Nissan Quest Complaints

2,121 consumer complaints on file.

#10062118March 13, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER SLIDING DOORS RATTLE SEVERLY AND DO NOT CLOSE PROPERLY. SOMETIMES THE LATCH IN THE DOOR STICKS IN THE CLOSED POSITION AND WILL NOT ALLOW THE DOOR TO CLOSE AND LATCH. BACK HATCH OPENS ON ITS OWN. THIS HAS HAPPENED 4 TIMES, ONCE AS WE WERE BACKING OUT OF THE GARAGE AND IT RIPPED OFF THE COVER OVER THE LICENSE PLATE LIGHTS. SOMETIMES THE IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION. THE KEY WILL NOT COME OUT OF THE IGNITION IF THE SWITCH IS NOT IN THE OFF POSITION. THE VEHICLE HAS BEEN IN FOR SERVICE FOR THESE ISSUES 3 TIMES WITH NO SUCCESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065301March 11, 2004
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EQUIPMENT, STRUCTURE:BODY:ROOF AND PILLARS, WHEELS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060893March 10, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO/CD/DVD IS ON AND DISPLAYED ON THE MONITOR HOWEVER, NO SOUND CAN BE HEARD FROM SPEAKERS. THE PROBLEM DOES NOT OCCUR WHILE DRIVING BUT, AFTER THE MOTOR HAS BEEN TURNED OFF FOR A PERIOD OF TIME. WHEN THIS OCCURS, I'VE FOUND IF THE ENGINE IS TURNED OFF AND ON SEVERAL TIMES THE SOUND WILL WORK. THE PROBLEM HAS NO PREDICTABILITY. THE DEALER HAS NOT OBSERVED THE PROBLEM YET. THEY DID ADMIT THAT THERE HAS BEEN ISSUES WITH THE AM HOWEVER, THIS OCCURS WITH FM AS I DON'T LISTEN TO AM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061813March 10, 2004
EQUIPMENT, EQUIPMENT:MECHANICAL
WHEN YOU PUT YOUR FOOT ON THE ACCELERATOR & TRY TO PRSS ON IT...THE ACCELERATOR WILL STICK. ITS LIKE IT DOSENT WANT TO GO DOWN UNTILL YOU PRESS REAL HARD. I HAVE HAD THIS PROBLEM ONCE BEFORE WITH THIS VAN. I TOOK IT TO THE DEALERSHIP THEY REPAIRED THE PROBLEM AT MY EXPENSE...AND THIS IS THE SECOND TIME THAT THIS HAS OCCURED. I AM AFFRAID THAT EVENTUALLY THE ACCELERATOR WILL STICK WHILE I AM DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061478March 5, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AND TURNING TO THE LEFT SIDE OF THE ROAD CONSUMER HIT A POT HOLE, AND BOTH AIR BAGS DEPLOYED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060430March 4, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SIDE DOORS OPEN WHILE DRIVEING WHEN OUTSIDE TEMP IS BELOW 30 DEGREES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060285March 3, 2004
EXTERIOR LIGHTING:HEADLIGHTS
I'M THE OWNER OF 2000 NISSAN QUEST , MY CAR STARTING GIVE ME A PROBLEM LAST MONTH WHEN THE RIGHT SIDE HEADLAMP ITS WENT OUT [FAILURE] , I DID FOUND OUT ITS SOMTHING WORNG WITH THE SOCKET , IF I USED MY HAND HOLD THE SOCKET THE LIGHT WILL CAME ON. NOW EVERYNIGHT IF I HAVE TO DRIVE AT NIGHT I HAVE TO OPEN THE HOOD AND USED MY HAND TO HOLD THE SOCKET SO THE LIGHT WILL COME ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057658February 26, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING AT ANY SPEED PASSENGER'S SIDE AUTOMATIC DOOR OPENED. WHEN THE DOOR OPENED IT WOULD NOT CLOSE OR LATCH. FORTUNATELY CONSUMER'S CHILD AT THAT MOMENT WAS NOT IN THE VEHICLE. *AK ROPE WAS USED TO HOLD THE DOOR CLOSED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058947February 25, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DUE TO THE ACCELERATOR PEDAL STICKING, IT HAS BEEN NECESSARY TO CLEAN THE THROTTLE BODY ON TWO OCCASIONS. I CONSIDER THIS PROBLEM A SAFETY ISSUE AS THE VEHICLE LURCHES FORWARD WHEN SUFFICIENT PRESSURE IS APPLIED TO THE PETAL THAT WILL OVERRIDE THE STUCK THROTTLE. THE FORWARD LUNGE WILL BECOME ACUTE IF CLEANING IS DELAYED. I EXPERIENCED THE PROBLEM ALMOST IMMEDIATELY AFTER THE 36 MONTH WARRANTY PERIOD HAD EXPIRED (I NOW UNDERSTAND THAT THE WARRANTY PERIOD WAS EXTENDED BUT WITHOUT ANY NOTICE TO THE VEHICLE OWNERS).*AK MY DISAPPOINTMENT IN NISSAN IS: 1.NO NOTICE WAS RECEIVED TO ALERT OWNERS OF A SAFETY ISSUE OF THIS MAGNITUDE. 2.THAT NO RECALL NOTICE WAS RECEIVED TO CORRECT THE PROBLEM AND 3.THAT NO NOTICE WAS RECEIVED TO ADVISE OWNERS THAT THE WARRANTY PERIOD HAD BEEN EXTENDED AND TO BRING THEIR VEHICLE IN FOR A THROTTLE BODY INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058965February 25, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WASHERS WILL NOT SPRAY WATER ONTO THE WINDSHIELD WHEN VEHICLE IS MOVING. THE WATER HITS AT THE BASE OF THE WINDSHIELD. WORKS FINE WHILE VEHICLE IS NOT MOVING. WAS TRAVELING ON INTERSTATE 70 WHEN A TRUCK SPRAYED SLUSH ONTO THE WINDSHIELD. WAS UNABLE TO WASH THE WINDSHIELD. HAD TO PULL OFF THE HIGHWAY IN BAD WEATHER TO CLEAN THE WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058868February 24, 2004
AIR BAGS
1997 NISSAN QUEST. NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED IN THE ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10058801February 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SHORTLY AFTER PURCHASING VEHICLE REAR SLIDING DOORS CREEK AND RATTLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOUR TIMES AND PROBLEM STILL EXHISTS. THE PASSENGER SIDE DOOR LEAKS AFTER IT RAINS AND THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM SO NO FIX HAS BEEN MADE. WINDOWS PERIODICALLY ROLL DOWN ON THEIR OWN AND THE DEALERSHIP STATES IT'S A FEATURE BUT PROBLEM EXHISTS WHEN PRESSING THE AUTOMATIC LOCK FEATURE NOT JUST THE UNLOCKING FEATURE. WHEN CAR IS RUNNING AND A/C IS STARTED A LOUD KICK IN THE ENGINE OCCURS. VAN HAS FAILED TO START AND PART HAD TO BE REPLACED IN THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058802February 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2004 NISSAN QUEST - PASSENGER SLIDING DOOR WOULD NOT CLOSE AFTER REPEATED ATTEMPTS. THIS HAS OCCURED MANY TIMES OVER THE LAST FOUR MONTHS. DEALER HAS TRIED TO FIX TWICE AND HAVE HAD PARTS ON ORDER FOR 27 DAYS IN WHICH WE'VE BEEN WITHOUT THE CAR. ALSO, SLIDING DOORS DO NOT STOP WHEN SMALL CHILDREN GET BETWEEN DOOR AND CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058482February 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
VEHICLE LOCKS AUTOMATICALLY, WITHOUT WARNING. THE VAN HAS LOCKED AUTOMATICALLY BOTH WHEN THE IGNITION WAS ON, AND WHEN IT WAS OFF. ALSO, WHEN USING THE KEY TO MANUALLY OPEN THE DOORS, IT IS DIFFICULT TO GET THE DOORS OPEN ON THE FIRST TRY. THIS IS ON ON-GOING PROBLEM. THIS IS A DANGEROUS CONDITION, ESPECIALLY WHEN ONE CONSIDERS THAT THE SALE OF MINIVANS ARE PRIMARILY TARGETED TO DRIVERS WITH CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047906February 19, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING APPROXIMATELY 25 MPH DRIVER ATTEMPTED TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL, VEHICLE HIT A CURB AND A LIGHT POLE. THEN, VEHICLE ROLLED OVER TWICE. DRIVER SUSTAINED MINOR CUTS AND BRUISES DRIVER AND WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT.*AK *MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10058410February 18, 2004
STRUCTURE:BODY:HOOD
MY NISSAN QUEST(2000 MODEL) HAD PAINT CHIPS ON THE HOOD AFTER A YEAR WHEN THE CAR WAS PURCHASED. WHEN WE RELATED THE PROBLEM TO THE DEALER THE COMPANY INSPECTOR CAME OUT TO TELL US THE CAR WAS JUST REPAINTED AND SAID THEY COULDN'T DO ANYTHING ABOUT IT AND TO MAKE MATTERS WORSE THEY DIDN'T EVEN HAVE A RECORD THAT THE CAR WAS REPAINTED! I WAS SO OUTRAGED THAT THEY HAD THE GALL TO LIE TO ME! BASICALLY THE CAR'S PAINT WAS MARRED AND IT WASN'T EVEN TEN YEARS AFTER THE CAR WAS BOUGHT, AND THEY STILL DID NOTHING. I WISH TO WARN OTHER NISSAN DRIVERS THAT THE CUSTOMER SERVICE IS UNRELIABLE AND SHOULD NOT BE RELIED UPON. THAT IS ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058296February 16, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I RECENTLY PURCHASED A 2004 NISSAN QUEST, ONE WEEK AFTER OWNERSHIP THE PASSENGER SIDE POWER DOOR BEGAN AND HAS CONTINUED TO RATTLE, THE VAN HAS BEEN TO THE DEALERSHIP WITH NO POSITIVE RESULTS, THE DEALER STATES THAT THERE IS "NO FIX" FOR THE PROBLEM YET ALTHOUGHT THEY ACKNOWLEDGE THE PROBLEM EXISTS, MORE SERIOUSLY, THREE TIMES THE VAN HAS FAILED TO SHIFT PROPERLY, UPON A DEAD STOP THE VAN IS STUCK IN A HIGH GEAR 3RD, 4TH, OR OVERDRIVE. ACCELERATION IS ALMOST IMPOSIBLE AND UNSAFE AS I AM UNABLE TO BRING THE VAN UP TO SPEED WITH THE GAS PEDAL FULLY PRESSED! THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM SO IT CONTINUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057967February 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON UNTIL VEHICLE WAS TURNED OFF. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED A SENSOR. TWO DAYS LATER ENGINE CHECK LIGHT REAPPEARED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057328February 10, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:DOOR, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE INTERIOR LIGHTS ILLUMINATED AS THE AUTOMATIC, REAR PASSENGER SIDE DOOR SUDDENLY STARTED TO OPEN. *PH VEHICLE ALSO HAVING PROBLEMS WITH RADIO EQUIPMENT BEING INOPERATIVE, WINDSHIELD WIPERS , AND TRANSMISSION MAKING A WHINING NOISE.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056803February 9, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT THIS 2004 NISSAN QUEST SE ON SEPTEMBER 18, 2003 AND TOOK A ROAD TRIP VISIT MY DAUGHTER 1300 MILES AWAY FORM MY HOME. DURING THE TRIP, WE NOTICED AIR INFILTRATION FROM THE PASSENGERS DOOR AND THE RIGHT SIDE SLIDING DOOR. IN ADDITION TO THE AIR LEAKS, THE RIGHT SLIDING DOOR AND THE REAR HATCH RATTLED, SOMETIMES CONSTANTLY AND OTHER TIMES WHEN PASSING OVER IRREGULARITIES IN THE PAVEMENT. I TOOK THE VAN TO THE DEALER ON NUMEROUS OCCASIONS AND IT STILL IS NOT FIXED. THIS SINCE THESE ARE POWER DOORS I WOULD EXPECT THAT THERE IS A POSITIVE LATCH UPON CLOSING, HOWEVER I WAS ASKED IF I STOPPED AND CYCLED THE DOOR. I HAVE FOUND THE SIDE DOORS AND REAR HATCH TO BE NOT LATCHED TIGHTLY ON AT LEAST SIX OCCASIONS. IN ADDITION, THE POWER SLIDING DOORS DO NOT ALWAYS OPEN FROM COMMANDS TO THE DOOR HANDLE. ON ONE VISIT, THE DEALER REPLACED THE MASK, OTHER PARTS ON REAR LIFT GATE AND ADJUSTED THE REAR LATCH, AND IT STILL RATTLES. I FOUND THE UPPER TAILGATE STOPLIGHT TO ALSO HAVE LOOSE PARTS INSIDE IT (HAS NOT BEEN FIXED YET). THE RIGHT AND LEFT REAR VENT WINDOWS WERE RATTLING AND FOUND TO BE LOOSE AT THE HINGES. BOTH REAR TAIL LIGHT ASSEMBLIES WERE FOUND TO HAVE LOOSE STRUCTURAL PARTS INTERNALLY. LEFT ONE HAS BEEN REPLACED WITH ONE THAT DON'T RATTLE. HOWEVER, A LOOK AT THE NEW QUESTS ON THE DEALERS LOT FOUND MOST TO ALL TAILLIGHTS RATTLED. DURING THE TRIP THE VAN WAS HARD TO CONTROL AND DRIFTED TO THE LEFT AT HIGHWAY SPEEDS, WHEN I GOT TO MY DAUGHTERS HOUSE I MADE AN APPOINTMENT TO HAVE IT FIXED, A WEEK LATER THEY SUPPOSEDLY ALIGNED IT, BUT IT WAS STILL NOTICEABLE. IN DECEMBER AT MY HOME I TOOK IT IN AGAIN AND THE ALIGNMENT WAS GOOD BUT THE STEERING WAS ABOUT 4 INCHES COCKEYED. WHICH WAS FIXED AT AT A LATER VISIT. I HAVE OWNED TWO NISSAN VEHICLES AT A TIME FOR THE MORE THAN THE LAST DECADE AND THIS DOES NOT REPRESENT MY EXPERIENCES WITH THOSE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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