Mercury Mystique Complaints

1,019 consumer complaints on file.

#552002April 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER IS DISAPPOINTED WITH THE NUMBER (6) OF RECALLS THAT HAVE BEEN ISSUED ON THIS VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552003April 27, 2000
STRUCTURE:BODY, VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SEAT BELTS:FRONT:ANCHORAGE
THE SUNVISOR IS DEFECTIVE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860879April 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CONSUMER CONTACTED DEALER IN REFERENCE TO NHTSA RECALLS 00V075000 AND 99V103000/ MANUFACTURER'S RECALLS 99S14 AND 00203 CONCERNING ABS BRAKES AND HEADLIGHT SWITCH WIRING. DEALER REFUSED TO CORRECT THE RECALL PROBLEMS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551957April 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
PRIOR TO RECALL THE PRESSURE CONTROL VALVE FAILED (00V-075). YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721661April 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER THE "ABS" WARNING LIGHT CAME ON, THE CAR WAS TAKEN TO A DEALER WHO AFTER A FEW DAYS OF INVESTIGATION SAID THAT "MM NEEDS ELECTRIC HCU HARNESS AND MODULE" WITH AN ESTIMATED COST OF $1500 TO REPAIR. IT SEEMS THAT A WIRING HARNESS SHOULD LAST MORE THAT 3 YEARS, ESPICALLY ON A BRAKING SYSTEM. FORD OFFERED TO PICK UP 50% OF THE REPAIR, BUT THE PREMATURE FAILURE OF THE ABS SYSTEM SEEMS TO BE A DESIGN DEFECT THAT SHOULD BE FORD'S RESPONSIBILITY TO REPAIR. FORM COMPLETED BY FRANK P FRANDINA (OWNER'S FATHER) - DAY PHONE 716 632 7200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860615April 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING ALONG ON THE ROAD WHEN IT SUDDENLY STOPPED MOVING. ENGINE WAS STILL RUNNING. TRIED TO SHIFT INTO REVERSE OR DRIVE & VEHICLE FAILED TO MOVE. COULD HEAR IT SHIFTING GEARS. HAD VEHICLE TOWED TO MECHANIC & INFORMED CONSUMER THAT TRANSMISSION WAS SHOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551924April 18, 2000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RIGHT FRONT COIL SPRING BROKE WHILE CONSUMER WAS DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860296April 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, VEHICLE SPEED CONTROL:LINKAGES
WHEN DRIVING AND UPON MAKING A COMPLETE STOP, MASTER CYLINDER WENT OUT, RESULTING IN LOSS OF ALL FLUID, AND CAUSING BRAKE PEDAL TO TRAVEL TO THE FLOORBOARD, RESULTING IN UNWANTED AND UNEXPECTED ACCELERATION. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000751April 12, 2000
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FLEX PIPE BROKEN, FUEL SYSTEM VERY POOR AND IGNITION SYSTEM ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721188April 8, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE WATER PUMP IMPELLER WAS MADE OF PLASTIC AND BROKE UP INTO PIECES CAUSING $2000 IN DAMAGE, BECAUSE THE RESULTING OVERHEATED ENGINE WARPED THE VALVE HEADS. THE CAR NEED TO HAVE THE HEAD REMILLED AND NEW MULTIPLE GASKETS. THE WATER PUMP IMPLELLER IN MY OPINION SHOULD NEVER HAD BEEN MADE OF PLASTIC AND WAS APPARENTLY DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552240April 6, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
CONNECTOR IN HARNESS TO HEAD LAMP SWITCH FAILED PRIOR TO RECALL NOTICE 99V-103. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551700April 4, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ENGINE WIRING HARNESS CAUGHT FIRE. *MJS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#859568April 3, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 55MPH, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. DEALER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#720768March 29, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE COOLING SYSTEM ON THE ENGINE BLOCK HAS BEEN REPLACED BUT IT STILL RUNS HOT. FORD DID A BUYBACK ON ALMOST EVERY V6 MADE IN 1995 BUT MY CAR MODEL. THEY CLAIM THAT THERE HAVE BEEN NO ENGINE BLOCK COMPLIANTS ON MY CAR MODEL. BUT ALL OF THE PEOPLE I KNOW THAT HAVE THE SAME CAR ARE HAVING THE SAME OVERHEATING PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720638March 27, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
TEMP GAUGE STAYS TO RIGHT OF "L" ON GAUGE & CAR SMELLS HOT, DEALER SAYS EVERYTHING IS "NORMAL". FROM PAST EXPERIENCE I KNOW IT'S NOT "NORMAL" FOR A 4CYL. TO RUN HOT. WHAT CAN I DO IF DEALER SAYS THERE'S NOTHING WRONG?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859125March 24, 2000
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING VEHICLE AT HIGHWAY SPEEDS THROTTLE CABLE BROKE, VEHICLE WAS NOT ABLE TO ACCLERATE AND STALLED WHICH COULD HAVE CAUSED A CRASH. DEALER REPLACED THE THROTTLE CABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551448March 20, 2000
SUSPENSION:REAR:SPRINGS
BOTH REAR COIL SPRINGS BROKEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720185March 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720107March 14, 2000
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE TOOK THIS CAR TO THE DEALER IN MAY OF 1999 BECAUSE THE THROTTLE SEEMED TO STICK, THEN BREAK FREE, CAUSING TO CAR TO LURC FORWARD INTO TRAFFIC. THEY KEPT THE CAR BUT IT WOULD NOT REPEAT THE PROBLEM SO THEY ERTURNED IT TO US AND CHARGED US OVER $100. EVER SINCE THE THROTTLE WOULD SOMETIMES FEEL ROUGH IN ABOUT ONE HALF TO ONE INCH OF TRAVEL BUT THEN WOULD BE SMOOTH AS SILK. IN FEB WE TOOK THE CAR IN FOR THE SMOG CHECK AND THE SERVICE PERSON FINISHED THE TEST AND PUT THE CAR IN REVERSE AND IT SAT STILL, THE ENGINE AT IDLE AND IT WOULD NOT MOVE. HE SHIFTED IT BACK AND FORTH THEN SUDDENLY IT SHOT OUT OF THE STALL WITHOUT WARNING. HE SAID HE HAD PUSHED ON THE FOOT PEDAL BUT NOTHING HAPPENED. THEN ON MARCH 14, 2000, I WAS TRAVELING AT A STEADY SPEED OF 50 MILES PER HOUR FOR ABOUT FIVE MINUTES WHEN I DECIDED TO ACCELERATE TO 55, THE THROTTLE STUCK TIGHT. I PUSHED VERY HARD BUT NOTHING HAPPENED FOR ABOUT 20 SECONDS, THEN SUDDENLY IT RELEASED AND MY SPEED INCREASED. AT THIS POINT WE CANNOPT AFFORD TO PAY FORD $100 EVERY TIME WE TAKE THIS IN AND THEY CAN'T FIND ANYTHING. I'M SURE IT IS A THROTTLE PROBLEM. THE SMOG MECHANIC THINKS IT MAY ALSO HAVE SOMETHING TO DO WITH A SWITCH ON THE TRANSMISSION, AS HE SAID WHEN IT DID IT TO HIM HE MOVED THE SHIFT LEVER BACK AND FOR AND PUSHED ON THE FOOT PEDAL AND IT DID NOT INCREASE IN SPEED NOR DID IT MOVE. IS THERE SOME KIND OF RECALL HAVING TO DO WITH EITHER OF THESE PROBLEMS? THE DEALER DOESN'T SEEM TO THINK SO. THANKS FOR YOUR HELP. IT HAS BEEN AND ON GOING THING. WHEN THE PROBLEM OCCURS IT IS WITHOUT WARNING. I HAVE HAD A COUPLE OF SCARY OCCURRENCES. ONCE AT A STOP SIGN I PULLED UP STOPPED SAW THAT IT WAS CLEAR, PRESS ON THE FOOT PEDAL AND NOTHING HAPPENED, THE CAR SAT STILL AT IDLE, NO REVING JUST IDLE. I THOUGHT MY FOOT WAS CAUGHT ON THE CARPET SO I PUSHED AGAIN, STILL NOTHING SO I THOGHT MAYBE THE FLOOR MAT HAD GOTTEN CAUGHT UNDER THE PEDAL, JUST AS I WAS REACHING DOWN TO PULL ON FLOOR MAT CAR SHOT FORWARD. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551321March 13, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
WATER PUMP LEAKS PRIOR RECALL NOTICE (99B-23).YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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