Mercury Mystique Complaints

1,019 consumer complaints on file.

#868106August 18, 2000
VEHICLE SPEED CONTROL:LINKAGES
CONSUMER WAS PULLING INTO THE DRIVEWAY. THERE WAS TIGHT PULLING & GRINDING NOISE IN THE THROTTLE. VEHICLE WAS PUT IN PARK BEFORE PRESSING DOWN ON THE THROTTLE AGAIN & THE CABLE SNAPPED. DEALER SAID CABLE WAS BUSTED OFF THE ACCELERATOR PEDAL WHICH CONTROLLED THROTTLE OF THE VEHICLE. RECALL #97V22500O. DEALER STATED WRONG PART WAS PUT ON THAT WAS WHY IT BROKE. DEALER REPAIRED THE PROBLEM, BUT FIXED IT TEMPORARILY. CORRECT CABLE STILL NEEDS TO BE PUT ON TO RECTIFY & COMPLETE THE PROBLEM. THE TRACTION IS NOW OFF. THE CONSUMER HAS BEEN WAITING 2 1/2 WEEKS FOR THE DEALER TO GET THE CORRECT PART IN FROM FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867730August 14, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
FUMES FROM EXHAUST WERE COMING INTO PASSENGER'S COMPARTMENT. DEALER AND MANUFACTUER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727717August 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SERPENTINE BELT CAN SLIP WHEN WET AND MAKING A TURN BECAUSE YOU LOSE POWER STEERING AND ENGINE MAY STOP. VERY DANGEROUS EVEN THOUGH IT HAPPENS AT SLOW SPEED BECAUSE HARD STEERING AND BRAKEING, NOT POWER ASSISTED. JUST MISSED HAVING HEAD ON COLLISION. THIS HAS TO BE INVESTIGATED BECAUSE IT MAY HAVE CAUSED SOME SERIOUS OR FATAL ACCIDENTS WITHOUT BEING NOTICED AS THE REASON. HAVE THERE BEEN ANY INTERNAL NOTICES ABOUT THIS AT FORD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727546August 10, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
BATTERY RUBS AGAINST UNDERHOOD WIRING CAUSING SHORT. 2 FOOT LENGHT OF WIRE NEEDED TO FIX IS NOT A REPLACABLE PART. ENTIRE DISTRIBUTION BOX NEEDS TO BE REPLACE AT A COST OF . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867111August 8, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER WAS ABLE TO REMOVE KEY OUT OF THE IGNITION WITHOUT GEAR FULLY ENGAGED INTO PARK . ABOUT 2 HOURS LATER, 6 YEAR OLD CHILD WENT INTO VEHICLE TO GET A CD OUT OF VEHICLE WHEN HE ACCIDENTLY HIT THE GEAR SELECTER INTO REVERSE, CAUSING CHILD TO PANIC AND JUMP OUT , VEHICLE ROLLED OVER CHILD'S LEG . GEARS CAN BE MOVED WITHOUT KEY IN THE IGNITION AND WITHOUT APPLYING BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866815August 4, 2000
ELECTRICAL SYSTEM
INTERMITTENTLY WHEN IT IS RAINING THERE IS A TOTAL LOSS OF ELECTRICAL POWER AND ENGINE QUITS. VEHICLE HAS BEEN SEEN SINCE BY TWO DEALERSHIPS. NEITHER DEALERSHIP WAS ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866902August 4, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS INCIDENT HAPPENED WHEN IT RAINED, IF ANY WATER GOT INSIDE OF VEHICLE THE AIR CONDITIONER BELTS CAME OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866674August 3, 2000
ELECTRICAL SYSTEM
THERE IS AN ELECTRICAL PROBLEM THAT CAUSED ALL INTERIOR LIGHTS AND BRAKE LIGHTS TO DIM. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866737August 3, 2000
AIR BAGS:FRONTAL
ANOTHER VEHICLE SUDDENLY STOPPED & WAS REARENDED BY THE MYSTIQUE. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. 1 INJURY & EMERGENCY ROOM TREATMENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#726440August 2, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
SWITCH IS SO POORLY MADE. THE CONTACTS(WHERE IT PLUGS INTO THE WIRE HARNESS) DON'T MAKE GOOD CONTACT AND AS A RESULT THE SWITCH GETS HOT AND MELTS THE PLASTIC. IT WAS REPLACED BY THE FACTORY DURING A RECALL 8/06/99 AND HAS FAILED AGAIN. THE DEFECTIVE PARTS ARE STILL BEING USED! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726472August 2, 2000
STRUCTURE:BODY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
FAULTY ENGINE COMPARTMENT DESIGN - ALLOWS ALTERNATOR AND ELECTRICAL SYSTEM TO SHUT DOWN WHEN VEHICLE IS DRIVEN THROUGH AS LITTLE AS 3-4 INCHES OF STANDING WATER ON THE ROADWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866340July 31, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHEN DRIVING OVER WATER OR A PUDDLE WATER WILL GET INTO DRIVEBELT AND CAUSE LOSS OF POWER. VEHICLE HAS NO SPLASH GUARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866453July 31, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
RECALL 99V247000/FUEL VENT HOSE: VEHICLE EXPERIECING FUEL/FUME LEAKAGES WHEN REFUELING. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THATWAS NOT COVER UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865659July 19, 2000
POWER TRAIN, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING SPEEDOMETER/CRUISE CONTROL AND OVERDRIVE MALFUNCTIONED. DEALER IS REPLACING THE SPEED SENSOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725492July 15, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION:FRONT:MACPHERSON STRUT
I HAVE REPLACED: ENGINE, TRANSMISSION, BLOWER MOTOR, BRAKES, NOW THE STRUTS ARE GOING OUT. THE CAR IS A LEMON!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725430July 14, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
ENGINE COOLING- TEMPERATURE RUNS ON THE HIGH RANGE OF NORMAL. ENGINE - TWO BOLTS FELL OUT OF WATER PUMP PULLEY CAUSING UNKNOWN VIBRATION WHICH IN TURN CAUSED FAILURE OF SERPENTINE BELT WHICH CAUSED BELT TO FRAY INTO ENGINE WHICH IN TURN DISLODGED TIMING BELT AND CAUSED OIL LIGHT TO COME ON. DEALER NOT "USER FRIENDLY" DURING REPAIR PROCESS WHICH DRUG OUT THE REPAIR FOR A WEEK. ENGINE HAS NOT RUN IN THE SAME FASHION SINCE THE INCIDENT EVEN THOUGH TWO DIFFERENT DEALERS HAVE ADDRESSED THE PROBLEM. ENGINE NOW STALLS DURING INITIAL START UP ALMOST CAUSING ENGINE TO DIE ENTIRELY WHICH HAS ALMOST BEEN THE CAUSE OF SEVERAL ACCIDENTS. TIRES- UNEVEN AND UNUSUAL WEAR ON REAR TIRES CAUSING TIRES TO WEAR PREMATURELY. WINDSHIELD- UNUSAL AMOUNT OF CHIPS PERHAPS CAUSED BY DESIGN AND SHAPE OF WINDSHIELD. IGNITION- WHEN REMOVING KEY INGINTION STAYS STUCK INTO THE STEERING COLUMN CAUSING BUZZER TO SOUND. DID I MENTION THAT WE WILL NEVER BUY A FORD PRODUCT AGAIN ESPECIALLY SINCE WE HAVE ONLY OWNED THIS CAR SINCE DECEMBER 1999. *AK( DOT NUMBER: 23912 UR TIRE SIZE: P205/60R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865303July 12, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER TAKING THE VEHICLE TO THE DEALER FOR A SENSOR RECALL, THE BRAKES MADE A METAL-GRINDING NOISE. CONSUMER STATED NOISE WAS NOT THERE BEFORE. OWNER PAID FOR BRAKE REPAIRS, SEEKS REIMBURSEMENT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865179July 11, 2000
SUSPENSION:REAR:SPRINGS
BOTH REAR COIL SPRINGS HAVE BROKEN. PLEASE PROVIDE FURTHER DETAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725119July 8, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: EDPZB7EX TIRE SIZE: 205/60P15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864373June 28, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN DEFROSTER IS TURNED ON WHILE DRIVING VEHICLE LOSES POWER, BUT NOT TO THE POINT WERE VEHICLE HAS TO BE RESTARTED. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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