SPRING END FACING THE HOSE END. SO I INSTALLED A SHORTER T'STAT SO THE SPRING WOULD FIT TOWARD THE ENGINE. NOW THE INTERIOR GETS HEAT QUICKLY, BUT THE ENGINE STILL OVERHEATS. THE RADIATOR CAP HAS BEEN REPLACED, AND THE COOLING SYSTEM FLUSHED. THE PROBLEM EPRSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070045January 15, 2004
AIR BAGS, UNKNOWN OR OTHER, SUSPENSION, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN, EQUIPMENT:ELECTRICAL
WEIRD ELECTRICAL PROBLEMS,I HAVE TAKEN TO 2 DIFFERENT PEOPLE, 1 OF WHICH SPECIALIZES IN TRANSMISSIONS, THE PROBLEM IS THAT WHEN THE VEHICLE IS WARMED UP THE TRANSMISSION DOESN'T KNOW WHAT GEAR IT IS IN, ON INITIAL INVESTIGATION THE PROBLEM APPEARS TO BE THE TROTTLE POSITION SENSOR BUT THAT WAS REPLACED AND STILL NO FIX. THEY HOOKED UP COMPUTERS TO THE CAR WHILE DRIVING AND SAY THE COMPUTER DOESN'T READ THE TPS BEING OPERATIVE DURING DRIVING BUT NO PROBLEMS CAN BE FOUND WITH THE WIRING AND COMPUTER BOARD. WHEN THE ENGINE TRANSMISSION STARTS TO MESS UP THE LOCKS START TO LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, THE CHECK ENGINE LIGHT IS ON AND THE OVERDRIVE LIGHT BLINKS OFF AND ON. AT ONE TIME THE AIR BAG LIGHT COME ON FOR NO REASON IT WAS CHECKED AND PROBLEM FOUND. THE SLIDING DOOR LATCH BROKE WITHIN A COUPLE OF MONTHS OF BUYING. THE BACK WINDSHIELD WIPER MOTOR WOULD ALSO COME ON BY ITSELF, WE ENDED UP TAKING THE FUSE OUT FOR THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070046January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
WILL START, RUN 5 MINUTES THEN DIE. THE WIRING TO THE RADIATOR FAN FUSE BOX IS BURNT. TOOK IT TO NISSAN DEALER WHO REPLACED THE BURNT WIRES, COST $75. THEY SAID THE ENGINE WIRING NEEDED REPLACED. I CALLED A DEALER NEAR HOME AND THEY SAID IT WOULD COST $3000 TO FIX THIS. THIS IS HALF OF WHAT THE CAR IS WORTH. WE HAVE REPLACED THE FUEL FILTER, FUEL PUMP, AND IGNITION COIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070148January 15, 2004
STRUCTURE, AIR BAGS, FUEL SYSTEM, GASOLINE
INVOLVED IN A LOW IMPACT AUTO ACCIDENT (PROBABLY LESS THAN 40 MPH BECAUSE AIR BAGS WEREN'T EVEN DEPLOYED, NO INJURIES WHATSOEVER SUSTAINED BY MYSELF AND OTHER DRIVER, MINISCULE DAMAGE TO OTHER VEHICLE) IN 11/01. IMMEDIATELY CAR WAS ON FIRE WHICH RESULTED IN TOTAL LOSS OF VEHICLE. ALLEGING THAT THE NISSAN QUEST IS INHERENTLY UNSAFE DUE TO POOR FRONTAL DESIGN OF VEHICLE (SEE RESULTS OF INSURANCE INSTITUTE FOR HIGHWAY SAFETY CRASH TEST RESULTS) - THIS IS RESULT OF MINIVAN CATCHING FIRE SO EASILY AND RAPIDLY. ATTEMPTS TO RESOLVE MATTER WITH NISSAN IGNORED (ASKED FOR REPLACEMENT OF ITEMS LOST IN CAR/AMT NOT COVERED BY GAP INSURANCE, APPROX. $5000 TOTAL). NOW WILL SEEK RECOVERY OF FUNDS VIA LAWSUIT.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10070416January 15, 2004
AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
ENGINE LIGHT ON - COMPUTER CODE: ANTI-KNOCK SENSOR ESTIMATED REPAIR @$350. DID NOT REPAIR; RESET SYSTEM, LIGHT DID NOT REAPPEAR FOR 3,000 MILES, RESET AGAIN. DOOR LOCKS INTERMITTENT PROBLEM, ESP. WITH SLIDER. AIRBAG LIGHT FLASHING, CANNOT AFFORD REPAIR. READ LIGHT BURNING OUT BULBS (TWICE WITHIN 3 MOS.) AFTER MARKET REPAIR CAUSED DIFFERENT PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070593January 15, 2004
FUEL SYSTEM, GASOLINE
THE INTERIOR OF VAN WOULD FILL WITH A GAS ODOR. IT ALSO HAD A GAS LEAK WHEN THE TANK WAS FILLED. I HAD IT CHECKED OUT AT THE DEALER AND THEY INFORMED ME THAT IT WAS RELATED TO A MANUFACTURER'S RECALL OF THE FUEL FILLER VENT HOSE. THEY REPAIRED IT AND REPLACED THE VENT HOSE, BUT THE ODOR CONTINUED. I TOOK IT BACK FOR A SECOND TIME BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH IT. THE GAS ODOR WOULD COME ON MAINLY WHEN THE A/C WAS ON. I CONTACTED CUSTOMER SERVICE AT THE DEALER AND ALL THEY COULD TELL ME IS THAT THEY COULD NOT FIND ANYTHING WRONG. 1 YEAR LATER AFTER LIVING WITH THIS GAS ODOR MY VAN EXPLODED AND THE ENTIRE ENGINE BURNED. I'VE CALLED NISSAN AND ALL THEY CAN TELL ME IS THAT THE VEHICLE IS NOT UNDER WARRANTY ANYMORE AND THE FIRE IS NOT RELATED TO THE RECALL BECAUSE IT WAS ONLY THE VENT HOSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10070669January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AS HAS HAPPENED TO CLOSE TO 100% OF QUEST/MERCURY VILLAGER OWNERS, I HAVE CRACKED MANIFOLDS, MISSING MANIFOLD STUDS, AND SEVERAL BROKEN MANIFOLD STUDS. THIS RESULTS IN POOR STARTS, EXHAUST LEAKS, AND A NOTICEABLE "CLACKING" (EXHAUST LEAK) UPON ACCELERATION. MY VEHICLE HAS 118K MILES. I UNDERSTAND THE LABOR FOR A COMPLETE FIX CAN RUN OVER $1000, WHILE PARTS RUN UNDER $100. I HAVE CONTACTED 1-800-NISSAN1 WITH THIS ISSUE AND THE OPERATOR WAS AWARE OF THIS VERY COMMON, SERIOUS PROBLEM AND AFFIRMED THAT I WOULD BE CONTACTED WITH ANY POSSIBLE COMPENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068728January 15, 2004
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR DOOR, BOTH SLIDING SIDE DOORS HAVE A RECURRENG RATTLES,SQUEAKS AND CLUNKS. NOTICED THE PROBLEM AFTER DRIVING THE VEHICLE A FEW MILES, DEALER TRY TO FIXED, BUT AFTER A FEWS DAYS THE PROBLEM COME BACK. I WANT THE NISSAN TO REPLACE THE VEHICLE, I'M CONVINCED THE PROBLEM WILL NOT GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053280January 15, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE HAD A CONTINUING PROBLEM WITH THE REAR SLIDING DOORS ON MY NEW 2004 NISSAN QUEST. WHAT STARTED AS AN EXCESSIVE AMOUNT OF RATTLING OF THE REAR DOORS HAS ESCALATED TO THE POINT WHERE THE DOORS DO NOT FUNCTION PROPERLY. I'VE TAKEN THE QUEST IN TO HAVE THE DOORS ADJUSTED FIVE TIMES AT THE LOCAL NISSAN DEALER AND THE DOORS CONTINUE TO RATTLE. THE LOCAL NISSAN DEALER WAS ACTUALLY ABLE TO STOP THE DRIVER'S SIDE DOOR FROM RATTLING, BUT THIS RESULTED IN A DOOR NOT ABLE TO BE OPENED USING THE EXTERIOR HANDLE, YOU HAD TO USE THE KEY-FOB OR INTERIOR SWITCHES (NOT ACCEPTABLE IN A $33,000 AUTOMOBILE). THE CAR WAS BROUGHT BACK IN FOR SERVICE AND WHILE THE DOOR NOW OPERATES (SORT OF SEE BELOW), THE RATTLING IS BACK. THE LOCAL NISSAN DEALER WHERE I BOUGHT THE CAR DOES NOT KNOW WHAT ELSE TO DO WITHOUT INPUT DIRECT FROM NISSAN - I HOPE THEY ARE WORKING ON A SOLUTION TO THE QUESTS SLIDING DOOR PROBLEMS! THE PROBLEMS WITH MY VEHICLES REAR SLIDING DOORS CONTINUE TO GET WORSE. ON WEDNESDAY, JANUARY 14, 2004 I HAD A PROBLEM WITH BOTH SLIDING DOORS; NEITHER WAS ABLE TO BE CLOSED. MILES FROM HOME IN SUBZERO WEATHER WITH A CAR WHOSE SIDING REAR DOORS WOULD NOT CLOSE BET YOU CAN IMAGINE HOW HAPPY I WAS. THANK GOD I FIGURED OUT HOW TO OPERATE THE DOORS MANUALLY. THIS STORY ONLY GETS WORSE! AFTER MANUALLY CLOSING THE DOORS, I SWITCHED ON THE DOORS AGAIN FOR ELECTRICAL OPERATION AND COMMENCED MY TRAVEL TOWARDS HOME; IMAGINE MY HORROR WHEN TRAVELING DOWN THE ROAD AT ABOUT 45 MPH TO HAVE THE PASSENGER SIDE REAR SLIDER OPENED UP ALL ON ITS OWN. CAN YOU IMAGINE WHAT MIGHT HAVE OCCURRED IF I HAD HAD MY YOUNG 9 YEAR OLD DAUGHTER IN THE BACK. HORROR DOESN'T COME CLOSE TO BEING AN ADEQUATE DESCRIPTION. NISSAN HAS RELEASED AN INFERIOR AND UNSAFE PRODUCT FOR SALE TO AN UNSUSPECTING PUBLIC. THIS CAR IS A DISASTER WAITING TO HAPPEN, AND SO FAR NOTHING HAS BEEN DONE TO CORRECT THE SITUATION. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054227January 15, 2004
LATCHES/LOCKS/LINKAGES, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SIDE POWER SLIDING DOOR WILL NOT STAY CLOSED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053869January 13, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053070January 13, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MIL LIGHT CAME ON & FLASHES, THERE WAS NO ACCELERATION AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052933January 12, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1. DRIVER DOOR LOCK WILL NOT OPEN AT LEASE ONCE A DAY. REPLACED ACTUATOR BY DEALER ON 6/14/00, WORKED FOR ABOUT A YEAR THEN STARTED DOING SAME THING AGAIN PLUS. 2. SLIDING DOOR OPENS AND THE AJAR LIGHT COMES ON DAILY OR WHENEVER A BUMP IN THE ROAD IS HIT. 3. REAR DOOR HAS TO BE OPENED AND HAS TO BE MANUALLY RESET FOR ALL THE DOORS TO LOCK. THE NUMBER OF FAILURES, 1890 IS AN ESTIMATE, EVERY TIME I DRIVE THIS CAR, WHICH BELONGS TO MY WIFE THE DOORS ACT AS DESCRIBED, MY WIFE HAS BEEN COMPLAINING SINCE 1998. THE DEALER SUGGESTED REPLACING THE LOCKS, BUT AFTER READING SEVERAL OF THE OTHER COMPLAINTS FROM THIS SITE, I FEEL THAT THIS WOULD NOT FIX THE PROBLEM. THANK FOR YOUR HELP. WAYNE PLAISANCE *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048754January 12, 2004
STRUCTURE:BODY:DOOR
CONSUMER COMPLAINED ABOUT SLIDING DOOR PROBLEM. *AK THE DOOR IS SUPPOSE TO RETURN TO OPEN POSITION IF THERE'S A PERSON OR OBJECT IN THE WAY. THE DOOR IS DOING TOTAL OPPOSITE OF THAT. MECHANIC STATED THE DOOR IS HEAVY AND WOULD BE HARD TO REPAIR WITHOUT USING FORCE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052851January 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWN AN SL PURCHASED IN OCT 2003. THERE HAS BEEN ONE CONTINUAL PROBLEM AND THREE NEW PROBLEMS RECENTLY. FIRST THE NEW PROBLEMS: THE PAST 2 WEEKS TEMPS HAVE BEEN IN SINGLE DIGITS AND THERE HAS BEEN NO SNOW OR RAIN. I HAVE HAD TO KEEP CAR IN DRIVEWAY. DURING THESE PAST WEEKS I'VE EXPERIENCED THREE PROBLEMS, ONE OF WHICH INFURIATED ME. FIRST TWO ITEMS - PASSENGER WINDOW WILL NOT OPEN AND CAR DOES NOT 'BEEP' WHEN I LOCK FROM REMOTE (WHICH MAKES ME HAVE TO TURN BACK AND DOUBLE CHECK THE DOORS ONLY TO FIND IT HAS INDEED LOCKED)- ARE ANNOYING AND I ATTRIBUTED THEM TO THE TEMPERATURE. THE THIRD PROBLEM OCCURRED YESTERDAY: PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT CLOSE ONCE OPENED. IT WOULD BEEP, SLIDE ALMOST CLOSED, THEN OPEN RIGHT UP AGAIN. I COULD NOT FORCE IT TO REMAIN CLOSED. THIS HAPPENED IN A GROCERY STORE PARKING LOT, TEMPERATURE WAS -1 DEGREES, CAR HAD A COUPLE HUNDRED DOLLARS WORTH OF PURCHASES INSIDE, AND I HAD MY VERY YOUNG CHILD WITH ME. AFTER CHECKING MANUAL AND SPEAKING WITH PEOPLE AT THE NISSAN DEALERSHIP (NEITHER OF WHICH WERE HELPFUL, TO BE HONEST) I TRIED CLEANING THE TRACKS AROUND DOOR. THERE WAS NO ICE, DIRT, SAND, ETC. AND STILL THE DOOR WOULD NOT CLOSE. I WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO MANUAL OVERRIDE WHICH WOULD HAVE ALLOWED ME TO CLOSE THE DOOR. LATER IN THE DAY AFTER THE CAR HAD BEEN IN THE SUN A FEW HOURS, MY HUSBAND WAS ABLE TO GET THE DOOR CLOSED ENOUGH TO GRAB AND LOCK IT. THIS DOOR ISSUE IS UNACCEPTABLE. WE HAVE THREE YOUNG CHILDREN AND PURPOSELY BOUGHT THIS CAR FOR IT'S RELIABILITY AND SAFETY. THERE WAS NOTHING RELIABLE NOR SAFE ABOUT WHAT HAPPENED TO US YESTERDAY. ANOTHER PROBLEM: A CREAKING, SQUEAKY NOISE COMES FROM THE BACK OF THE VAN WHILE DRIVING. SOUNDS LIKE AN OLD SCHOOLBUS. DEALERSHIP HAS NO IDEA OF CAUSE. WERE TOLD TO BRING VAN IN FOR SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053736January 9, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER HAD PROBLEMS TRYING TO REOPEN THE AUTOMATIC SLIDING PASSENGER DOOR FROM THE INSIDE/OUTSIDE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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