Mercury Mystique Complaints

1,019 consumer complaints on file.

#550546January 22, 2000
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEAD RESTS ARE WOBBLY AND NOT STURDY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550409January 13, 2000
STRUCTURE:BODY:TRUNK LID, SUSPENSION:FRONT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RAIN WATER CONTINUALLY SEEPS INTO THE TRUNK AREA CAUSING DAMAGE TO THE ELECTRICAL SYSTEM, ELECTRICAL SHORT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#535918December 30, 1999
SUSPENSION, STEERING
VEHICLES SHAKE VIOLENTLY AND WILL NOT TURN WHEN IT IS RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854513December 29, 1999
VEHICLE SPEED CONTROL:CABLES
RECALL # 99V194000 FORD/THROTTLE CABLE; OWNER HAS BEEN WAITING FOR RECALL TO BE PERFORMED SINCE AUGUST, 99. DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716585December 29, 1999
AIR BAGS:FRONTAL
ON THIS DAY A TRUCK CUT IN FRONT OF US IN HEAVY TRAFFIC WHERE I HIT HIS BUMPER AND NO DAMAGE WAS DONE TO HIS. BUT MY CAR TOOK DAMAGE FROM THE IMPACT AND MY HUSBAND RECIEVED TRAUMA FROM THE PASSENGER AIRBAG THAT PUT HIM IN THE HOSPITAL FOR FOUR DAYS WITH TRAUMA TO HIS RIGHT EYE. HE WAS IN HIS SEATBELT AND WAS KNOCKED OUT WITH BLOOD TRAUMA TO HIS RIGHTEYE THAT CAUSE PERMANENT NERVE DAMAGE. THE ATTORNEY'S WE HAVE HAD HAS BEEN DISBARRED AND PAIDOFF BY FORD/MERCURY AND THEIR WAS A AIRBAG EXPERT BY THE NAME OF JACK OUT OF LUFKIN TEXAS AND WE NEED HIS REPORT TO BE COMPENSATED FOR THE MALFUCTION OF THE AIRBAGS AND FOR THE COMPANY TO CLAIM RESPONSIBILITY AND PAY FOR THIER ERROR. PRIOR TO THIS MY AIRBAGS HAD BEEN SCHEDULED TO BE REPLACED IN LOUISIANA IN JUL 1997. BUT THE DEALERSHIP RECIEVED MY AIRBAGS OVER 3 MONTHS AFTER I HAD LEFT THE STATE SO THERE WAS SOMETHING WRONG WITH THESE AIRBAGS AND THE COMPANY NEVER NOTIFIED ME OF THE DANGER , PLEASE HELP ME IF I CAN GET THE INSPECTORS REPORT, I WILL BE ABLE TO HAVE THE PROOF TO WIN MY CASE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#716629December 29, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854145December 20, 1999
STRUCTURE:BODY
THERE IS A LEAK ON THE INSIDE OF THE VEHICLE THAT CAUSES DRIVER'S SIDE COMPARTMENT AND PASSENGER'S SIDE COMPARTMENT FLOORS TO BE WET. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549920December 10, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SEATS, SUSPENSION
SERPENTINE BELT BROKE AND WATER PUMP FROZE CAUSING VEHICLE OVERHEATING AND DAMAGE TO ENGINE, AFTER REPLACING ENGINE, BELT AND PUMP VEHICLE IS CONTINUED TO RUN HOT. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853976December 10, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. AFTER REPAIRS, STEERING, BRAKES, AND TRACTION CONTROL WORK PROPERLY. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#715795December 8, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON, INDEPENDENT SERVICE STATION DETECTED POSSIBLE PROBLEM WITH THERMOSTAT. DEALER REPLACED SENSOR, CHARGED $211.00. TWO DAYS LATER LIGHT CAME ON AGAIN. DEALER DETECTED THERMOSTAT, HAD TO ORDER PART AND REPLACED. TWO WEEKS LATER TEMPERATURE 20 DEGREES, CAR TOOK OVER 30 MINUTES TO HEAT UP AND ICE FORMED ON THE INSIDE OF THE WINDSHIELD. WILL TAKE CAR BACK TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715712December 6, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CAR BEING DRIVEN AT AROUND 30MPH, NUMEROUS TIMES, ALL POWER WAS LOST, HIT CURB, HAD NO STEERING, BRAKES, LUCKILY COULD PUT IN NEUTRAL AND RE-START, CRANSKSHAFT SENSOR WAS CRACKED, CAUSING VEHICLE TO DIE OUT. VERY DANGEROUS GOING THRU INTERSECTION OR DRIVING DOWNTOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#715417November 30, 1999
SEATS:FRONT ASSEMBLY:RECLINER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
BODY PAINT-ACID LIKE BLEMISHES; BRAKES-PREMATURE WEARING OUT; SEAT- DRIVER'S SEAT LOOSE; SEAT BELT- BELT DOES NOT RETRACT FULLY AND CATCHES IN CLOSING DOOR ,RESULTING IN BROKEN BUTTON; ENGINE(COLD STARTS)- ENGINE PRONE TO STALLING AND LOW IDLE SPEED; REMOTE TRUNK AND FUEL FILLER DOOR RELEASE - REMOTE RELEASE DOES NOT ALWAYS FUNCTION; WATER LEAKS INTO TRUNK WHILE TRUNK IS OPEN; VEHICLE RIDES HARSHLY - STRUTS CHECKED AND NO TROUBLE FOUND; AUTO TRANSMISSION SHIFTING DIFFICULTY SHIFTING FROM REVERSE TO PARK; TRUNK LOCK INOPERABLE DURING COLD WEATHER; POWER WINDOWS BINDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853426November 29, 1999
VISIBILITY:WINDSHIELD
WHEN DRIVING DASHBOARD REFLECTS ON THE WINDSHIELD, MAKING IT DIFFICULT TO SEE CLEARLY OUT OF THE WINDOW. CONTACTED DEALER, THEY DON'T KNOW WHAT TO DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853188November 22, 1999
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING DEFECTIVE TIE ROD END BROKE, CAUSING A LOSS OF STEERING CONTROL WHICH RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#853139November 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING THE BRAKE SYSTEM MALFUNCTIONED, CAUSING THE BRAKES TO PULSES AND MAY RESULT IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714293November 3, 1999
AIR BAGS
MY AIRBAG INDICATOR LIGHT BLINKS, I TOOK MY CAR TO LANNINGS FORD HERE IN CAREY OH. THEY SAID THAT THE MODULAR & FUSE BLEW THEY DON'T KNOW WHAT CAUSED IT TO BLOW IF I GET IT FIXED THERES A GOOD CHANCE IT MAY BLOW AGAIN WE DON'T KNOW SO AS OF NOW MY AIRBAGS WON'T WORK IF THERE WAS TO BE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852360November 2, 1999
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DUE TO RECALL NOTICE #99V1030000 CONSUMER TOOK VEHICLE FOR APPOINTMENT, BUT NOTICE THAT THE VEHICLE REMAINED PARKED IN THE SAME LOCATION SENSE DELIVERY. HOWEVER, THE MECHANIC INFORMED OWNER THAT THE REPAIR WOULD TAKE 20 TO 45 MIN. THE OWNER TOOK THE VEHICLE HOME & CHECKED UNDER HOOD AND NOTICE NO REPAIR HAD BEEN DONE. OWNER NOT SATISFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549310November 1, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE SENSOR FAILED CAUSING THE ENGINE LIGHT TO ILLUMINATE. NLM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852224October 29, 1999
AIR BAGS:FRONTAL
WHILE DRIVING DOWN THE ROAD, WHICH CONSUMER HAD THE RIGHT, ANOTHER VEHICLE FAILED TO YEILD WHILE COMING OFF FROM A SIDE ROAD. HAD A STOP SIGN TO STOP, BUT FAILED TO STOP. STRUCK CONSUMER'S VEHICLE ON THE DRIVER'S SIDE, AND NEITHER AIRBAG DEPLOYED. WAS WEARING SEAT BELT, BUT THE SHOULDER HARNESS DIDN'T SECURE DRIVER IN SEAT. HER HEAD STRUCK ON REARVIEW MIRROR. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#851783October 26, 1999
AIR BAGS
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V243000/MFR RECALL NUMBER 99S23. DEALER STATES PARTS NOT AVAILABLE. CONSUMER HAS YET TO HAVE RECALL WORK CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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