Lincoln MKX Service Bulletins

480 manufacturer communications on file.

• October 10, 2024•Document ID: 11008948

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53040

  Date Added:

  October 16, 2024

  Manufacturer:

  FORD

  Summary

  While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

  Associated Products (322)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit+ 302 more
  Associated Documents

  • DownloadMC-11008948-0001.pdf↗
• July 16, 2024•Document ID: 11005746

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52722

  Date Added:

  August 6, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software

  Associated Products (73)

  2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick+ 53 more
  Associated Documents

  • DownloadMC-11005746-0001.pdf↗
• July 9, 2024•Document ID: 11005710

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52704

  Date Added:

  August 5, 2024

  Manufacturer:

  FORD

  Summary

  Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.

  Associated Products (74)

  2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-550+ 54 more
  Associated Documents

  • DownloadMC-11005710-0001.pdf↗
• June 28, 2024•Document ID: 11003146

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52675

  Date Added:

  July 3, 2024

  Manufacturer:

  FORD

  Summary

  Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level

  Associated Products (74)

  2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-550+ 54 more
  Associated Documents

  • DownloadMC-11003146-0001.pdf↗
• June 6, 2024•Document ID: 11001646

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  TSB 24-2182

  Date Added:

  June 13, 2024

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.

  Associated Products (83)

  2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-550+ 63 more
  Associated Documents

  • DownloadMC-11001646-0001.pdf↗
• May 30, 2024•Document ID: 11001112

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52574

  Date Added:

  June 6, 2024

  Manufacturer:

  FORD

  Summary

  Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.

  Associated Products (55)

  2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge+ 35 more
  Associated Documents

  • DownloadMC-11001112-0001.pdf↗
• May 27, 2024•Document ID: 11001174

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  TSB 24-2165

  Date Added:

  June 6, 2024

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

  Associated Products (80)

  2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer+ 60 more
  Associated Documents

  • DownloadMC-11001174-0001.pdf↗
• April 19, 2024•Document ID: 10254334

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA SU 6 P1 Naut

  Date Added:

  May 6, 2024

  Manufacturer:

  LINCOLN

  Summary

  Quality Improvements include: Allow vehicle entry during OTA update. Add secure verification and roll back to Direct Configuration updates.

  Associated Products (4)

  2023 Lincoln Nautilus2022 Lincoln Nautilus2021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10254334-0001.pdf↗
• April 3, 2024•Document ID: 10253552

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52410

  Date Added:

  April 24, 2024

  Manufacturer:

  FORD

  Summary

  Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

  Associated Products (118)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit Connect2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition+ 98 more
  Associated Documents

  • DownloadMC-10253552-0001.pdf↗
• March 6, 2024•Document ID: 10251952

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 52335

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

  Associated Products (211)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair+ 191 more
  Associated Documents

  • DownloadMC-10251952-0001.pdf↗
• March 1, 2024•Document ID: 10251934

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 52314

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

  Associated Products (232)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator+ 212 more
  Associated Documents

  • DownloadMC-10251934-0001.pdf↗
• February 29, 2024•Document ID: 10250852

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 52307

  Date Added:

  March 5, 2024

  Manufacturer:

  FORD

  Summary

  Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (67)

  2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Maverick2022 Ford Mustang+ 47 more
  Associated Documents

  • DownloadMC-10250852-0001.pdf↗
• February 26, 2024•Document ID: 10251455

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB 23-2356

  Date Added:

  March 7, 2024

  Manufacturer:

  FORD

  Summary

  This TSB supersedes TSB 23-2049 to update the parts list. Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.

  Associated Products (13)

  2023 Ford Edge2023 Lincoln Nautilus2022 Ford Edge2022 Lincoln Nautilus2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10251455-0001.pdf↗
• February 20, 2024•Document ID: 10251228

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  13N02 S3

  Date Added:

  March 5, 2024

  Manufacturer:

  FORD

  Summary

  Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

  Associated Products (10)

  2014 Ford Edge2014 Lincoln MKX2013 Ford Edge2013 Lincoln MKX2012 Ford Edge2012 Lincoln MKX2011 Ford Edge2011 Lincoln MKX2010 Ford Edge2010 Lincoln MKX
  Associated Documents

  • DownloadMC-10251228-0001.pdf↗
• December 12, 2023•Document ID: 10247526

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  SSM 52134

  Date Added:

  December 19, 2023

  Manufacturer:

  FORD

  Summary

  Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

  Associated Products (40)

  2024 Ford Edge2024 Ford Escape2024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-6502024 Ford F-7502023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6002023 Ford F-6502023 Ford F-7502023 Ford Mustang Mach-E2023 Lincoln Corsair+ 20 more
  Associated Documents

  • DownloadMC-10247526-0001.pdf↗
• November 27, 2023•Document ID: 10246076

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  13N02 S2

  Date Added:

  December 5, 2023

  Manufacturer:

  LINCOLN

  Summary

  Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

  Associated Products (10)

  2014 Ford Edge2014 Lincoln MKX2013 Ford Edge2013 Lincoln MKX2012 Ford Edge2012 Lincoln MKX2011 Ford Edge2011 Lincoln MKX2010 Ford Edge2010 Lincoln MKX
  Associated Documents

  • DownloadMC-10246076-0001.pdf↗
• November 17, 2023•Document ID: 10245389

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  Mfr Comm. #:

  SSM 52076

  Date Added:

  November 21, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. This may be due to the rear drive unit (RDU) actuator learning process. Reprogram the software in the AWD module to minimize the noise using the latest software level of the appropriate Ford diagnostic scan tool. If no other concerns or symptoms are present, further diagnosis or repairs are not recommended. For claiming, use causal part 4000 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (9)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10245389-0001.pdf↗
• November 14, 2023•Document ID: 10245384

  Service Bulletin/Repair Instructions
  POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  Mfr Comm. #:

  SSM 52064

  Date Added:

  November 21, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use casual part RECAL and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (9)

  2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10245384-0001.pdf↗
• November 14, 2023•Document ID: 10245357

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  TSB 23-2345

  Date Added:

  November 21, 2023

  Manufacturer:

  LINCOLN

  Summary

  Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

  Associated Products (20)

  2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford F-1502021 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10245357-0001.pdf↗
• November 9, 2023•Document ID: 10245258

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 52051

  Date Added:

  November 15, 2023

  Manufacturer:

  FORD

  Summary

  Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use causal part 4000.

  Associated Products (15)

  2023 Ford Edge2023 Ford Maverick2023 Lincoln Nautilus2022 Ford Edge2022 Ford Maverick2022 Lincoln Nautilus2021 Ford Edge2021 Lincoln Nautilus2020 Ford Edge2020 Lincoln MKX2020 Lincoln Nautilus2019 Ford Edge2019 Lincoln MKX2019 Lincoln Nautilus2007 Lincoln MKX
  Associated Documents

  • DownloadMC-10245258-0001.pdf↗